Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based on-site in Albury. Please note to be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance. 

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Recovery Practitioner/Housing Support Worker

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services – and to prevent them becoming disenfranchised and isolated.

Hours: 30 hours per week, Hours will include weekends and bank holidays and unsocial hours (plus additional payments for worked unsocial hours: between 22:00 and 8:00 – 26% of hourly rate.

Work Pattern: Current ROTA is in continuous shifts for example: 3/4 days in work and 4/5 days off work. Subject to change although ROTA's are completed 13 weeks in advance.

Weekends 48 hours – 8.5% of hourly rate; Bank Holidays – 33% of hourly rate; Sleep-ins - £60.00 (only one of these enhancements is paid per any hour)

Salary: £23,658.53 per annum (pro rata £18,926.82)

Location: Wrexham

The role:

The Wrexham Supported Accommodation project delivers the service across three different models of accommodation support, low level, medium level and the new development of the 24-hour shared supported accommodation to occupants who are diagnosed as experiencing a serious mental illness and co-occurring substance use disorder. These occupants may have been assessed as needing high levels of intensive support to help with their recovery and independence. The Wrexham Housing Schemes are staffed 7 days a week, 24 hours per day with on-site waking nights and additional sleep-in cover. The aim of the staff team, therefore, will be to encourage and enable clients to reach a greater level of independence over a reasonable period, and then to facilitate their move on to more independent living in the community with the opportunity of receiving further support from our outreach services.

Proposed Interview Date: Wednesday 28th August 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community.

Adferiad Recovery welcomes applications from everyone with the right to work in the UK, and values diversity in the workplace. All employees are required to act inclusively to encourage, promote, and cultivate our values. (such as rights affirming and cultural diversity).

Working towards becoming a Rights Affirming organisation, we actively encourage applications from people where the Person Specification calls for a particular qualification or experience, we will consider waiving these requirements if an applicant who could not achieve them because of a disability can demonstrate he/she would be capable of performing well in the job and fulfils the criteria in other respects.

A Full UK Driving License is required for this role, If you are registered disabled, reasonable adjustments will be considered.

FOR MORE INFORMATION A FULL PERSON SPECIFICATION AND HOW TO APPLY, PLEASE GO TO OUR WEBSITE: https://adferiadrecovery.peoplehr.net/Pages/JobBoard/Opening.aspx?v=a954d556-eff9-48ed-ba40-94f895c5afa3

If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at recruitment@adferiad.org or 01492 863005

Proud member of the Disability Confident employer scheme

Support Worker Wrexham - £12 ph and £58.75 per sleep in

Typical Shifts are: Varied, long days with sleep ins and short shifts

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Gwnewch wahaniaeth bob dydd ac ymunwch â'n teulu Voyage Care.

We’re on the hunt for genuinely caring, hands-on female* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Brymbo, Wrexham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community, the next you could be taking to and collecting from day service, watching films or completing different activities within the service.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK manual driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Bank Support Worker Wrexham - £12ph

We’re on the hunt for genuinely caring, hands-on Bank Support Workers with a passion for enhancing the quality of life of the people we support.

As a bank support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Wrexham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Bank Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Main duties will include assisting the midwifery team with the delivery of patient care whilst maintaining a clean, tidy and safe environment conducive to high standards of patient care,. The role will also involve the provision of some administration support to the midwifery staff, e.g. ordering of supplies.The successful candidate will demonstrate a caring and empathetic approach and an ability to relate positively to staff and patients. Significant and relevant work/social experience which has utilised skills and knowledge that could be of benefit to this post are essential. This post will involve shift working including days/ nights and weekend. The successful candidate will be expected to complete a Level 3 qualification within the first 2 years of the role. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Join one of the biggest and still family-owned forklift brands in the world as a Forklift Mechanic/Service Technician at Crown Equipment. As part of our team, you will play a significant role in the company's growth and overall success by delivering quality service to our customers. You will be responsible for performing scheduled maintenance, safety checks, and repairs on material handling equipment.

 

 What you will do:

• Servicing and repair of material handling equipment in a dedicated territory and customer base – Help Crown build positive customer experiences
• Latest field-based mobile technology to assist you to manage your daily work schedule
• Inventory input on your Company allocated service van & customer sites - Deliver a professional level of service
• Gain experience in dealing with Australia’s top tiered customer base
• Join the leading forklift service business in Australia – Yes, that’s right, we are the largest forklift service provider in Australia.
• Initial 8 Week onboarding and industry leading training program  
• Perform routine maintenance & complete service work – Reactive & Planned 
• Accurately maintain important service records of work performed by you.

 

Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.

• Prior experience as a forklift mechanic or service technician will be highly regarded but not essential
• Ability to perform scheduled maintenance, safety checks, and repairs
• Demonstrated mechanical aptitude
• Excellent problem-solving skills
• Strong attention to detail
• Ability to work independently and as part of a team
• Good communication and customer service skills

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

• A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
• Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
• Corporate Rates for Private Health Insurance.
• An inclusive working environment.
• An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.

Support Worker – Buckley, Flintshire - £12ph and £58.75 per sleep-in

Typical Shifts are: Varied including sleep-ins
Join Voyage Care and Feel Valued, we reward your dedication with:

- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Paid Social Care Wales registration for your first year
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards

Gwnewch wahaniaeth bob dydd ac ymunwch â'n teulu Voyage Care.
We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!
Our supported living service in Buckley is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.
This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.
We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK manual driving license, be resilient, flexible and composed in their approach as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Support Worker – Shotton, Flintshire - £12ph and £58.75 per sleep-in.
Typical Shifts are: Mixed shifts including 07:00-16:00, 09:00-10:00 following day (includes sleep-in), 07:00-21:00.
Join Voyage Care and Feel Valued, we reward your dedication with:

- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Paid Social Care Wales registration for your first year
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards

Gwnewch wahaniaeth bob dydd ac ymunwch â'n teulu Voyage Care.
We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!
Our supported living service in Shotton is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community, the next you could be taking to and collecting from day service, watching films or completing different activities within the service.
This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.
We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK manual driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Support Worker – Shotton, Flintshire - £12ph and £58.75 per sleep-in
Typical Shifts are: Varied including sleep-ins
Join Voyage Care and Feel Valued, we reward your dedication with:

- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Paid Social Care Wales registration for your first year
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards

Gwnewch wahaniaeth bob dydd ac ymunwch â'n teulu Voyage Care.
We’re on the hunt for genuinely caring, hands-on Female* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!
Our supported living service in Shotton is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.
This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.
We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK manual driving license, be resilient, flexible and composed in their approach as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.
Why choose us?
We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.
We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.
We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Reporting into the Divisional Director you will lead the performance of Ty Cwtch location, providing direct line management, support and guidance to a team of managers and allocated support functions in achieving quality, customer, financial and growth targets.
You will directly line manager the Service Manager as allocated by the Divisional Director, providing feedback and performance information to the Divisional Director as an when required.

Reporting into the Divisional Director your duties will include:
Quality and Governance

- Provide operational support to the Divisional Director and all services to achieve GOOD or OUTSTANDING ratings with the Regulator (Ofsted/CIW or country specific equivalent) utilising internal audits. You will be expected to take responsibility for a specified number of service visits and service audits (set as KPIs) which are to be managed by you in this role.
- You will implement the recommendations from the feedback of the children and young people, ensuring your Divisional Director has an overview of progress. It will be your responsibility to ensure improvements are achieved and maintained.
- Lead in your allocated area in driving improvement on all areas of quality performance – such as audits compliance, action plan completion, and other relevant quality metrics.

- Deliver service improvement via the effective management of complaints, compliments, and feedback, ensuring that lessons are learnt and shared.
- When allocated by the Divisional Director, manage and lead on complaints, with the aim to achieve a positive and complete resolution in line with policy.
- Ensure that the service action plans are embedded and driven to accomplishment. Support managers and liaise with the Support teams, facilitate and co-ordinate Quality Improvement. As an operations manager you will jointly own and implement the service improvement plans being a key member of the team linking with the managers and the Divisional Director
- Remove any barriers and ensure Managers have ready access to, and support from internal and external support services to achieve maximum performance against key goals and objectives. You are also responsible for ensuring Managers update and use the internal systems effectively and appropriately.
- Ensure the highest standards of care, customer service, hospitality and support are always delivered and evidenced.
- Have a good awareness of the Ofsted and CIW regulations, so that the Registered managers can be supported appropriately in readiness and during assessment processes.
- Ensure legal frameworks that ensure the children and young people we support are safe and/or court orders and enact conditions where this is appropriate.
- Represent the organisation in issues of safeguarding/LADO and attend meetings to work towards resolution of areas of concern.In some instances, as an operational manager, you will be required to lead and manage some cases, reporting directly back to the Divisional Director.
- Ensure that environments are safe, meet health and safety requirements, that all major areas such as fire and water are consistently tested and measured and that environments are of a decorative presentation in conjunction with people who live at the location.
- Work with the children and young people we support, their support and the circle of support around the individual to develop ways of hearing their voice to have best outcomes.
- Have a good working knowledge of the regulatory and legal frameworks relevant to the children’s and young people social care sector.
- To lead and over see your allocated location(s) in support of the regional director using data and IT systems such as power BI, Nourish, SharePoint etc.

- To work with the registered managers to support the staff team for each location to meet their excepted mandatory training and seek further support for specialist training appropriate to the children and young people’s needs as assessed and to monitor that training and skill development are part of the yearly development plan.
Financial and commercial
- Support the Divisional Director to achieve and exceed Regional EBITDA and KPI measures with emphasis on appropriate occupancy, the eradication of agency and direct cost controls- including the management of absence and staff turnover - you will be expected to have a working knowledge of the regional financial status and to report and action accordingly.
- Support the Divisional Director to Identify where capex and resources are needed to drive new revenue and quality improvements- ensuring a robust return on investment on any expenditure.
- Input to budgets, objectives and targets for each Manager and their Home, including new services and growth, ensuring occupancy targets are met and exceeded.
- Work with the managers and Divisional Director to ensure that that costs are managed in line with budget and identify opportunity for efficiencies.
- Support the Divisional Director to actively seek opportunities to develop effective commercial partnerships with key third party organisations e.g., Local Authorities, NHS etc. working with the Divisional Director to ensure that forecasting occupancy targets are met and admissions are planned in line with budget and admission process is followed robustly using Salesforce and other internal systems.

- Support the Divisional Director to ensure that homes are fully compliant with all company financial operating instructions, policies, and procedures.


Partnership

- Develop effective partnerships with key third party organisations e.g. Local Authorities, NHS, Ofsted/CIW/LADO always acting as an ambassador for Salutem Care & Education and external stakeholders.
- Assist the Divisional Director to identify opportunities for business development, including re-developments, new services, and partnership working with commissioners.
- To develop partnerships with key people in an individual’s life such as family members, advocates and commissioners of services ie social workers, nurses to enable an appropriate fee response to identified or changing needs

- As an operations manager working directly with the teams at each location allocated to you, you will need to be an effective communicator being a key link between your locations and the senior and executive management teams.


Regional and Divisional Strategy

- Assist the Divisional Director to create a strategic plan for the geographic region, to ensure sustained growth and re-purposing of services where they may not be fit for purpose.
- Support the Divisional Director and children’s division Senior management team to develop the Childrens Division Strategy
- Where a service may not be fit for purpose or have quality issues-be responsible for ensuring that a robust service improvement plan is implemented, working with the quality team and using support functions as required, keeping the Divisional Director appraised of progress or issues at all times.
- Undertake required level of monitoring of performance against all key performance criteria, with emphasis on compliance with all legal and regulatory standards, ensuring that monitoring is recorded on Nourish and other systems as required.

Effective people management and leadership


- The Divisional Director will oversee but you will be responsible for ensuring that robust supervision and development through personal development plans are in place for the managers you directly line manage and that all staff within your portfolio are supervised in in line with Salutem KPIs.
- You will adopt a coach and mentor style with your portfolio of Managers and teams to ensure they are supported in their professional and personal development and actively manage a talent pipeline to maintain management and leadership strength across the region, division and Salutem Care & Education as a whole - supporting with relevant succession and development plans with the managers you are allocated to as directed by the Regional Director
- Demonstrate commitment to staff retention and development, with effective reward & recognition and learning & development programs in all homes. As an operations manager, you will be working with the senior management team on implementing retention strategies to meet Divisional KPIs.
- Good leadership at all levels of the organisation, shapes its culture into one where people who use the services and the quality of care come first. You will be expected to regularly visit your services within the region and attend meetings nationally to ensure the effective operation and leadership of your region and homes allocated to you.

- In extreme circumstances and where no other solution is readily available, become the registered manager for a location to reduce the risk of any regulatory action.
- Actively seek opportunities within your role to develop your skills and knowledge within the multi-site and regional level.

This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.
The post holder will need to be able to travel and be available for flexible working in line with the needs of the region and division. Overnights stays are an essential element of the role.
Essential skills:

- Good standard of oral and written maths and English
- Strong inclusive leadership style
- First class communication skills, able to communicate at all levels.
- Confident problem analysis & judgment skills
- The ability to work under pressure and to deadlines.
- Skilled at implementing vision and direction of executive management in a way that staff at all levels will understand, helping them to see how their contributes to the achievement of those goals
- Experienced in managing people, finances and resources to demanding plans and budgets.
- Experience in multi-site management
- Must have worked in a health care environment managing resources and people, preferably in a matrixed management environment.
- Experience of managing in a heavily regulated environment
- Strong relationship building skills.
- Excellent communication and presentation skills.
- Quality & Customer Focused
- Attention to Detail, organised
- Responsive and flexible – to changing demands and priorities
- Celebrates success and performance manages in a supportive and constructive way following appropriate processes.
- Able to work under own initiative and under pressure.
- Problem solver
- Team player

Desirable skills:

- Educated to degree level or equivalent experience
- Experienced in project management

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for a Branch Manager to successfully run our Wrexham Branch (LL11), where we offer:

- Great Salary + Performance based Bonus Scheme
- Company car + Fuel Card, Laptop & Mobile provided
- Contracted to 40 hours per week
- Monday to Friday – shifts between 07:00 – 17:00
- 33 days annual leave (including bank holidays) – plus more for long service
- Competitive enhanced family leave benefits
- Agile working opportunities
- Extensive Learning and Development opportunities from day 1
- Opportunity to Buy and Sell annual leave
- An additional day's holiday for your birthday after completing one year of service
- Free virtual GP service, accessible 24/7
- A comprehensive health and wellbeing support programme
- Fantastic rewards for long service key milestones
- Access to many great discounts at top High Street stores and entertainment
- Staff discount on our webshop!


As a Branch Manager, you will manage the day-to-day operation, drive exceptional customer service to our customers to ensure repeat sales and provide training & coaching with the Internal sales team and branch assistants to ensure service level targets are consistently achieved.

As a Branch Manager, you will ideally have previous management experience within a wholesale environment, have a fresh and innovative approach to sales and attracting new customers to keep, increase and drive branch sales to ensure daily/weekly targets are exceeded.

Branch Manager – Background, Experience & attributes needed:

- Full UK driving license is essential
- Experience of commercially managing a business unit / branch within the industrial supplies sector is essential
- To have had experience of working under pressure in a fast-paced role, whilst maintaining a consistent eye for detail
- An ability to embrace change and new technologies
- Excellent interpersonal skills with the ability to influence across a cross functional team to deliver target performance
- Intermediate IT skills (i.e. Outlook, Excel, PowerPoint)


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Branch manager, assistant managers, team leader, trade counter manager, Internal sales person, sales manager, account manager, store manager, trade manager, business development executive

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme

Customer Service Representative (Hybrid) needed in Cardiff, £12.38ph PAYE - Reference: RQ1321255

The highly acclaimed team provide a customer focused response on a range of services through multiple channels of access including web contacts, Live Chat and social media with a new focus on assisting citizens to confidently utilize a growing suite of digital services available and develop digital capabilities.

Complete support and assistance to those with more complex enquiries with still be available over traditional channels and the team advoke for all citizen needs.

The service is currently based at the office with the potential for hybrid working opportunities.

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Social Worker

Wrexham Council are seeking a qualified Social Worker to join their team within the Older People Services. The successful candidate will manage an allocated caseload, undertake assessments, develop care and support plans, and work in partnership with all services to ensure best use of resources. They will also be responsible for ensuring practice and subsequent decisions safeguard the welfare of adults at risk and children at risk of immediate harm.

Key Responsibilities

• Provide professional social work services to adults/children, their families and carers by undertaking outcome-focused assessments to identify eligible needs and developing outcome-focused care and support plans.
• Establish, develop and maintain professional relationships through direct casework, supervision, with the aim that the individuals identified needs are met.
• Ensure that all assessments, planning, implementation and reviewing of caseload and decisions and practice are of the expected standard as required by the service.
• Identify, assess and report Adult/Child at risk and undertake safeguarding enquiries for Adult/Child at risk in accordance with The Wales Safeguarding Procedures.
• Promote individuals/ people needing care and support, their families and carers in need of support participation in assessment planning, implementation and reviewing and are offered advocacy when appropriate.

Requirements

• Social Work Degree or Equivalent Qualification
• Newly qualified candidates will be considered
• Court work desirable but not essential
• Commitment to gain Consolidation Award by the end of first period of registration
• Register and maintain registration as a Social Worker with Social Care Wales
• Current and up to date knowledge of relevant Social Care Legislation for adults and children's services / Education

How to Apply

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Independence at Home Care and Support Worker

Job reference: AHSS00116W3SEE
Location: South Denbighshire
Salary: Grade 4, £12.18 - £12.80 per hour
Hours: 24 per week
Contract: Fixed Term Contract to 31/03/2025

The Independence at Home Team is focussed on supporting citizens across Denbighshire to remain as independent as possible within their own homes and communities.

We are looking for a kind, compassionate person who has a caring nature and wants to help others. As a member of the Locality team, you will work with citizens to achieve their agreed outcomes. This support may include providing some personal care.

This role will be based in South Denbighshire. There is a requirement for applicants to have the ability to travel within the geographical work area as required. A vehicle can be provided.

We will offer you a full induction, regular supervision and access to training and development opportunities as well as support opportunities for career progression.

We also offer a range of employee benefits including:
• Generous annual leave
• Local Government Pension Scheme
• Access to an Employee Assistance Programme
• Lifestyle savings via DCC Rewards Direct (shopping, holidays, days out)
• Family friendly policies.

Appointment subject to Disclosure & Barring Service Check, satisfactory references.

If you have a genuine desire to help others and would like a rewarding career with Denbighshire County Council, contact contact Eva Brewer, Deputy Team Manager for an informal discussion on 01824 706040.

What makes Denbighshire County Council a great place to work?

We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.

• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days (pro rata)
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies

How to Apply?

To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:

www.denbighshire.gov.uk/work-for-us

Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.

If you are interested in this vacancy, please apply on-line via the website www.denbighshire.gov.uk. For alternative methods of applying please contact Customer Services on 01824 706101.

Candidates must complete our application form to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

Aspris College Wales are recruiting for a Learning Support Assistant to join our education team. We are looking for versatile, resilient and committed Learning Support Assistants, who can adapt their practice wherever necessary to support across all key stages. The successful candidate will assist the young adults with their work and supporting with pupil behaviour while establishing good relationships with pupils, acting as a role model and responding to individual needs.
Our benefits include:
Exclusive access to reward and discount scheme
Comprehensive induction
Blue Light Card
Commitment to your ongoing training and career progression
Pension scheme
Paid for enhanced PVG/DBS
Wellbeing support
Cycle to work scheme and more!
Aspris College South Wales is an independent, specialist co-educational college for young adults aged 16 to 25 with Asperger's syndrome, autistic spectrum disorders and associated conditions based in Torfaen. The college was set up in partnership with Coleg Gwent, the largest further education college in Wales, to meet the academic, social and emotional needs of our young people.
As part of Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills and life experience and in return we will give you all the training and support you need to progress.