Total 2,414 Others level Customer Service job vacancies in Vadodara : Block No 8,, P.O. Dumad, Savli Road

Care Assistant - Required at our brand new care home ' Shenstone Court' in Halesowen - Part of the Country Court Family
Hours: Days, 33/44 Hours per week available, working weekends on rota
Would you like to be part of our new Team at Shenstone Court Care Home Home?
Shenstone Court is one of our brand new Care homes which is located in Halesowen. From the moment you step across the threshold you’ll be embraced by its warm & welcoming atmosphere. The Home specialises in residential care, dementia care & short-term respite care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Clinical Deputy Care Home Manager - Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: 45 Hours per week, working weekends on rota , working on the floor at least 3 days a week and 1 supernumerary.
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
ABOUT YOU
Are you an experienced ambitious Clinical RGN with a valid PIN looking to take your next step in your career? You will be supporting the Home Manager across all aspects of Home Management, providing a safe, caring, stimulating and homely environment for residents and their visitors:

Have strong leadership skills & are highly motivated
Have a friendly & caring attitude
Able to engage well with the residents and their families
Have strong written & verbal communication skills
Experience of working with people with Dementia
Valid NMC Pin

ABOUT THE CLINICAL DEPUTY CARE HOME MANAGER ROLE
Within your role as the Clinical Deputy Care Home Manager you can really make a difference to our residents’ lives. Some of your responsibilities will include:

Responsible for monitoring standards of care delivered by qualified and unqualified care staff.
Support the Manager in the implementation of all policies, procedures, and business objectives.
Prepare the staff duty rota to ensure appropriate staffing levels at all times.
Responsible for monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation.
Act as a focal point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon and concerns or complaints are promptly investigated and dealt with appropriately.

Please note: You will be required to cover some shifts on the floor as required night or day.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of over 2,800 employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
IN RETURN
You’ll be joining a family business and working alongside a real team-spirited group of people. You’ll also benefit from the following benefits:

Free DBS Check and reimbursement for Annual Nurse RGN PIN Registration cost
Enhanced Bank Holiday rates at Christmas and New Year at Double time, all other bank holiday paid at Time and a Half
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme *
Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
Free Uniform

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Clinical Deputy Care Home Manager role sounds like a job for you.
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.

Care Assistant Nights- Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: Nights,44 Hours per week, working weekends on rota (Shift Times 20:00-08:00)
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Care Assistant- Nights - Required at our brand new care home ' Shenstone Court' in Halesowen - Part of the Country Court Family
Hours: Nights, 33/44 Hours per week available, working weekends on rota
Would you like to be part of our new Team at Shenstone Court Care Home Home?
Shenstone Court is one of our brand new Care homes which is located in Halesowen. From the moment you step across the threshold you’ll be embraced by its warm & welcoming atmosphere. The Home specialises in residential care, dementia care & short-term respite care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Senior Care Assistant-Days- Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: Days, 46 Hours per week, working weekends on rota (Shift Times 07:45 – 20:15 )
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Aiding residents emotional well-being and social needs
Administration and monitoring of medications to residents.
Supporting residents at meals time
Mentor & assist new employees.
Implement, monitor and review care plans to meet residents specific needs.
Plan, allocate & supervise the work of the team of care assistants

*This is not intended as an exhaustive description of duties, please see the job description for full details.
ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Care Assistant Days - Fernleigh Court Care & Nursing Home, Kempston, Bedfordshire MK42 7FY - Part of The Country Court Family
Hours: Days,44 Hours per week, working weekends on rota (Shift Times 08:00-20:00)
Nestled in Kempston, Bedfordshire, our nursing home extends a warm greeting from the moment you step inside. With expertise in nursing, residential, dementia, and respite care, the home accommodates up to eighty residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT (NIGHTS) ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working night shifts
Able to engage well with the residents and their families
Have good written & verbal communication skills
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
You may have experience as
Care Assistant, Carer, support worker, dementia, Alzheimer’s, care worker, health and social care, healthcare, senior care assistant.

Deskripsi Pekerjaan:

• Memberikan dukungan teknis & edukasi ke karyawan internal di semua departemen dalam penyelesaian masalah hardware dan software.
• Melakukan instalasi & konfigurasi perangkat baru seperti komputer, server, router, access point, serta perangkat lainnya sesuai dengan prosedur dan peraturan perusahaan.
• Melakukan langkah-langkah perlindungan sistem dan pencegahan ancaman keamanan dari virus maupun malware, serta memastikan kegiatan back-up data dilakukan secara berkala.
• Melakukan proses dokumentasi rutin terkait kegiatan perbaikan yang sudah dilakukan untuk proses pelaporan dan pertanggungjawaban ke pihak Manajemen perusahaan.

For Oaklands Nursing Home in Littleton to be responsible for maintaining and repairing various aspects of building, fixtures, fittings and equipment. Permanent full-time hours. Driving licence required. On site parking. Company pension. Would suit someone local to Chester. DBS check will be required. PAT electrical testing certification required.

POSITION GENERAL DUTIES AND TASKS :
Skillset

- Up to 9 years of IT experience & 5+ Years on Hadoop and K8s Eco Systems

- Last 3 years of relevant experience in banking/financial services industry

- Demonstrable analytical skills with deep knowledge of Big Data Ecosystem in a Production Support Environment.

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, Kafka and Streaming.

- Strong SQL, Python, Java and Unix shell scripting

- Incident, problem, and service Outage management experience is Plus.

- Good Communication and Articulation Skills



Roles/Responsibilities

- Strong in data engineering concepts and programming

- Experience in building and optimizing ‘big data’ data pipelines, architectures and data sets.

- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

- Strong analytic skills related to working with unstructured datasets.

- Experience in supporting data transformation, data structures, metadata, dependency and workload management.

- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

- Provide operational support and ensure SLI of Applications

- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

- Proactively Identify and Identify opportunities for preventive Maintenance

- Perform Administration & Optimization to achieve of Optimal System Performance

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards

- Recommend Design and Operational Optimizations

- Respond on time to the queries raised by various business units

- Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders

- Work with Project/Enhancement Teams to Review, Transition for Run Team

- Participate in Disaster Recovery and Business Continuity exercises

- Support relevant software/platform/database upgrade for the systems

- Knowledge of Troubleshooting Core Java, Python, Scala spark batch, API and streaming applications

- Support data APIs, data science ML applications running on Kubernetes platform.



Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.



Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

- At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Aceunity operates a premium student care centre near Botanic Gardens MRT station that provides enrichment activities under one roof for children in primary school. We believe that every student should be nurtured to their full potential through an exploratory learning journey that promotes a STEAM-based curriculum and empowers them with life skills.

Student Care Centre Teacher – Part Time/Contract

Roles & Responsibilities

• Ensure a safe learning environment for students (Primary 1-6)
• Supervise students to complete their homework, conduct in-house enrichment programmes and cultivate good habits/social skills amongst students.
• Regularly communicate with students’ parents on their academic performance, progress and well-being.
• Handle student-related emergencies and administer first-aid when necessary (training provided)
• Any ad hoc & administrative work assigned by Centre Manager

Requirements

• Passion for teaching & like children
• Able to work independently and has good communication skills
• Strong operational skills and able to multitask
• Proficient in Microsoft Office
• Able to speak Mandarin
• Students waiting for “A” Level results or on a gap year are welcome to apply
• Available to work 3-5pm on weekdays
• Flexible working days/timings to be discussed during interview
• Only Singaporean or PR to apply

Salary

• $10-15 per hour

Students waiting for results or NS who satisfy the above are welcome to apply.

Benefits

• Flexibility in remuneration range to be commensurate with experience if the Teacher can assist in marketing/enrolment activities and host external enrichment activities
• Ability to make impact on the younger generation
• Flat organizational structure

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsibilities

• Assess and provide individualized Speech Therapy intervention for children with speech and language challenges (e.g. speech delays, speech sound disorders, feeding/ swallowing disorders, echolalia, stuttering, etc.)
• Conduct group speech and language sessions, if appropriate.
• Establish good therapist - parent relationships through regular feedback and open communication. This includes providing parents and caregivers with updates on the child’s progress and relevant home strategies and recommendations after each session with the child.
• Be proactive in keeping abreast of developments in the field of Pediatric Speech Therapy.
• Work with child psychologists, occupational therapists, educational therapists and/or early intervention teachers.

Requirements

• Trained in min. Bachelor or Master degree in Speech-Language Pathology/Therapy
• Possess at least 2 years’ experience as an Speech Therapist
• Full registration with Allied Health Professions Council
• Passion and heart to help the children
• Excellent communications/ interpersonal skills and a team player

Job Summary:

We are looking for a dedicated Application Support Engineer to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

Key Responsibilities:

• Provide rotational 24/7 application support, including health checks, monitoring, and ensuring SLA adherence.
• Manage incident and problem management processes effectively to minimize downtime.
• Troubleshoot and resolve production issues related to performance and reliability across the software stack.
• Proactively identify system bottlenecks and implement solutions to improve performance and reliability.
• Continuously enhance system performance through job automation, performance tuning, and bug fixes.
• Support applications built on Java, Spring Boot, and Microservices architectures.
• Maintain and troubleshoot banking applications running on Windows and Unix/Linux environments.
• Write and debug SQL scripts for SQL Server and Oracle databases.
• Utilize monitoring tools such as Grafana to ensure system health and performance.
• Collaborate with development teams to adapt and learn new technologies, frameworks, and tools.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of experience in production support for applications running on full-stack technologies.
• Strong knowledge of Linux/Unix/Windows environments and scripting.
• Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Familiarity with incident and problem management processes.
• Knowledge of tools such as GIT, Bitbucket, Jenkins, and Grafana is an advantage.
• Experience in Actimize, Hadoop, or related technologies is a plus.
• Banking or anti-money laundering domain experience is highly preferred.

Skills and Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work effectively in a high-pressure, 24/7 environment.
• Good understanding of job scheduling, monitoring production systems, and performance tuning.
• A proactive mindset with the ability to identify and resolve system bottlenecks.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Willingness to learn and adapt to new tools and technologies.

Job Summary:

The ideal candidate will ensure the smooth functioning of production systems, troubleshoot complex issues, and collaborate with cross-functional teams to optimize processes and enhance operational efficiency.

Key Responsibilities:

• Monitor and ensure optimal service levels for day-to-day production support.

• Develop and maintain scripts (Shell, Python) for system monitoring, troubleshooting, and maintenance.

• Collaborate with third-party vendors and internal support teams to deliver a seamless support model.

• Use Elasticsearch for logging, monitoring, and analysing system services.

• Assist in CI/CD pipeline operations and support deployment processes adhering to best practices.

• Take ownership of high-severity issues, provide timely resolutions, and engage in root cause analysis (RCA).

• Proactively identify and implement pre-emptive solutions for production stability.

• Communicate effectively across business units and support teams.

Technical Skills:

• Hands-on experience with OpenShift, MariaDB, MongoDB, or similar platforms.
• Familiarity with AWS, VPC, and containerization tools.
• Proficiency in Linux architecture and shell scripting.
• Competence in SQL for troubleshooting and system analysis.

About the role

Due to continued growth, an exciting contract opportunity now exists to join a highly experienced,

collaborative and outcomes focused Asia-Pacific IT team working closely with the helpdesk and applications

team, end users and stakeholders across the region.

We are seeking an Infrastructure Support Specialist to join our Infrastructure Team to manage the day to day

operations of our network and infrastructure, as well as level two help desk support and project related tasks.

The scope includes all infrastructure used by our regional offices, such as networks, servers, databases,

devices, user desktops/laptops, virtualisation, phone system, email, etc.

This role will be based in Singapore and reports to the IT Operations Manager– Asia.

Key Responsibilities

▪ Provide end user support for day-to-day Laptop/PC usage (both applications and infrastructure)

▪ Serve as a point of contact for internal users seeking technical assistance over the support ticketing

system with regards to Infrastructure and Network related issues

▪ Ensure operational and change processes and architecture principles are being followed strictly

▪ Assist on projects ensuring the transition from project to BAU support, identifying operational support

requirements for new systems/system changes, identify required resources for projects/change

requests and ensure consistency in the way IT changes are executed

▪ May be required to work after hours and weekends on an ad hoc basis depending on business

requirements

Qualifications, Skills and Experience

▪ Minimum Diploma/Tertiary or professional qualification in Information Technology/Computer Science

▪ Minimum 2-3 years relevant experience in Microsoft Windows Desktops, Servers and Networking

and Virtualisation technologies

▪ Previous experience working with Microsoft 365, Cloud and Virtualisation technology would be ideal.

▪ experience working with IT Service Management/Ticketing System would be advantages.

▪ Must be comfortable working in a team-based environment as well as being able to work

independently.

▪ Demonstrated collaborative working style, with good interpersonal and excellent communication

skills, both written and verbal

▪ Experience in IT operational processes, Help Desk processes and Infrastructure maintenance

▪ Knowledge in IT Security and working in a regional role would be advantageous.

▪ This will be a 12 month contract with a possibility to extend or convert to a permanent position.

How to apply

Take the next step in your career and apply now by clicking on the link below to submit a cover letter and

your resume.

Only Shortlisted candidates will be notified.