Total 403 Customer Service job vacancies in Hospital

An opportunity has arisen for suitably qualified Clinical Support Workers to work at Rye Memorial Hospital. A minimum of GCSE English and Maths grade C or 4 or Functional skills for English/Maths and NVQ2 in health and social care or the equivalent experience is essential.

The ESHT Rehabilitation strategy is focused on improving the quality and performance of our acute and community services to deliver high quality rehabilitation across East Sussex. This is a dynamic and changing environment, and the strategy is working to support our staff, teams and the organisation as a whole to make meaningful changes that bring about improvements in rehabilitation for the benefit of our population living in East Sussex.

We pride ourselves on having a friendly and welcoming team – both Nursing and Therapy – you need never feel alone and you will get the support that you need. No week will ever feel the same again!

As a vital member of the care team, you will support Registered Practitioners in the delivery of routine patient care. You will undertake a broad range of care activities under the direct supervision of a Registered Practitioner.

You will be required to work flexibly which will include weekends, evenings and bank holidays

The post holder will need to attend a period of induction and training before commencing in the role.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Monday 2 Dec 2024

Proud member of the Disability Confident employer scheme

• You will receive calls, greet visitors, and directs to staff members only those contacts needing their attention or action, taking care of routing matters, refers other inquiries to appropriate personnel.
• You will maintain files and records such as industrial hygiene survey files, equipment inventory files, department training files, and logs showing the status of recruiting actions and correspondence.
• You will manage the Industrial Hygiene Reference System, maintaining the reference library including occupational health compliance standards, Safety Data Sheets, industrial hygiene reference manuals, professional publications, command regulations.
• You will prepare in final form all types of documentation and forms incident to department administration and office management, preparing travel requests and all associated actions and documentation.
• You will monitor and report on the status and progress of work, checking on work in and reviewing completed work to see that the Industrial Hygiene Department Head’s instruction on work priorities, methods, deadlines and quality have been met.
• You will order supplies and equipment for the office, complete appropriate requisition forms, searching supply catalogs and references to obtain supply data such as stock number, nomenclature, unit of issue, and price.

Starting at $39,576 Per Year (GS 5)

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. What our staff say: Each day is different, and I have never enjoyed a job as much as I do now. Very rewarding, enabling patients to stay at home with their loved ones, in an environment they know best. I work with a great team who are always supportive and very knowledgeable. I feel appreciated and valued as a team member. The NHS are proactive in training and progression and that has enabled me to reach senior level-Integrated Senior Support worker Thank you so much for making my first placement so fab! I have had such a good time and learnt a lot OT student The whole team were so friendly and supportive and made me feel very welcome. I am so grateful to everyone for making my placement such a positive experience- Nursing student

This will involve co-ordinating care from referral through to treatment as well as ongoing follow up care. Included within this will be assistance with the navigation of the patient pathway and investigations for all patients as well as those who are under nurse led active surveillance. You will have regular contact with people affected by cancer. This will include support and signposting of patients both face to face and via telephone to ensure effective progress along care pathways in liaison with other colleagues and departments in the hospital.

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust.


We are delighted to offer the opportunity for a Cancer Support Worker to join our team to work alongside the Breast Clinical Nurse Specialist team.

This Band 4 role will be based at St Albans but will require travel to other hospital sites.

We are looking for a candidate who is enthusiastic and articulate with excellent communication and organisational skills.

The post holder will also be able to prioritise their workload in order to meet competing demands and they should be able to work well within a team.

*Please note clinical experience/band 3/4 CSW and technical expertise or knowledge specific to this role is an essential criteria*

This advert may close early due to high numbers.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

You will provide effective, caring, and compassionate services to patients working with the multi-disciplinary team (MDT) to deliver a high standard of care and support to people affected by breast cancer, and to help individuals take control of their own care.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

This will involve co-ordinating care from referral through to treatment as well as ongoing follow up care. Included within this will be assistance with the navigation of the patient pathway and investigations for all patients as well as those who are under nurse led active surveillance.

You will have regular contact with people affected by cancer.

This will include support and signposting of patients both face to face and via telephone to ensure effective progress along care pathways in liaison with other colleagues and departments in the hospital.


This advert closes on Thursday 3 Oct 2024

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust.


We are delighted to offer the opportunity for a Cancer Support Worker to join our team to work alongside the Breast Clinical Nurse Specialist team.

This Band 4 role will be based at St Albans but will require travel to other hospital sites.

We are looking for a candidate who is enthusiastic and articulate with excellent communication and organisational skills.

The post holder will also be able to prioritise their workload in order to meet competing demands and they should be able to work well within a team.

This advert may close early due to high numbers.

You will provide effective, caring, and compassionate services to patients working with the multi-disciplinary team (MDT) to deliver a high standard of care and support to people affected by breast cancer, and to help individuals take control of their own care.

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

This will involve co-ordinating care from referral through to treatment as well as ongoing follow up care. Included within this will be assistance with the navigation of the patient pathway and investigations for all patients as well as those who are under nurse led active surveillance.

You will have regular contact with people affected by cancer.

This will include support and signposting of patients both face to face and via telephone to ensure effective progress along care pathways in liaison with other colleagues and departments in the hospital.


This advert closes on Tuesday 20 Aug 2024

This will involve co-ordinating care from referral through to treatment as well as ongoing follow up care. Included within this will be assistance with the navigation of the patient pathway and investigations for all patients as well as those who are under nurse led active surveillance. You will have regular contact with people affected by cancer. This will include support and signposting of patients both face to face and via telephone to ensure effective progress along care pathways in liaison with other colleagues and departments in the hospital.

The Technical Services department within Pharmacy is looking for an enthusiastic individual to become an integral part of our Aseptic Service team. You will provide support to the Pharmacy Aseptic Unit by undertaking the manufacture and dispensing of ready to use, patient specific, aseptically prepared injections including cancer chemotherapy. You will be required to complete documentation, perform complex calculations and undertake intricate manipulations while working within isolators based in our clean room facilities

Support workers in the Pharmacy Aseptic Unit work in clean rooms in isolators preparing chemotherapy injections for patients with cancer.

We require a person with a positive and responsible attitude to work, good communication skills and the ability to work to strict deadlines. You should be an enthusiastic team member but be able to work on your own initiative. Previous Pharmacy or manufacturing experience would be an advantage but is not essential as comprehensive training and support will be given.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.

Further information about our specialist service can be found via the following link.

Aseptic and Production Unit Services | Blackpool Teaching Hospitals NHS Foundation Trust (bfwh.nhs.uk)


This advert closes on Thursday 25 Jul 2024

Proud member of the Disability Confident employer scheme

Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review. Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit. Coordinate the care for a defined group of patients assessed by a registered practitioner. Organise and prioritise the designated workload in relation to identified needs. Contribute to the holistic needs assessment and the development of an individual care plan. Coordinate the handover with other teams to facilitate safe and effective transition of care between services in order to provide seamless support for people. Deliver patient-centred, self-management support and education as necessary to non-complex patients, including how to self-assess. Coach patients, carers and appropriate staff to understand what signs, symptoms or situations to be aware of that would indicate concern. Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

An opportunity has arisen for suitably qualified Health Care Assistant to work at Rye Memorial Hospital. A minimum of NVQ2 in health and social care or the equivalent experience is essential.

The ESHT Rehabilitation strategy is focused on improving the quality and performance of our acute and community services to deliver high quality rehabilitation across East Sussex. This is a dynamic and changing environment, and the strategy is working to support our staff, teams and the organisation as a whole to make meaningful changes that bring about improvements in rehabilitation for the benefit of our population living in East Sussex.

We pride ourselves on having a friendly and welcoming team – both Nursing and Therapy – you need never feel alone and you will get the support that you need. No week will ever feel the same again!

As a vital member of the care team, you will support Registered Practitioner in the delivery of routine patient care. You will undertake a broad range of care activities under the direct supervision of a Registered Practitioner.

You will be required to work flexibly which will include weekends, evenings and bank holidays

The post holder will need to attend a period of induction and training before commencing in the role.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Tuesday 23 Jul 2024

Proud member of the Disability Confident employer scheme

Customer Service Administrator - Bank Contract: Temporary Hourly Rate: £ 12.00 per hour Available Shifts: Monday to Sunday. 6.30am- 12.00pm, 8.00am 2.00pm, 12.30pm 8.30pm. Do you have a passion for customer service? Are you an experienced administrator and enjoy working as part of a team? At KIMS Hospital we have an exciting opportunity to join our Front of House team as a Customer Service Administrator. You will be responsible for providing administrative support to multiple departments around the hospital including Main Reception, Outpatients and Pre-assessment. You will be patient focused with a desire to deliver the highest levels of customer service. This role is ideal for someone who has worked front of house in a high-end hospitality or retail environment. Experience in a health care setting is advantageous but not essential. This a bank role and is therefore a zero hours contract working flexibly to cover holiday, absence and fluctuating hospital volumes. The department operating hours are 06.30 20.30 Monday to Sunday. Role Responsibilities include: Welcome all patients, visitors, consultants and staff to KIMS and provide direction to the hospital departments when required Face to face and telephone liaison with patients and consultants providing information where requested and making appointments Management of patient appointments and records liaising with patients and hospital staff as required Ensure that a prompt, accurate and proficient administration service is provided to all departments within the hospital Be aware of confidentiality and discretion when dealing with patients, visitors, consultants and staff Person Specification: Be educated to GCSE standard (or equivalent) Have a proven experience in a customer service role Strong organisational and time management skills Able to work proactively, on own initiative with minimal supervision Have strong IT skills including Microsoft Office packages and customer management databases KIMS Hospital bank workers enjoy the following benefits: Competitive Salary Flexible working hours Free secure staff parking Holiday pay Annual Flu Vaccination Free Eye Test If you have any queries regarding this vacancy, Liz would be happy to help. Please give her a call on 01622 231694 or email recruitment@kims.org.uk At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer. Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found athttps://www.gov.uk/disclosure-barring-service-check

To provide an efficient and effective administrative service to patients and the multi- disciplinary team. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.