Total 2,657 Customer Service job vacancies in Canvey Island, Essex, SS8 0AA

• Track the status of Farm Bill contracts through reports and communications with staff.
• Prepare reports describing problems that are recurring or causing significant delays or costs, the corrective actions needed or taken, and the need for additional time or resources.
• Draft and finalize contract administration letters and documents related to status reviews, contract implementation, contract modifications, and potential cancellations or terminations.
• Assist with outreach events to promote NRCS programs.

Starting at $39,576 Per Year (GS 5-7)

The position serves as the Lead Advanced Medical Support Assistant in the VA New England VISN 1 VA Medical Center. S/He uses initiative in completing recurring assignments independently and without specific instructions, but refers deviations, problems and unfamiliar situations to the supervisor for assistance. Duties include but not limited to:

• Provides educational sessions to train new employees in clerical process in an efficient and effective manner to ensure that clerical processes, functions and goals are understood and met.
• Utilizes knowledge of VA policies, regulations, guidelines and process as they relate to the scheduling of patient appointments, consults, NEAR, Electronic Wait Lists, and pre-appointment clinical requirements(i.e. labs, EKGs, x-rays) to ensure readiness for the patient visit.
• Monitors clinic's Access to care.
• Monitors ICB usage ensuring insurance is collected at time of appointments and captured appropriately by the incumbent and other scheduling staff.
• Keeps abreast of rapidly changing regulations, directives, software patches, programs, and processes involved in the delivery of the healthcare benefits package.
• Assists with the clean-up of the EARR (Encounter Action Required Report) and delinquent recall report; supports clinics regarding utilization and clinic profile management i.e. set-up of clinic grids, cancel and restore clinics.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Prepares correspondence and memos as needed.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the executive suite.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.

Work Schedule: Full time/40 hours; Monday-Friday 7:30a-4:00p; Weekends.
Compressed/Flexible:Not Authorized.
Telework: Not Authorized.
Virtual: This is not a virtual position.
Functional Statement #: F01612.
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
Notifications:

• Veterans' preference does not apply for internal agency employees.
• Applicants must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is a LIUNA Bargaining Unit position.
• This position is covered by a special rate.
• Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
• This position is in the Excepted Service.

Starting at $57,745 Per Year (GS 7)

• Selection can be made at any grade level: GS-05, GS-06, or GS-07. Grade determination will be set based on qualifications.
• Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include:
• Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions.
• Maintain calendar of supervisor's activities such as conferences, meetings, or other functions.
• Initiate a variety of personnel actions, annual performance ratings, and new employee orientation.
• Work with supervisors to develop and update training budget.
• Maintain property inventory for management/branch.
• Serve as the company cardholder for the branch.

Starting at $40,200 Per Year (GS 5-7)

• Selection can be made at any grade level: GS-05, GS-06, or GS-07. Grade determination will be set based on qualifications.
• Duties and responsibilities will vary depending on the level of the position, however you will be trained to develop into a full performance GS-07. Various duties may include:
• Monitor mandatory training for branch personnel and provide direction and assistance on completing training actions.
• Maintain calendar of supervisor's activities such as conferences, meetings, or other functions.
• Initiate a variety of personnel actions, annual performance ratings, and new employee orientation.
• Work with supervisors to develop and update training budget.
• Maintain property inventory for management/branch.
• Serve as the company cardholder for the branch.

Starting at $40,200 Per Year (GS 5-7)

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Bradbury House Residential Home, New Street, Braintree, Essex, CM7 1ES
• 20 Bedded Residential Care Home
• Carehome.co.uk Review Score 9.8
• CQC Score Good

About the role

• Bank Care Assistant
• Bank; 0 hours, flexible working
• £11.90 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

We are looking for a compassionate care assistant to support residents in their everyday lives. If you are passionate about making a difference in people’s lives, Aria care will offer a supportive and nurturing environment to grow, both professionally and personally.

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

It would be great to hear from you!

• Position: Student Support Worker
• Location: Market Harborough, Leicestershire
• Job Type: Full-time, long-term temporary assignment - running until Easter 2025.
• Salary: £90 - £100 per day.
• Start Date: 6th January 2025.

Job Summary:We are seeking a dedicated and compassionate Student Support Worker to join an excellent specialist secondary provision in South Leicestershire. The successful candidate will provide support to students aged 11 to 19 with Social, Emotional, and Mental Health (SEMH) needs and challenging behaviour. The role involves working closely with students, teachers, and parents to create a supportive and inclusive learning environment.
Key Responsibilities:

• Support and Mentorship:
  Provide one-on-one and group support to students with SEMH needs and challenging behaviour, fostering a positive and trusting relationship.
• Behaviour Management:
  Implement and monitor behaviour management plans, using positive reinforcement and de-escalation techniques.
• Emotional Support:
  Offer emotional support and guidance to students, helping them develop coping strategies and resilience.
• Academic Assistance:
  Assist students with their academic work, ensuring they stay engaged and motivated in their studies.
• Collaboration:
  Work collaboratively with teachers, parents, and external agencies to develop and implement individualised support plans.
• Monitoring and Reporting:
  Keep detailed records of student progress and behaviour, and report any concerns to the appropriate staff members.
• Workshops and Activities:
  Organise and facilitate workshops and activities that promote social skills, emotional well-being, and positive behaviour.
• Safeguarding:
  Ensure the safety and well-being of all students, adhering to safeguarding policies and procedures.

Qualifications:

• Education:
  A relevant qualification in education, psychology, social work, or a related field.
• Experience:
  Previous experience working with young people with SEMH needs and challenging behaviour is highly desirable.
• Skills:
  Strong communication, empathy, and interpersonal skills. The ability to remain calm under pressure and handle challenging situations effectively.
• Knowledge:
  Understanding of SEMH issues, behaviour management strategies, and safeguarding practices.

Personal Attributes:

• Empathetic:
  Ability to understand and relate to the emotional and mental health needs of students.
• Patient:
  Patience and resilience in dealing with challenging behaviour.
• Proactive:
  Initiative to develop and implement effective support strategies.
• Team Player:
  Willingness to work collaboratively with colleagues and external partners.

What's in it for you?

• School holidays.
• Opportunities for professional development and temp to perm available.
• Comprehensive training programme.
• A dedicated Hays consultant to aid you in your career.
• Supportive team environment where you matter.
• A wide range of health, wellbeing, and insurance benefits.
• 100's of discount options valid in the UK and abroad.
• Cycle to Work Schemes.
• Critical illness cover.

How to ApplyIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you ready to step into a leadership role that truly makes a difference? We're looking for a passionate Service Manager to join a thriving organisation at an exciting time of growth. You'll oversee three mental health services in East Sussex (with Eastbourne as your main base, all services within 20 minutes of each other), supporting 16 clients and leading a team-including two Deputies-to deliver exceptional, person-centered care.

This isn't just a job; it's a chance to shape lives, drive innovation, and grow with a company that's committed to empowering independence and recovery through therapeutic optimism and specialist mental health provision.

What's in it for you?

• Competitive salary: Up to £42,000 per year
• Company pension and health & wellbeing programme
• On-site parking and a referral programme
• A full-time, permanent role (Monday to Friday)
• Exciting career progression opportunities as the company expands

What you'll do:

• Take charge of three supported accommodation services, ensuring the safe and effective delivery of care.
• Lead with confidence, promoting independence and empowering clients to thrive within their communities.
• Oversee budgets and ensure financial performance aligns with company goals.
• Drive quality and compliance through a robust Quality Assurance Framework.
• Build strong client relationships, improving satisfaction and engagement across services.
• Play a key role in shaping the strategic vision and identifying local needs.

What we're looking for:

• A strong, self-motivated leader who thrives on taking initiative.
• Proven experience in managing budgets, compliance, and service quality.
• A background in performance management and service growth.
• Exceptional prioritisation and delegation skills to handle a dynamic environment.
• Experience with supporting individuals with mental health, learning disabilities and / or dual diagnosis

Why join this team?
You'll be part of a company that believes in people-their potential, their recovery, and their right to live independently. With a culture built on therapeutic optimism, this is your opportunity to work in an environment that celebrates individuality, diversity, and inclusivity.

Join now and make your mark during an exciting period of growth, with plenty of opportunities for career progression as the organisation continues to expand its services.

If you're ready to bring your leadership skills, compassion, and drive to a role that changes lives, we'd love to hear from you!

Get in touch today to find out more and take the first step towards an incredible new chapter in your career.

This could be a great opportunity for someone who is a Service Lead, Service Manager, or Care Manager within mental health or learning disabilities.



INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Permanent – Full Time – 36 hours per week (covering days, nights and weekends)

Do you have senior experience within a care team? Do you consider yourself a positive, proactive, and professional individual? Do you want to go home feeling like you are making a real difference to older people’s lives? Then come and join our team as Deputy Care Manager!

Friends of the Elderly (FotE) is a not-for-profit charity dedicated to providing excellent care with a family feel, we have been supporting older people for over 100 years. The charity provides care home and day care services for older people, as well as grants for older people in financial difficulty.

Set in the picturesque Essex village of Copford, near Colchester, New Copford Place is a purpose-built residential care home, staffed by a committed and enthusiastic team.

Working alongside the Registered Manager, you will assist with the management of the home in the delivery of high standards of person centred care; initiating and managing quality, health, dementia and palliative care. In this incredibly varied position, you will…

Ensure the health and safety of all residents is effectively assessed, planned, implemented and evaluated using our electronic care planning system.
Work closely with the Registered Manager in managing the services annual budget efficiently and effectively.
Develop effective communication links with the Registered Manager, the support team under your line management and all external professionals.
Ensure all staff adhere to the correct reporting procedures for all accidents, incidents and safeguarding concerns.
Maintain a welcoming ambience that encourages a sense of communal living.
Act as a role model in support of staff to work within the standards, always promoting best practice.
Please refer to the job description upon submitting your application.

Who we are looking for:

With a minimum of NVQ Level 3 in Adult Social Care, you will have proven experience in a care home environment and will be comfortable leading a team. A strong understanding of CQC regulations and adult safeguarding is key for the role and you will be comfortable auditing day to day practice, identifying scope for improvement and then implementing a forwarding thinking approach to current practices. You will produce rotas for the team and organise staff training, always being a champion of staff development.

This isn’t just a job; it’s about making a difference to older people’s lives every day.

In return for your hard work and dedication, you can look forward to a wealth of benefits:

Learning, development, and progression.
Paid breaks.
Monthly prize draw, with 3 prizes to be won.
Wellbeing support through various initiatives including an employee assistance programme and Unmind.
Retail discount schemes to make your salary go further.
Access to loans at affordable rates, saving directly from salary and advance pay already earnt.
Health cash plans for you and your family.
Cycle to work scheme.
Long service awards, that increase with length of service.
Refer a friend to work for us and receive a £200 bonus.
Group Pension Plan, with a 6% contribution from us.
Free DBS checks
Safeguarding:

Keeping everyone safe is one of the charity’s core values, and is central to everything we do at Friends of the Elderly. All staff follow our Safeguarding Policy & Procedures and, if they see or suspect abuse, we expect staff to report it straight away.

Criminal record checks:

As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, and Inclusion:

Friends of the Elderly strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other’s differences. A charity where everyone is equal but definitely not the same.

Our ambition is to ensure equality and celebrate diversity, all working together to create an inclusive workplace, which attracts and retains the best people. People that care and can make a difference.

We currently do not provide sponsorship but we welcome applications from those who have a right work in the UK.

Don’t delay in sending your application as we may need to close the vacancy early if we manage to appoint before the advertising closing date. We interview applicants as they apply.

Are you an ambitious General Manager looking for a highly autonomous role, with the power to really shape and influence the business?

Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As a General Manager for clients organisation, you will be responsible for running one of their busy centres. You will create a safe, fun, and vibrant environment for your team and customers.

You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams (Food, Drink, Amusements and Bowling/Golf). You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success.

Within our clients fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.

To be successful you should have:

a minimum of eighteen months experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
a relentless approach to delivering the best operational standards in the industry
evidence of optimising sales and performance of a business unit
a passion for people, with evidence of coaching, developing, and progressing your team
an empathetic and compassionate approach
resilience, flexibility, and adaptability, to fit in with our fast-paced environment
be willing to work nights and weekends

Assistant Service Manager – Full-Time, Fixed-Term (Assisted Living)

Location: Churchfields, Witham, Essex

Contract: 12-Month Fixed Term (with the potential to become permanent)

Salary: £25,087 per annum + enhancements & excellent benefits

Hours: 37.5 hours per week, Monday to Friday (occasional weekends required)

Are you ready to lead, inspire, and make a real difference? At Churchfields in Witham, Essex, we’re searching for passionate and driven Assistant Service Managers to join our team for a 12-month fixed-term contract, with the possibility of becoming permanent.

Why Join Us? - Assistant Service Manager – Full-Time, Fixed-Term (Assisted Living) -Witham, Essex

Churchfields is home to approximately 24 individuals with varying levels of learning and physical disabilities. This vibrant service includes a mix of individual flats, shared flats, and bungalows, all supported by a dedicated team. As an Assistant Service Manager, you’ll work closely with our two Service Managers to lead, motivate, and empower support workers to provide exceptional care.

This is more than just a role—it’s a chance to enhance lives, develop your leadership skills, and be part of a dynamic team that values purpose and excellence.

What Will You Do? -Assistant Service Manager – Full-Time, Fixed-Term (Assisted Living) -Witham, Essex

You’ll be at the heart of our service, supporting Service Managers in daily operations, ensuring compliance with best practices, and driving service improvement. Through hands-on leadership, you’ll model best practices, guide support workers, and ensure the highest standards of care delivery.

Your responsibilities will include:

• Leading and motivating teams, creating a positive and inclusive culture.
• Acting as a role model for best practices during hands-on support.
• Supporting staff development, fostering skills and confidence in the team.
• Managing delegated tasks, balancing priorities, and maintaining professionalism under pressure.
• Ensuring compliance with policies, procedures, and service improvement goals.

What We’re Looking For

We need leaders with the ambition, compassion, and drive to make a difference. If you’re a natural motivator with excellent communication skills, the ability to work under pressure, and a passion for supporting people with learning disabilities, we want to hear from you.

You’ll thrive in this role if you:

• Enjoy developing team culture and bringing out the best in others.
• Have strong organizational skills and a commitment to high standards.
• Are eager to grow and contribute to a forward-thinking organisation.

What’s in It for You? -Assistant Service Manager – Full-Time, Fixed-Term (Assisted Living) -Witham, Essex

At Churchfields, it’s never “just a job.” In addition to a competitive salary, you’ll receive:

• Ongoing professional development and leadership training.
• The chance to make a meaningful difference in the lives of those we support.
• A supportive, team-oriented workplace that values diversity and inclusion.

Join Us

This is your opportunity to step into a role where your leadership can have a lasting impact. Whether you’re looking to develop your career or find work with true purpose, we’re committed to helping you succeed.

If you’re ready to inspire, lead, and grow in a role that truly matters, apply today. Together, we can make a real difference.

Healthcare Support Worker - Ward

Brentwood Hospital | Nursing | Permanent | Full time | Includes weekend work
Up to £25,000 per annum depending on experience
37.5 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're here to look after the nation's health. And a big part of this is about creating the best possible experience for our patients. That's why we're looking for someone new to support our colleagues and be there when it matters, helping to deliver the highest standards of care.

As a Healthcare Support Worker on the ward at our Brentwood Hospital, you'll show us you're able to meet deadlines and follow instructions. You have a good telephone manner, and great computer and database skills. And if you're qualified to NVQ Level 2 or 3, with relevant experience in an acute hospital or care setting, that's even better.

As a Healthcare Support Worker on the ward, you will:

• Put patient care first

• Carry out administrative duties

• Enjoy time to get to know the people who are our patients

• Meet the needs of every individual

• Use your organisational skills to make a positive impact

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From paid overtime to free gym membership, private healthcare and emotional wellbeing support. At Nuffield Health, we take care of what's important to you.

Nuffield Health Brentwood Hospital

Our modern, well-equipped hospital provides a range of services and treatments from outpatients and minor procedures through to inpatients and major surgical specialties. Hospital facilities include 42 beds, 4 Theatres, an Endoscopy Suite, 16 consulting rooms, MRI, CT, General Imaging, Pathology, Physiotherapy, and an onsite Pharmacy. We are established as one of the leading providers of healthcare in the area and have just completed a major refurbishment of the Endoscopy Unit. With excellent patient satisfaction rates, we are proud of our reputation for clinical excellence and outstanding care. Brentwood hospital specialises in orthopaedics, general surgery, men's and women's health, children's services, and cosmetic surgery.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Employer Description

South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town.

Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper.

We will achieve this through three key interrelated themes:

• People - skills, learning and employability
• Place - physical infrastructure and place
• Business - business development and growth

Job Description

ONLY INTERNAL CANDIDATES SHOULD APPLY

Temporary Post.

Hours: 35 hours per week.

Duration: Fixed Term up to December 2026.

Salary: Main Grade Teacher Scale £33,954 - £50,589 annually.

Location: Based at Burgh Business Centre - access to schools in Cambuslang/Rutherglen.

View the Specialist Support Teacher job profile.

The team member will work across a number of Primary/Secondary schools in the Cambuslang/Rutherglen area supporting identified pupils with significant additional support needs such as autism, dyslexia, dyscalculia, social and emotional behavioural needs, mental health challenges and emotional based school avoidance to help them to engage with their learning and remain within the mainstream context.

They will work on an individual basis, in groups and within classes supporting pupils with literacy, numeracy and HWB targets across the curriculum. This role is peripatetic so there is a requirement to be able to travel between establishments on a daily basis.

The successful candidate must have a breadth of teaching experience and knowledge of primary and/or secondary education. They will be enthusiastic, approachable, attachment-based practice informed and flexible and creative in their approach to engaging leaners.

This role is peripatetic so there is a requirement to be able to travel between establishments on a daily basis.

Other remits: The teacher will be part of the Extended Area Team comprising of Early Years Specialist Support teachers, Primary and Secondary Specialist Support Teachers and EAL teachers. This team is line managed by the Senior Manager Pupil Support. There will be a requirement to deliver support and training to staff (and, at times, parents) to build capacity across our learning communities in supporting children and young people with additional support needs.

For any further information please contact the Senior Manager of Pupil Support Craig Gardner on craig.gardner@southlanarkshire.gov.uk

Please Apply online - All correspondence will be via your email address.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

This post is considered Regulated Work with Children and/or adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children and/or adults.

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.

Proud member of the Disability Confident employer scheme

Job Description & Requirements

• Able to read and understand AutoCAD Construction Drawings
• Reviewing Tender Documents & Drawings and providing quotation
• Procurement of materials with suppliers/vendors
• Upkeep Material Inventory
• Implement contract administration procedure to ensure proper documentation of records concerning variation, submitting accurate cost and time implications to client
• Submit Progress Claims, VO settlements, and Final Account Settlements
• Upkeep FW time card and prepare FW payroll
• Fresh graduates are welcome to apply
• Able to work with minimum supervision
• Hardworking, Independent and detailed oriented
• Working location (West – Pioneer Area)

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Service Executive

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Executive, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• Bachelor’s degree in business adminstration/engineering or equivalent
• Minimum of 3 years of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role