Total 3,338 Others level Customer Service job vacancies in SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills

• Plans and carries out difficult and complex assignments in a variety of systems administration areas and desktop support. Assignments include interpreting IT policies, standards, and requirements and modifying and adapting existing methods and approaches, implementing recommendations independently or as a team member.
• Installs, configures, troubleshoots, and maintains customer IT hardware and software.
• Researches, evaluates, and provides feedback on incident and request trends and patterns in customer support requirements and recommends new tools to enhance delivery of customer requirements. Identifies priorities and barriers to recommendations and may present recommendations, in writing or orally, to a variety of stakeholders.
• Ensures application of information security/information assurance policies, principles, and practices in the delivery of customer support services.
• Supervisory: Provides administrative and technical oversight to subordinate staff. Plans work to be accomplished by subordinates, sets and adjusts priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluates work performance of employees; provides advice, counsel, or instruction to employees on work and administrative matters; interviews candidates for positions; hears and resolves complaints from employees; effects disciplinary measures; identifies developmental and training needs of employees, provides and/or arranges for needed development and training; finds ways to improve production and increase the quality of the work directed; and develops performance standards. Promotes acceptance and adherence to the provisions of the Equal Employment Opportunity Program.

Included but are not limited to:

• In-home primary care visits with medically complex older Veterans
• Lead interdisciplinary team in care planning for Veteran panel
• Medication management and oversight
• Eliciting patient and family goals and tailoring medical care to those goals
• Reviewing and updating care plans at least quarterly
• Covering for other providers for leave
• Coordinating care with specialty and home care providers within the VA and in the community
• Must have valid drivers license and ability to drive government cars in all weather
• Work collaboratively with experts from many disciplines
• Participate in Quality or Process Improvement projects

• This is a Bargaining Unit Position
• This position is in the Excepted Service
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by a special rate.

Major Duties:

• Conduct regularly scheduled Preventative Search and Rescue (PSAR) patrols of various park resources such as backcountry and/or wilderness areas, park trails, campgrounds, parking lots, shorelines, rivers, docks, roads, concessions, etc. in accordance with well-established procedures and precedents.
• While on patrol, provide visitors with information and education to ensure their safety, obtain their cooperation, and facilitate safe visitor use of park resources.
• Provide administrative, operational, and logistic support to PSAR-related educational activities conducted by the organization in accordance with well-established practices and precedents.
• Serve as a member of a Search and Rescue (SAR) Team on events that may require trail response, ground/hasty searches, helicopter evacuations, river rescues, body recoveries, and/or litter carries.
• Conduct regularly scheduled climbs in technical, high angle terrain for the purpose of PSAR.
• Grand Canyon and Arches only: Under medical oversight, provide out-of-hospital emergency medical care for critical and emergent patients. Respond to and return safely from Emergency Medical Service (EMS) assistance/calls.
• Devils Tower only: lead climbing routes using traditional climbing methods rated at 5.9 or higher on the Yosemite decimal system. Successfully climb the Tower to monitor recreational climbing activities and also check climbing permits.
• Zion only: Process reservations in accordance with clearly established guidelines. Explain rules and regulations to permit holders. Use automated reservation systems to process permit and reservations.

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant is responsible for a wide range of assignments and provides administrative support to increase scheduling and communication integrity across all services. Work is performed collaboratively in an interdisciplinary coordinated care delivery model.

Duties may include, but are not limited to:

• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the clinical area.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly, and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

• Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement.
• This position is an AFGE Bargaining Unit position.
• This position is covered by locality-based comparability pay.
• Travel and relocation expenses are not authorized.
• This position is in the Excepted Service.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment.
• Incomplete applications will not be considered.
• May be required to attend conference at other facilities or other VA sites on occasion.
• The incumbent may be required to travel to other VA campuses and CBOC's.
• Selectee may be required to work at any VA Maine Healthcare System campus, as needed.

This is an open continuous announcement. Applications will be accepted on an ongoing basis and qualified candidates will be considered as vacancies become available. Applications will remain on file until December 5, 2024.

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Medical Support Assistant is responsible for a wide range of assignments and provides administrative support to increase scheduling and communication integrity across all services. Work is performed collaboratively in an interdisciplinary coordinated care delivery model.

Duties may include, but are not limited to:

• Collects and updates insurance information from Veterans, family members and other eligible patients.
• Prepares correspondence and memos as needed.
• Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
• Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable.
• Promotes Veteran registration for and utilization of HealtheVet (MHV).
• Stocks basic office supplies for the clinical area.
• Enters Veterans seeking emergent/urgent care, scheduling appointments accurately.
• Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.
• Assures that all appropriate VA forms are used correctly, and regulations followed.
• Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations.

Responsible:

Delivering excellent customer service by managing reservations, handling inquiries, and taking and serving orders efficiently. They operate the point-of-sale system, ensure a clean and safe environment, and provide basic technical support for equipment like microphones and karaoke systems. The role requires effective communication with team members and management, the ability to work independently, and maintaining a neat appearance. They must also handle alcoholic beverages responsibly and perform any additional duties assigned by their supervisor.

Salary : $14/hour

Working days and hours: [Every Fridays to Sunday | 11am- 2.30pm & 5.30pm - 9.30pm]

Working Location: Scotts Rd

Location: Macpherson

Working days/hours:

Mon - Fri : 8.30am-5pm

Sat : 8.30am-1.00pm

Job Description:

* Provide immediate response to client’s enquiries and concerns over the phone

* Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

* Resolve discrepancies in reports by consulting with other staff

* Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

* Pursue referenced test result to satisfy client needs and requests

* Print, prepare and distribute patient reports for delivery

* Perform data entry role when scheduled/assigned

* Assist with other database building activities when necessary

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Diploma / A Level
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are looking for a dedicated and skilled IT Resident Engineer to join our team. In this role, candidates will be responsible for maintaining the security posture of scientific IT endpoints, managing security incidents, and ensuring compliance with IT security policies and standards. Candidates will work closely with Research Entities (REs) to provide comprehensive support across a range of IT and Infosecurity operations.

Resident Engineer: Job Duties and Expectations

The Resident Engineer is responsible for the strategic, long-term management of technology-related hardware and software within A*STAR's Research Institutes, as well as overseeing daily information security and IT support tasks. This role includes safeguarding systems and ensuring cybersecurity measures align with organizational needs, address potential cyber threats, and adapt to evolving technologies.

Scope of Work

Asset Life Cycle Management

• Responsible for managing the entire lifecycle and provide technical support for scientific IT hardware and software, from procurement through decommissioning.
• Manage the inventory of scientific IT assets, including dependencies and attributes, ensuring that responsible teams accurately record any updates, removals, or replacements of existing assets.
• Verify scientific IT software assets against licensing agreements and conduct inventory checks on hardware assets, initiating re-tracking and corrective actions, as necessary.
• Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh support of entities funded endpoints.
• Plan, deploy and track scientific hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms

Endpoint Antivirus Health Check

• Confirm that all endpoints have the approved antivirus software installed and running correctly. Identify any endpoints missing antivirus protection and prioritize them for immediate remediation.
• Reduce the risk of malware infections, ensure endpoint protection compliance, and maintain a proactive cybersecurity posture.

OS Patching Security Hardening and Post Hardening Remedies

• To perform OS Patching and upgrading of entities funded It endpoints.
• To conduct a baseline hardening for all operating supported systems (Windows, MAC and Linux – Ubuntu and CentOS).
• Provide Level 2 support for Linux and Mac scientific endpoints, addressing disruptive issues such as secure connection dependencies, and troubleshooting other Level 2 concerns on a best-effort basis.

Security Incident Response

• IT Resident Engineer to handle security incidents for WOA including triaging with stakeholders like infra team, IT admin officers, RI coordinators and project managers for example. This includes collecting artefacts and preparing incident reports.
• Candidates will guide users on the appropriate next steps after they report the loss of their IT assets to the Service Desk.

Evaluation for Cross Border Travel

• Evaluate the compliance of entities funded IT endpoints for user’s cross-border travel requests in a timely manner.
• Ensuring adherence to organizational policies and regulations. This includes verifying that all necessary security measures and configurations are in place to meet compliance standards before travel.

Requirements

• Relevant Bachelor’s Degree in Computer Engineering (or equivalent).
• Professional IT Support certifications.
• Familiarity with industry IT standards and compliance requirements.
• Experience in endpoint security, incident response.
• Competent in Windows/Linux/Mac OS/iPad environments.
• Strong communication and presentation skills.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Additional Remarks

Given our current requirements, we anticipate the candidate’s employment to begin in approximately 2 weeks.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at susmita.sahu@adecco.com.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Responsibilities:

• Patient Registration
• Appointment booking for patients
• Frontline counter duties
• Call centre scope
• Data Entry
• Other ad hoc duties as assigned

Requirements:

• Minimum Nitec/ Diploma in any field of study
• Entry level - no related exp needed, training provided
• Open to work 2 or 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your updated resume in MS Word Format to:

nursing@recruitexpress.com.sg

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Join Our Team: Receptionist at Teehee Dental Works

Location: 111 Somerset, Singapore (Near Somerset MRT)
Employment Type: Full-time

About Us:
Teehee Dental Works combines professional dental care with a welcoming, hotel-like environment. We’re looking for a friendly and organised Receptionist to be the first point of contact for our patients.

Your Role:

• Greet and assist patients with warmth and professionalism.
• Manage appointment bookings and inquiries (phone, WhatsApp, email).
• Ensure the reception area runs smoothly and efficiently.
• Handle basic admin tasks like payment processing and record updates.

Who You Are:

• Friendly, approachable, and customer-focused.
• Organised, able to multitask, and detail-oriented.
• Experienced in front-desk or customer service roles (bonus if in healthcare).
• Proficient in Microsoft Office and basic admin tools.

Why Join Us?

• Be part of a supportive, fun, and professional team.
• Enjoy a convenient location near Somerset MRT.
• Grow and learn in a modern, patient-focused clinic.

Apply Now:
Whatsapp at +65 97721419. Join us in creating brighter smiles every day!

Your work will include, but is not limited to the following:

• Supporting our clinical stakeholders in strengthening the case for how their respective services can meet the expected care needs
• Reviewing with the core team the submitted proposals to identify key decision points, merits and/or gaps
• Keeping the workgroups/sub-workgroups informed of developments elsewhere within the hospital so their proposals can be adjusted in a timely manner
• Following up with stakeholders to ensure the overall project timelines are met

JOB REQUIREMENTS

• Recognised Bachelor's degree in any discipline
• Prior experience in the healthcare sector is an advantage but not a pre-requisite

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to healthcare12@recruitexpress.com.sg

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Salary: $2400 (+1 month completion bonus)

Duration: 1 year

Location: Bendemeer

Working Hours: Monday - Fri 9am to 6pm (might need to work on Saturdays if needed for events)

Job Description:

1. Customer Service

• Engage with patients and non-patients through various channels, including phone calls, in-person interactions, and events.
• Manage incoming calls and provide accurate information to inquiries.
• Distribute promotional materials (e.g., flyers) at clinics, hospitals, and roadshows.

2. Administration & Operations Support

• Assist with ad-hoc administrative tasks, including data entry, filing, and document management.
• Collaborate with team members on various operational projects to improve efficiency and service delivery.
• Perform other duties as assigned by management to support the overall function of the organization.

Requirements:

Minimum Diploma

Interested candidates, please submit your resume to: biopharma@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

• Handle inbound /outbounds phone calls / Emails
• Handle inquiries
• Managing feedbacks and complaints and liaise w backend support to resolve issues
• Any other duties

Requirements

• Possess at least GCE O level / Higher Nitec
• Able to handle customers
• Good customer service skills
• Able to commit 3 months

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599