Total 37 administrative clerical job vacancies in Customer Service category in Islandwide

This advertisement is recruiting for the position of Receptionist cum Administrative.

If successfully selected, you will be seconded to MOE primary located in Ang Mo Kio.

Contract Period: From 02 January 2025 to 31 December 2025.

Option to Extend: From 01 January 2026 to 31 December 2026.

Personnel to be deployed at the following hours:

Contract Period: From 02 Jan 2025 – 31 December 2025.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Option Period: From 01 Jan 2026 – 31 December 2026.

• Mondays to Fridays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Job Description

• Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are voluminous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate the case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situations when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent

The Personnel to have the following skills and experience:

• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative

This advertisement is recruiting for position of Receptionist cum Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Yishun.

Contract Period: From 1 January 2025 – 31 December 2025

Option to Extend: for a further period of 12 months.

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break.
• Fridays: 7:00am to 3:30pm, inclusive of 1 hr lunch break.
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Reception

• Cover front desk customer service duties for Primary School and MOE Kindergarten.
• Answer phone calls, attend to walk-in visitors, takes messages, responds to enquiries and provide general useful information (in a dynamic environment where high calls volume can be expected during peak hours).
• Maintain customer related information when required, eg phone log.
• Communicate with teachers regarding parents’ feedback/ messages from phone calls or walk-in parents.
• Handle daily varied demands and queries from parents/ students/ vendors/ staff etc.
• Render first level assistance to walk-in students’ needs including attending to sick and injured students, early dismissals. To escalate such cases to other colleagues in the office immediately if it is beyond superficial cases
• Handle/ support situation when student(s) vomited and soiled their clothes.
• Assist students in times of need, e.g. handling lost & found items, change of uniform, contacting teacher/ parent, locating classroom.
• Assist in receiving of goods and incoming mails.
• Maintain tidiness of the reception area at all times.

General Administration

• Assist in the counting / sorting / packing / distribution of brochures or leaflets/items to the teachers and students.
• Assist in the dissemination of information: school circulars, parents’ messages.
• Inventory management of spare uniforms and first aid items.
• Assist with the updating of Organisational Chart when new staff joins, or resigning staff leaves.
• Assist with updating the attendance system on a daily basis, using the IT-enabled system of attendance tracking.
• Any other duties assigned by School Leaders, Administrative Managers (AM) or Operation Managers (OM), including supporting school key personnel as assigned by the AM.

The personnel shall minimally have the following qualifications, skills and experience:

Qualifications:

• Minimum 3 GCE ‘N’ level Passes including English and Mother Tongue language.

Skills:

• Must be proficient in computer applications such as MS Word, MS Excel.
• Possess customer service oriented disposition with good interpersonal and communication skills.

Experience:

• Shall have at least 3 years of relevant experience in administrative role and/or front desk reception, preferably with prior working experience in an educational institution.
• Able to relate well with young children.

Key Highlights

• Contract Duration: 2-years
• Nearest MRT: Woodlands (Main Office), Pasir Panjang or Tampines
• Salary: $2,300 - $2,800 per month
• Working Arrangement: Monday – Friday (Office Hours)

Responsibilities

You will be part of a team that champions for the fair treatment of domestic workers in Singapore and promotes cohesive social integration among the community.

• To interview migrant domestic worker (MDWs) in their native language, with the assistance of interpreters, if necessary, either face-to-face or by other means for the purpose of understanding their employment and welfare conditions.
• Render assistance or provide advisory on employment related issues (both to MDWs and employers).
• Escalate infringement of employment and welfare to the relevant authorities.
• Collate and record responses of interviewees onto a custom-designed interview platform, and the collation of reports.
• Perform general clerical duties such as answering phones, appointment scheduling, calling employers to missed interview, letter printing and folding, entering data into spreadsheets, photocopying and collating.
• Other duties as assigned by organisation/supervisor/ centre manager.

Requirements

• ‘O’ Level, ‘A’ Level and Diploma in any field.
• Good command of the English, Mizo and Burmese language to liaise with Myanmar external partners.
• Experience in administrative and customer service will be advantageous.
• Able to communicate in a clear and confident manner, written and verbal.
• Strong interpersonal skills with positive disposition.
• Strong team player.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Wong Xue Ying

BGC Group Pte Ltd

EA License No: 05C3053

Registration No. R22108799

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Please note that we will not consider your application if this form is not submitted.

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Toa Payoh North

Bishan Street 12

Woodlands Drive 62

Anchorvale Drive

Jalan Bunga Rampai

Martia Road

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date:

If you are shortlisted, you will be notified within 2 weeks from the application date.

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous) Able to use school implemented IT system for administrative purposes.
•  To handle daily varied demands and queries from parents / students / vendors / staff etc
•  To call pupils absentees and to check with parents on their child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events.
•  To render first level assistance to walk-in pupils’ needs including sick & injured pupils.
• To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
•  To help update the school activity notice board in the office (data accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Job Title: Customer Service and Administrative Executive

Location: Singapore (Remote)

Job Summary:

We are seeking a Customer Service and Administrative Executive to manage customer inquiries, resolve issues, prepare invoices, and handle salary slip processing. This remote role requires a proactive and organized individual with excellent communication skills and a strong focus on customer satisfaction.

Key Responsibilities:

• Customer Interaction: Provide professional, timely responses to customer inquiries via phone, email, and virtual meetings.
• Problem Resolution: Address and resolve customer issues effectively, ensuring a high standard of customer service.
• Invoice Preparation: Accurately create and manage invoices for clients, maintaining organized records.
• Salary Slip Processing: Prepare and distribute salary slips accurately, ensuring timely delivery.
• Client Communication: Maintain regular contact with clients to understand their needs, respond to queries, and foster positive relationships.
• Administrative Support: Perform general administrative duties, such as record-keeping, documentation, and file management.

Qualifications:

• Education: Minimum of a high school diploma; a diploma or degree in Business Administration or related fields is an advantage.
• Experience: Previous experience in customer service, administration, or invoicing is preferred.
• Skills:Strong written and verbal communication skills.
  Proficiency in Microsoft Office (Word, Excel) and experience with invoicing and payroll software.
  Excellent problem-solving skills, attention to detail, and ability to work independently in a remote setting.
  Strong organizational skills and time management.
  

Personal Attributes:

• Customer-oriented and proactive in addressing client needs.
• Professional, reliable, and able to work independently.
• Strong interpersonal skills to build client relationships remotely.

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Hougang Ave 8, Ang Mo Kio St 13, Tampines Avenue 9, Toa Payoh North

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date: Within 2 weeks from today

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Position Title : Admin (Education Centre)
Location : Upper Serangoon Road, The Midtown Singapore 533971
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday (Both weekend need to work)
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,300

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)