Customer Service job vacancies in Malaysia now available - November 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 90 Fresh/Entry Level Customer Service job vacancies

Executive, Telemarketing

Contract
Kuala Lumpur, Federal Territory of...
Sales / Marketing
3 hours ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Alibaba.com Account Manager Support / 阿里巴巴客戶經理支持 - Part-time

Part-time
Petaling Jaya, Selangor
Customer Service
1 day ago

Inno Hub (MY) Sdn Bhd is a full-service digital marketing agency, empowering global business connectivity through digitalization in South East Asia, with a presence in Malaysia, Singapore, and Vietnam.

Our Startup Journey
It is the era of digital where small business & startups can leverage their playing ground in digital marketing to start their business smartly and efficiently. To make the presence online, digital marketing and its essential tools can be your best guide, and we are here to aid you through the journey. FiveDot launched as a small startup in Malaysia with the success of our client in mind. With immense experience, five industry experts come together to provide exceptional & result-driven digital marketing services to Malaysian small business & startups alike.

Digital Marketing Company in Malaysia
The adapting changes in the market are heating digital marketing among businesses which is why FiveDot, a local Digital Marketing Agency startup is here to help you out. The services of e-commerce management, SEO, and website design is all you need to set up the business online accurately. We make sure to use the knowledge and skills with making your business successfully online. Together, we combat the challenges & hardships in these journey of digital marketing.

More Than Just Another Digital Marketing Company
We want to be more than just a digital marketing company that delivers result like a machine. Our values make us more humane. We uphold our values in every aspect of our company, from operational activities to the people, shared & expressed by our team to our customer & communities. The core values that makes FiveDot exist today is that we care for every single detail in each project. Working on each of them just like how we build our business from the ground, with hearts & souls. No shortcut or smart tricks, purely genuine approach.

Alibaba.com Account Manager Support - Part-time

Part-time
Petaling Jaya, Selangor
Customer Service
1 day ago

Inno Hub (MY) Sdn Bhd is a full-service digital marketing agency, empowering global business connectivity through digitalization in South East Asia, with a presence in Malaysia, Singapore, and Vietnam.

Our Startup Journey
It is the era of digital where small business & startups can leverage their playing ground in digital marketing to start their business smartly and efficiently. To make the presence online, digital marketing and its essential tools can be your best guide, and we are here to aid you through the journey. FiveDot launched as a small startup in Malaysia with the success of our client in mind. With immense experience, five industry experts come together to provide exceptional & result-driven digital marketing services to Malaysian small business & startups alike.

Digital Marketing Company in Malaysia
The adapting changes in the market are heating digital marketing among businesses which is why FiveDot, a local Digital Marketing Agency startup is here to help you out. The services of e-commerce management, SEO, and website design is all you need to set up the business online accurately. We make sure to use the knowledge and skills with making your business successfully online. Together, we combat the challenges & hardships in these journey of digital marketing.

More Than Just Another Digital Marketing Company
We want to be more than just a digital marketing company that delivers result like a machine. Our values make us more humane. We uphold our values in every aspect of our company, from operational activities to the people, shared & expressed by our team to our customer & communities. The core values that makes FiveDot exist today is that we care for every single detail in each project. Working on each of them just like how we build our business from the ground, with hearts & souls. No shortcut or smart tricks, purely genuine approach.

Customer Services

Full-time
Sungai Buloh, Selangor
Customer Service
2 days ago

The manufacturer off set printing packaging , it’s all begin with two very humble Chen’s family in 1982. They had a clear vision for the company and saw great potential for the business as a life long career. Eastern Paper Carton Sdn. Bhd. is owned and operated by Ms Pennie Chen. Her focus is to produce the high quality commercial printing in the market, producing catalogs, brochures, dispenser box, commercial boxes, confectionery container, gift boxes, advertising banners, dispenser paper bags, etc. The company’s clients include graphic designers, advertising agencies, colleges, universities, MNC companies, glove industrial, industrial printing and etc. Her had work and efforts all these years has won her respectful reputation and a large applause from all over her customer.

Clinic Assistant (Chinese Speaking)

Full-time
Ipoh, Perak
Health / Beauty / Fitness
3 days ago

About Us

We are a dynamic 50-year-old group practice in ophthalmology located in Ipoh, Perak. We strive to uphold the highest standards in patient care and ophthalmic services, constantly exploring innovative ways through cutting-edge technologies, to better serve our communities. 

LEC Eye Centre was founded in 1974 as Lee Eye Clinic, under the sole proprietorship of Dato’ Dr.Y.C. Lee. His vision was to provide affordable, quality eye care services to Perakians and his practice of medicine was based on his guiding principles of professionalism, impeccable Customer Service, and excellent outcomes for his patients.

From a private practice in 1974, Lee Eye Clinic was transformed into a group practice and became known as Lee Eye Centre (LEC) in 1999 with the addition of two Consultant Eye Surgeons. LEC has gone from strength to strength with the expansion of clinical services to include Retinal Surgery in 2009 and Laser Vision Correction in 2011 and now has a total of four Consultant Eye Surgeons making it one of the largest Private Eye Care Centre in Perak.

ICare provides a wide selection of designer frames, quality lenses, and fashion sunwear is available together with prescription and specialty contact lenses. 


Vision
To be the Preferred Lifetime Eye Care Provider.

Mission
Comprehensive and affordable quality eye care with cutting-edge technology, professionalism, and excellent customer service.

Core Values
Teamwork, Innovation, and Community Service.

Admin Assistant (Chinese Speaking)

Full-time
Ipoh, Perak
Administrative / Clerical
3 days ago

About Us

We are a dynamic 50-year-old group practice in ophthalmology located in Ipoh, Perak. We strive to uphold the highest standards in patient care and ophthalmic services, constantly exploring innovative ways through cutting-edge technologies, to better serve our communities. 

LEC Eye Centre was founded in 1974 as Lee Eye Clinic, under the sole proprietorship of Dato’ Dr.Y.C. Lee. His vision was to provide affordable, quality eye care services to Perakians and his practice of medicine was based on his guiding principles of professionalism, impeccable Customer Service, and excellent outcomes for his patients.

From a private practice in 1974, Lee Eye Clinic was transformed into a group practice and became known as Lee Eye Centre (LEC) in 1999 with the addition of two Consultant Eye Surgeons. LEC has gone from strength to strength with the expansion of clinical services to include Retinal Surgery in 2009 and Laser Vision Correction in 2011 and now has a total of four Consultant Eye Surgeons making it one of the largest Private Eye Care Centre in Perak.

ICare provides a wide selection of designer frames, quality lenses, and fashion sunwear is available together with prescription and specialty contact lenses. 


Vision
To be the Preferred Lifetime Eye Care Provider.

Mission
Comprehensive and affordable quality eye care with cutting-edge technology, professionalism, and excellent customer service.

Core Values
Teamwork, Innovation, and Community Service.

Admin Assistant (Ipoh, Perak)

Full-time
Ipoh, Perak
Administrative / Clerical
3 days ago

About Us

We are a dynamic 50-year-old group practice in ophthalmology located in Ipoh, Perak. We strive to uphold the highest standards in patient care and ophthalmic services, constantly exploring innovative ways through cutting-edge technologies, to better serve our communities. 

LEC Eye Centre was founded in 1974 as Lee Eye Clinic, under the sole proprietorship of Dato’ Dr.Y.C. Lee. His vision was to provide affordable, quality eye care services to Perakians and his practice of medicine was based on his guiding principles of professionalism, impeccable Customer Service, and excellent outcomes for his patients.

From a private practice in 1974, Lee Eye Clinic was transformed into a group practice and became known as Lee Eye Centre (LEC) in 1999 with the addition of two Consultant Eye Surgeons. LEC has gone from strength to strength with the expansion of clinical services to include Retinal Surgery in 2009 and Laser Vision Correction in 2011 and now has a total of four Consultant Eye Surgeons making it one of the largest Private Eye Care Centre in Perak.

ICare provides a wide selection of designer frames, quality lenses, and fashion sunwear is available together with prescription and specialty contact lenses. 


Vision
To be the Preferred Lifetime Eye Care Provider.

Mission
Comprehensive and affordable quality eye care with cutting-edge technology, professionalism, and excellent customer service.

Core Values
Teamwork, Innovation, and Community Service.

Service Advisor (Automotive)

Full-time
Sungai Petani, Kedah
Maintenance / Repair
1 week ago

Asbenz Motors Sdn Bhd is the only one authorised dealer of Mercedes Benz Malaysia in Sungai Petani, Kedah and Kuantan, Pahang. Since its establishment in 2004, Asbenz has grown from strength to strength to move in tandem with the fast-developing urbanisation of Sungai Petani and Kuantan. At Asbenz Motors, we believe that our success lies in team work, diversity and the opportunity to grow. We are confident that we can furnish you with a range of opportunities to meet your career goals

Trainee Preimplantation Genetic Testing (PGT) Scientist - Biology Students

Full-time
Kuala Lumpur, Federal Territory of...
Science / R&D / Research
1 week ago

Since our inception in November 2009, Sunfert International has now treated over 2,000 couples with Assisted Reproductive Technology (ART) with a success rate of over 50% across all ages. This means for every two patients, one will successfully conceive and become a happy parent! With a team of highly-trained and experienced professionals, our strength lies in our holistic approach to fertility care. Conscious of the potential anxiety and stress of IVF treatment, Sunfert International combines Wellness in the form of MindBody Fertility to harmoniously complement the best outcomes in medical treatments.

Clinic Assistant (Ipoh, Perak)

Full-time
Ipoh, Perak
Health / Beauty / Fitness
1 week ago

About Us

We are a dynamic 50-year-old group practice in ophthalmology located in Ipoh, Perak. We strive to uphold the highest standards in patient care and ophthalmic services, constantly exploring innovative ways through cutting-edge technologies, to better serve our communities. 

LEC Eye Centre was founded in 1974 as Lee Eye Clinic, under the sole proprietorship of Dato’ Dr.Y.C. Lee. His vision was to provide affordable, quality eye care services to Perakians and his practice of medicine was based on his guiding principles of professionalism, impeccable Customer Service, and excellent outcomes for his patients.

From a private practice in 1974, Lee Eye Clinic was transformed into a group practice and became known as Lee Eye Centre (LEC) in 1999 with the addition of two Consultant Eye Surgeons. LEC has gone from strength to strength with the expansion of clinical services to include Retinal Surgery in 2009 and Laser Vision Correction in 2011 and now has a total of four Consultant Eye Surgeons making it one of the largest Private Eye Care Centre in Perak.

ICare provides a wide selection of designer frames, quality lenses, and fashion sunwear is available together with prescription and specialty contact lenses. 


Vision
To be the Preferred Lifetime Eye Care Provider.

Mission
Comprehensive and affordable quality eye care with cutting-edge technology, professionalism, and excellent customer service.

Core Values
Teamwork, Innovation, and Community Service.

Trainee Preimplantation Genetic Testing (PGT) Scientist - Biology Students

Full-time
Kuala Lumpur, Federal Territory of...
Science / R&D / Research
1 week ago

Since our inception in November 2009, Sunfert International has now treated over 2,000 couples with Assisted Reproductive Technology (ART) with a success rate of over 50% across all ages. This means for every two patients, one will successfully conceive and become a happy parent! With a team of highly-trained and experienced professionals, our strength lies in our holistic approach to fertility care. Conscious of the potential anxiety and stress of IVF treatment, Sunfert International combines Wellness in the form of MindBody Fertility to harmoniously complement the best outcomes in medical treatments.

Warehouse Assistant

Full-time
Puchong, Selangor
Others
1 week ago

Our company specializes in supplying Health Supplement Products to Multi-Level Marketing Companies, Marketing Companies and Pharmaceutical Companies in the Asia-Pacific Region. We are currently exporting products to Singapore, Indonesia, Hong Kong, Philippines, etc. Our formulation team produces some of the most unique and innovative health supplement products on the market. We also supply health supplement ingredients to our customers.

Special Needs Interventionist

Full-time
Bayan Lepas, Pulau Pinang
Education / Training
2 weeks ago

Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.


Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.


Vision:
Building a world with difference but not disabilties.

Technical Support Electrical Engineer (Based in BAYAN LEPAS, PENANG)

Full-time
Bayan Lepas, Pulau Pinang
Engineering
2 weeks ago

CMS Supplies Sdn Bhd. Going to deal with an ever-broadening product line in industrial and commercial sector. We have steadily progressed to become a “Global” industrial trade and resource center in the region. Our customer base ranging from low scale Tooling Workshop to high scale Industrial Automation house, Standard Machine Maker as well as the World-wide Multi-National Company (MNC) in different sector. The revolution in industrial technology and customer need has brought about some significant changes to organization and the business environment, changes that pose many new challenges. As a response to these challenges, we are implementing Creative Motion Solution by more product ranges and enhanced trading services, building up our support network and human resources which allows us to do more for the industry while strengthening the bond of trust with our customers. We are using our growing marketing resources to promote latest products and to provide better services for ever diversifying industries. To achieve this end we make sure that our sales personnel are well trained in the field of product knowledge and customer service. The overall result can be seen in more customer-orientated services, shortest delivery time frame, and the highest product quality assurance to the customer. At CMS, this is the real meaning of progress.

Customer Care Officer

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
2 weeks ago

About OZ Marketing

With over 30 years of experience in Malaysia, OZ Marketing is a renowned importer, distributor, and marketer of fast-moving consumer goods (FMCG), specializing in nutrition products for individuals of all ages. Founded in 1994 to manage the marketing and distribution of Kalbe Group products across Malaysia and the ASEAN Region, OZ Marketing has rapidly expanded to establish itself as a prominent player in the FMCG sector. Our diverse range of retailers spans chain pharmacies, independent pharmacies, hypermarkets, supermarkets, convenience stores, baby shops, and Chinese medical halls. We offer comprehensive sales and marketing, distribution, warehousing, and logistical solutions for multinational FMCG brand owners in the Malaysian market. Our flagship brands, including Morinaga and Naturale Choice, are trusted by millions in Malaysia to provide the essential nutrients they need for optimal health.

Mission Statement

At OZ Marketing, our mission is to deliver high-quality nutrition products that enhance the well-being of individuals and families across Malaysia, while maintaining the highest standards of integrity, professionalism, and customer service.

Vision

Our vision at OZ Marketing is to be the preferred partner for multinational FMCG brand owners seeking to penetrate and succeed in the dynamic Malaysian market, known for our excellence in marketing, distribution, and customer engagement.

Working Culture at OZ Marketing

  • Emphasis on teamwork and collaboration to achieve common goals.
  • Commitment to integrity, transparency, and ethical business practices.
  • Encouragement of innovation and continuous improvement.
  • Recognition and appreciation of employee contributions and achievements. 

Benefits of Working at OZ Marketing

  • Competitive salaries and performance-based incentives.
  • Opportunities for professional development and career advancement.
  • Dynamic and inclusive work environment that values diversity and creativity.

Promotion Opportunities at OZ Marketing

OZ Marketing is dedicated to nurturing talent and providing opportunities for career growth and advancement. We offer various training programs, mentorship opportunities, and pathways for internal promotion to support the development of our employees.

Join Us Today

Explore exciting career opportunities at OZ Marketing. Check out our job vacancies and apply now to become part of our dynamic team. Discover more about career opportunities at OZ Marketing and take the next step in your professional journey with us.

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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