Total 823 Customer Service job vacancies in Derby, Derbyshire, DE1 1LR

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

MM Care Services provides domiciliary care in the community across Derby and Derbyshire. We are seeking new team members to join our ever expanding workforce. A natural tendency to truly care about how our clients feel, alongside a level-headed attitude and a practical skill-set is imperative for a successful career.
Read on to find out more about the job and how you can apply to become a Health Care Assistant and make a difference in someone’s life while working for MM Care Services Ltd.
Healthcare Assistant:
This role will see you visiting people in their own homes, helping them to continue living independently, or perhaps supporting them at End of Life. The level and amount of care can vary, depending on the clients’ needs. The service supports clients during the day and in some cases at night.


What are the Duties of a Health Care Assistant
A Health Care Assistant position is focused on the individual and their different needs, so the duties are diverse, this helps to keep the job interesting and increases job satisfaction and motivation.

Duties may include:
 Administering medication
 Making meals
 Helping with personal care such as washing, dressing, hair, mouth and skin care, and eating and drinking
 Escorting clients to an activity or a medical appointment
 Chatting and engaging with relatives and providing care updates
 Companionship
 Helping with household tasks such as laundry
 Assisting with paperwork such as paying bills
Shopping as well as support in their Community Services

Health Care Assistant in MM Care Services Requirements:
It is important to have a full, driving license for driving in the UK, and access to your own car.
Disclosure and Barring Service (DBS) required.
Work experience is valuable.
Mandatory Training is provided. You’ll be expected to complete your Care Certificate and ongoing allocated training.
Benefits of Working with MM Care Services Ltd:
Working with MM care Services could be a rewarding opportunity for you, leading to a long-term, stable career.
Look at these benefits:
Making a difference in people’s lives feels good! Caring for people is fundamentally important and a huge privilege.
Your days will be varied.
Flexible working arrangements.
Opportunities for career progression.
Free Uniform and Identification Card
Ongoing training and qualifications.

Job Types: Full-time, Part-time, Permanent
Salary: £9.00-£11.00 per hour
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability


How to Apply to Health Care Assistant with MM Care Services LTD
MM Care Services Ltd has the highest standards, so we make sure that the domiciliary carers we employ are well suited to our ethos. Our rigorous recruitment processes, including on-the-job supervision and background checks, ensure that we find people who are the right fit for MM Care Services Ltd.
To find out more about working for MM Care Services Ltd, please email Info@mmcareservices.co.uk

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Earn over £450.00 a week as a Refuse Loader, with no weekends!

In this role you should expect:
- To work in a team of 2 to 3 people
- To work in all weather conditions
- Heavy lifting
- Collect refuse from households


To be successful in this role you should have the following:
- Great team working skills
- All weather clothing
- Customer service skills
- Similar experience is not necessary but would be preferred.



This is a temporary role with opportunities of Ongoing work.

Working hours will be Monday to Friday from 06:00 until 16:00 each day.

£11.57 per hour. Plus 28 holidays pro rata.

With a credited Umbrella scheme you would earn £13.99 an hour.

Please note that we do not offer Visa Sponsorships!

Location: Swadlincote

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

We have a variety of shifts available, covering evenings and weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Nottingham

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

We are seeking to appoint X5 Personal care Assistants to join our lovely team.
The role will be predominantly to assist children in matters of personal care needs and their general health, including intimate care, postural management and welfare matters.The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.
An example of daily duties may include:
Assist with daily personal hygiene, including washing, grooming, and dressing.
Provide intimate care support, such as toileting, continence care, and menstrual care, while maintaining dignity and privacy.
Assist students with positioning and mobility needs, including position changes into standing frames and wheelchairs.
Ensure proper postural alignment and comfort during classroom activities and transitions.
Ivy House School is a special school for pupils aged 2-19. We
offer a happy and supportive environment, where pupils are given the best
opportunities through an individualised curriculum and pathway.At Ivy House School we
believe that it is imperative that everyone within our community is: “working together to
inspire, nurture and empower”This vision captures the importance of the multidisciplinary
approach from all stakeholders including families, education, social care and
health professionals to ensure that we create an offer for our learners’ that
is aspirational (Inspire), offers holistic and personal development, removing
barriers to learning (Nurture) and enables students to be as independent as
possible so that they are well prepared for life after school, into adulthood
and ensuring that no dream is out of reach (Empower).Our pupils like to come to school. They are justifiably proud of
what they achieve and enjoy celebrating not only their own successes but also
those of their friends and other peers from across the school. We have a highly motivated, professional and well-trained team of
staff who work collaboratively with parents, carers and other professionals to
ensure that all aspects of our offer meet the needs of each of our pupils. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life. Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally. Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays) Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.Free Eye TestsCycle to work schemeAccess to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders. Experienced leadership and subject-specific support.Guidance from former HMIs and serving Ofsted Inspectors within the Trust.Access to the Trust’s Institute of Education and SCITT.Opportunities to work with different schools within the Trust as a Professional Advocate.Participating in peer reviews.Access to a suite of online courses.Placement projects within our family of schools.Salary: Grade 2 SCP 8-10 £23,657-£24,027- Full time equivalent
Working hours: Term time only, plus 5 days inset- flexible hours, either 20 or 25 hours per week which will roughly be 10:00am-2:00pm or 10:00am-3:00pm, salary will be PR to hours agreedClosing Date: 11th December 12pm
Shortlisting: 11th December
Interviews: 18th December

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Hebburn, Tyne and Wear area. You will be working for one of UK’s leading health care providers

A care home situated in a quiet residential area in Hebburn, provides the highest standard of residential, dementia and nursing dementia care to its residents

**To be considered for this position you must hold a QCF Level 2 in Health & Social Care and willing to work towards Level 3**

As a Senior Care Assistant your key duties include:
• You will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well
• Supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing
• You will administer medication and maintain clear and accurate records

The following skills and experience would be preferred and beneficial for the role:
• Passionate about caring for older people
• Previous care experience
• Experience leading, coaching and motivating a team to deliver high quality care
• You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative
• Patience, communication and listening skills are equally important
• Maintaining accurate records, time management and prioritising tasks will also be strengths
• Ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you

The successful Senior Care Assistant will receive an excellent salary of £12.25 per hour and the annual salary is £24,524.50 per annum. This exciting position is a permanent full time role for 38.5 hours a week working through night shifts. In return for your hard work and commitment you will receive the following generous benefits:
• Generous holiday entitlement
• Ongoing personal development plan and career progression
• Company Pension Scheme
• Friendly Working Environment
• Free Enhanced DBS Check and uniform
• Excellent career development opportunities
• Full time and part time opportunities
• Discounts and benefits suited to your lifestyle

Reference ID: 6884
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Site Support Assistant - Day Shift
£12.45 - £14.32 hourly rate plus great benefits (£12.45/hr base rate plus £1.87/hr after 2pm)
Fixed Shifts - Monday & Thursday 7:30am - 2pm
Part time - 16 hours per week
Castlewood CDC, Castlewood Business Park, South Normanton, NG17 1JF

We're looking for a site support assistant to join the depot at Castlewood.
In this role, you'll support a number of team managers and the senior operations team with every day administrative duties. No day will be the same as you help your colleagues with meeting and room bookings, minute taking and the organisation of the post. We'll also look for you to help out on reception, meeting and greeting visitors and making sure that every external visitor that enters our depot has a warm welcome.

What you'll do:
- manage and organise meetings, including room booking and diarising invites
- take minutes and prepare information for meetings
- meet and greet visitors to the depot, provide swipe card access and talk through directions and health and safety information
- support site leadership team with admin activity
- order uniforms for staff
- raise and receipt purchase orders, using Coupa
- create weekly management reports (sickness/absence and repair/maintenance) to submit to finance

This role would suit someone who have:
- previous experience handling diaries and organising meetings
- a confident and outgoing approach
- excellent communication skills and able to work with people at all levels
- great attention to detail
- the ability to prioritise your work load and able to use your own initiative
- experience using Microsoft Office including Word, Excel and PowerPoint

At Co-op you'll do work that matters, and you'll be rewarded for your hard work with a competitive salary (including additional shift allowances) and a benefits package which includes holidays starting from 31 days per year (including bank holidays), 30% off Co-op branded products in our food stores, a pension with up to 10% employer contributions, plus:
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Free employee assistance programme with extensive health, financial and wellbeing support
- Access to credit unions for loans and savings, plus rental deposit loans and season ticket loans
- Free eye tests every 2 years
- On-site facilities including a subsidised canteen and free parking

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test
We reserve the right to remove a vacancy before the scheduled closing date.

Customer Service Coordinator - Chesterfield

We are currently recruiting for a Customer Service Coordinator for one of our clients based in Chesterfield S43 3FG.

Skills:

• Great attention to detail and is accurate at speed
• Skilled in IT, Google docs etc & proficient in Office packages inc Excel & Word
• Full training provided
• Ability to work within a chilled/cold environment

Shift pattern:

• 4 on/off
• 19:00 - 07:00

Pay rate:

• £13.46p/h (per hour on nights)
• £12.35p/h (per hour on days)

Duration: Ongoing , temp to perm

Requirements:

• Admin experience
• Excellent written communication skills
• Confident telephone manners
• Excellent organizational skills and the ability to multitask
• Able to work under pressure
• Previous experience in a fact paces customer service environment

Tasks :

• Collect PODs & archive from Transport
• Sort PODs into 'Clean', 'Spalding' and 'Discrepancy'
• Scan 'Clean' PODs to the website. Ensure all are set to darkest density and ensuring PODs with multiple pages are scanned on the multipage setting
• Spalding PODs to go in the Spalding file
• Sort CS inbox from overnight
• Call depots to re-book pallets using PO if required
• Process Ocado KPI data & report to Andrew Weetman
• Check Hovis is running to time using Load Plan & Microlise
• Returns AM & PM check
• Check discrepancies PODs following the discrepancy POD process

Benefits:

• Weekly Pay
• Set up shift
• Online payslips
• Pension Scheme
• Personal Accident Insurance

This is an amazing opportunity if you are looking for a Customer Service Coordinator job in Chesterfield.

Sign your contract with Job&talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Shop Manager

13 Firs Parade, Matlock, DE4 3AS
30 hours per week including weekends
£11.79 per hour plus competitive reward and benefit scheme

Be there when it matters.

Winners of the Employer of the Year for the People in Retail Awards 2023 – Retail Bulletin.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

Our shop sells quality ladies wear, menswear, bric-a-brac, accessories and kid's clothing and toys. We also sell vinyl and books - pop in to find yourself a gem.

About you
Are you an experienced proactive shop manager? Do you have the retail skills to manage our charity store? If so, come and join the team at our Matlock shop and contribute to the work we do across Sue Ryder!

To be successful in this role you’ll have the commercial awareness to deliver sales and meet deadlines combined with ability to plan and prioritise. You will have proven team leadership skills and the ability to lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can-do attitude and a good understanding of financial and IT administration.

Other responsibilities include:

• As Shop Manager you will be using your skills and retail experience to drive business, push sales and achieve targets.
• Lead your team to deliver great customer service to our donors and customers.
• Work with the local community to generate sufficient donated stock to drive sales.
• Recruit, train & retain a volunteer team, who'll look to you for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives.
• Manage effective stock processes through the Epos operation.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date: 09/12
Interview date: 17/12

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.
Join the team and be there when it matters.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

The Recruitment Co are looking for a Field Service Engineer to diagnose faults, repair and test equipment for a leading plant hire company due to expanding their team.
What to Expect in this role:

• Receiving electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
• Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work.
• To diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
• Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
• Ensure that full authority is obtained before undertaking any extra work

What we need from you

• Ensure that safety standards are maintained
• To obtain the necessary parts from stores
• To effect repair and testing in a timely manner
• To accurately complete and sign off on all job cards (electronic or written), give a full description of the work carried out
• Maintain acceptable standards of discipline
• Advise supervisor when completion times cannot be met
• Where necessary, discuss vehicle concerns direct with customer

What we can offer

• A salary of up to £45,000
• A company van (Business use only)
• Fuel card
• Excellent commitment to training and development
• Paid door-to-door
• Working with a market leader with excellent room for progression

If this role does look like something you would be interested in, please feel free to apply or get in touch with the office!

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account