Total 391 Manager level Customer Service job vacancies in QLD - Brisbane & Gold Coast - Logan

Benefits


Competitive Base Super
Leading Employee Benefit Scheme
Growth, Career Opportunities & Amazing Culture
About the Company:
Our client RUD, is a global manufacturing leader in their field, who supplies chain solutions and lifting technologies to clients within mining, defence, engineering, infrastructure and many more industries. Globally, for over 140 years, they have valued quality and continuous innovation, making them a partner of choice.  The business in Australia turns 40 this year and has never recorded a loss speaking to the success of the organisation. 
About the Role:
The Business Support Manager is responsible for overseeing and managing the day-to-day operations of the business support functions, ensuring efficiency, compliance, and overall success. This role encompasses various responsibilities overseeing the teams and functional leads including Human Resources, Health, Safety, and Environment, IT and Systems, ISO Audits / Document Control, and Office Management. Note: ... Click here to view more detail / apply for Business Support Manager

Are you looking for your next role in insurance construction?
We are working exclusively with a Brisbane based client on a very good opportunity.
The role:
You will be looking after all of their projects, anywhere between in the one time, ranging in values between $500 and $100k.  You will be responsible for taking an already established team to the next levels of their career, and dive the company on to achieve their goals.  This is a hands-off role and you will be provided with all you need to succeed in your position.  This role is mostly site based and will involve hybrid WFH to complete admin tasks, most of their projects are in South Brisbane but will sometimes reach Gold Coast, so preferably you will be located around here.
About you:
- Background in construction and similar projects of similar size
- Hunger to develop a team and reach company ... Click here to view more detail / apply for Construction Project Manager ? Commercial Property Care

Do you want to make a difference in the world and contribute to a sustainable future?  


We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.  


It?s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero ? enabling our customers to move towards zero emissions in mining and cement.  


We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.  

Job Scope:
As the Regional Service Line Manager (SLM), you will be responsible for shaping and executing the regional Service Line strategy for sizers and related technologies, while providing a deep technical approach to the sales process. You will work ... Click here to view more detail / apply for Regional Service Line Manager Sizer

Are you ready to accelerate your career and drive an exceptional team to new heights? Toowong Mazda, a proud part of the Autosports Group (ASG), is seeking a dynamic, customer-focused Service Manager to lead our high-performing service department. This is your chance to take the wheel and steer a skilled team to success while delivering unmatched service to our valued customers.
About Us:
Toowong Mazda is part of Autosports Group, a leading retail automotive group representing the worlds most prestigious and luxury brands. With over 2,000 employees across 55 dealerships in Australia and New Zealand, we are passionate about delivering top-quality vehicles and creating incredible customer experiences. Our Service Department is the heartbeat of our operationskeeping our customers vehicles running smoothly and efficiently. Now, were looking for a Service Manager with the vision, energy, and drive to lead this crucial team into the fast lane.
About the ... Click here to view more detail / apply for Service Manager

Primary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia’s leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia’s leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price. Providing great service and high-quality material are what we have built our company on. To ensure this continues, we source all of our metal from ISO accredited mills and hold popular sizes in stock for prompt delivery all over Australia and New Zealand.

Primary Metals and Alloys based in Qld, is seeking a highly experienced Customer Service Manager to join their friendly team of professionals in a full time and permanent basis.

Duties:
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Liaise with contractors and third parties to coordinate customer service outcomes
Maintain business records
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

Skills required:
Customer service focused
Good communication over the phone, in person and via email
Proficient in Microsoft Office (Outlook, Word & Excel)
Effective time management
Ability to work both autonomously and in a team

If you are interested and think this role is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

19th November,
Alpha HPA is an ASX-listed speciality metals and materials company. You will be working as part of a low environmental impact sustainable business, committed to supporting decarbonisation technologies with their innovative refining process.  As the Technical Sales and Customer Support Manager , you will provide technical support to the Sales & Marketing Manager as well as being the technical liaison between Alphas Customers and Alphas Production and Product Development Team. You will be tasked with utilising your technical expertise in guiding product preparation and internal order management. In addition, you will  provide technical guidance and assistance to external customers whilst driving sales growth and fostering long-term relationships.    This is a brand-new position for this fast-growing business and will require you to work closely with key members of the leadership, marketing,  technical and sales teams as well as building strong relationships with their customers, suppliers, packaging &
... Click here to view more detail / apply for Technical Sales & Customer Support Manager

Lotus Commercial is an industrial service business with 30 years of experience servicing the hospitality industry and corporate businesses. Services include kitchen filter exchange, canopy and exhaust cleaning, and air conditioning filter maintenance.
Lotus Commercial is currently seeking a Brisbane-based Manager to join our close-knit team based in Brendale in Brisbane?s northside, which provides services across Queensland and Northern NSW. This is an exciting opportunity for a driven, self-motivated individual. The successful candidate would possess a strong sense of ownership, be customer-centric, and be great at time management.
Reporting to the Regional Manager, you?ll manage a team of field technicians and some office-based schedulers.
A proven history of managing multiple teams effectively, maintaining standards, efficiencies and above all a strong focus on safety.
Key attributes/skills/experiences:

Experience in leading and motivating teams in person and remotely.


Safety First attitude and exceptional knowledge
... Click here to view more detail / apply for SEQ Service Manager

The Client

Sandhu Freights Pty Ltd is a transport company based in Shailer Park in QLD. They are looking to hire an experienced Transport Company Manager to join their team in Shailer Park.





The Role

This is for a full time role with an annual salary between $74,000 to $82,000 plus superannuation and will be based in their office in Shailer Park.





Responsibilities

Liaising with clients with regards to the costs associated with our services and handling of any client complaints received

Organising maintenance services or repairs of vehicles

Dealing with customer complaints in an ethical manner

Arranging collection and delivery of vehicles and goods

General administration duties including data entry, generating reports, filing/archiving and responding to calls and queries.

Ensuring compliance with occupational health and safety regulations

Oversight of driver fatigue management issues

Account management

Liaising with finance regarding supplier invoice queries

Maintaining and distributing service and repair logs

Maintaining business records and preparing operational statements and reports

Other duties assigned by the Director and reporting to the Director

Ensure all vehicles are maintained and comply with Roadworthiness, OH&S and environment standards

Maintain maximum availability of the fleet, through scheduled servicing and planned preventative maintenance

Ensure all vehicles are maintained to the required maintenance and appearance standards

Assist and contribute in tender and bid submissions for new service contracts

Manage Fleet Maintenance vehicle defect reporting, assess and action all reports and arrange with contractors for vehicles to be repaired

Organise and supervise company and contract drivers so that all freight requirements are completed by the agreed deadlines

Check all employee and contractor run sheets for possible inaccuracies or time delays and manage any discrepancies







Requirements

At least a Diploma or equivalent in the freight and transport industry

At least 3 years of relevant experience in a commercial capacity

At least 3 years of relevant experience in client management skills, especially regarding negotiations and complaint handling

Fundamental knowledge of legislation impacting heavy vehicle fleet operations including WHS, environmental, basic fatigue management and road/transport compliance

Ability to supervise and provide direction and guidance to other employees including the ability to assist in the provision of on-the-job training and induction.

High organisational skills with strong attention to detail and accuracy

Capacity to solve issues/problem and find suitable resolutions

Excellent work ethic and ability to strive for goals

The ability to work independently and as part of a team

Able to pass a drug and alcohol test

Verifiable work references

We have a rare opportunity for a dedicated Service Manager to join a leading supplier company on the Gold Coast!
Leading the service team you will oversee the daily operations , ensuring high standards of service quality and maximizing growth opportunities
Your New Role:
Working across a wider team of professionals and reporting to the Managing Director, who is known for their positive, transparent and supportive management style. Your responsibilities will include:

Leading and managing the service team to achieve optimal productivity and performance.
Taking ownership of the Service department's daily activities and overall performance.
Ensure all work is completed and quality-checked to the highest standards.
Drive the team to maintain a strong customer service focus with a "fix it right the first time" attitude.
Collaborate closely with other departments to ensure seamless operations.
Maintain compliance with Workplace Health and Safety (WHS) standards.


Benefits to You:

Attractive base salary (negotiable based on experience)
Join a well-established company with an excellent reputation for customer service.
Enjoy internal career development and progression opportunities.
Flexible work arrangements to promote work-life balance.


About You:

Proven experience in the materials handling field or a related industry.
Exceptional people management and leadership skills.
Mechanical background highly desired
Strong communication skills and a commitment to team collaboration.
Ability to work proactively with minimal guidance and handle uncertainty.
Outstanding problem-solving abilities and capacity to meet deadlines under pressure.
Proficient in using computers for various tasks, including ERP systems.

Please apply today or contact Sheree Willis for a confidential discussion sheree.willis@randstad.com.au


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Batemans Bay, Australia





Reference:




Care Manager at The Manor, Batemans Bay Are you a dedicated and experienced Registered Nurse looking to make a difference in aged care? Join us at The Manor as our Care Manager, where you will oversee the effective delivery of care programs while ensuring compliance with internal and external standards. Salary: $ Super (starting, could be more depending on experience) Full Time Role Key Responsibilities

Ensure residents' care needs are met and maintain exceptional service delivery.
Collaborate with the Home Care Coordinator to grow our Home Care business.
Lead and support clinical and care staff, fostering a positive team environment.
Manage budgets and key performance indicators.
Develop and implement innovative care programs.
Essential Requirements

Registration as a AHPRA Registered Nurse in Australia (RN).
Significant nursing



... Click here to view more detail / apply for Care Manager

Be a part of the Energy Evolution.
Innovative technologies, sustainable solutions. Halliburton is leading the energy evolution by leveraging our work class technical expertise, resources and versatile capabilities as the world transitions to a sustainable energy future.
• Rotational role into Roma, QLD
• Supportive working environment

About the role
You will mainly be responsible for promoting the best practice delivery of services for the Production Enhancement division. This will involve coordinating the Job Safety Analysis (JSA) and safety meetings, and the rigging up and down of Production Enhancement service line equipment.

Key Responsibilities
• supervises assigned wellsite staff engaged in the delivery of the PSL's services and products
• Leads employee behavior and role-based competency by mentoring and developing to achieve excellence in PSL Service Quality and HSE performance
• Champions Halliburton and customer Health, Safety and Environment (HSE)
• Assists in implementation of new technology
• Evaluates service quality within assigned work area with the goal of improving performance
• Responsible for the overall execution of the job
• Provides technical expertise and solutions to the customer
• Performs follow-up activities regarding job performance
• Coordinators the Rig up/Rig down of Frac equipment
• Current HC driving license minimum (Essential)
• Minimum 5+ years experience in relevant Production Enhancement operations.
• Adherence to standard procedures and HSE requirements
• Flexible and able to work in dynamic environment
• Can work well within a team

Safety Matters
We start every meeting at Halliburton with a relevant safety moment. This prioritizes safety and sparks thinking and discussion about following safe practices in the workplace, job site, and beyond. These engaging discussions often lead to new safety moment ideas, which help protect our employees, customers, and their work environments.
Great Minds don’t always think Alike

We understand that diversity and inclusion matters. The Halliburton community spans more than 70 countries. We have more than 40,000 employees comprising 130 different nationalities, a four- or five-decade range of experience levels, thousands of different combinations of educational backgrounds, all races, male and female. Our Company represents diversity on a global scale, and maintaining a diverse workforce is an integral part of our long-term business plan.
We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

Compensation + Benefits
• Annual base salary + Field rates
• Private health insurance discounts + Salary continuance insurance
• EAP services for employees + families
• Employee discounted stock purchase plans

Please note, in order to be successfully considered for this role you must complete all pre-screening questions and undergo pre employment medicals.

Note: Halliburton does not ask individuals to pay money to apply or be considered for employment or to provide sensitive personal data without first submitting a job application through our secure, online portal. If you are asked to do either, do not respond

Annual Base Salary: $90,000 to $110,000 + Field Rates

The Opportunity:
Join our team at Logan as our next leader! This is a full-time position where youll be a manager of service delivery and coordination. You'll be providing guidance to Support Workers working throughout the Logan, Ipswich and Metro's Complex Community Access and Supported Independant Living services. Emphasising a recovery-oriented and strengths-based approach, you'll foster collaboration with stakeholders and community resources. In this leadership position you will make a difference in our clients' lives by ensuring excellence in service delivery and effective staff management.
Benefits for you:
Here at Open Minds, we believe in creating a supportive and positive workplace culture that is dedicated to the professional development of our team.
We also offer so much more that includes the following:

Strong and passionate leaders, who foster great teams and drive engagement.
Opportunities to further your professional development across the entire organisation.
... Click here to view more detail / apply for Service Manager

Established in 1954, McElligotts is one of Australia’s largest privately owned Protective Coatings companies. With depots in Mackay, Gladstone, Geelong, Melbourne, Sydney and Launceston. McElligotts have the ability to meet their client’s wants and needs with a wide range of services across Australia. We are a fully accredited ISO Company, have PCCP level 5 and are acknowledged as leaders in the protective coatings industry with a strong focus on Safety, Quality and Production.

McElligotts is in need of a highly qualified CUSTOMER SERVICE MANAGER to join and closely work with their professional team in Tasmania on a full time and permanent basis

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Co-ordination of personnel activities including but not limited to safety, training and supervision
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September , NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

Epworth HealthCare is Victoria?s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia?s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
Opportunities are available for a permanent full-time and a part-time fixed-term position until 12th December .  Based in Epworth Geelong, you will be responsible for supporting the Nurse Unit Manager and assisting in the overall clinical management and team leadership, working in spacious and modern facilities with 8 Acute Coronary Care Beds, 15 Cardiac Step Down & Neurosciences beds with state-of-the-art equipment. This unit has a strong focus on research, including a post graduate Cardiac program.
You will make an ... Click here to view more detail / apply for Associate Nurse Unit Manager ? Coronary Care Unit