Total 14 Junior Executive level Customer Service job vacancies in Grand Rapids, MI 49525

IMPORTANT NOTICE: This is an open continuous announcement until September 30, 2025. Qualified applicants will be considered and referred as vacancies become available. This announcement may close without advanced notice.

VA Careers - Medical Support Assistant: www.youtube.com/watch?v=EE9c4XkaELo

The Medical Support Assistant (MSA) provides administrative support across inter-professional clinics and determines the needs of the Veteran/caregiver. The MSA is responsible for scheduling and rescheduling appointments, referring patients to other medical specialty clinics, providing information to patients necessary to resolve complaints, interactions with both internal and external customers, reviewing and documenting clinical and administrative electronic health records (EHR); obtaining medical information from patients, coordination information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSA refers all questions regarding medical attention to the appropriate health care member.

Scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill request; reviewing electronic health record, obtaining medical records, faxing, participating in huddles with other MSAs and/or VISN CCC staff to determine the daily needs of the facility, monitoring outpatient appointments in area of responsibility; and verifying and updating demographics when contacted by patients.

Advises clinical staff on current administrative processes.

Responsible for answering telephone calls, secure messaging, and chat messages, greeting patients, relaying messages to appropriate staff inside or outside of the facility.

Performs duties as assigned to ensure efficient and effective operations.

Work Schedule: Full time; Work schedule will be determine upon selection.
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Remote: This is not a remote position
Telework: Not available
Virtual: This is not a virtual position
Financial Disclosure Report: Not required

• Serve as an Administrative Support Assistant in any Field, District, or State/Center organization within the Bureau of Land Management (BLM).
• Perform a wide variety of administrative support functions and specialized duties each requiring a comprehensive working knowledge of special and/or complex subject matter, procedures, or practices.
• Serve as a principle point of contact on specific technical aspects or programs related to office administration, resolving non-recurring problems and issues.
• Provide advice and recommendations to management on improving administrative operations.

Seeking a highly skilled, experienced APP to join our growing cardiothoracic critical care team. This is a 24/7 service therefore this position requires days, nights, weekends and holidays in a rotation with the team.

In this position you will be responsible for examining, diagnosing and treating patients with complex cardiac, respiratory, and thoracic diseases under the direction of the attending physician. Our APPs play an integral role in the multidisciplinary care team by coordinating discussion, communication, and implementation of care plans with various consulting physician services, nursing, respiratory therapy, pharmacy, nutritional support, and other ancillary teams. In addition to these skills, you will be expected to have obtained competency in common ICU procedures, including but not limited to endotracheal intubation, arterial blood gas collection, arterial catheter line placement, central venous catheter line placement, temporary dialysis catheter line placement, transvenous pacemaker line placement, and pulmonary artery catheter line placement. 

Our cardiothoracic critical care providers are also the rapid response team for the hospital’s cardiac catheterization lab.

Our APPs are expected to manage endotracheal tubes, tracheostomy tubes, ventilators, pacemakers, sedation (MAC and Deep), interpret ABGs and VBGs as well as complex acid/base derangements, manage fluid balance goals with diuretics, hemodialysis, and CRRT, vasopressors and inotropes, XRAYS, and laboratory investigations.

Knowledge of the following advanced mechanical support devices is also expected: IABP, IMPELLA (2.5, CP, 5.0, 5.5, RP), CENTRIMAG, and ECMO (VV, VA).
Knowledge of the following disease states and patient types is also expected:
SHOCK - ALL TYPES
SEPSIS
RESPIRATORY FAILURE
HEART FAILURE
RENAL FAILURE
ACUTE & CHRONIC HTN
BRADYCARDIA
TACHYCARDIA (SVT, AFIB, AFLUTTER)
VT/VF
ENCEPHALOPATHY
DELIRIUM
INSOMNIA
CARE OF POSTOP CARDIAC SURGERY PATIENT (CABG, VALVE, THORACIC)
CARE OF POSTOP LVAD PATIENT
CARE OF POSTOP HEART TRANSPLANT PATIENT
CARE OF POSTOP LUNG TRANSPLANT PATIENT
CARE OF POST CARDIAC ARREST PATIENT

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Largest Primary Care office in the medical group. This clinic covers family medicine, internal medicine, and pediatric medicine. MAs hired into this space are expected to be both clinical and clerical in their job duties. There are other allied health team members on site as well. Including pharmacy, physical therapy, behavioral health, care management, lab, and x-ray. MA schedules are built into blocks to match the provider/business need. Most schedules will include at least one early morning shift and one late night shift.

Office Culture

We are a large office that relies on a culture of trust and initiative. We do not micromanage, and our best fit candidates are those who can communicate needs effectively and are not afraid to ask questions in the moment. Our trust is built with each other’s willingness to help when needed, be initiative-taking to see a need and fill it. We are a teaching site and often have students from all areas of the medical field in our office. Our most successful employees encompass great skills in time management, communication, and the drive/desire to work to top of scope and provide the best patient care possible.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
• Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
• Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
• Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
• Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
• Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
• Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
• Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs.
  : Occasionally
• Forceful Pinch > 2 lbs.: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

You never know what you’re going to get! In urgent care, we see all kinds of patients for any reason. Fast paced environment and a variety of patients.

Office Culture

Continuously changing, remarkably diverse group. Can be a challenging space to work in.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
• Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
• Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
• Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
• Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
• Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
• Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
• Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs.
  : Occasionally
• Forceful Pinch > 2 lbs.: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

You never know what you’re going to get! In urgent care, we see all kinds of patients for any reason. Fast paced environment and a variety of patients.

Office Culture

Continuously changing, remarkably diverse group. Can be a challenging space to work in.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
• Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
• Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
• Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
• Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
• Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
• Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
• Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs.
  : Occasionally
• Forceful Pinch > 2 lbs.: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

You never know what you’re going to get! In urgent care, we see all kinds of patients for any reason. Fast paced environment and a variety of patients.

Office Culture

Continuously changing, remarkably diverse group. Can be a challenging space to work in.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
• Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
• Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
• Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
• Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
• Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
• Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
• Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs.
  : Occasionally
• Forceful Pinch > 2 lbs.: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

$3,000 Sign On Bonus Available

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

You never know what you’re going to get! In urgent care, we see all kinds of patients for any reason. Fast paced environment and a variety of patients.

Office Culture

Continuously changing, remarkably diverse group. Can be a challenging space to work in.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required

• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
• Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
• Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
• Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
• Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
• Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
• Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
• Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
• Sitting: Seldom
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Occasionally
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Occasionally
• Trunk Rotation - Sitting: Occasionally
• Squat: Seldom
• Stair Climbing: Seldom
• Crawling / Kneeling: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Occasionally
• Handling: Occasionally
• Forceful Grip > 5 lbs.
  : Occasionally
• Forceful Pinch > 2 lbs.: Occasionally
• Finger/Hand Dexterity: Frequently
• Visual Acuity ¹
  [None = No; Seldom = Yes]: Seldom

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Agency:

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.               

Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers.  Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.

Schedule: Mon - Fri; 8 am to 5 pm

Territory: Grand Blanc Township, Holly, Brandon Township, Oakland Charter Township, Clarkston, Lake Orion, West Bloomfield Township, Pontiac, Bloomfield, Bingham Farms, Franklin, Southfield areas

HOW YOU'LL MAKE A DIFFERENCE:
As a Home Health Aide (HHA) the work you do every day makes a difference in the lives of our patients. Our clinicians give our patients the greatest gift – the ability to spend enhanced quality time with their loved ones in their preferred environment.

As a Home Health Aide (HHA) you are an essential member of the home care team who works under the supervision of a nurse. You provide compassionate support with activities of daily living and basic personal care needs while ensuring a safe, comfortable living environment.  Interacting with patients' families while caring for your patients and experiencing the rewarding privilege to be part of every step of their recovery journey.  

WHAT WE OFFER:
We make it easy to do your job and have competitive financial incentives. On a pay per visit model, the more visits you make, the more you will earn!  And we pay by the mile and have bonus opportunities. Our schedules are flexible, and you'll have the support of a whole team, from scheduling to patient admissions.  Our benefits package is also competitive in the market. We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.  Eligible teammates will also receive paid time off, opportunity to participate in 401k, company paid life insurance and access to a robust Employee Assistance Program.

HOW YOU'LL WORK:
You'll perform personal care including but not limited to: bathing, grooming, skin care, toileting, and oral hygiene.  You will effectively communicate and document any changes in patient conditions to the registered nurse or supervisor and maintain positive relationships with your patient and team. 
You'll be responsible for all practices and duties within the home health aide scope of practice as outlined by the state for its HHA personnel.

MAJOR AREAS OF RESPONSIBILITY: 

• Patient Care: Assist patients as needed with lifting and transferring 

• Communication: Maintain good relationships with the patient, the patient’s family, and staff. Reports any changes to the patient’s medical and living conditions to the supervisor or the case manager.

• Minimize Patient Risk: Ensure the living environment is healthy and safe.

• Policies: Completes all documentation following agency protocol and Medicare/Federal guidelines.  

• Operations: Attend in-service training and mandatory agency meetings.

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude

• Patience is a virtue when working with patients, families, physicians, and coworkers

• Attention to detail is critical, as is being observant and following directions

 
REQUIREMENTS:

• High school diploma or equivalent. 

• State Tested Nurse Aide (STNA) or 75-hour nurse aide training (CNA).  

• One year of experience as a nurse aide in a hospital, nursing home, home care agency, or a private setting under the direct supervision of a RN, which can be verified. 

• Completion of skills competency test with 80% or higher score.  

• Valid driver's license and auto insurance in your name as a driver  

• Capable of all physical demands

We are proud to be part of the Alternate Solutions Health Network family.

City: Clarkston, MI

We’ll help you put your passion for patient care to work.  Apply today!

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.

Nursing Assistant

Corewell Health is offering up to $1,500 for Full Time and $750 for Part Time as a sign on bonus for this opportunity! 

About this unit 

This seventy-two bed PCU practices patient and family centered care. The unit acuity level of patients is progressive care. Our unit consists of initiative-taking, skilled Nurses, Nursing Assistants, and Telemetry Technicians working together as a Team. FH PCU cares for a wide variety of critically ill patients who require cardiac drips with need for titration, ventilated patients, and those that require a higher level of supportive care. 

About Farmington Hills Hospital 

Recognized by U.S News and World Report as one of the nation’s high-performing facilities for multiple procedures and conditions and has been recognized as a Magnet-designed hospital for nursing excellence. This hospital has grown in size and capabilities over the decades to become a Level II trauma center, serving the community since 1965. It also serves as the base teaching hospital for Michigan State University. 

Scope of work 

Provides care to the patient according to the plan of care, unit routine and hospital policy under the direction of a Registered Nurse. Safe transport of patients via wheelchair or stretcher, dispatch services and appropriate documentation of services. Provides the services of an Observer for any patient on a patient care unit who has been assessed to require constant observation, either in person or via remote video monitoring, to maximize his/her safety. Performs general receptionist and clerical duties to facilitate efficient functioning of the nursing unit. Documentation of care provided in the electronic medical record. 

How we will care for you, while you care for our patients 

·       Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. 

·       On-demand pay program powered by Payactiv 

·       Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! 

·       Optional identity theft protection, home and auto insurance, pet insurance 

·       Traditional and Roth retirement options with service contribution and match savings 

·       Free onsite parking

Qualifications 

·       High school graduate or equivalent  

·       Previous hospital or nursing home experience preferred 

·       American Heart Association or American Red Cross Basic Life Support required 

·       Current CNA certification preferred 

·       Ability to communicate effectively and document information accurately. 

·       Ability to deal efficiently and effectively with a wide variety of individuals. 

·       Knowledge of basic medical terminology preferred. 

·       Basic computer knowledge is preferred. 

·       Ability to move or lift patients and equipment. 

·       Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance 

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Nursing Assistant

Corewell Health is offering up to $1,500 for Full Time and $750 for Part Time as a sign on bonus for this opportunity! 

About this unit

This seventy-two bed PCU practices patient and family centered care. The unit acuity level of patients is progressive care. Our unit consists of initiative-taking, skilled Nurses, Nursing Assistants, and Telemetry Technicians working together as a Team. FH PCU cares for a wide variety of critically ill patients who require cardiac drips with need for titration, ventilated patients, and those that require a higher level of supportive care. 

About Farmington Hills Hospital 

Recognized by U.S News and World Report as one of the nation’s high-performing facilities for multiple procedures and conditions and has been recognized as a Magnet-designed hospital for nursing excellence. This hospital has grown in size and capabilities over the decades to become a Level II trauma center, serving the community since 1965. It also serves as the base teaching hospital for Michigan State University. 

Scope of work 

Provides care to the patient according to the plan of care, unit routine and hospital policy under the direction of a Registered Nurse. Safe transport of patients via wheelchair or stretcher, dispatch services and appropriate documentation of services. Provides the services of an Observer for any patient on a patient care unit who has been assessed to require constant observation, either in person or via remote video monitoring, to maximize his/her safety. Performs general receptionist and clerical duties to facilitate efficient functioning of the nursing unit. Documentation of care provided in the electronic medical record. 

How we will care for you, while you care for our patients 

·       Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. 

·       On-demand pay program powered by Payactiv 

·       Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! 

·       Optional identity theft protection, home and auto insurance, pet insurance 

·       Traditional and Roth retirement options with service contribution and match savings 

·       Free onsite parking

Qualifications 

·       High school graduate or equivalent  

·       Previous hospital or nursing home experience preferred 

·       American Heart Association or American Red Cross Basic Life Support required 

·       Current CNA certification preferred 

·       Ability to communicate effectively and document information accurately. 

·       Ability to deal efficiently and effectively with a wide variety of individuals. 

·       Knowledge of basic medical terminology preferred. 

·       Basic computer knowledge is preferred. 

·       Ability to move or lift patients and equipment. 

·       Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance 

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.