Total 930 Customer Service job vacancies in Johor Bahru

The Department of Cardiac Radiology at NHCS offers a comprehensive range of radiological examinations including general radiography, cardiac and vascular interventional imaging, and multi-slice computed tomography (CT) cardiac imaging.

As a Radiography Associate, you will assist radiographers with pre- and post- procedure preparation, including briefing patients about the clinical, ethical and legal responsibility, as well as helping to position patients for the radiographic procedures.

Requirements:

· Radiography qualifications recognised by the Singapore Allied Health Professions Council (AHPC)

· Documented proof of:

Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act.

Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement

You will work with the Business Office Manager in studying, planning, organising, establishing, and implementing policies and procedures, and internal controls for all billing, account follow up and financial counselling activities. You will ensure that all services are billed, and that claims are made accurately and timely. Additionally, you are required to monitor outstanding bills, work with various parties to recover the outstanding amounts as well as handle billing and payment enquiries. You are responsible to prepare summaries, reports and statistics as required.

Job Requirements:

· Degree in any discipline.

· Accounting knowledge and experience in healthcare will be an advantage.

· Proficient in Microsoft Office applications and knowledge in SAP/ Maxcare /OAS will be an advantage

Team player with good interpersonal, analytical and communication skills

You are primarily responsible for finance functions related to Account Payables and Subvention accounting, as well as supporting various projects and systems implementations. You will work closely with our Finance Shared Services, IT and other relevant departments to ensure seamless integration of systems and adherence to financial processes.

Your role is pivotal in upholding the accuracy of financial reporting and ensuring compliance with financial policies and procedures, including invoice verification, expense analysis, subvention accounting and system interface verification. Additionally, you will support the Manager in financial reporting, account closure and reconciliation, as well as daily operational processes.

Job requirements:

• Bachelor’s Degree in Accountancy or equivalent
• At least 2 years’ relevant experience
• Knowledge of SAP would be an advantage
• Proficient in Microsoft Office applications, especially Excel
• Good understanding of statutory and accounting reporting requirements
• Strong communication, interpersonal and analytical skills
• A team player and also able to multi-task in a dynamic and fast-paced environment

The Office of Patient Experience plays an important role in ensuring that our patients have a positive experience during their journey with us.

We are seeking a self-driven individual with a passion to serve to join us. You will be part of the patient experience team to attend to patients’ feedback, which includes seeking inputs from stakeholders, communicating findings, and drafting replies.

In addition, you will be involved in the recruitment of volunteers and service quality related projects to promote service culture in NHCS.

Job Requirements and Attributes

· Degree holder with at least 3 years’ working experience in a customer/patient service or feedback management role.

· Relevant working experience in a healthcare institution is preferred.

· Excellent command of English, both verbal and written.

· Strong interpersonal skills and the ability to empathise with patients while remaining calm and composed under pressure.

· Adept in conflict resolution.

· Ability to work independently and collaboratively within a team environment.

You are responsible for overseeing the operation of telecommunications (PABX), Workplace Safety and Health (WSH), Business Continuity Management (BCM), as well as other operational support services. You will monitor and review existing maintenance service contracts, ensuring that services are delivered on schedule and meet the required standards. You will lead and manage initiatives to achieve excellence in service quality, while also supporting and enhancing the centre’s infrastructure. You will work with different stakeholders including regulatory bodies to ensure timely project completion and compliance with regulatory requirements. Additionally, you will review policies and procedures related to your scope of services, and lead or participate in corporate committees and projects.

Requirements

· Degree in any discipline with at least 3 years’ relevant working experience, preferably in healthcare or telecommunication operations

· A WSQ certification in WSH would be an advantage

· Proficient in Microsoft Office applications

· A team player with good interpersonal, organisational and communication skills

· Also able to work independently and resourcefully in a dynamic environment, with a passion for analysing and improving operations

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

The standardised classification and grouping of healthcare data which reflects the complete clinical picture of the patients not only contributes to hospital operational and subvention forecasts, but also allows clinicians to better plan the care of future patients with similar conditions.

You are responsible for translating patients’ medical diagnoses, operations and procedures into international classification alphanumeric codes, and are expected to ensure the accuracy, completeness and timeliness of the coding. You will also assist with the auditing of the medical records which involves checking on the accuracy of the codes assigned. You are required to work closely with the clinicians to address coding issues.

Job Requirements :

• Diploma in Nursing / Life Science / Applied Science, preferably with 2 years’ relevant work experience.
• Essential knowledge of healthcare procedures
• Proficient in Microsoft Office applications
• Meticulous with good communication and interpersonal skills
• Able to work independently as well as in a team

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

You will have opportunities to work with patients in both acute and outpatient settings, including cardiothoracic surgical intensive care unit, coronary care unit and cardiac rehabilitation. You will be given on-the-job training to work with either heart or lung transplant patients, and patients with heart failure on mechanical circulatory support devices.

Requirements

• Degree in Physiotherapy recognised by Singapore’s Allied Health Professions Council (AHPC)
• Minimum 2 years’ experience in healthcare setting
• Interest of experience in Cardiopulmonary Physiotherapy would be an advantage
  
  
• Documented proof of :
• (i) Measles (or Mumps , Measles and Rubella) vaccination or serological evidence of measles immunity ; and
• (ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act.
• Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

You will be responsible for the provision of pharmaceutical care at our outpatient pharmacy. Your duties include counselling and dispensing of medication, teaching and providing information on medication to patients, their caregivers and other healthcare workers as well as assist them in the administration of medication. You will also need to help identify, resolve and prevent medication-related problems and ensure accurate and timely distribution of pharmaceutical items. In addition, you will be required to participate in corporate quality improvement projects.

Requirements:

• Degree in Pharmacy or equivalent, recognised by the Singapore Pharmacy Board for registration
• Relevant experience in a hospital setting environment will be advantageous but not essential as on-the-job training will be provided
• Candidates with experience will be appointed at a senior level
• Documented proof of :
• (i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and
• (ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment
• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered due to exposure risk

You will oversee, implement and evaluate Environmental Services related programmes to provide a safe, clean and comfortable environment in the hospital for our patients, public and staff. This includes collaborating with Service Partners to monitor performance measures to meet the service standards and compliance with legal requirements. You will liaise and coordinate work activities with users and service partners to ensure smooth delivery with minimum work disruptions and high user satisfaction. You shall also track and monitor department’s work plans timely and compile statistics on the Environmental Services activities for management’s decision.

Requirements

• Bachelor’s Degree in any discipline, preferably with at least 2 years’ relevant working experience in a Healthcare or Hospitality environment
• Possess good communication, interpersonal and adaptability skills
• Highly independent, meticulous and analytical

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 30 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• To be accountable to the Head of Centre for the safety, hygiene, training, caring and general well-being of the trainees in the Training & Development Centre.
• To work collaboratively with the Assistant Training Officer to assist the Training Officers in the day to day operations of the Training and Development Centre.
• To assist in executing and implement Individual Training Programme (ITP) with the supervision of senior TOs.
• To assist in continuous assessment, training and evaluation of trainees' holistic development.
• Collaboratively work with families in the implementation of trainees' ITPs.
• Implement and monitor trainees' security and safety procedures.
• To assist in recording information pertaining to individual trainees in Client's Log e.g. communications to/from caregivers and occurrences.
• To assist in recording significant behaviors for regulation in ABC Chart & Behaviour Incident Log.
• To report of any incident / critical trainees' occurrences/events.
• To assist in Implementing routine checks on physiological and psychological well-being of trainees.
• To assist in conducting appropriate group activities.
• Communicate and maintain good rapport with parents / caregivers.
• Attend staff meeting regularly.
• Attend training as and when required.
• Observe and provide information to assist in assessing and evaluating trainees' pre-vocational training programme.
• To assist in the pre-vocational training programme.
• To assist in supervising a day to day pre-vocational training for trainees.
• Support internal events and activities organized for trainees.
• Support external agencies that organize events and activities for trainees.
• Support the volunteers' development activities.
• Support public education activities.
• To attend to request by staff on minor repairs and maintenance.
• To report to Head of Centre for any repairs.
• To attend immediately to any major and urgent repairs.
• To maintain and improve the physical environment of the Centre.
• To assist other staff in construction and /or improvement of the work area.
• To look into the safety aspects of the centre /clients/staff.
• To ensure the rooms /doors/windows/power points are properly shut and locked at the end of the day/week.
• To ensure that safety rules, regulations and procedures are observed.
• To ensure safety management procedures are in place and are in operation.
• To plan, execute and record fire drill procedures twice yearly.
• To maintain general cleanliness of the Centre.
• To maintain hygiene standards for meal preparations.
• To ensure that meals are well balanced and of nutritional value.
• To provide inventory control and replenishment of first aid items on a quarterly basis.
• To update staff on first aid information and emergency procedures.
• To organize and update first aid training for staff.
• To provide any information pertaining to health issues.
• To co-ordinate health programs lead by Medicare Team.
• To ensure that staff, clients and clients' families are constantly updated about Medicare information/issues.
• To represent Centre in any sports and related activities.
• To record and take stocks of sports equipment and recommend new purchases.
• To organize sports activities for the Centre.
• To recruit and train new clients for sports events.
• To plan regular sports training program throughout the year.
• To document sports and training programs.
• To organize festival celebrations for the centre.
• To propose and apply budget through Centre Head.
• To organize annual camp for the centre.
• To propose and apply budget through Centre Head.
• To organize clients' year end party
• To propose and apply budget through Centre Head.
• To organize clients' annual picnic.
• To propose and apply budget through Centre Head.
• To represent Centre in the IT sub-committee and any IT related meetings.
• To report to Head of Centre for any computer faults and repairs.
• To attend to request by staff on minor computer issues/problems.
• To train staff to attain minimum computer and audio-visual product knowledge.
• To conduct regular IT programs for clients.
• To document, maintain, recommend and improve IT materials and AVA equipment.
• To represent Centre and organize programs/activities for the well being of staff.
• To look into the welfare of staff.
• To ensure safety procedures are adhered to in respect to alighting and boarding of buses by our clients upon arrival and departing from the centre.
• Staff on bus duties is to account for all clients arriving and departing from the centre.
• To vet through all case/health referrals and reviews.
• To ensure that information provided are accurate and comprehensive.
• To upload reviews and health referrals into centre's shared folder.
• Any other duties allocated by the Head of Centre

• Minimum Secondary Education/ Employability skills (ES-WPLN)/any other relevant courses.

• Good interpersonal and communication skills
• Computer literacy skills " MS Words, Excel and PowerPoint
• Passion to work with people with intellectual disabilities

Reporting to the Head of Sales, your responsibilities include:

• Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing
• Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times
• Coordination, execution and planning support for e-commerce projects, e-marketing campaigns, and integrated brand plans.
• Keep up-to-date with market development and monitor competitor activities.
• Support sales administration activities for sales team when in need and assigned.
• Perform customer service duties (email enquires, service recovery and logistic arrangements).
• Perform any other tasks as and when assigned.

Job Requirement:

• Diploma/Degree in business/sales related
• Minimum 2 years’ experience in sales & customer service
• A hands-on, resourceful, result-oriented and analytical thinker
• Ability to work well in a team
• Meticulous and able to meet tight deadlines

The selected candidate can look forward to excellent growth opportunities within the Group

Job Responsibilities:

Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.

Providing support during emergency situations.

Implementing Trauma-informed practices in daily interactions.

Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.

Managing and addressing the daily living needs of residents in the Hostel.

Establishing positive relationships with residents.

Participating in task forces to assist and execute required tasks.

Job Requirements:

Capability to work night shifts.

Independence, resourcefulness, and responsibility.

Firm commitment to upholding standards and responsiveness in dealing with individuals.

Strong communication and writing skills.

Proficiency in MS Word, Excel, and similar tools.