Total 12 Customer Service job vacancies in Alexandria, Virginia

The primary purpose of these positions is to perform Project Work related to historic and non-historic Park Trails and Structures repair, maintenance, renew, and restore. Performing these trails laboring duties will require moderately heavy physical effort requiring the use of common hand tools and power equipment and will involve any or all of the following duties:

• Operate vehicles (up to 10,000 pounds) to transport personnel, materials, or equipment.
• Operate heavy power equipment such as chainsaws, leaf blowers, brush cutters, brush chippers and all types of hand and light power tools.
• Perform trail work including maintenance/repair/rehab of bridges, tread surfaces, rock walls, drainage control, etc.
• Cut trees, performs heavy vegetation management and cleans erosion control structures on wilderness and non-wilderness trails using axe, chainsaws, crosscut saws, power weeders, loppers, brush cutters, picks, mcleods, etc.
• Hike 8-10 miles daily into the backcountry while carrying loaded packs and gear to perform trail maintenance and rehabilitation work.

These are TERM positions (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

POSITION LOCATION: Shenandoah National Park preserves and protects more than 300 square miles of nationally significant natural and cultural resources, scenic beauty, and congressionally designated wilderness within Virginia's northern Blue Ridge Mountains; and provides a broad range of opportunities for public enjoyment, recreation, inspiration, and stewardship. Within just 90 miles of Washington D.C. the Park provides visitors the ability to explore mountain peaks, hidden hollows, cascading streams, accessible wilderness, and stunning natural beauty. Approximately 40% of the Park is designated wilderness with over 500 miles of hiking trails and the iconic Skyline Drive, SHEN was established as an eastern Park that provided a "western Park experience". Due to the Park's easy accessibility to D.C and other highly populated areas along the east coast, visitation exceeds 1.4 million visitors annually which results in significant resource protection and visitor management issues and incidents.

Starting at $23.65 Per Hour (WG 5)

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Lead AMSA is responsible for the coordination of AMSA assignments and workflow found in the Care in the Community (CITC) unit. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources. Incumbent intervenes to resolve difficult problems and diffuses potential dissatisfaction with VA services. Serves as technical advisor and liaison with contacts at all levels. Incumbent must be thoroughly versed in and be able to explain complex regulations and eligibility criteria concerning veteran entitlements and VA benefits, priorities for care, access to care and advanced clinic access. Incumbent plays a significant role in determining the perceptions veterans have concerning quality of VA services and of their individual treatment by VA health care providers. A high degree of tact, professionalism, and diplomacy must be used when dealing with veterans who may have multiple health problems and may be frustrated with the diagnostic process.

Work Schedule: Monday - Friday - 8 AM - 4:30 PM
Compressed/Flexible:Not Authorized
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Telework: Authorized
Virtual: This is not a virtual position.
Functional Statement #: 00000
Permanent Change of Station (PCS): Not Authorized

Starting at $57,267 Per Year (GS 7)

• Performs and coordinate all the clerical and day-to-day administrative support activities required to accomplish the work of the Fire Prevention and Training Branches.
• Receives all incoming telephone calls, referring the caller as appropriate to branches of the division.
• Acts as liaison between the Director and personnel associated with the Director's program areas within and outside the activity.
• Schedule meetings, agendas, and other matters necessary to implement policies, directives, and Division Chief's instructions.
• Make travel arrangements, schedule visits, make transportation and housing reservations.
• Prepares or sees that travel orders, vouchers, and necessary security clearances are prepared and forwarded as required.
• Organizes and maintains files and reference material; observes security regulations in handling and storage of security sensitive material.
• Performs work related to the practical and technical aspects of office administration including issues related to budget, personnel administration, time keeping, data processing, project tracking, and files management.
• Serves as procurement technician responsible for performing a variety of technical and clerical procurement support activities for the area assigned.
• Must be a qualified typist; prepares a variety of material using an electronic typewriter and computer terminal to produce a material, i.e., correspondence, technical reports, briefings, tables, forms, and viewgraphs.

Starting at $55,924 Per Year (GS 7)

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

Starting at $39,576 Per Year (GS 5-9)

In this position, you will serve as the Deputy Associate Director of Program Development and Chief Product Officer. Additionally, this position:

• Leads the Agency's entire product lifecycle, from ideation and development to launch and post-launch optimization.
• Develops and articulates a clear and compelling product vision and strategy that aligns with the Agency's overall goals and market opportunities.
• Conducts market research and competitive analysis to identify opportunities for product innovation and improvement.
• Responsible for strategic marketing, product pricing, product promotion, customer experience, and business development.
• Leads a team of experts consisting of marketing, business development, communications, and customer experience specialists.
• Supports the Associate Director's efforts to identify, attract, recruit, and develop a multi-disciplinary Office of Program Development team that focuses on and delivers millions in annual revenue needed to fund NTIS's operations and services.
• Serve as the Associate Director when the position is unavailable, or when the position becomes vacant.

Starting at $163,964 Per Year (GS 15)

The Management Support Assistant will be responsible for procurement, financial reconciliations and oversight, logistics, property management, travel arrangements, record-keeping, and other operational duties as required.

In this position, you will:

• Identify and verify financial codes based on transaction type, source, purpose, and program, and input transactions into the fund tracking system.
• Order a range of goods and services, including office and lab supplies, equipment, honoraria, custom items, and conference services.
• Prepare travel authorizations and vouchers in the system and obtain necessary approvals.
• Serve as the organization's timekeeper, overseeing and coordinating timesheet management.

Starting at $55,924 Per Year (GS 07)

The Management Support Assistant will be responsible for procurement, financial reconciliations and oversight, logistics, property management, travel arrangements, record-keeping, and other operational duties as required.

In this position, you will:

• Identify and verify financial codes based on transaction type, source, purpose, and program, and input transactions into the fund tracking system.
• Order a range of goods and services, including office and lab supplies, equipment, honoraria, custom items, and conference services.
• Prepare travel authorizations and vouchers in the system and obtain necessary approvals.
• Serve as the organization's timekeeper, overseeing and coordinating timesheet management.

Starting at $55,924 Per Year (GS 07)

The primary purpose of this position is to assist in the maintenance, repair, alteration, and construction of masonry structures and surfaces made of stone within Shenandoah National Park Trails and Backcountry Facilities Branch. This TERM project work will repair and maintain rock structures as well as rehabilitate masonry wall structures, repair and restore tread surfaces and critical trails structures, and restore trail drainage structures to improve safety and prevent tread washouts. Duties include:

• Performs and leads masonry project tasks to include bridge abutment repair, step, retaining wall, rip rap, and water bar construction.
• Cuts trees, performs heavy vegetation management, and cleans erosion control structures on wilderness and non-wilderness trails with axe, chainsaw, crosscut saw, power weeder, lopper, brush cutter, pick, McLeod, etc.
• Operates and maintains power equipment such as mortar mixers, chainsaws, brush cutters/chippers and all types of hand and light power tools.
• Operates vehicles such as pickups, panel trucks, flatbbed trucks, UTVs, etc. to transport personnel, material, and equipment.
• Hikes up to 10 miles on backcountry trails carrying up to 50 pounds to perform trail masonry, trail maintenance and trail rehabilitation work.

This is a TERM position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of three years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

POSITION LOCATION: Shenandoah National Park preserves and protects more than 300 square miles of nationally significant natural and cultural resources, scenic beauty, and congressionally designated wilderness within Virginia's northern Blue Ridge Mountains; and provides a broad range of opportunities for public enjoyment, recreation, inspiration, and stewardship. Within just 90 miles of Washington D.C. the Park provides visitors the ability to explore mountain peaks, hidden hollows, cascading streams, accessible wilderness, and stunning natural beauty. Approximately 40% of the Park is designated wilderness with over 500 miles of hiking trails and the iconic Skyline Drive, SHEN was established as an eastern Park that provided a "western Park experience". Due to the Park's easy accessibility to D.C and other highly populated areas along the east coast, visitation exceeds 1.4 million visitors annually which results in significant resource protection and visitor management issues and incidents.

Starting at $28.02 Per Hour (WG 7)

The United States Space Force (USSF) at the Pentagon is searching for an Executive Support Specialist, CSRO (NH-0301-03, GS-12/13 Equivalent).

Description:
Are you ready to take your career to new heights? Join the Space Force at the Pentagon as an Executive Support Specialist, where you'll be at the forefront of strategic operations for the 3-Star Deputy Chief of Space Operations. The position is face-paced and high visibility role, you'll play a crucial part in ensuring that our senior leadership is always in the right place at the right time. Your daily tasks will include synchronizing calendars with top officials like the Secretary of the Air Force and the Chief of Space Operations, developing travel itineraries for CONUS and OCONUS and leading weekly calendar reviews. If you thrive in a dynamic environment and love coordinating high-level activities, this is the perfect opportunity for you! You'll be responsible for managing travel logistics, coordinating executive participation in major conferences, and handling incoming calls-all while supporting a mission that's out of this world. If you're organized, proactive, and ready to make an impact, we want to hear for you

Ideal Candidate:
The ideal candidate for the Executive Assistance position should have a strong background in executive office management and automation, particularly within the DoD. Experience in managing multiple executives' calendars and have in-depth knowledge of the Microsoft Office Suite. Additionally, proficiency in critical programs such as the Government Credit Card, Government Purchase Credit Card, and the Defense Travel System is essential. Strong professional communication skills are a must, as the candidate will need to confidently interact with senior service leadership.

Key Skills and Abilities:
1. Knowledge of the organizational and functional responsibilities and operations of the employing organization.
2. Knowledge of various office automation software programs, tools, and techniques to support office operations
and produce a variety of documents such as letters, reports, and spreadsheets.
3. Knowledge of protocol principles and associated regulations, policies, directives, procedural guides,
precedents and instructions, and military and civilian rank structure in order to coordinate and assure adherence
to proper ceremony and etiquette.
4. Skill in managing multiple complex projects simultaneously.
5. Skill in interpreting functional policies, procedures, and techniques to develop viable programmatic options for
satisfying the organization's changing priorities.
6. Skill in interpersonal relationships to work with senior officials.
7. Ability to communicate orally and in writing.
8. Ability to plan and organize work.
9. Ability to access or locate information through the use of a person, computer or terminal.
10. Ability to work cooperatively as a member of a team.

Starting at $99,200 Per Year (NH 3)

In this position, you will serve as the Deputy Associate Director for the Office of Program Management. Additionally, this position:

• Lead a team of experts consisting of project managers, product managers, analysts, and support staff.
• Responsible for the management and execution of multiple projects and programs.
• Supports the Associate Director's efforts to identify, attract, recruit, and develop a multi-disciplinary Office of Program Management team that focuses on project execution and customer satisfaction.
• Coaches, mentors, trains, and develops a highly technical staff to consistently deliver superior project management service.
• Serves as a Project Manager, with overall responsibility for managing technical, specialized projects, i.e., IT and data for short- and long-range planning, scoping, development, and direction of important inter-agency and inter-governmental large multi-year projects.
• Obtain and maintain Level 3 Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) program certification with IT Core-Plus Specialization.
• Plans, directs, and coordinates activities of projects to ensure that established milestones are accomplished on time, within prescribed funding parameters, and in accordance with client business objectives.
• Plans, directs, and provides management strategy regarding the planning and implementation of assigned projects.
• Analyzes and evaluates the effectiveness of complex projects in meeting goals and objectives and develops modifications, revisions, and implementing procedures to improve the effectiveness and efficiency of a project.
• Serve as the Acting Associate Director when the AD is unavailable, or when the position becomes vacant.

Starting at $163,964 Per Year (GS 15)

This job is being advertised in multiple ways. What jobs can you apply for? Hiring paths help you understand what jobs you are eligible to apply for and why. You may fall under multiple hiring paths. Learn all about hiring paths here: USAJOBS Help Center - Unique Hiring Paths

Click on the link below for essential guidance on navigating the federal job application process and to learn how to avoid common mistakes and increase your chances of success.

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This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Financial Officer (OCFO). This position serves as a Support Services Specialist - Open to all U.S. Citizens. The incumbent manages major Agency infrastructure programs for Accountable Property Assets, Safety, Printing and Copier Fleet, Supplies, Mail Operations, Warehouse/Distribution, and the Distribution Center's Continuity of Operations (COOP).

As a Support Services Specialist - Open to all U.S. Citizens, you will:

• Directs the Asset Management Program of accountable property and ensures compliance with applicable NCUA property policies.
• Serves as the NCUA Safety Officer responsible for assisting the DPFM/Designated Agency Safety and Health Official (DASHO) with program development and implementation, hazard recognition, evaluation, control, and remediation; collection and analysis of all reported workplace accidents or incidents; air quality; ergonomics; fire and life safety; and recommending education and training resources for managers, supervisors, and employees.
• Conducts or participates in inspections of NCUA Central and Regional workplaces.
• Manages the NCUA Mail Operations and Distribution Center supply needs.
• Serves as the Contracting Officer's Representative (COR) for multiple OCFO/DPFM contracts, including government digital and hard copy printing, mail operations and screening, strategically sourced supplies, U.S. postage and express mail services, courier services, portable printers, equipment, and agency program awards.
• Drafts current guidance and standards regarding NCUA's Safety and Health Program (SHP), postal operations, etc.

Starting at $130,623 Per Year (CU 13)

This job is being advertised in multiple ways. What jobs can you apply for? Hiring paths help you understand what jobs you are eligible to apply for and why. You may fall under multiple hiring paths. Learn all about hiring paths here: USAJOBS Help Center - Unique Hiring Paths

Click on the link below for essential guidance on navigating the federal job application process and to learn how to avoid common mistakes and increase your chances of success.

https://rise.articulate.com/share/UHaVgET2Ik0p2HGn2DrfOp6RU6pj59Li


This position is at the National Credit Union Administration (NCUA) in the Office of the Chief Financial Officer (OCFO). This position serves as a Support Services Specialist - Open to Federal Status & Special Hiring Authority Applicants. The incumbent manages major Agency infrastructure programs for Accountable Property Assets, Safety, Printing and Copier Fleet, Supplies, Mail Operations, Warehouse/Distribution, and the Distribution Center's Continuity of Operations (COOP).

As a Support Services Specialist - Open to Federal Status & Special Hiring Authority Applicants, you will:

• Directs the Asset Management Program of accountable property and ensures compliance with applicable NCUA property policies.
• Serves as the NCUA Safety Officer responsible for assisting the DPFM/Designated Agency Safety and Health Official (DASHO) with program development and implementation, hazard recognition, evaluation, control, and remediation; collection and analysis of all reported workplace accidents or incidents; air quality; ergonomics; fire and life safety; and recommending education and training resources for managers, supervisors, and employees.
• Conducts or participates in inspections of NCUA Central and Regional workplaces.
• Manages the NCUA Mail Operations and Distribution Center supply needs.
• Serves as the Contracting Officer's Representative (COR) for multiple OCFO/DPFM contracts, including government digital and hard copy printing, mail operations and screening, strategically sourced supplies, U.S. postage and express mail services, courier services, portable printers, equipment, and agency program awards.
• Drafts current guidance and standards regarding NCUA's Safety and Health Program (SHP), postal operations, etc.

Starting at $130,623 Per Year (CU 13)