Total 532 Customer Service job vacancies in Leighton Buzzard, Suffolk, IP12 1BB

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Care Team Leader, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff.

Reports to: Home Manager



This role could be for you if you have;

- Experience of supervising a care team.
- An ability to show empathy and understanding of the needs of the residents.
- Good leadership skills with the ability to communicate effectively and work as part of the team.
- A good eye for detail, and are organised and methodical.
- Flexibility around working schedules, roles and responsibilities.



Qualifications for the role

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Local Service Manager Position
Salary: £40,102.32 to £42,213.00 per year + benefits
Location: Salisbury, Wiltshire
Hours: 37.5 hours per week (Monday - Friday)

Time Recruitment is excited to partner with a well-established care provider that delivers supported living services across the UK. We are currently seeking a Local Service Manager to oversee the supported living services in Salisbury and Basingstoke.

The Local Service Manager will be primarily based at the Salisbury facility, with occasional travel to the Basingstoke service required every few months. These facilities provide support for clients facing homelessness, substance misuse issues, and mental health challenges, typically accommodating residents for up to two years before they transition to more independent living.

Benefits:

25 days holiday (30 after 5 years) plus public holidays.
Pension scheme with employer contributions.
Discounts from major retailers and health plans.
Life assurance and flexible working arrangements.
Cycle to Work scheme and extensive learning opportunities.

Responsibilities:

The Local Service Manager will lead service delivery and manage the team in collaboration with the Area Service Manager.
Build relationships with partners, stakeholders, and external agencies.
Oversee service standards and financial performance, managing the budget.
Recruit and develop staff while ensuring flexibility in working hours.
Ensure health and safety compliance.

Skills and Experience:

Management experience in a similar setting with strong leadership and problem-solving skills.
Excellent communication, calm under pressure, and a compassionate, hands-on approach.
Experience in personalized support for client development.
Proven ability to collaborate with statutory and voluntary partners.
Full, valid driving license required for travel.

To apply for the Local Service Manager position, please contact Jack at Time Recruitment today!

*Please Note, we are unable to offer sponsorship on this position*

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Our Client based in Suffolk are currently recruiting for a Building Safety Compliance Manager to join their Housing Team.

This is a full time, permanent role based in Ipswich offering hybrid working and a salary between £44,428 - £46,464 per year.

The purpose of the role is to provide a comprehensive, high quality, customer focused Service to the Council for the effective maintenance and improvement of the housing stock and local environment, with specific emphasis on responsibility for managing compliance and building safety matters to all Council properties and customers, the postholder will ensure all aspects of the Building Safety Act and other Health and Safety legislation is met within legal, financial, time and policy constraints.

Responsibilities:

2. To work with other M&C teams, Service Areas and Stakeholders to ensure all compliance inspections (not exhaustive) are carried out at the appropriate frequencies and in a timely manner, and where necessary, ensure all rectification actions are appropriately allocated and completed to a high standard and recorded as such to maintain a compliant and safe environment for all residents and visitors:

• Annual Gas Safety Inspections
• EICR Electrical Inspections to individual properties and Landlords supplies
• Fire alarm testing
• Emergency lighting checks
• Fire risk assessments
• Water Risk Assessments
• Legionella Inspections
• Lift Inspections
• Portable Appliance Testing
• Lightening Conductor Inspections
• RIDDOR reporting
• Asbestos Management
• Fire fighting equipment including AOV's, Sprinkler Systems and Dry Risers
• Near miss reporting

Requirements:

• Building services related degree or equivalent professional building services related qualification e.g. MCIOB, MRICS
• 5 years qualitative experience
• Demonstrable experience of H&S compliance in all M&E fields of work and experience of monitoring and managing all associated compliance.

If interested or require further information please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Kingsley Specialist Services provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature
- Excellent communication skills
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.

- Full UK Driving Licence is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Job Overview:
● Are you resilient and dedicated, caring person? Are you a people person who enjoys interacting with people and sharing stories? We invite you to become a part of our dedicated team of Health Care Assistants at Graceage Care in ensuring the well-being and comfort of our service users, where you can make a meaningful impact and create moments of happiness in their lives.

Job Role
● Provide excellent personal care to customers in their day-to-day activities and fulfilling individual needs.
● Ensure vulnerable individuals are safeguarded from abuse and report any signs of alleged abuse which you may witness or be made aware off.
● To assist people with their medication at the agreed level of support and as detailed in their individual risk assessments and care plans.
● Prepare meals with knowledge of service user’s likes/dislikes, nutritional needs and cultural requirements while maintaining hygiene.
● Documenting records of service users such as their personal information, care plans, medical records, changes to health etc on carer’s notes.
● Using manual handling equipment safely and correctly.
● Attend training seminars and staff meetings when requested.

Who we are looking for:
• Resilient, compassionate and dedicated individual to interact with clients.
• Good teamwork skills to collaborate with colleagues.
• Excellent communication skills.
• Honest, Reliable and Ability to Learn.
• Good documentation skills.

Key Requirements:
- At least one month experience in providing personal care.
- Valid driving license with access to own car.
- Up-to-date Enhanced DBS check (Disclosure and Barring Service) is desirable but not essential.
- Must have a right to work in the UK.

Benefits of working with us:
● Competitive hourly rate of salary from £12.50 to £15.00, depending on qualifications and experience
● Free access to Blue Light Card.
● Paid travel time.
● Flexible and negotiable schedules.
● Regular wellbeing check in.
● Paid Shadow Shift.
● Paid holidays.
● Free uniform.
● Free DBS cost.
● Access to skill development for career development.
● Opportunities for Career Progression.
● Access to support and mentoring from our supportive team.
● Excellent technology to support seamless, cost-effective and time-efficient working environment.
● Referral Programmes.

Proud member of the Disability Confident employer scheme

Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment is required for a well-established company based in Bury St Edmunds, Suffolk, East Anglia.


SALARY: £40,000 - £47,000 per annum + Benefits (see below)

LOCATION: 50% of your time will be working at client sites, spanning UK and International locations. The other 50% of your time will be working from the office in Bury St Edmunds, Suffolk, East Anglia (IP28)

You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only.

JOB TYPE: Full-Time, Permanent


PLEASE NOTE: Applicants must be authorised to work in the UK


JOB OVERVIEW

We have a fantastic new job opportunity for a Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment.

Working as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will travel to client sites to install, commission, maintain and repair specialist flow chemistry equipment. Additional training on this range of specific flow chemistry equipment will be provided. Although you will need previous experience installing and servicing general lab equipment.

As the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will also be responsible for training new and existing users in the operation of the flow chemistry system, reactors and software, in addition to providing remote support when you’re back working in the office.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician include:

• Training new and existing users in the operation of the flow chemistry system, reactors and software

• IQOQ certification of the newly installed flow chemistry systems – worldwide

• Perform maintenance and upgrade services on-site in laboratories and at the factory

• Discussing applications and gathering information from customers experiences

• Ensure customer satisfaction by advising customers on preventative maintenance and repair

• Technical support to customers by phone and email

• Creation of technical bulletins and guides


CANDIDATE REQUIREMENTS

• Previous experience in a laboratory service or installation role

• NVQ Level 3 or Higher Diploma / Degree in engineering or chemical engineering (or equivalent)

• Good logical troubleshooting techniques

• Strong written and verbal communication skills

• You enjoy travelling and visiting customers

• Able to work with minimal supervision after training

• Ability and desire to travel internationally

• You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only


DESIRABLE EXPERIENCE

• Experience within a scientific industry and working in a laboratory environment

• Electro-Mechanical experience

• Experience in working overseas


BENEFITS

• 25 days annual holiday + bank holidays

• Laptop and phone provided

• Expense paid travel and subsistence

• Training and support will be provided to build confidence and ensure success in this position

• Company pension contribution

• Free on-site parking

• Modern facilities within commuting distance of Norwich, Ipswich, Cambridge and surrounding areas


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12758

Full-Time, Permanent Engineering / Chemical Engineering Jobs, Careers and Vacancies. Find a new job and work in Bury St Edmunds, Suffolk, East Anglia. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Administrator / Sales Team Support Administration Assistant with previous inside sales support or administrative experience who has excellent customer service, communication and Microsoft Office skills is required for a well-established manufacturing company based in Bury St Edmunds, Suffolk, East Anglia.


SALARY: £25,000 - £28,000 per annum (DOE) + Benefits

LOCATION: Bury St Edmunds, Suffolk, East Anglia (IP28) – 100% Office based

You must hold a full driving license and have your own vehicle as there is no public transport to the site


JOB TYPE: Full-Time, Permanent

WORKING HOURS: 40 hours per week


PLEASE NOTE: Applicants must be authorised to work in the UK


JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Sales Team Support Administration Assistant with previous inside sales support or administrative experience who has excellent customer service, communication and Microsoft Office skills.

Working as the Administrator / Sales Team Support Administration Assistant you will be part of a friendly sales team, where you’ll play a key role in driving growth and building strong customer relationships. Reporting directly to the Sales Team Leader, you will provide timely quotations, support customers with product inquiries, and collaborate with colleagues to maximise sales opportunities.

As the Administrator / Sales Team Support Administration Assistant, you’ll be responsible for generating both short and long-term leads, engaging with existing customers for reviews and referrals, and exploring new business areas in academia and industry.

This is a fantastic opportunity to expand your sales skills, contribute to the company’s success, and ensure excellent customer service in all interactions.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as an Administrator / Sales Team Support Administration Assistant will include:

• Provide accurate and timely quotations to customers for products and accessories

• Maintain strong customer relations through email campaigns and sales-related activities

• Regularly monitor the CRM system to identify current and past opportunities, promoting relevant products to customers

• Support customers with enquiries, rerouting them to the appropriate department / responsible person where necessary

• Help generate leads for both short- and long-term sales opportunities

• Engage with the existing customer base to gather reviews, case studies, citations, and referrals

• Build and maintain strong relationships with the company’s colleagues to maximise sales revenue and deliver excellent customer service

• Keep accurate customer contact records within the company CRM system

• Agree upon and adhere to key performance indicators (KPIs) to drive sales excellence

• Assist the wider sales team with ongoing tenders and sales administration tasks


CANDIDATE REQUIREMENTS

• Highly self-motivated, proactive, quick learner, and organised

• Positive, can-do attitude; friendly, creative, and focused

• Strong written and verbal communication skills

• Proficient in the full Microsoft Office suite

• Ability to maintain accurate customer records

• Strong problem-solving abilities with a customer-focused mindset

• Keen attention to detail and accuracy when completing tasks

• Previous experience in inside sales or administration

• Experience working for a medium-sized global company

• Genuine interest in pursuing a career in customer service and sales

• Proficiency in Microsoft Windows, Excel, and Outlook

• At least 5 GCSEs (or equivalent) in core subjects (English, Maths, Science) at grade C (4) or above

DESIRABLE EXPERIENCE

• Qualification in Customer Service and/or Sales

• Experience using a CRM system to maintain customer records

• Prior experience in customer service or sales of technical products

• Level 3 qualification in English or Science-based subjects


BENEFITS

• 25 days annual holiday + bank holidays

• Pension enrolment according to government guidelines

• Opportunities for growth within an expanding business and sales team

• Free, secure on-site parking

• Modern facilities within commuting distance of Norwich, Ipswich, Cambridge and surrounding areas


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12757

Full-time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Bury St Edmunds, Suffolk, East Anglia. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.

If you are looking for your next social care role, or a change in career, long-term stability, career growth and a feel-good reward, then this is the role for you, and we would love to hear from you!

We welcome applications from everyone who wants to make a difference to people’s lives, but especially from those with lived experience.

Support Worker
Full and part time
Kesgrave/Ipswich
£23,264 per annum (pro rata) 
**Driver Essential with full UK Manual driving license**
We are looking for Support Workers in Kesgrave near Ipswich. You will be supporting adults with complex needs and learning disabilities. There is another service close by so we might ask you to work across both, depending on needs. Both services are well connected on public transport. We are looking for drivers so the people we support can access the local community and community links.

No two days are the same but your day might look like this!

Supporting our people to be engaged in all day to day living activities, including making full use of their community and beyond.
Supporting our people with social activities, and connecting with family and friends. 
Supporting the management of our people’s finances.
Keeping our people’s home clean and fresh, and going shopping. 
Providing, and encouraging, personal care. 
And enjoying what you do!
Experience in social care is not essential, we provide a full range of accredited and award winning training programmes at no cost to yourself, including the Health and Social Care Diploma that will really support your career progression.

Benefits you can expect!  

Early Pay – ability to access your earnings more frequently if you wish.
Paid enhanced DBS. 
Flexible working.
Up to 28 days paid annual leave (pro rata).
Access to high quality training that supports your career development.
Contributory pension scheme with life assurance.
Shopping discounts via Blue Light Card and The Bene£its website. 
Recommend a friend - earn up to £500. 
Free and confidential 24/7 access to the health portal and employee assistance programme.


As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Think you know The Willows? Think again..

Welcome to a new era where high educational expectations and empathetic connections are at the heart of our mission to improve lives; a place where children are challenged and inspired to be Fun, Involved, Self-aware Heroes.

We are building a fortress where our ethos and curriculum will enable children to wonder about, experience and feel their world, gaining skills and knowledge that will inspire big dreams about what they can become and self-worth so they value who they are.

We need your skills and enthusiasm to make our vision a reality and having taken our first steps we are now seeking an experienced champion of children (teacher!) who has a passion for teaching children with special educational needs to join our team.

Working closely with our fantastic SENDCo you will be teaching a small group of children with EHCPs / complex needs to ensure they make great progress from their varied starting points and they experience success as part of the small group and their home class.

The class will follow follow a broad, balanced and personalised curriculum, which enables children’s academic learning alongside their speech and language skills, early play skills, social skills and emotional literacy development. Knowledge and experience teaching in an early years setting or specialist provision would be particularly advantageous to the role.

We would like to recruit a teacher who:

• has knowledge and experience in mainstream primary or early years’ teaching and SEND or special school/specialist unit teaching
• has excellent teaching skills, particularly in early literacy and numeracy
• is skilled in managing and understanding behaviour, including social-emotional needs
• can work as part of a team
• is flexible, skilled, and committed to working with children with SEND
• can plan and deliver a specialised curriculum to children with learning difficulties including writing personalised targets and making accurate assessments
• knows SEND and inclusive strategies to help children develop to their full potential in all areas.

What the school offers its staff

• A forward-thinking school that encourages self-motivated continuing professional development.
• A supportive ethos where your contributions will be valued
• The opportunity to plan with colleagues to ensure a rich and inclusive curriculum offer.
• Trust in your professional capabilities and support for you to realise your innovative ideas.
• A school where you will be enabled to make your mark and you will really know you are making a difference in the lives of children.
• A warm welcome from our wonderful children when you visit

Further details about the role

Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Commitment to safeguarding

The Willows Primary School is an Orwell Multi Academy Trust Academy and we are committed to safeguarding and promoting the welfare of children. We expect all staff and volunteers to share this commitment and will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Our client, a well-established energy company, is looking for an experienced administration assistant to join their team based at Sizewell B Power Station.

Within the commercial department, the administration assistant role forms part of our highly motivated, multi-skilled Performance Improvement team. You'll be responsible for information packs, reports, communications, the administrative part of our station Corrective Action Programme (CAP), and logistical support for visits, business planning and people surveys.

This role has the potential for flexible working once fully trained, please let us know if you are interested in flexible working arrangements by highlighting this in your application.

Nature and Scope

• Processing Condition Reports on a daily basis to highlight positive and adverse conditions, including data entry of codes, which are used for trending, using specific computer software.
• Coordinating and producing electronic packs and presentations for the meetings that support the CAP process and Business Improvement Department.
• Collating and providing reports and dashboards for management information in support of accountability, trending, compliance and metric management
• Assist all CAP Evaluators on station in registering and closing actions on our specific software database to drive improvements on station.
• Providing communications of learning from events, actions, visits, business plans and team initiatives to other departments and the wider station, including the presentation of information on our intranet-based software library.
• Supporting the administrative elements of the station trending process
• Coordinating and organising station wide surveys.
• Coordinating and logistically arranging departmental and station visits
• Management of departmental mailboxes and general office administration
• Use of Business Objects and Power BI to support the above

Knowledge, Skills, Qualifications, Experience

• Competency in Microsoft applications and general IT skills - including data entry, manipulation of spreadsheets and PowerPoint presentations
• Excellent verbal and written communication
• Strong relationship builder
• Good organisational skills
• Organised and attention to detail
• Experience in different Computer Software Programmes is advantageous. (eg Business Objects, Asset Management Suite (AMS), Reporting Tools, Intranet building, front end workflow systems for data entry, OneNote, Microsoft Office and document control software)

Key Benefits working with Manpower

• 36 days holiday accrual (pro-rata) including bank holidays
• Company pension scheme
• Access to Manpower's online training platform 'powerYOU', giving you access to hundred of online training courses
• Opportunity to be selected for additional upskilling and career support through Manpower's MyPath programme
• Dedicated Manpower Account Specialist to provide support during your assignment

Join us and together we can help Britain achieve Net Zero.

Advert

ORKNEY HEALTH AND CARE
St Rognvald’s House

Senior Social Care Worker

37 hours per week, shift working over seven days
Permanent
£41,364 - £45,248 / £21.44 - £23.45 per hour (including shift allowance and Distant Islands Allowance)

You will be required to carry out tasks and duties delegated by the Registered Manager in an effective and efficient manner, ensuring at all times the social and domestic care needs of service users.

You will observe the principles of confidentiality in all aspects of practice and ensure the safety and comfort of service users, attending to their general care and wellbeing, including assisting with personal care, in keeping with the standards of care required by the Care Inspectorate.

You will be required to be on standby as part of your shift pattern.

Previous experience in social care is essential and experience in a management or supervisory role is desirable.

You should hold an SVQ 3 Social Services and Health, or other relevant professional qualification to enable registration with the SSSC. You should also hold a management qualification which meets the SSSC management qualifications criteria, or be achieve this within 5 years of initial appointment. You must register with the SSSC as a Supervisor in Care Home Services for Adults within 3 months of appointment.

You should be able to travel efficiently and effectively between various work locations within Orkney to meet the operational requirements of the Service, and demonstrate a willingness to work across the residential services as required.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults.

Prospective applicants are invited to discuss the post by contacting Inga Wilson, Registered Manager, on 01856 872106.

Closing Date: Monday 4 November 2024

Please note that interview expenses are not payable for this post.

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Support Worker, you will be working as part of a focused team in maintaining the personal care needs of our residents, respecting their dignity and promoting their independence at all times. You will also ensure that our care services are of a consistently high standard and help in caring for our residents, and undertake other general day-to-day activities in our home.

Reports to: Nurse/Senior Support Worker



This role could be for you if you have;

- A caring and patient nature.
- Excellent communication skills.
- The ability to work well under pressure.
- Previous experience as a carer is preferred, but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse



This role could be for you if have,

- Previous experience in a senior care role.
- Strong communication and leadership skills.
- Good organisational skills and ability to prioritise workload.
- Ability to work effectively as part of a team.
- Empathetic and caring nature.



Qualifications

- You will have, or be working towards, NVQ3 in Health & Social Care.



What will you get from the role?

You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.