Total 7,970 job vacancies in Fort Washington Medical Center

Brief Summary of Duties

The incumbent conducts comprehensive performance analysis of teams and branch caseloads to ensure compliance with established policies and procedures. They consult with staff for input on case management practices, policy interpretation, and issues, while conducting operational analyses and management studies. Responsibilities include planning and conducting management surveys and audits, developing improved procedures to prevent fraud, managing complex social service programs, planning budgets, and preparing reports and presentations. Additionally, the incumbent supports policy dialogue, provides program support across geographic regions, and evaluates the effectiveness of policy reforms and social science strategies.

As a HR Specialist (ER/LR), you will perform the following duties:

• Manage major management functions, including concepts, laws, and public policy issues.
• Assess the political and institutional environment; analyze and relate complex variables to a specific policy issue and frame feasible options.
• Research, recommend, and implement policies that lead directly to the accomplishment of major programs.
• Serve as a technical advisor on all aspects of labor relations and prepare and provide required correspondence/information/documentation for case preparation involving third-party review.
• Provide expert advice and counseling regarding complex conduct and discipline issues; grievances and appeals; adverse actions; performance management; leave administration; reasonable accommodation; labor relations; merit system principles and prohibited personnel practices.
• Prepares disciplinary and adverse actions, performance-based actions, and other management-initiated non-disciplinary actions.
• Conducts investigations into employee allegations of misconduct and harassment.

• Disassemble weapons, assemblies, and other components; examines for defects, mechanical misalignments, and malfunctions.
• Replace barrels, firing pins, springs, trigger mechanisms, shell ejectors, sights, safety devices, bolts, stocks, lower receivers, and other parts and assemblies.
• Modify small weapons by replacing obsolete parts and assemblies; uses hand and machine tools, precision gauges, and test instruments; and makes operational checks of repaired weapons to assure safety, accuracy, and ease of operation.
• Observe action of mechanical components for evidence of abnormal operations.
• Inspect parts and subassemblies of disassembled weapons to determine necessity for replacement or repair.

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

• Conduct quality assurance inspections and contractor surveillance.
• Provide comments and recommendations for additions, deletions, or changes to contractor services to ensure compliance with DeCA directives.
• Approve or rejects contractor's work schedule and checks work for quality and timeliness.
• Maintain the store's space allocations program by such duties as designating to the contractor proper item shelf locations when shelf tags are missing or otherwise not identifiable.
• Advise commissary or contracted order writers.
• Act as the commissary manager's representative during the night time hours to ensure government property is secure.

• Duties and Qualifications
• How to Apply (including a preview of the assessment questionnaire, if applicable)
• How You Will be Evaluated

What will I do in this position if hired?

In this position, you will serve as a Supervisory Insurance Examiner. Typical assignments include:

• Supervising a team with a diverse set of skills and roles, including insurance examiner expertise, program analysis, process improvement, casework management, and customer support, all in support of insurance policyholders during the claims appeals process.
• Serving as a senior representative for the Federal Insurance Directorate with contractor staff, insurance companies and their industry advisory groups, and others in the interpretation of policy matters within the National Flood Insurance Program.
• Overseeing daily operations of the appeals team, and coordinate short-term and long-term enhancements to program support.
• Supporting program decisions, and serve as an advisor to senior leadership in the Federal Insurance Directorate.
• Soliciting feedback and support the strengthening of relationships between FEMA and its insurance industry partners, including insurance companies, flood vendors, independent adjusting firms, and other professional organizations supporting the flood insurance business and the National Flood Insurance Program.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

The Quality Assurance Specialist (Recorded Products) serves as an authority on the artistic. technical, and human factor elements required for controlled production of spoken word recordings, formulates and maintains quality control objectives for the various contracts with recording studios and multistate centers to insure continuous production of digital recorded books and magazines for the National Library Service.

This position requires elevated IT access to systems to perform the work of the position. This position requires a Public Trust background investigation at the Moderate risk level. Audits master digital recordings. for adherence to NLS standards and specifications. Certifies the quality acceptability of all audio material produced for the NLS program.

The incumbent performs electronic inspection and aural review of each narrated tape to assure sound quality. effective interpretation of the text, correct pronunciation and vocal presentation: prepares written critiques on the results of each inspection. Provides guidance and coordinates contractor and multistate center personnel related to the development of quality assurance programs and procedures, establishes programs to evaluate the precision and accuracy of Incoming materials; develops and initiates methods and procedures for inspection, testing, and evaluation of contractor recording facilities and equipment and prospective narrators. As a staff specialist, develops, organizes. administers. evaluates, and coordinates a comprehensive computer software quality assurance program or programs for the assigned quality assurance area.

Applies electronic data processing techniques and equipment to tabulate and analyze quality assurance statistics. related to reliability of each source of narrated material. Develops, organizes, administers, evaluates, and coordinates a comprehensive materials and processes quality assurance program or programs for the assigned quality assurance area. Develops, organizes, administers, evaluates, and coordinates a comprehensive electronics quality assurance program for the assigned quality assurance area.

Reviews contractor's quality control plan, technical procedures. and practices to assure adequacy. Negotiates and coordinates issues pertaining to the electronics quality assurance program area. Prepares administrative reports, studies for appropriate personnel and documents related to work assignments or developmental activities conducted under broad supervisory guidance. Compiles and writes correspondence, manuals, specifications, instructive materials and articles for various publications relating to quality assurance of audio and digital materials.

• Perform routine budget administration functions in the formulation, execution, and review of Command and subordinate units travel and other assigned programs.
• Consolidate budget estimates covering projected annual operating expenses for the Command.
• Review Spend Plan projections for validity and compliance with rules and regulations.
• Utilize budget technical systems to research and resolve budget problems and provide assistance on funding matters.
• Maintain fiscal controls of annual funding and expenditures of assigned accounts to ensure no anti-deficiency or fiscal law violations.
• Develop briefs and reports to advise commanders and managers on the financial status and execution trends of the budget.

• Perform routine budget administration functions in the formulation, execution, and review of Command and subordinate units travel and other assigned programs.
• Consolidate budget estimates covering projected annual operating expenses for the Command.
• Review Spend Plan projections for validity and compliance with rules and regulations.
• Utilize budget technical systems to research and resolve budget problems and provide assistance on funding matters.
• Maintain fiscal controls of annual funding and expenditures of assigned accounts to ensure no anti-deficiency or fiscal law violations.
• Develop briefs and reports to advise commanders and managers on the financial status and execution trends of the budget.

• Performing administrative duties in such fields as civilian and military personnel, resource management, and logistics.
• Applying knowledge of laws, regulations, and policies in the accomplishment of program goals and objectives.
• Evaluating programs for deficiencies and making recommendations for improvement.
• Applying rules and regulations to develop internal methods of operations or procedures to accomplish program objectives.
• Plan and organize work to be done including defining assignments and deadlines for completion.
• Collaborate with others within and outside the agency to accomplish program objectives.
• Managing medical products, projects and systems throughout the acquisition life cycle.
• Managing the introduction of developmental and non-developmental items into the organization.

• Assist journeyman meat cutter by performing the simpler tasks when processing beef, pork, veal, and lamb into retail ready to eat cuts for sale to patrons.
• Tray, wrap, weigh, and price cuts using automatic manual wrapping machines.
• Ensure correct prices by referencing price lists.
• Replenish stock in display cases and rotates product to ensure wholesomeness.
• Uses, clean, maintain, and sharpen a variety of hand tools and power equipment.
• Clean and sanitize work area to maintain required standards of cleanliness and sanitation.

• Designs, plans, coordinates, and executes the test and evaluations of communication systems, radio/waveform, or Command and Control (C2) systems.
• Review program architectures products, such as Department of Defense Architecture Framework (DoDAF), and requirement documents to identify test metrics and develop an analysis framework in support of system evaluations.
• Develop and manage Test and Evaluation project budgets, schedules, and resources.
• Performs contracting officer representative (COR) duties. (If selected for this position, COR training must be complete within 90 days of entering position.) Manages Test and Evaluation contracts, contract funding, and COR certification.
• Coordinate and collaborate with both internal and external stakeholders on test resources, requirements, and results.

• Provide warehouse and supply support to military, civilian, and contractor personnel assigned, stationed or within the installation and the assigned Area of Responsibility.
• Administer the retail supply programs, including such functions as inventory management, warehouse and storage management, stock control requirements determination, receipt and issue of supplies, oils and lubricants, and hazardous material.
• Perform independent systems analysis of complex programs and major problems associated with supply systems and logistics information systems.
• Supervise assigned employees and provide program oversight of contractors in seven separate installation supply work centers.
• Plan work to be accomplished by subordinates; set and adjust short-term priorities; prepare schedules for completion of work; and assign work to individual employees based on priorities.
• Serve as policy advisor and Subject Matter Expert on all matters relating to the installation supply program.
• Provide contract oversight as a designated Alternate Contracting Officer’s Representative (COR).
• Work with the assigned COR in coordination with the Quality Assurance Evaluation staff, including, reviewing, monitoring, and evaluating contractor performance and customer service in the Installation Supply branch.

Major duties for this position include, but are not limited to the following:

• Serve as the Customer Service Branch Chief for headquarters and key advisor to the Division Chief of Enterprise Service Desk on short and long range-goals for the Support Center (a.k.a. Enterprise Service Desk) in customer experience, operations, efficiencies, and quality of services.
• Lead the agency-wide, fast-paced Support Center team that is the single point of contact for IT and Applications support at the Department of Labor. Works with other IT managers to provide a cohesive customer experience.
• Lead and coordinate the Level 0 (self-service) services (e.g., web portal, chatbot, knowledge base).
• Oversee the 24/7 Level 1 (phone) support services. Apply industry standards and uses technology solutions and processes to ensure timely and quality support services on first contact.
• Manage the main walk-in location where consistent Level 2 (desk-side) services such as break-fix, IT hardware repairs and exchanges, and user support are provided.
• Apply the appropriate industry frameworks within the Support Center to fulfil the organization's vision, mission, and goals; ensuring high quality and cost-effective IT service delivery and a robust continuous improvement approach.
• Monitor and report on service level targets for incidents, problems, and requests fulfilment; regularly presenting performance results to the Agency executive leadership.
• Maintain and test contingency plans to ensure high availability of the Support Center services.
• Formulate and defend IT budget proposals and ensures maximum efficiency and cost-effectiveness in the use of IT resources.
• Develop performance standards and evaluates work performance of direct reports.
• Serve as one of the program managers for the labor services support contract.
• Perform other duties as assigned.