Total 39 Others level Customer Service job vacancies in Erith, DA8 3EE

An exciting new job opportunity has arisen for a committed Positive Behaviour Support Practitioner to work in an exceptional care home based in the Radstock, Somerset area. You will be working for one of UK's leading health care providers

This care home is a specialist autism service for adults. There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging

**To be considered for this position you must hold a qualification in MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC and qualified or willing and able to work towards PROACT-SCIPr-UK® Instructor**

As a Positive Behaviour Support Practitioner your key duties include:
• Work closely with the people we support, colleague teams and stakeholders to develop and deliver Positive Behaviour Support for individuals and services
• To work in an environment where you can have a positive impact on improving both the long term and the everyday lives of the people we support
• Deliver support that enables individuals to develop and improve their quality of life outcomes

The following skills and experience would be preferred and beneficial for the role:
• Person centred beliefs, values and attitude
• Excellent communication skills
• The ability to work as part of a team in a leadership capacity, leading and influencing others positively
• An in depth understanding of the principals of Positive Behaviour Support and Principals of Applied Behaviour Analysis
• Excellent record keeping and written skills including report writing
• A full UK driving license for this role to enable travel between services

The successful Positive Behaviour Support Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays (at commencement of employment)
• A group Personal Pension Plan (GPPP)
• Private Medical Insurance Scheme
• Life Assurance
• Free meals while on duty
• Care first - Employee Assistance Services
• Continuous learning and development
• Childcare vouchers
• Career development
• Personal health insurance
• An employee assistance programme
• Voluntary benefit

Reference ID: 6569
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Treatment Room Undertake, record and follow guidelines for the tasks for which you have received appropriate training Urinalysis and preparation of specimens for investigation by the pathology laboratory Measuring and recording following physiological measurements in routine presentations: Blood pressure Pulse rate and rhythm Temperature Height and weight body mass index Venepuncture ECG Basic dressings Ear irrigation Ordering/maintaining stock levels and control in treatment area. Conduct chronic disease health reviews Conduct LD / SMI health reviews Conduct NHS health checks Prepare and maintain environments during and after patient care interventions Provide chaperone services for patients and clinicians Assist in raising awareness of health and well-being, and how it can be promoted Give accurate and appropriate information to patients and groups within own competence Responsibility for Information Processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice Take the necessary precautions when transmitting information Understand and follow the requirements of confidentiality (including the Data Protection Act) and the Freedom of Information Act and to refer on any queries as appropriate. Follow Practice policy regarding the use of email and computer tasks as the main internal method of non-verbal communication and the use of the intranet and the internet as the main source of internal and external information, including the retrieval of relevant information for patients on their condition. Organisation/Quality The post-holder will: Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation. Utilise the audit cycle as a means of evaluating the quality of work, implementing improvements where required. Ensure that you are familiar with the Practices Policies available in the practice staff handbook Ensure that you undertake all mandatory training as per the practices Training Policy. Attend the practices Protected Learning Time Sessions. Maintain your CPD and ensure you revalidate all the necessary skills and qualifications in a timely manner. Cold chain management (logging fridge temperatures and downloading dataloggers, informing appropriate person if any concerns. Checking emergency equipment and ensuring equipment is in date Supporting the Quality Outcomes Framework (QOF) to achieve and support patients with specific disease areas. (this can incorporate quite a lot but we need to see where it develops) Safeguarding Affinity Care is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensure that they are aware of the organisations policy and procedures for safeguarding and discharge their responsibilities for safeguarding effectively. It is individual staff members responsibility to maintain competences with regards to levels of safeguarding training commensurate with individual roles. Staff should report any safeguarding concerns to the appropriate agencies in line with the safeguarding policy. Equality and diversity Act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures. Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion, etc. Follow the Practice Chaperoning policy. Be aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults, including Practice policies. Follow the guidance and policies and take action in an appropriate manner. Health, safety and security Wear the appropriate Personal Protection Equipment and clothing at all times in accordance with the Infection Control Standard Operating Procedure. Apply appropriate infection-control measures and maintain work areas in each clinical room, in accordance with the Infection Control Standard Operating Procedure, so that they are clean, safe and free from hazards reporting of any potential risks identified including: Hand washing Universal hygiene procedures Collection and handling of laboratory specimens Segregation and disposal of waste materials Decontamination of instruments and clinical equipment Reporting and treatment of sharps injuries Dealing with blood and body fluid spillages Assist patients and colleagues in adopting sound infection control measures Use the personal security systems within the workplace according to Practice guidelines. Assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients. Follow Health and Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using the incident reporting system. Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines. Patient Confidentiality and ensuring dignity and respect of patients The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. This includes written and verbally communicated information. The job holder should at all times treat patients with dignity and respect and actively seek to assure an environment that facilitates this. Communication & working relationships To be responsible for ones own behaviour to effectively create a working environment that has a good team spirit, is professional in orientation and has mutual respect amongst colleagues. Establishing and maintaining effective communication and constructive input to areas of service development and systems re-design. Training and Development You will be required to complete the mandatory training and ensure you embrace the Training & Development Policy. You are also required to attend the monthly Protected Learning Time meetings You must have competency evidence for venapuncture and BP. Training will be provided for dressings, basic wound checks, suture / staple removal. Special Working Conditions You may be asked to work at other premises owned or associated to the practice. This will be subject to reasonable request in terms of travel compared to the routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice. You will be required to wear a uniform and/or scrubs. Teamwork Participate in team activities that create opportunities to improve patient care. Ensure clear understanding and utilisation of services and referral mechanisms and policies to meet patient need. Other You will be required to work at other premises owned or associated to Affinity Care. This will be subject to reasonable request in terms of travel compared your routine site of work. You may also be asked from time to time to be flexible in your working hours as per the needs of the practice. You will be required to: Give good and regular attendance. Maintain a tidy and organised work area. Any other duty as requested, including covering for absent colleagues. This job description is subject to periodic review and amendment in consultation with the post-holder in the light of changing circumstances. REHABILITATION OF OFFENDERS ACT 1994 Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are spent under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by the Trust. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Rate: £13.10 per hour

Shifts:8AM - 10PM and 10PM - 8AM including weekends

Company Description

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate. With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.

At Priory, you'll have the opportunity to be part of something special. A closeknit, supportive and diverse team who help to make a real difference to people’s lives.

We offer full training and numerous career pathways, including our Nurse Apprenticeship program.

Our roles can be flexible around your lifestyle, either full or part time and with a variety of shift patterns including weekdays and weekends.

For further detail on the site location and type of support provided, please review the additional information section.

Job Description

Your positive attitude and passion for providing high quality care and support will be your key strengths, but you'll also have a friendly, patient and positive approach to work. You should be keen to learn and show compassion to care for the people we support.

You will provide support with day to day activities, whilst encouraging and promoting independent living. As part of our team, you’ll help people reach their potential, through both practical and emotional support, making a positive difference to their lives.

Our teams provide care and support for individuals with different conditions at Priory sites all across the UK.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support. Not only is full training provided, but there are numerous career pathways available to you, including our Nurse Apprenticeship program.

Benefits include:

A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and commitment to on-going training
28 days annual leave including bank holidays
Online benefits and cashback rewards
Blue Light Card application opportunity
Cycle to work scheme
NEST pension option
Benefits are subject to T&Cs
Responsibilities

Supporting with personal care tasks, such as washing, dressing, eating and personal care
Perform light housekeeping tasks, such as dusting, vacuuming, and changing bed clothes
Assist with safe lifting, transferring, repositioning and movement of individuals
Assistance and support to attend medical appointments
Observe, monitor, and record physical and emotional well-being, and quickly report any changes to senior staff
Encouragement to participate in social and recreational activities
Qualifications and Skills

Excellent interpersonal skills and a caring nature
Empathy, understanding and patience
Ability to work on your own and as part of a team
Ability to understand and follow policies and procedure
The ability to anticipate and respond to challenges
Competent in verbal and written English
A healthcare qualification is desirable, but not essential
To be considered for this role, we require you to have the right to work in the UK.

Bedborough House is located in Radstock, Somerset. We offer residential support for eight autistic people, and those who have a learning disability. Our home is located in a residential area, surrounded by the beautiful views of Somerset. We provide person-centred support, promoting independence, daily living skills and access to the community, helping to improve our residents’ quality of life.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory.

We are an equal opportunities employer.

Job Description

Cleaning / Assembling Operative - PKC12060
£23,819 - £24,889
Joint Equipment Loan Service (JELS), Perth

Are you an enthusiastic and motivated individual who can work in a professional manner as part of a busy team?

If so, you may then have the qualities we are looking for to become our new Cleaning Assembling Operative at the Joint Equipment Loan Service (JELS), Perth.

The Joint Equipment Loan Service (JELS) provides a priority-driven delivery, fitting and collection service throughout Perth & Kinross; supplying equipment to meet the assessed needs of service users with physical disabilities, and acute and chronic illness.

Do you have the ability to work under pressure, prioritise, and problem solve?

If so, the equipment provided supports hospital discharge and prevents hospital admission by maximising the service user's independence within their home environment while supporting their rehabilitation and/or improving safety in their home. Equipment is also supplied to support end of life situations.

This equipment includes daily living aids that assist with toileting, bathing, showering and household activities to pressure care mattresses and cushions, profiling beds and mobile hoists.

This is a great opportunity for an enthusiastic and motivated person to work as part of our busy team ensuring all of the equipment is refurbished to the highest standard in order to be reassigned to others.

Do you have the ability to identify, manage and mitigate potential risks to self and others, by applying existing guidelines, seeking advice when required?

If so, this post does involve manual handling work and you must be able to carry out the physical demands of the post.

The ability to work with minimal supervision and follow approved policies and procedures is essential due to the lone working aspect of the role, you will also have the opportunity to work as part of the established team and it would be of benefit if you have good team working skills along with a customer focused approach to work.

A knowledge of Occupational Therapy and Community Nursing equipment is desirable; however, training will be given as to the range of daily living aids and medical equipment issued into the Community.

The role involves working out of our JELS store based in the Inveralmond Industrial Estate, Perth.

The Individual

Do you have an understanding as to the Council’s Values and Behaviours as drivers as an organisation and as individuals, related to Ambition, Compassion, and Integrity?

If so, you will be able to influence the way we work with each other as well as the people and communities we serve, by:

• Thinking “yes”, be creative, look to improve, and focus on positive outcomes.
• Treating everyone with kindness, dignity, and respect.
• Be open and honest, be fair and consistent, and support us to do what we say we will.

A driving licence is essential as you may be asked to assist with tasks that require you to drive and travel to a variety of locations across Perth and Kinross.

If you would like any more information regarding this vacancy or to visit JELS before you apply, please contact Colin Cook, Store Supervisor or Susan McInally, Manager on 01738 475757.

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, any offer of employment will be subject to the successful completion of mandatory checks including eligibility to work in the UK, Disclosure Scotland or PVG, qualifications, references, and fitness to undertake the post. This may also include an Overseas Criminal Records Check if you have spent time living overseas.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!

Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland Jobs, careers and employment.

What we can do for you

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

Proud member of the Disability Confident employer scheme

Various positions available
Permanent
Term Time Only
Up to 30 Hours per week
TPLTSS3 £17,192 - £17,464 (actual salary, based on 30 hours per week)
Plus various Company BenefitsThe Priory Learning Trust (Somerset Business Award winner for Employer of the Year) is looking to recruit Learning Support Assistants to work at our The King Alfred School – An Academy site in Highbridge.At TKASA, we look after our colleagues. We offer high quality development opportunities and a supportive, dynamic and diverse workplace, highly supported by a hands-on team in all areas, from support, to teaching, to senior leadership.For support staff at TKASA, we offer a variety of development opportunities - fully funded apprenticeships, cross site working and opportunities to share best practice and experiences across all of our trust schools.As part of this role, you will;Work within a learning framework set by the classroom teacher(s), provide support for the individual and collective needs of pupils, which ensures that they have equality of access to opportunities to learn and develop.Act as an integral part of the school staff team, and as such to make a contribution to the overall aims of the school, working within agreed policies and procedures.Promote pupil well-being by encouraging them to develop good relationships with others, develop their self-reliance and self-esteem, help them to adjust to new settings and to practice good standards of health and hygiene. The successful candidates will have;A good standard of education / three or more GCSEs including Maths and English at grade C or above or L2 Literacy and Numeracy.Some experience of successfully supporting children of different ages.To be creative and good at thinking ‘outside the box’.An ability to adapt and respond to the needs of the children.Good interpersonal skills to communicate with the class-teacher, teaching assistant and children.We are a flexible employer and will do our best to accommodate all types of working, so please do apply. We are an employer who takes staff workload seriously. We work together as one team to support each other, with the added benefit of being a part of a large Trust in the local area with opportunities that reflect this.As a TPLT employee, you will have access to incredible employee benefits, including -The PLaTform - Access to our dedicated wellbeing centre & exclusive shopping discounts.Healthshield - A fully funded Healthcare Scheme which provides services such as a 24/7 GP Line & Healthcare cashback.Discounted nursery fees at our Academy pre schools.CPD opportunities both internally & externally.A very friendly school community with dedicated, supportive & inspiring colleagues.About The Priory Learning Trust:TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first-class education to a wide range of children, from all backgrounds.At our heart is a passion to put ‘Students First’ and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high-achieving, successful schools.We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also ‘cherish’ our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.TPLT is also a successful Training School Alliance. This has been a great foundation on which to build for excellence. We know that this key focus on staff development will deliver exciting and effective learning to our children and young people.Early applications are encouraged as we reserve the right to close the vacancy early.The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act.The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide.This role involves working with children on a daily basis and is therefore in regulated activity.Offers of employment will be subject to satisfactory references, online searches and Disclosure and Barring Service clearance.Please see the following links to our Safeguarding and Child Protection policy and Recruitment and Selection policy.Closing Date: 10 November 2024Proposed Interview Date: 15 November 2024Proposed Start Date: 09 December 2024

What skills and experience we're looking for

As part of this role, you will;

• Work within a learning framework set by the classroom teacher(s), provide support for the individual and collective needs of pupils, which ensures that they have equality of access to opportunities to learn and develop.
• Act as an integral part of the school staff team, and as such to make a contribution to the overall aims of the school, working within agreed policies and procedures.
• Promote pupil well-being by encouraging them to develop good relationships with others, develop their self-reliance and self-esteem, help them to adjust to new settings and to practice good standards of health and hygiene.

The successful candidates will have;

• A good standard of education / three or more GCSEs including Maths and English at grade C or above or L2 Literacy and Numeracy.
• Some experience of successfully supporting children of different ages.
• To be creative and good at thinking ‘outside the box’.
• An ability to adapt and respond to the needs of the children.
• Good interpersonal skills to communicate with the class-teacher, teaching assistant and children.

What the school offers its staff

The Priory Learning Trust (Somerset Business Award winner for Employer of the Year) is looking to recruit Learning Support Assistants to work at our The King Alfred School – An Academy site in Highbridge.At TKASA, we look after our colleagues. We offer high quality development opportunities and a supportive, dynamic and diverse workplace, highly supported by a hands-on team in all areas, from support, to teaching, to senior leadership.For support staff at TKASA, we offer a variety of development opportunities - fully funded apprenticeships, cross site working and opportunities to share best practice and experiences across all of our trust schools.

As a TPLT employee, you will have access to incredible employee benefits, including -


• The PLaTform - Access to our dedicated wellbeing centre & exclusive shopping discounts.
• Healthshield - A fully funded Healthcare Scheme which provides services such as a 24/7 GP Line & Healthcare cashback.
• Discounted nursery fees at our Academy pre schools.
• CPD opportunities both internally & externally.
• A very friendly school community with dedicated, supportive & inspiring colleagues.

About The Priory Learning Trust: TPLT grew from an intent to bring the power of partnership and sharing to bear and provide a first-class education to a wide range of children, from all backgrounds.At our heart is a passion to put ‘Students First’ and deliver exceptional education; beyond outstanding for every single child. We do this with a relentless drive for academic excellence, shared moral purpose and values combined with lots of fun and happiness. We believe that happy schools are also high-achieving, successful schools.We strive for partnerships between students, families, staff and the wider community to create exceptional student outcomes. We also ‘cherish’ our staff. We believe they are amazing and are passionate to empower them through support, training, and career opportunities. With such brilliant people all aiming for the same goals, we are able to ensure every student achieves all that they are capable of and more, regardless of their background.TPLT is also a successful Training School Alliance. This has been a great foundation on which to build for excellence. We know that this key focus on staff development will deliver exciting and effective learning to our children and young people.

Early applications are encouraged as we reserve the right to close the vacancy early.The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act.The amendments to the Exceptions Order 1975 (2013) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service filtering guide.This role involves working with children on a daily basis and is therefore in regulated activity.Offers of employment will be subject to satisfactory references, online searches and Disclosure and Barring Service clearance.Please see the following links to our Safeguarding and Child Protection policy and Recruitment and Selection policy.

Commitment to safeguarding

The Priory Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All paid positions which involve working regularly within academies are exempt from the Rehabilitation of Offenders Act 1974. You must declare all convictions (including convictions with Absolute Discharge), cautions or bind-overs you may have, even if they would otherwise be regarded as ‘Spent’ under this Act and where applicable any disqualifications under the Childcare Act.

An exciting new job opportunity has arisen for a committed Positive Behaviour Support Practitioner to work in an exceptional care home based in the Radstock, Somerset area. You will be working for one of UK's leading health care providers

This care home is a specialist autism service for adults. There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging

**To be considered for this position you must hold a qualification in MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC and qualified or willing and able to work towards PROACT-SCIPr-UK® Instructor**

As a Positive Behaviour Support Practitioner your key duties include:
• Work closely with the people we support, colleague teams and stakeholders to develop and deliver Positive Behaviour Support for individuals and services
• To work in an environment where you can have a positive impact on improving both the long term and the everyday lives of the people we support
• Deliver support that enables individuals to develop and improve their quality of life outcomes

The following skills and experience would be preferred and beneficial for the role:
• Person centred beliefs, values and attitude
• Excellent communication skills
• The ability to work as part of a team in a leadership capacity, leading and influencing others positively
• An in depth understanding of the principals of Positive Behaviour Support and Principals of Applied Behaviour Analysis
• Excellent record keeping and written skills including report writing
• A full UK driving license for this role to enable travel between services

The successful Positive Behaviour Support Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays (at commencement of employment)
• A group Personal Pension Plan (GPPP)
• Private Medical Insurance Scheme
• Life Assurance
• Free meals while on duty
• Care first - Employee Assistance Services
• Continuous learning and development
• Childcare vouchers
• Career development
• Personal health insurance
• An employee assistance programme
• Voluntary benefit

Reference ID: 6569
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Job Description

Deputy Home Manager (Residential Care)

Salary: £29,000

40 hours per week

We are looking for an experienced and dedicated Deputy Home Manager to join our client's residential care home, which specialises in providing exceptional care for individuals with autism. As a Deputy Home Manager will play a crucial role in supporting the Home Manager to maintain the highest standards of care and support for their residents, ensuring a nurturing and inclusive environment.

The ideal candidate will possess:

• Level 3 in Health and Social Care or above, showcasing a solid foundation in care practices and expertise in supporting individuals with autism.
• Demonstrable previous experience in a senior role within a residential care setting, specifically with individuals with autism, reflecting a profound understanding of their unique needs.
• Strong leadership and communication skills, facilitating effective collaboration and team management within a compassionate and empathetic environment.
• A person-centred approach with a genuine passion for working with individuals with autism, demonstrating empathy and dedication to enhancing their quality of life.
• In-depth knowledge of relevant regulations and best practices in residential care, ensuring compliance and the delivery of high-quality care.

As a Deputy Home Manager you will get:

• Company pension scheme
• Online benefits portal
• Comprehensive training and induction
• Free DBS check

As the Deputy Home Manager, you will have the opportunity to:

• Collaborate with the Home Manager in overseeing the management of the residential care home, ensuring its effective and efficient operation.
• Provide strong leadership by supervising and guiding care staff, fostering a supportive and collaborative team environment.
• Customize and oversee the implementation of care plans, placing emphasis on each resident's well-being and independence.
• Engage with external professionals, families, and stakeholders to advocate for the best interests of the residents, ensuring a holistic approach to care.
• Cultivate a safe, inclusive, and nurturing environment for all residents and staff, promoting a sense of belonging and well-being.
• Contribute to the training, development, and performance management of staff, optimizing the capabilities of the care team.

Reference: WILL79945/MW

INDNUR

About the Role: Are you passionate about technology and customer service? My client, a leading tech company based in Stevenage, is seeking a Junior Service Desk Analyst to join their dynamic team. As the initial point of contact for clients, you will play a crucial role in providing first-class technical support and ensuring smooth operations.

Key Responsibilities:

• Provide exceptional technical and customer service to users of our software.
• Answer support phone lines and troubleshoot issues.
• Escalate tickets to appropriate teams when necessary.
• Monitor and manage the unassigned queue.
• Maintain clear and detailed notes on tickets for smooth handovers.
• Respond to tickets professionally, adhering to Service Level Agreements.
• Create and modify documentation for internal and external use.
• Collect data for reporting purposes.
• Log support requests, research, and solve problems.

I am looking for a candidate who is able to:

• Ability to prioritise and multitask.
• Strong teamwork and independent working skills.
• Keen attention to detail and enthusiasm for learning.
• Excellent communication skills, both verbal and written.
• Strong organisational skills.
• Familiarity with Microsoft Office suite and operating systems.
• An interest in IT/technology.

Educational Requirements:

• GCSE/A-Levels/Degree in Information Technology, Computer Science, or similar technical fields.
• Technical subjects preferred at A-Levels/BTEC.

Why Join this business?

• Innovative Culture: Be part of a team that thrives on creativity and continuous improvement.
• Collaborative Environment: Work in a friendly, motivated, and team-oriented culture.
• Professional Growth: Opportunities for career progression and personal development.
• Inclusive Workplace: We value diversity and inclusion, ensuring everyone feels able to participate and achieve their potential.
• Supportive Management: Our managers build trust through transparency, inspire and motivate team members, and encourage innovation and growth.

Company Values:

• Versatile: Adaptable and resourceful, going above and beyond to stay resilient.
• Innovative: Driven by creativity and a forward-thinking approach.
• Brilliant: Delivering exceptional service and product excellence.
• Engaging: Emphasising empathy, mutual respect, and a positive work environment.

Join my client and be part of a tech company that not only delivers exceptional products and services but also fosters a positive, collaborative, and inspiring work environment. Apply today and take the next step in your career!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

An exciting new job opportunity has arisen for a committed Positive Behaviour Support Practitioner to work in an exceptional care home based in the Radstock, Somerset area. You will be working for one of UK's leading health care providers

This care home is a specialist autism service for adults. There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging

**To be considered for this position you must hold a qualification in MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC and qualified or willing and able to work towards PROACT-SCIPr-UK® Instructor**

As a Positive Behaviour Support Practitioner your key duties include:
• Work closely with the people we support, colleague teams and stakeholders to develop and deliver Positive Behaviour Support for individuals and services
• To work in an environment where you can have a positive impact on improving both the long term and the everyday lives of the people we support
• Deliver support that enables individuals to develop and improve their quality of life outcomes

The following skills and experience would be preferred and beneficial for the role:
• Person centred beliefs, values and attitude
• Excellent communication skills
• The ability to work as part of a team in a leadership capacity, leading and influencing others positively
• An in depth understanding of the principals of Positive Behaviour Support and Principals of Applied Behaviour Analysis
• Excellent record keeping and written skills including report writing
• A full UK driving license for this role to enable travel between services

The successful Positive Behaviour Support Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays (at commencement of employment)
• A group Personal Pension Plan (GPPP)
• Private Medical Insurance Scheme
• Life Assurance
• Free meals while on duty
• Care first - Employee Assistance Services
• Continuous learning and development
• Childcare vouchers
• Career development
• Personal health insurance
• An employee assistance programme
• Voluntary benefit

Reference ID: 6569
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

An exciting new job opportunity has arisen for a committed Positive Behaviour Support Practitioner to work in an exceptional care home based in the Radstock, Somerset area. You will be working for one of UK's leading health care providers

This care home is a specialist autism service for adults. There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging

**To be considered for this position you must hold a qualification in MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC and qualified or willing and able to work towards PROACT-SCIPr-UK® Instructor**

As a Positive Behaviour Support Practitioner your key duties include:
• Work closely with the people we support, colleague teams and stakeholders to develop and deliver Positive Behaviour Support for individuals and services
• To work in an environment where you can have a positive impact on improving both the long term and the everyday lives of the people we support
• Deliver support that enables individuals to develop and improve their quality of life outcomes

The following skills and experience would be preferred and beneficial for the role:
• Person centred beliefs, values and attitude
• Excellent communication skills
• The ability to work as part of a team in a leadership capacity, leading and influencing others positively
• An in depth understanding of the principals of Positive Behaviour Support and Principals of Applied Behaviour Analysis
• Excellent record keeping and written skills including report writing
• A full UK driving license for this role to enable travel between services

The successful Positive Behaviour Support Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays (at commencement of employment)
• A group Personal Pension Plan (GPPP)
• Private Medical Insurance Scheme
• Life Assurance
• Free meals while on duty
• Care first - Employee Assistance Services
• Continuous learning and development
• Childcare vouchers
• Career development
• Personal health insurance
• An employee assistance programme
• Voluntary benefit

Reference ID: 6569
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Sales Account Manager - QE2 Conference Centre

• £32561.33 per annum

Who We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.We are culinary champions - it\\'s what we do and it\\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing\\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH\\'s and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby\\'s first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

More about the role:

Overall Purpose of the RoleThe QEII Centre is the largest dedicated conference and exhibition space in Central London and we are looking for an enthusiastic Sales Account Manager with an eye for customer service and a passion for building customer relationships. You will be responsible for the selling of the facilities at QEII Centre to the corporate and agency market, employing sales skills to achieve room hire and catering spend revenue targets. You will be responsible for the research of clients and events to follow up whilst utilizing proactive skills and maintaining high levels of client satisfaction.

Key Tasks and Responsibilities

• To professionally and effectively employ sales and account management skills to achieve targeted room hire revenue and catering spend from both core (conference and meetings) and non-core events (all other events including dinners, fashion shows, product launches etc.)
• To act as the first point of contact for clients enquiring about using the Centre; handling incoming enquiries in a friendly, professional and efficient manner according to BDRC guidelines and ensuring that all information is accurately captured on the CRM system.
• To prepare informative bespoke proposals that fully meet the client’s objectives and brief.
• To follow up all enquiries within the required time frames recording the details on the CRM system.
• To conduct engaging, informative show rounds of the venue, selling the full range of services including catering and AV and giving the client confidence that the Centre is the best choice of venue for their event.
• To negotiate within defined parameters where necessary gaining confirmation from the client that they wish to proceed.
• To prepare contracts and all necessary paperwork for the event.
• To arrange and attend a handover meeting to pass the client on to the operational team.
• To undertake proactive research and activity to gain new clients for the Centre.
• To expand and maintain an accurate and current UK client database.
• Represent the QEII Centre at tradeshows and conferences following up all leads within agreed time-scales.
• Advise Director of Sales & Marketing regarding client feedback/comments relating to product content and pricing as well as Centre performance.
• To ensure contracted client events are handed over to Event Management and Operational teams with a comprehensive analysis of client needs, objectives and potential secondary sales opportunities
• Participate in sales team and management team workshops and business management and planning forums and activities.
• Maintain accurate records of all contacts with clients and associated CRM systems.
• Undertake any reasonable duties as specified by the Senior Account Manager or Director of Sales & Marketing.
• To actively upsell each event to maximise profitability and sales
• Forecasting projected sales for each event and updating on a regular basis for weekly forecast meetings

About you:At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.As part of Compass you\\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\'s biggest businesses.Job Reference: com/1707/68683001/52065007/SUCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Undertake new patient health checks b. Support the practice nurse with health promotion programmes c. Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly e. Undertake wound care, dressings and other clinical tasks as required f. Support the practice nurse with the management of chronic disease clinics g. Carry out BMI checks as directed h. Act as a chaperone as required i. When trained, undertake phlebotomy j. When trained, administer flu vaccinations k. Carry out ECGs as requested l. Ensure specimens are recorded and ready for onward transportation m. Provide support during minor operations as required n. Ensure all clinical rooms are adequately stocked and prepared for each session o. Ensure fridges are cleaned routinely in accordance with extant guidance p. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy q. Deliver opportunistic health promotion where appropriate In addition to the primary responsibilities, the Healthcare Assistant may be requested to: a. Participate in practice audit as directed by the audit lead b. Support and participate in shared learning within the organisation

An exciting new job opportunity has arisen for a committed Positive Behaviour Support Practitioner to work in an exceptional care home based in the Radstock, Somerset area. You will be working for one of UK's leading health care providers

This care home is a specialist autism service for adults. There is a staff team who have significant expertise in supporting people with autism and behaviours that may be challenging

**To be considered for this position you must hold a qualification in MSc Applied Behaviour Analysis, MA or MSc in Autism Studies, PBS Graduate Diploma, PBS BTEC and qualified or willing and able to work towards PROACT-SCIPr-UK® Instructor**

As a Positive Behaviour Support Practitioner your key duties include:
• Work closely with the people we support, colleague teams and stakeholders to develop and deliver Positive Behaviour Support for individuals and services
• To work in an environment where you can have a positive impact on improving both the long term and the everyday lives of the people we support
• Deliver support that enables individuals to develop and improve their quality of life outcomes

The following skills and experience would be preferred and beneficial for the role:
• Person centred beliefs, values and attitude
• Excellent communication skills
• The ability to work as part of a team in a leadership capacity, leading and influencing others positively
• An in depth understanding of the principals of Positive Behaviour Support and Principals of Applied Behaviour Analysis
• Excellent record keeping and written skills including report writing
• A full UK driving license for this role to enable travel between services

The successful Positive Behaviour Support Practitioner will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 37.5 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
• 25 days annual leave plus bank holidays (at commencement of employment)
• A group Personal Pension Plan (GPPP)
• Private Medical Insurance Scheme
• Life Assurance
• Free meals while on duty
• Care first - Employee Assistance Services
• Continuous learning and development
• Childcare vouchers
• Career development
• Personal health insurance
• An employee assistance programme
• Voluntary benefit

Reference ID: 6569
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Post: PCN Care Coordinator Salary: £25 28,000 (inclusive of London Weighting) Hours: 37.5 Hours Accountable To: Senior PCN Development Manager Location: Across the Healthsense PCN practices Purpose of the role Care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. Care coordinators review patients needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate. Care coordinators could potentially provide time, capacity and expertise to support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them. Their aim is to help people improve their quality of life. The successful candidate will be based in a local cluster of General Practices as part of Healthsense Primary Care Network (PCN). They will be caring, dedicated, reliable and person-focused and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support. This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN. There may be a need to work remotely depending on the requirements of the role. Please note that the role of a care coordinator is not a clinical role. Key responsibilities The postholder will support the PCN management with conducting searches on data cohorts and helping to meet Impact and Investment Fund (IIF) indicators and Enhanced Service workstream targets. Work with people, their families and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes. Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care. Assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health. Support people to take up training and employment, and to access appropriate benefits where eligible; for example, through referral to social prescribing link workers. Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support. Work collaboratively with GPs and other primary care professionals within the PCN to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals within the PCN. Support the coordination and delivery of multidisciplinary teams with the PCN. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations. Explore and assist people to access a personal health budget where appropriate. Work with people, their families, carers and healthcare team members to encourage effective help-seeking behaviours; Identify unpaid carers and help them access services to support them; Conduct follow-ups on communications from out of hospital and in-patient services; Support practices to keep care records up-to-date by identifying and updating missing or out-of-date information about the persons circumstances. Key Tasks 1. Enable access to personalised care and support a. Take referrals for individuals or proactively identify people who could benefit from support through care coordination; b. Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs; c. Work towards increasing patients understanding of how to manage and develop health and wellbeing through offering advice and guidance; d. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them; e. Use tools to measure peoples levels of knowledge, skills and confidence in managing their health and to tailor support to them accordingly. f. Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people - this could include the initial identification of carers onto the carer register g. Support people to develop and implement personalised care and support plans; h. Review and update personalised care and support plans at regular intervals; i. Ensure personalised care and support plans are communicated to the GP and any other professionals involved in the persons care and uploaded to the relevant online care records, with activity recorded using the relevant SNOMED codes; 2. Coordinate and integrate care a. Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations b. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system; c. Refer onwards to social prescribing link workers and health and wellbeing coaches where required; d. Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported; e. Actively participate in multidisciplinary team meetings f. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. g. Record what interventions are used to support people, and how people are developing on their health and care journey; h. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation; i. Work sensitively with people, their families and carers to capture key information, while tracking of the impact of care coordination on their health and wellbeing; j. Encourage users to provide feedback and to share their stories about the impact of care coordination on their lives; k. Record and collate information according to agreed protocols and contribute to evaluation reports required for the monitoring and quality improvement of the service. 3. Professional development a. Work with a named clinical point of contact for advice and support. b. Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required; c. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety. 4. Miscellaneous a. Establish strong working relationships with GPs and practice teams and work collaboratively with other care coordinators, social prescribing link workers and health and wellbeing coaches, supporting each other, respecting each others views and meeting regularly as a team; b. Act as a champion for personalised care and shared decision making within the PCN; c. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner; d. Identify opportunities & gaps in the service and provide feedback to continually improve the service and contribute to business planning; e. Work in accordance with the practices/PCNs policies and procedures; f. Contribute to the wider aims and objectives of the PCN to improve and support primary care.