Total 5,252 Customer Service job vacancies in Greater London, BR1 1JY

A Vacancy at University College London Hospitals NHS Foundation Trust.


An opportunity has arisen due to a member of the team going on maternity leave with our team. We are looking for an enthusiastic and compassionate Clinical / Counselling Psychologist or experienced CBT Therapist to join the UCLH Staff Psychology & Welfare Service (SPWS). SPWS is well-established within the Trust and the post-holder will join a friendly multi-disciplinary team of clinical and counselling psychologists, psychotherapists, counsellors and mediators.

This is an exciting and critically important time to work in this area, helping to support our diverse hospital workforce to cope with the impact of, and recover from the pandemic as well as the ongoing nature of healthcare work in acute hospital settings.

While this provision has been in place for over 20 years at UCLH, the demand for the service has risen considerably in recent years. The covid-19 pandemic has further increased the need for individual and team level staff support. The Staff Psychology Service continues to address these needs, offering prompt access to highly specialist assessment and a range of evidence-based psychological interventions for staff. It is also part of the wider recovery programme and long term health and wellbeing agenda at UCLH.

We work closely with our workforce colleagues in Staff Experience, Training & Development and alongside our Staff Networks to encourage long term and sustainable cultural change within the organisation. We aim to reduce stigma, increase engagement in self care and organisational support to help our staff thrive at work and in their personal lives. Our team is expanding in response to the psychosocial needs of staff emerging during the coronavirus pandemic and will aim to support the recovery of the organisation and staff following the pandemic based on our trauma informed stepped-care approach. The post-holder will offer individual and group sessions to UCLH staff both remotely and onsite, as well as a range of workshop and seminars on mental health and wellbeing.

Clinicians at UCLH are encouraged to actively engage in research and teaching as part of their roles to help develop services and share their clinical expertise and specialist knowledge across divisional services within the Trust, with London colleagues working in staff wellbeing, and nationally and internationally.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.

This is role within the service requires the post-holder to be confident to work independently within their own team as well as closely with multi-disciplinary teams across the Trust. The post holder will also be required to provide training and supervision for trainees and assistant psychologists in the service. Supervision will be provided by an experienced Clinical Psychologist with line management by the Clinical Lead Consultant Clinical Psychologist.

Candidates must have completed post-graduate level training in Clinical or Counselling Psychology as accredited by the British Psychological Society, or British Psychological Society Statement of Equivalence, and be registered as practitioner psychologists with the HCPC.


Come and be a part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

As Technical Manager you will be responsible for taking the lead across product and process development activities to meet the companies R&D / Marketing objectives, coordinating laboratory testing resources in line with ISO 9001:2000, CE Marking and other customer specific standards.

Technical Manager - Key Responsibilities

• Work with customers to develop new products and processes, advising choice of fabrics, specification enquiries, and properties.
• Co-ordinate internal and external non-conformances / complaints to ensure timely root cause analysis, corrective action and continuous improvement of manufacturing operations.
• Provide on time release documentation to customers in accordance with stated requirements
• Assist in the development of all employees in respect of quality management systems / standards & customer requirements.
• Issue experimental / temporary manufacturing instructions, organising and maintaining records of all trials undertaken.
• Take a key role in the Contract Review process.
• Review and prepare capital expenditure proposals for new equipment and improvements to manufacturing facilities.
• Provide data sheets, specifications, Health & Safety data sheets and other technical literature.
• Co-ordinate testing and trials of new products and processes which become available
• Ensure the company is up to date with patents and trademark renewals
• Arrange and supervise external testing as required.
• Assist with analysis, specifications, test methods and release queries in the laboratory.
• Co-ordinate and be involved in annual audits that are conducted by 3rd party organisations and customers for various products and processes.

Technical Manager - Experience Requirements

• Educated to Degree Level within a relevant technical discipline
• Previous experience of coordinating / managing Laboratory Testing activities
• Previous experience of Technical Textiles and/or fire, thermal or protective applications is essential

For further details on this exciting opportunity please contact Jason Wallis in the first instance

We are looking for an enthusiastic and highly motivated service manager to join our busy Surgery, Perioperative Medicine and Adult Critical Care team. You will support this award-winning team to effectively manage patient flow, admin and clerical teams, service improvement projects, and financial performance.

As part of Team Surgery, you will work closely as part of a triumvirate to deliver high quality, efficient and forward thinking services across The Royal London and Mile End Hospitals. You will be part of a team that is responsible for Scheduling, Theatres, Critical Care, Anaesthetics, Pain, and Elective Care.

You will play a key role in actively managing the Scheduling Team and all processes that are associated with elective care patient pathways at The Royal London hospital including overseeing the boking of elective patients for POA clinics, ensuring timely resolution of DQ issues, and oversight of the SHDU bookings. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey before surgery, and on the day of surgery.

As part of the triumvirate leadership team, the post-holder will be responsible for ensuring the safe, high quality, efficient and financially sustainable delivery of all services within their portfolio.

The post holder will play a key role in actively managing the Scheduling Team and all processes that are associated with elective care patient pathways at The Royal London hospital including overseeing the boking of elective patients for POA clinics, ensuring timely resolution of DQ issues, and oversight of the SHDU bookings. The purpose of this role is to ensure a smooth and efficient service for patients throughout their journey before surgery, and on the day of surgery.

Key to this role is establishing and maintaining good working relationships with all services that have elective care programmes withing their portfolios.

The post-holder will be a key member of the leadership team in Theatres, Peri-operative Medicine and Critical Care, working collaboratively across a fast-paced, dynamic department. The candidate will be joining a friendly and ambitious team committed to triumvirate working, continuous improvement and high-quality patient care.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.


This advert closes on Tuesday 10 Dec 2024

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As our Deputy Manager, you will assist in managing operations within the home in order to reach or exceed goals while assuring the provision of high-quality care. You will be in charge of overseeing the care staff and will be expected to assume full management in the event that the Home Manager is not present.

Through direct instruction and by setting a good example, you will assist in training and supervising care staff in all facets of their work. You will help the Home Manager with pre-admission assessments of residents, ensure that each resident's care plan and daily records are kept up to date, and foster effective communication with the residents' families and other organisations.

Reports to: Home Manager



This role could be for you if you have;

- Previous Deputy Home Manager experience.
- The ability to engage with the service users to understand their needs in order to provide excellent services of care.
- Good working knowledge of CQC standards.
- The ability to build and maintain excellent working relationships with external care professionals, families, visitors and staffing team.
- Ability to promote ownership of care programs by fully involving service users and their families in developing, agreeing and evaluating care programs within the home.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A*-B or 9-5 in English and Maths at GCSE.
• Experience of working in a senior administrative role.
• Experience of minuting meetings and undertaking follow up actions.
• The ability to work with a variety of partners and key stakeholders in an effective manner.
• Strong interpersonal and team-working skills.

What the school offers its staff

About Star Salford Academy

Star Salford Academy is a 5-form entry mixed secondary school for 11 to 16 year olds, which opened in September 2023. Like all Star schools, Star Salford Academy has a leadership specialism.

We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

During its opening year, the school admitted an intake of 150 pupils in Year 7. We will continue to admit a new intake of Year 7 pupils at the beginning of each academic year.

Commitment to safeguarding

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks. We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.

We have the opportunity for a person to join a team of 4 staff and 12 citizens with care and support needs. The role is a Senior Support Worker, supporting citizens who have enduring mental health diagnoses. The service is based in the Chorlton area and provides a service for 12 adults of all genders. You will be based within a supported accommodation with support and housing duties to oversee day to day.
The service is a property containing 12 flats, additional to this there are shared areas and a staff office and staff area for sleeping overnight/day use.
You will have a level of responsibility to manage rotas and staffing needs as they may arise. You will work with the Service Manager and Support Workers to ensure individual support is delivered as outlined in personal plans. You will provide direct supervision and observation to support staff in role as a senior support worker. You will have planned supervisions with your own line manager as well as access to training required to carry out and enhance your skills and knowledge. You will have allocated audit responsibility for areas such as but not exhaustive to, Health and Safety, incident reporting, safeguarding, service user outcomes.
You will work directly alongside individuals with trauma informed, recovery-focused approaches and values, enabling people to enjoy a fulfilling and valued lives, to participate in the community and to develop their abilities. You will contribute to the development of tenancy related housing skills and positive tenancy management.
We are seeking a motivated, enthusiastic, inclusive, organised and caring individual with forward-thinking qualities to support service users and support staff to achieve personal development and goals.
You will have the opportunity of working in partnership with agencies involved in peoples support and care planning. The successful applicant will be able to respond to unplanned change, to a fast-paced environment, with a positive and proactive attitude. The role will involve promoting the rights of service users with mental health needs to move on positively to greater independence with long term quality of life and good housing.
You will be expected to co-produce support plans with the service users that promote their choices and independence, paying particular attention to areas such as daily living skills, community outreach, and housing goals. You are likely to engage in a wide range of tasks and activities as part of your role. You must be willing to travel within the South Manchester area in order to provide support to our service users in their own accommodations.
This post is an ideal opportunity to contribute to the delivery of a high quality service, giving real job satisfaction as you assist people in defining and achieving their goals both service users and support staff you will work with. Experience of supervising others is desirable, support can be tailored during probation to develop as a supervisor of others. You will have consistent supervision and access to training to assist your learning and development.
Vacancy Reference Number: 82022
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

Job Title - Housing Officer
Location - London SE1
Contract - Temp
Hours - 37
Salary - PAYE - 20.88 - LTD - 24.93
Role summary -
As the Housing Officer, you will be responsible for managing a designated patch, ensuring high levels of engagement with residents and other stakeholders. This varied role will see you handling tenancy queries, enforcing tenancy conditions, supporting vulnerable residents, and collaborating with internal teams to deliver top-quality services. The position offers a blend of in-office and remote working, with flexible, hybrid arrangements.
Key Responsibilities:

• Responding to resident inquiries and handling tenancy-related assignments such as mutual exchanges and successions.
• Addressing breaches of tenancy agreements, working closely with internal teams to support residents and resolve issues.
• Ensuring timely action on fire risk assessments and managing void properties.
• Liaising with community safety teams to address concerns and lead on tenancy enforcement.
• Conducting tenancy visits and managing repairs or safeguarding issues.
• Maintaining accurate records and contributing to continuous improvement of service delivery.
• Participating in a paid emergency duty rota (one week every 8-10 weeks).

Candidate Profile:

• A relevant housing qualification or significant experience in housing management is desirable.
• Ability to work in a fast-paced, changing environment and manage multiple priorities.
• Strong interpersonal and relationship-building skills, with a focus on delivering high standards of customer service.
• A valid driver's license and access to a vehicle are essential for this role.
• Excellent communication and IT skills, with knowledge of Microsoft Word and Excel.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Income Officer
Location: London SE1
Salary: Circa £37,000 per annum
Contract: Permanent
Are you passionate about delivering excellent customer service and making a difference in the housing sector?
We are recruiting for an Income Customer Service Officer to join a housing provider. This is a fantastic opportunity to contribute to the financial well-being of residents and the success of the organisation.
About the Role
You will play a key part in managing rent accounts and housing-related debts. Your responsibilities will include:

• Proactively managing rent arrears in line with policies and procedures.
• Negotiating repayment agreements and taking corrective actions when agreements are not upheld.
• Supporting residents by referring them to welfare benefit and debt support services to maximize income.
• Preparing cases for court proceedings and representing the organisation in hearings when necessary.
• Identifying and supporting vulnerable residents through appropriate referrals.

About You
To succeed in this role, you will need:

• Knowledge of housing law, debt recovery, and welfare benefits.
• Experience in credit control or income collection within a customer service setting.
• A self-motivated approach with excellent organizational skills.
• Proven experience presenting cases in court and understanding of legal remedies.
• A commitment to delivering high-quality services to residents and stakeholders.

Why Join Us?
This organisation is committed to providing safe and affordable homes, alongside dependable local services. By joining their team, you will play a pivotal role in enhancing customer satisfaction and improving lives.
How to Apply:

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk

Job Advert

About you

As Finance Assistant, you will ensure the delivery and continued development of consistently high quality, cost-effective and
responsive services, grounded in Pact’s charitable mission, vision and values.

You will be responsible for Pact’s purchase ledger, sales ledger, credit card management and maintaining the staff expenses app
“WebExpenses”.

As Finance Officer, you will ensure the delivery and continued development of high quality, cost-effective and responsive
services, grounded in Pact’s charitable mission, vision and values.

The Finance Officer will assist with maintaining Pact’s finances and developing Pact’s financial systems. The post holder will
work closely with Pact’s budget holders as well as external stakeholders including customers, suppliers and banks.

You will contribute to the aim of the Finance Team to provide a 5-star service.




What we offer:




Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye
care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to
further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be
supported by a friendly and enthusiastic team.




How to apply:




If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.




* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.




rozanna.piddington@prisonadvice.org.ukOther information:




Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We
will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for
a period of over 12 months (in the past 10 years while aged 18 or over).

To provide expert, care of a high standard to critically ill and stable babies and their parents/carers within the King's College Hospital. To take direct managerial responsibility for the clinical area in the absence of senior sister or as delegated by the Senior Nurse. To assist in the leadership and development of an identified group of nurses within the Unit. To act as a clinical resource and link nurse within the Unit and across the Care Group as necessary. To act as a positive role model to junior staff members.

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Man the front desk and provide excellent customer service to patients and visitors in the practice Complete patient tasks by arranging follow-up appointments and sorting referrals Signpost patients to the correct service Manage the generic practice email and sort queries appropriately Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Complete opening and closing procedures in accordance with the duty rota

Clinical Practice To practice within the NMC Code of Professional Conduct and adhere to this at all times To promote childrens well-being and safeguard them from potential or actual harm To assess, plan and evaluate individualised programmes of care to children and young people in partnership with the patient, their carers and the multi-disciplinary team using a family centred approach to care. To support and assist in the health education of patients and their families To ensure care is delivered in accordance with latest evidence based practice guidelines To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals Recognise the significance of observations made, and use them to develop and initiate nursing assessments and devise a plan of care To ensure that patients and parents/carers are informed as appropriate and consent is obtained according to current policy To maintain up to date and comprehensive records of care in accordance with NMC, Trust and legal requirements To maintain patient confidentiality at all times To practice within the Unit philosophy To support junior colleagues, students, and visitors to the department Education and Research To assist in the teaching and practice development of junior colleagues and students To demonstrate the use of information and research findings to support and promote evidence based practice within the clinical area To participate in research and audit within the unit To assist in setting up protocols and guidelines to enhance best practice To assist in auditing of these protocols and guidelines To participate in Trust and Care Group initiatives to develop nursing practice. Management To manage an agreed workload with support from colleagues and senior staff as appropriate To ensure that all Trust and local policies, protocols and procedures are adhered to by colleagues as appropriate To work within and support the multi-disciplinary team To maintain effective communication and professional relationships with all areas within the Care Group and with associated clinical areas within the Trust To participate with the monitoring of standards of hygiene and cleanliness on the ward / department and report as appropriate To share knowledge and skills developed with other members of the multi-disciplinary team To participate in reflection & / or Clinical Supervision sessions as provided To observe personal responsibility for resource management To observe a general duty of care for the health, safety and wellbeing of self, work colleagues, visitors and patients within the hospital, in addition to any specific risk management associated with this post Personal Professional Development To achieve a range of clinical competencies as required within the Trust and Care Group To maintain your own personal and professional development in accordance with PREP requirements, attending mandatory study sessions as required To undergo and actively participate in your own performance appraisals To keep up to date with NMC & Trust guidelines and protocols To adhere to the NMC Code of Professional conduct working within and accepting responsibility for maintaining agreed levels of competence. Communication Will be responsible for the provision and receipt of complex, sensitive or contentious information related to patients, patient care, relatives, staff and other multidisciplinary colleagues Provides highly specialised advice concerning the care or treatment of identified groups or categories of patients / clients Communicate effectively and efficiently with all members of the multi-disciplinary team regarding patient care Will communicate with patients and relatives, making reports and liaising, as appropriate, with medical staff and other members of the care team and management Will give and receive day / night reports Acting as team leader / member / coordinator as necessary Report to the Doctor / Senior Sister / Charge Nurse and members of the multidisciplinary team on patients condition, both verbally and in writing as necessary Liaise with inter-hospital departments / personnel Attend and participate in ward meetings and help promote new ideas and methods and assist in their implementation

Service Advisor
Woolwich
Salary: Basic £31,500 - OTE up to £53000
Monday - Friday, 8.00am - 6.00pm, 45 hours per week and Saturday 8.00am - 12.30pm (1 in 3, paid as additional hours)
Ref: OC19245

Service Advisor role:
An opportunity has arisen to join us as a service Advisor in Woolwich. The Service Advisor is responsible for every aspect of a customer's aftersales experience. The main purpose of the role is to supervise the team and dealing on a day-to-day basis with customers
This role includes the day-to-day management of the service advisor role. The role is to further the maximise sales, and profit opportunities through the delivery of the aftersales strategy and to exceed customer expectations at all times.
The successful candidate will have experience in an aftersales role within the motor trade; and have strong communication skills, high attention to detail and good organisational skills.

Company benefits:
* Long service awards - enhanced holiday entitlement
* Discount schemes with popular retailers - helping you save more
* Employee Car Ownership Schemes - for yourself and family
* Employee Assistance programme - your wellbeing is important to us
* Access to private healthcare - we put health prosperity at the forefront
* Pension scheme and life assurance - confidence in your future

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Operational Support Officer

Service care Solution are currently recruiting for an Operational Support Officer in Enfield. This role will start in January 2025.

The Operational Support Officer will be working within the Child Protection, Assessment and Intervention and Specialist Support Services. This is an office based role.

Pay rate - £13.06 PAYE / £16 Umbrella

Main Responsibilities

As an Operational Support Officer you will be responsible for:

• Data entry, supporting social workers
• Minute taking
• Reception cover
• Various administrative duties

Requirements:

• Experience in similar role
• IT literate experience of using Word and Excel
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Operational Support Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Flexible working arrangements, ideally full time, and can consider flexible and compressed hours,up to 37 hours a week.

Remote working manageable, with use of Counsel to cover attended hearings.