Total 77 Art / Design / Entertainment job vacancies in APAC - Japan - Tokyo - Toranomon Hills Mori Tower

We are looking for an experienced Creative Director to provide our creative team with guidance and ideas to launch new impressive projects. You will devise the concepts and strategies for a particular venture and will monitor its progress. You will be able to implement your creative vision and become the point of reference for any creative plan that wants to make its way to the clients.

The goal is to achieve the best possible outcome of our projects both visually and essentially to meet customer expectations and drive our sustainable growth.

• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Collaborate with account executives to obtain knowledge of the clients’ requirements
• Direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Lead brainstorming/creative sessions to generate ideas
• Write and design unique and well-crafted copy that meet clients’ needs as well as our own
• Revise content and presentations, approve/reject ideas, provide feedback to the team
• Train and guide subordinates into accomplished professionals
• Monitor results of team efforts and propose actions for the future

The Team
The Workflow Design Studio reimagines customer experiences to drive innovation. The Studio is a specialized team of Service Designers, Developers, and Architects practicing Design Thinking who work with our customers and colleagues during the pre-sales process to co-create innovative solutions to key 
business challenges. Following a human-centred approach to innovation, the Studio draws from the diverse skill sets of each member to integrate the needs of people, the possibilities of technology, and the requirements for business success.

The Role
Your sweet spot is the intersection of human needs and business impact. You thrive in a fluid work environment, and are a self-motivated partner, leader and hands on maker. You enjoy a highly collaborative team environment, working across a variety of industries, and can synthesizing diverse perspectives.
What you get to do in this role:
• Work with sales teams and clients to position our services and identify business problems our 
team can help solve using our proven, design-led methodology
• Planning, facilitating, and co-delivering design thinking led workshops with customers 
(participants range from end users to C-level) and delivery partners
• Prepare, lead end to end engagements organising clients, team members with structured plans
• Articulate and logically communicate concepts with technical and non-technical audiences
• Co-create future state solutions with customers and colleagues
• Transform co-created future state narrative design into an experience, enhance and refine 
through validation of design concepts.
• Design impactful ways of relating ideas and concepts to executive audiences
• Synthesize, collaborate to create engagement stories and artefacts to share with the wider 
community and product teams.
• Share the engagement stories to drive awareness and demand
• Present at executive briefings and marketing events
• Thought lead, continually improve our methods and processes
• Stay current with ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?




Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.




We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for our all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will empower individuals to be happy, healthy, and successful in achieving their life goals.




Creative Support is committed to your continuous professional development and as a successful candidate, you will receive a full local and corporate induction and be enrolled on the Care Certificate if pertinent. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.




You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. You will be required to work in a flexible manner, on a roster basis, which will include evenings. Previous experience, whilst desirable, is not necessary – what we need most from you is gumption and a can-do attitude.




If you would like to have an informal discussion about this position, please contact Tamryn Nicol on tamryn.nicol@creativesupport.org.uk




Vacancy Reference Number: 72829

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. “Gender is considered to be an occupational requirement.” – Equality Act 2010




We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

We are looking for calm, resourceful, and enthusiastic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. The service you will be based at is a 3 minute walk from Mile End. There are many amenities around, such as local shops and buses. This makes it easy to travel from and to the service. The service consists of 41 flats providing residential nursing care.

You will have advanced skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for all of our service users. You will support people to maintain a healthy state of wellbeing - mentally, physically and emotionally. You will (alongside members of the person’s support circle) empower individuals to be happy, healthy, and successful in achieving their life goals. Flexible hours and working patterns can be considered.

Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, mental health needs, learning disabilities and other support needs. The support we offer is tailored to each service user’s individual needs and encourages independence and community engagement.

Creative Support is committed to your continuous professional development. As a successful candidate, you will receive a full local and corporate induction, and attain a level 3 certificate in ‘Preparing to Work in Adult Social Care’. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as sports and outdoor pursuits, creative arts, music and cooking.

You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends. Previous experience, whilst desirable, is not essential – what we need most from you is gumption and a can-do attitude. You can chose to be paid on a weekly or monthly basis.

Vacancy Reference Number: 79260

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.

What you get to do in this role: 

The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.

• You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions.
• Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
• Provide a variety of knowledge across multiple workflows.
• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
• Translate goals to outcomes into a customer roadmap.
• Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
• Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
• Manage technical governance, and an delivery operating model and governance.
• Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
• Support the sales effort by scoping and estimating the engagement and change orders.
• Be an active contributor of leading practices and expertise related to the ServiceNow platform.
• Maintain skills / certifications on <insert skill or cert> for <insert workflow>.
• Support the professional development of others through means of mentoring.

• 社内外の各専門領域のスタッフと緊密に連携しながら、クライアントの課題解決に繋がるデジタルマーケティングのPDCA全プロセスを手がけていただきます。

• ディレクターとして成果物に責任を持って企画から納品までをご担当いただくことになりますが、これはクライアントのデジタル戦略の中心的な役割を担っていただくことにほかなりません。

• 個人の能力を大きく発揮できるポジションですが、経験豊かな先輩やチームがしっかりとサポートしますので安心して業務に取り組んでいただける環境です。

• デジタルチームでは出社とリモートワークのハイブリッドで業務を行っています。リモートにおいてはMicrosoft Teamsを使用して日々の業務報告だけでなく、ざっくばらんに相談や雑談を行っており、気軽にコミュニケーションを取りやすい雰囲気を作っています。有休も取得しやすく、メリハリをもって働き、しっかり休める環境です。育休から復帰し、子育てと両立しながらリモートワークも活用し業務を行っている社員もおり、あなたのライフスタイルに合わせた働き方が可能です。手持ちの案件の状況によっては忙しいこともありますが、一つの目標に向かって、それぞれの領域のプロフェッショナルが一丸となって、クライアントのためによりよい提案を作り上げていくことにやりがいがあります。

業務内容

• アカウントチームなど社内他チームと連携したWebサイトの制作ディレクション

• クライアントや制作会社との各種コミュニケーション

• 各種CMSの規定に沿った更新オペレーション

• Google Analytics、Search Console等を使用したアクセス解析・改善提案

• 成果物のクオリティマネジメント

• デジタルマーケティングの企画立案

ABOUT THE COMPANY

THE WORLD OF is an experiential agency at the juncture of culture, technology and the human condition. A pioneer of imaginative world-building, it transports audiences through new dimensions, forging moments of meaningful exchange.

The studio’s practice is deeply rooted in archival research and incisive collaborations—with artists, designers, architects, musicians and creative technologists. At its core is the belief that emotional connection is grounded in the physical: tangible, sensory, in-person experiences. Its clientele are global, moving between disciplines and markets.

THE ROLE: PROJECT COORDINATOR

THE WORLD OF is seeking a full-time Project Coordinator to support the delivery of projects and agency operations.

The Project Coordinator will bring a passion for creativity, design, quality, and detail to the role, working closely with project teams, contributing to all stages of projects. This role will influence and become an integral part of the reputation of THE WORLD OF as an agency that is unrelenting in its commitment to original creative, design and detail.

RESPONSIBILITIES:

• Support the management and delivery of small-large scale projects for highly discerning global and local clients with creative, design and production standards that set new benchmarks within the market each time.
• Coordinate and manage the aspects of a project you are responsible for to ensure outcomes are delivered, producers are supported, and client expectations are surpassed.
• Maintain strong, professional, and effective communication with stakeholders, suppliers, and clients to build positive relationships.
• Fostering client relationships throughout all stages of the project to ensure clients’ expectations are exceeded, and all deliverables are achieved.
• Manage project budgets to meet the profit targets and required financial outcomes.
• Support the creative, design and production deliverables and timelines to ensure the concept and design is executed to THE WORLD OF standard.
• Support in the research and development of client proposals including proposal documentation, budgeting, feasibility, and sourcing.
• Working collaboratively to support the Director, Creative Director and Head of Projects and Head of Production as needed.
• To source, brief, liaise with and manage suppliers on and build strong and positive relationships to maximise value and outcomes.
• Contribute ideas and strategies to continually innovate and evolve the way in which we produce projects for greater efficiencies and outcomes.
• Support the project team on a day-to-day basis ensuring deliverables are met.
• Support on multiple projects at a time across all aspects of client management, production management, budget management and final delivery.
• Develop, drive and meet project timelines.
• Develop schedules, briefings and onsite documentation.
• Support on the onsite delivery final execution to the THE WORLD OF standard.
• Within the agency, the team is required to be available to work all days and nights when an event is on, excluding times when annual leave has been approved.
• Provide administrative support to the Office Manager and team.
• Contribute to a positive and collaborative team culture.
• Champion the agency’s sustainability code.
• This role reports to the General Manager

• Sydney-based—able to work from the Surry Hills office 5 days per week
• Communication excellence
• Organisational excellence
• Collaborative & Proactive
• Production support excellence
• Strong work ethic
• Passion for events

• Regular creative off-sites provided, including; bonding trips, theatre, events, exhibitions, and team meals
• A great, creative and dynamic team
• Newly refurbished office with beautifully designed detailing and an abundance of natural light
• Opportunities to contribute positively to the companies growth

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

A company is seeking a mid-level urban videographer for a unique project. The goal is to capture compelling footage of an electric scooter riding experience set against the vibrant, futuristic backdrop of Shinjuku City. This short-term engagement requires on-site presence for one to two days and aims to produce visually striking content that showcases the scooter's features within a cyberpunk-inspired urban environment.

Responsibilities:

• Capture high-quality video footage of an electric scooter in action throughout Shinjuku City
• Creatively frame shots to highlight both the scooter's features and the cyberpunk aesthetic of the urban environment
• Utilise various videography techniques to create dynamic and engaging content
• Work efficiently to maximise filming opportunities during the allocated time
• Collaborate with the project team to ensure the vision for the "Cyberpunk Electric Scooter" concept is realised

• Proven experience as a mid-level videographer, with a strong portfolio showcasing urban videography
• Proficiency with professional-grade video equipment and filming techniques
• Creative eye for composition and ability to capture visually engaging footage
• Understanding of cyberpunk aesthetics and ability to incorporate this theme into the video content
• Experience filming moving subjects in urban environments
• Ability to work efficiently and problem-solve on location

• Lead the development and execution of Endeavour’s Brand strategies, ensuring alignment with business and audience needs.
• Oversee brand campaigns, activations, and the marketing calendar, while driving creative excellence and adopting innovative practices like AI.
• Partner with key teams to optimise brand activities across all touchpoints.

 

The Marketing Manager - Creative is responsible for driving innovation, creativity, and strategic marketing excellence across the marketing community. This role plays a key part in driving a consistent Endeavour marketing way and spear heading capability uplift programs across the function. 
 

This role is also responsible for managing the content @ scale partner relationship interfacing into marketing, plus, the broader Endeavour business in an ongoing BAU capacity to ensure the delivery of effective & efficient communications to our one social customer. 

Here is a taster of what you can expect in this role:

• Drive marketing excellence and capability uplift across the team, leading innovative outcomes and creative excellence.
• Inspires and influences the broader Marketing team by harnessing FUEL to showcase thought leadership, speakers, innovation and new ideas.
• Build strong relationships with industry trade press and manage external event participation for senior marketing leaders.
• Oversee the marketing, media, and creative industry award calendar, with expertise in writing award entries.
• Manage BAU workflow, operational reporting, and analytics to optimise outcomes and adopt AI and automation technology practices.

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.

What you get to do in this role: 

The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success.

• You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions.
• Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
• Provide a variety of knowledge across multiple workflows.
• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
• Translate goals to outcomes into a customer roadmap.
• Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
• Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
• Manage technical governance, and an delivery operating model and governance.
• Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
• Support the sales effort by scoping and estimating the engagement and change orders.
• Be an active contributor of leading practices and expertise related to the ServiceNow platform.
• Maintain skills / certifications on <insert skill or cert> for <insert workflow>.
• Support the professional development of others through means of mentoring.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

A production company is seeking a skilled mid-level videographer for a short-term project in Tokyo, Japan. The project, known as TGS shooting, requires high-quality 4K video capture for one to two days. This opportunity offers a chance to work on an exciting project in one of the world's most vibrant cities.

Responsibilities:

• Capture high-quality 4K video footage in various Tokyo locations
• Operate professional-grade camera equipment and lighting setups
• Work efficiently within a tight schedule to maximise shooting time
• Collaborate with on-site production team to achieve desired shots
• Ensure proper storage and backup of all recorded footage

• Proven experience as a mid-level videographer, with a strong portfolio of 4K video work
• Proficiency in operating professional 4K camera equipment and related gear
• Familiarity with lighting techniques for various indoor and outdoor settings
• Strong compositional skills and attention to detail
• Ability to work efficiently under time constraints

You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer engagements.

What you get to do in this role: 

The Customer Outcomes Principal Success Architect will develop C-level executive relationships and relationship management across 1-3 customers. The over-riding objective for the Success Architect will be to improve Customer Outcomes at these managed accounts leading to customer's product adoption, renewals, and expansion of ServiceNow offerings with the account.

• Service 1-3 large enterprise customers
• Develop executive relationships with CIO,CFO,CHRO and business leaders
• Understand goals and develop customer roadmap
• Execute winning co-delivery models
• Develop relationships with ecosystem partners
• Develop implementation strategies and readiness process to accelerate time to value
• Establish delivery operating model governance
• Maintain account level relationships for clear value proposition within the account
• Participate in account delivery governance
• Advocate/champion ServiceNow's best practices
• Contribute expertise on how advisory, expert services, and Co-Delivery can be optimized
• Provide high customer sat metrics for assigned accounts

• Be uniquely you, come as you are
• Love what you do and leave your mark
• Flexible and Hybrid working

The Identity Architect plays a critical role in designing, implementing, and maintaining identity and access management (IAM) solutions within an organisation. This role encompasses a broad range of responsibilities, from understanding business requirements to architecting secure and scalable identity solutions. The Identity Architect collaborates with various stakeholders across the organization to ensure that IAM solutions meet both current and future needs while adhering to industry standards and best practices.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Architect IAM Solutions: Design and architect identity and access management solutions based on business requirements, security standards, and industry best practices.

• Identity Lifecycle Management: Develop strategies and processes for managing the entire identity lifecycle, including provisioning, deprovisioning, and access governance.

• Access Control Policies: Define access control policies and mechanisms to enforce least privilege access principles and ensure data confidentiality, integrity, and availability.

• Integration and Interoperability: Integrate IAM solutions with existing systems, applications, and directories while ensuring interoperability and seamless user experience.

• Security Compliance: Ensure IAM solutions comply with relevant security standards, regulations, and compliance requirements such as GDPR, HIPAA, PCI-DSS, etc.

• Identity Federation: Implement identity federation and single sign-on (SSO) solutions to enable seamless access to multiple applications and services.

• Authentication and Authorization Mechanisms: Design authentication and authorization mechanisms, including multi-factor authentication (MFA), role-based access control (RBAC), and attribute-based access control (ABAC).

• Risk Management: Assess risks related to identity and access management and implement mitigating controls to address identified risks effectively.

• Identity Governance: Establish identity governance frameworks and processes to ensure proper oversight of identities, access rights, and compliance.

• IAM Platform Evaluation: Research, evaluate, and recommend IAM products, technologies, and solutions that align with organizational needs and objectives.

• Documentation and Training: Create documentation, guidelines, and training materials for IAM processes, procedures, and best practices.

• Define and develop a long-term IAM strategy and roadmap, aligning IAM goals with business objectives and the overall security strategy.

• Provide expert-level guidance in IAM-related security incidents, helping to troubleshoot and resolve critical IAM issues when required.

• Bring your passion and feel the energy 
• Be a key contributor to the Architecture peer group(with Stores Infra, Integration and other domain architects)  supporting Stores Transformation Program with their strategy and roadmap

Enterprise Architect will be responsible for developing and maintaining enterprise architecture for our team technology- the technology that enables the employees of Endeavour Group on their everyday- right from Recruitment to Services, Stores and Venues. As we transform technology and business processes to align to Endeavour’s goals, this role is key to bring it together for everything that enables the team, guiding the implementation of technology solutions that support the processes. You will play a key role in driving tech transformation, improving efficiency, and ensuring that technology investments deliver value to the organization.

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Be a key contributor to the Architecture peer group supporting Team Technology Tower in Group IT with their strategy and roadmap 
• Develop and maintain the enterprise architecture focussing on(but not limited to) the Team - People & Culture, Retail Stores Operations, Venue Operations and team services encompassing business, information, application, and technology domains.
• Collaborate with business leaders and stakeholders to understand their objectives and ensure that technology strategies align with the goals.
• Work together with Group Solution managers and business leaders to create and manage the roadmap that outlines the evolution of technology solutions to meet current and future business needs.
• Work closely with Solution, Data, Technical architects to provide architectural guidance for projects and initiatives, ensuring that solutions are designed to be scalable, secure, and cost-effective.
• Contribute to definition and enforcement of technology standards, best practices, and architectural principles to maintain consistency and quality across the organization.
• Identify and mitigate technology risks, ensuring that security and compliance requirements are met. Work with Data Governance, Cyber security, Platform teams and Risk and Portfolio Offices to implement engagement processes to capture and track issues raised from assessments in project registers and risk register for delivered risk with respect to the product/application designed.
• Evaluate and select technology vendors and solutions that best fit the organization's needs, budget, and architecture.
• Work closely with Team Technology teams, business units, and external partners to facilitate communication and collaboration on architecture-related matters.
• Maintain comprehensive documentation of the enterprise architecture, including diagrams, models, and policies.
• Educate and raise awareness among staff and stakeholders about the importance of adhering to enterprise architecture principles.

We are making the future of Mobility come to life starting today.

At Autofleet we support the world’s largest vehicle fleet operators and transportation providers to optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization.

We’re looking for a Solutions Architect to join our business team and lead complex and strategic processes with our partners in Japan: gathering customer technical requirements, leading platform implementation and integrations, managing development processes with internal teams, and delivering high-quality performance and experience for the global fleets using the Autofleet platform.

In your day-to-day, you will manage complex and multi-stage implementation processes, collect and review customer requirements and translate those requirements to product feature definitions, demonstrate and train new users on platform best practices, and lead internal implementation and design of new product features. For aspiring product managers, this role can be a great fit.

What you'll be doing:

• Manage the end-to-end technical process of customer implementation and launches:
• Gather and define customer requirements
• Translate and develop requirements into PRDs and specifications
• Lead internal RnD teams through execution and delivery
• Guide technical customer teams through best practices of platform implementation
• Execute platform demonstrations and onboarding for operational customer teams
• Live on-site support for launches and kick-offs
• Become a technical platform expert, a leading resource for Autofleet’s global partners to implement and leverage the platform capabilities within their operation
• Analyze, synthesize, and implement iterative feedback from customers to improve and build new product features
• Identify areas for improvement, research possible solutions, and lead to execution\

• 5+ years of proven experience leading technical processes in client-facing environments as a Product Manager, Solutions Engineer, Implementation Manager etc.
• Extensive background in managing large-scale enterprise clients- must
• Be the best multi-tasker you know, managing multiple complex projects in parallel, and hitting your deadlines in advance
• High technical aptitude and curiosity, direct experience and knowledge of SaaS platforms, REST APIs, basic SQL, Machine-learning model optimization concepts.
• Fantastic spoken and written English
• Availability to travel and implement projects on-site with clients
• Advantage: Coding experience
• Advantage: Experience working with multinational corporations, additional advantage for experience with automotive/ transportation/ mobility companies