Total 10 job vacancies by Zurich Insurance Company Ltd (singapore Branch)

The Opportunity:

We are looking for a senior risk expert to join the APAC Risk Team as Head of Insurance and Financial Risk. This role will report to the Head of Risk, APAC and work closely with BU Country CROs, Finance and Insurance functions, carrying out 2nd line reviews of insurance and finance risk topics, and providing risk-based insights to senior stakeholders. The role has responsibility for governance, oversight and review of insurance and financial risk, and provides strategic and operational leadership, including the professional development of APAC risk management staff.

Key Responsibilities:

• Acting as an independent Risk adviser to P&C and Life insurance functions, providing Risk challenge and review; this includes engaging in and providing independent challenge in insurance functions’ decision-making processes, as well as the review and challenge of governance, assurance activities and model validation (as required)
• Overseeing development, maintenance and embedding effective Risk Governance (inc. ZRP manual, ICIF) relating to insurance risk and financial risk including model risk as required
• Leading and delivering independent top-down analysis and assessment of insurance risks(including specific targeted deep dive analyses & scenarios) including review of methodology and approaches, and producing reports and documentation
• Leading, delivering and overseeing the annual plan risk assessment process
• Leading the analysis of the Z-ECM capital analysis for the APAC BUs providing detailed insights into the key drivers of capital consumption
• Providing professional support and advice to BU CROs including risk insights and implications for the business
• Participating in APAC key projects by providing subject matter expertise or leading a project work stream
• Communicating and engaging with the Group Risk Management team
• Mentoring and developing other professionals within Risk Management, providing input to or leading APAC training and people development initiatives

Qualifications, Skills and Experience:

• Qualified actuary in a recognized actuarial body (P&C or Life Insurance)
• Strong P&C or Life Insurance background
• 10 or more years of relevant work experience
• Good experience with Risk Management Frameworks
• Strong communication and stakeholder management skills

The Opportunity:

The Head of Technical Underwriting is a pivotal role responsible for overseeing the implementation of underwriting strategies and ensuring adherence to technical standards within the organization. The Head of Technical Underwriting is expected to bring a high level of expertise and leadership to the team, ensuring that technical underwriting practices are optimized and aligned with the organization's strategic goals.

Key Responsibilities:

• Drive implementation of strategies and risk appetite changes to develop standards, processes, and reports for Underwriting Quality Assurance locally and globally.
• Manage relationships with key internal and external stakeholders to ensure adherence to technical standards to deliver The Zurich Way and Underwriting Quality Assurance plans.
• Lead high-impact operational transformation initiatives by providing governance over Global Underwriting Policy, The Zurich Way, and Zurich Risk Policy adherence.
• Define assurance activities and develop technical underwriting guidelines and best practices to implement and monitor Product Underwriting improvement initiatives across all Business Units.
• Identify and address quality-related issues, including root causes and trends and provide expert support to underwriters
• ssist with the approval of terms and conditions and crossline of business issues and coordinate with other assurance providers regionally and globally.
• Make strategic recommendations and identify innovative opportunities and risks by participating in relevant committees and Global Underwriting work-streams and initiatives.
• Ensure successful implementation of key technical initiatives through executive consultation, research best practices and analyze rates, rating plans, and pricing strategies to support senior management.
• Lead and manage projects to develop and implement new or revised underwriting policies and procedures.
• Develop new products in response to changes in the external environment.
• Prepare and deliver high-quality, on-time written reports with recommendations for corrective action.
• To develop a simple business case for a defined project in the area to determine potential benefits, clarify the rationale for investment and support the planning process

Qualifications, Skills & Experience:

• Bachelor’s degree (or equivalent) and minimum of 8-10 years of experience in underwriting, with at least 3-5 years in a managerial or leadership role.
• Experience in handling complex underwriting cases and providing expert support to underwriters.
• Comprehensive knowledge of the insurance industry, particularly within the APAC region.
• Understanding of regional market trends, regulatory requirements, and competitive landscape.
• xperience in managing relationships with key internal and external stakeholders and a proven track record of successfully implementing strategies and risk appetite changes.
• Experience in leading and managing operational transformation initiatives and ability to define assurance activities and develop best practices.
• Experience in developing new products to innovate and create cost-effective proposals.

The Opportunity :

We are seeking a highly motivated Talent Acquisition Business Partner to join our Human Resources team in Singapore. In this role, you will be responsible for sourcing, attracting, and hiring top talent to meet the dynamic needs of our organization. The ideal candidate will have a deep understanding of recruitment and selection best practices, exceptional interpersonal skills, and a passion for partnering with the business to deliver outcomes.

Key Responsibilities:

• Develop and implement effective recruitment strategies to attract top talent into positions at all levels of the organization.
• Collaborate and consult with hiring managers to understand their hiring needs and utilize your influence and expertise to recommend the most effective methodology for sourcing and assessing candidates.
• Apply various sourcing methods including social media, networking, and employee referrals to find potential candidates
• Build and maintain a pipeline of qualified diverse candidates for future job openings
• Conduct initial phone screenings and interviews to assess candidates’ suitability and fit for the role.
• Coordinate and schedule interviews with hiring managers and other stakeholders.
• Ensure a positive candidate experience throughout the recruitment process, which includes providing timely feedback to candidates and maintaining communication with them during the hiring process.
• Promote the company’s employer brand to attract high-quality candidates. - Participate in job fairs, career events, and other networking opportunities to build the company’s reputation as an employer of choice.
• Collaborate with hiring managers to extend job offers to selected candidates. and manage the offer acceptance process.
• Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system
• Work with HR and hiring managers to ensure a smooth onboarding process for new hires. Provide new hires with the necessary information and resources to facilitate their integration into the company.
• Track and analyze recruitment metrics to measure the effectiveness of recruitment activity. Provide regular reports on recruitment activities and outcomes to management.
• Build and maintain strong relationships with hiring managers, HR team members, and other stakeholders
• Stay up-to-date with industry trends and best practices in talent acquisition. - Continuously seek opportunities to improve recruitment processes and outcomes.

Qualifications, Skills and Experience:

• Extensive talent sourcing/recruitment work experience in a corporate organization and/or agency environment
• Experience of recommending and utilizing different selection techniques
• Strong interpersonal & communication skills, with the ability to engage and influence at all levels
• High level of attention to detail

Job Title :Chief Underwriting Officer , APAC

Location: Singapore

The Opporunity :

The Chief Underwriting Officer (CUO) for the Asia Pacific region is responsible for leading the underwriting function and development of Underwriting Strategies across Retail and Commercial segments to ensure profitable growth and Insurance Risk management across all lines of business across the region. This role is responsible for developing and implementing underwriting policies, guidelines, and standards while ensuring alignment with the company's overall strategic objectives. The APAC CUO works closely with and must effectively influence country, regional and global leadership teams to drive innovation, enhance underwriting capabilities, and maintain a robust Insurance Risk management framework.

Key Responsibilities

• Strategic LeadershipDevelop and execute the underwriting strategy for the Asia Pacific region, aligned with global objectives in conjunction with local Business Units
  Provide thought leadership on market trends, competitive landscape, and emerging risks.
  Foster a culture of continuous improvement and innovation within the Regional and Business Unit underwriting teams.
  Effectively influence all stakeholders and lead the Underwriting function across the region
  
• Underwriting PerformanceOversee regional portfolio performance, trends and emerging Insurance Risks
  Work with countries to develop leading Pricing and Underwriting practices including best practice capabilities from across the Region and Group, ensuring clear articulation of pricing guidelines, including ensuring that tools are fit for purpose, used appropriately and pricing is monitored effectively with insights derived and actions taken
  Oversee design & implementation of rating tools & methodologies.
  Monitor financial performance and adjust strategies to ensure profitability.
  Manage the region’s underwriting portfolio steering to achieve balanced and profitable growth.
  Provide regular reports and updates to senior management on underwriting performance and market conditions incl Underwriting and Pricing view of performance, difference to financial (reserving view) and assessment of actions in place to address gaps to plan
  
• Underwriting GovernanceOversee the development and implementation of underwriting policies, guidelines, and standards. Set framework for underwriting decisions in the region including authority grants, referrals, technical reviews and oversees technical infrastructure in APAC working closely with countries.
  Establish event identification, risk assessment, risk response, control activities & monitoring of the business operations for which position is accountable.
  Oversee the adherence to the Underwriting governance and control framework
  
• Operational ExcellenceLead, mentor, and develop high-performing underwriting teams
  Work with the country CUOs to create a regional underwriting community, building capability and driving an underwriting culture within APAC.
  Work with Business Unit leadership to ensure investment and support of strong technical capabilities relative to the scale and complexity of country portfolios.
  Implement best practices and underwriting tools to enhance efficiency and effectiveness.
  Drive the use of data analytics and technology to support underwriting decisions and strategies.
  
• Stakeholder EngagementCollaborate with country, regional and global leadership teams to align underwriting practices with overall business objectives
  Build and maintain strong relationships with brokers, clients, and other key stakeholders.
  Represent the company at industry events and forums to enhance brand reputation and market presence.
  Aligns Zurich’s propositions with those of strategic partners.
  

Qualifications, Skills and Experience :

• Bachelor’s degree in Business, Finance, Insurance, or a related field; MBA or professional insurance designation (e.g., ACII, FCII) preferred.
• 20+ years of underwriting experience, with at least 5 years in a senior leadership role.
• Depth of experience across commercial and retail businesses and in emerging markets (Asia preferred)
• Strong track record in portfolio management including experience with turnaround portfolios as well as capturing growth opportunities.
• Globally minded, strategic leader with demonstrated agility to set underwriting direction to meet short-term needs while aligning with long-term objectives.
• Strong understanding of laws, trends, and regulatory requirements and the implications they have on our insurance offerings
• Robust understanding of reinsurance structures and actuarial concepts
• Ability to manage complex strategic challenges whilst quickly dropping into execution to facilitate emerging market BU development.
• High level influencer with a strong externally oriented perspective
• Strong communicator and people leader with ability to build and lead high performing teams across diverse environments
• Proficiency in underwriting software and data analytics tools.
• Strong negotiation and relationship-building skills.
• Fluency in English

The Opportunity :

The Regional NAC (No Additional Charge) Accounts Manager, APAC will be responsible for building and maintaining relationships with key accounts and broker partners within the APAC region. This role requires a proactive individual who can manage daily interactions, drive business development, and ensure the seamless execution of strategies and solutions tailored to the needs of key accounts.

Key Responsibilities:

- Build relationships with existing and target key accounts / clients and broker partners.

- Actively manage the day-to-day relationship with the key accounts (with support from Globa Account Manager), getting involved directly with daily issues and interacting directly with the Key Accounts to assure AIG provides a timely response and resolution.

- Manage and drive the business development pipeline for the Regional key accounts, including KPIs and regular status updates.

- Identify the business needs for the key accounts and define strategy covering both business-as-usual and growth prospects with roadmap to execution

- Diagnose on an ongoing basis the health of relationships, establishing and driving execution for set of corrective and preventive action plans.

- Establish internal SLAs and procedures with key internal stakeholders (e.g. Actuaries) to be able to fulfill the external SLAs.

- Respond to queries from the clients (pricing, T&Cs reviews, Marketing Material reviews, etc.) according to agreed SLAs.

- Prepare policy and T&C documents and manage translation into local language

- Prepare policies for filing (if required) in the countries included in the program, including coordination with Legal, Compliance, and other relevant departments

- Manage the invoicing process including payments and reconciliation of invoices of issuing offices

- Work with Multinational team in creating OMEGA requests to process policies

- Work with Network Partners Practice team in coordinating placement with local insurers for the program

- Establish proper communication mechanisms with Key Accounts, such as workshops, to keep the best relationship quality, assuring information flows bi-directionally and frequently. Develop business proposals and presentations as required (e.g. Quarterly Business Reviews with the client)

Qualifications, Experience & Skills:

- Education: Bachelor's degree in Business Administration, Finance, Insurance, or a related field.

- Experience: Minimum of 5 years of experience in account management within the insurance industry, preferably with exposure to the APAC region.

- Strong relationship-building and interpersonal skills.

- Excellent written and verbal communication and presentation abilities.

- Strong analytical and problem-solving skills.

- Experience in managing and driving business development pipelines.

- Familiarity with policy processing systems is a plus

- Underwriting experience on Personal Insurance products such as Travel Insurance, Extended warranty and lifestyle products is desirable.

- Experience managing external partners and working in a large global organization is a must.

- Experience in NAC / Fee-based products distributed through sponsors.

- Extensive experience working with IT, Operations and Business stakeholders

- Detail-oriented with a high level of accuracy.

- Problem-solving mindset and proactive approach.

- Adaptable and able to handle changing priorities.

- Customer-focused with a commitment to providing high-quality service.

- Good organizational skills, time-management productivity.

- Strong analytical skills

The Opportunity :

The Travel Executive will support the Travel business by handling various administrative tasks, ensuring seamless operations, and acting as a point of contact for IT-related issues. The role requires a detail-oriented individual with excellent organizational skills and the ability to multitask effectively.

Key Responsibilities:

· Administrative Support:

- Assist with all Leisure Travel administrative work, including but not limited to:

- User Acceptance Testing (UAT) on Campaigns.

- Preparing and analyzing reports for management.

- Filing and documentation management.

· Process and Procedure Management:

- Update and maintain end-to-end processes and procedures to ensure efficiency and compliance.

· IT Point of Contact:

- Act as the primary point of contact for all IT-related issues within the Leisure Travel department.

- Liaise with the IT department to resolve technical problems promptly.

· Other Responsibilities:

- Perform additional tasks and projects as allocated by the Head of Travel from time to time.

Qualifications, Experience & Skills:

· Education: Bachelor's degree in Business Administration, or a related field.

· Experience: Minimum of 2-3 years of experience in a similar role within the travel or insurance industry.

· Strong organizational and multitasking abilities.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Basic understanding of IT systems and troubleshooting.

· Ability to work independently and as part of a team.

· Detail-oriented with a high level of accuracy.

· Problem-solving mindset and proactive approach.

· Adaptable and able to handle changing priorities.

· Customer-focused with a commitment to providing high-quality service.

Job Title: Senior Risk Engineer / Risk Engineer, Downstream Energy

Location : Singapore

The Opportunity:

Provides risk assessment and risk improvement services for customers and business partners in specific or multiple lines of business. Acts as a recognized expert with an enhanced level of expertise in respect of a specific line of business or significant risk area. The candidate must have experience in Oil Gas and Petrochemicals. Additionally, experience in LNG / Sustainable Fuel production will be added advantage.

Key Responsibilities:

• Assess the quality of complex risks as described in the appropriate standard(s) and related competency level, and assess loss potentials in accordance with agreed definitions.
• Support external customers by identifying, and reducing the risks that they face individually, and on an overall account basis.
• Provide appropriate risk improvement advice, conduct loss investigations (including both trend and root cause analysis), and implement risk improvement programs.
• Share technical expertise with colleagues, business partners and customers through training delivery or participation in a Centre of Expertise or industry segment.
• Produce work that complies with Company standards, in terms of technical quality of policies and procedures.
• Anticipate, recognize and respond to the needs of customers by providing expert solutions and training to key customer(s), and contribute to Business Operation Profit through opportunity spotting.
• Develop and maintain positive customer and business partner relationships, and collaborate with both customers and Business partners to develop appropriate service plans.
• Resolve technical issues, problems and projects in reference to policies and procedures within a specific function or unit.
• Utilize established financial systems to assess loss potential in order to manage and control exposure to the organization.
• Develop a simple business case for a defined project to determine potential benefits, clarify the rationale for investment and support the planning process.
• Develop and maintain positive customer and business partner relationships, and collaborate with both customers and business partners to develop appropriate service plans.
• Prepare draft manuals based on the accepted changes to policies and procedures, to ensure they are up to date and reflect new policies.
• Research primary data sources, select relevant information related to ordinary types of risks and make appropriate recommendations to external customers.
• Act as technical expert supporting external customers by identifying, assessing and reducing the risk they face in order to contribute to the continuous improvement of customer services.
• Maintain oversight of service delivery to the customer to ensure service expectations are fulfilled, reinforcing customer focus across the team.
• Provide specialist risk improvement advice to address specific technical queries from internal clients and deliver appropriate risk improvement programs, in line with the organization´s policies and processes and regulatory requirements.
• Contribute to the Business Operating Profit through opportunity spotting and cross selling.
• Anticipate, recognize and respond to the needs of customers by providing expert solutions and training to key customer(s) and contribute to Business Operation Profit through opportunity spotting and cross selling.

Qualifications, Skills & Experience:

• Bachelor’s degree in chemical engineering
• Minimum 5 years industry experience in OGP - chemical process, troubleshooting and optimization or Loss control / Risk Engineering experience within Insurance industry
• Good understanding and able to perform HAZOP Risk Assessment reviews and OGP safety management program
• Strong consultation skills to identify and implement risk reduction strategies with customers
• Functioned as safety leader and promote safety learning and training.
• Familiarity of industry codes and standards such as API, NFPA, ISO, ASME & SS 506 - Singapore Standard Occupational Safety & Health (OSH)
• Perform as investigator / senior investigator towards incident investigations and reports
• Strong written and verbal communication skills and consultative skills
• Proficient computer and software skills
• Able to conduct presentations with large and small groups of all business level
• Experience in LNG plants & facility will be an added advantage
• Sells mindsets with a proven ability to obtain fee for service is a plus

Job Title: Finance Business Transformation Lead, Singapore

Location: Singapore

Secondment: 4 months

The Opportunity:

Join our dynamic team as the Finance Business Transformation Manager for the Singapore P&C Business. Reporting directly to the CFO, you'll play a pivotal role in redefining our finance operations for the future. Your mission? To enhance user experiences, boost employee engagement, and champion change across our organization. In collaboration with the Finance team leader, dedicated team members, and Operations project teams, you'll spearhead a variety of initiatives. From implementing innovative process improvements and automation to adopting tools and workflows, you'll be at the forefront of our transformation journey. If you're passionate about driving change and fostering a collaborative and forward-thinking work environment, this role is perfect for you!

Key Responsibilities:

• Collaborate with teams to develop innovative ideas and drive transformation. Gather and analyze feedback from Finance team members and stakeholders to uncover opportunities for process improvement and automation.
• Together with the CFO ensure our strategic goals are aligned, especially concerning data flow. Work hand-in-hand with team leaders to prioritize tasks, manage timelines for our Finance transformation, and spearhead initiatives that drive continuous improvement
• Work closely with team leaders to review and understand our processes and data flow in PPM, FAR, Fin Ops, and Actuarial. Together, we'll brainstorm and propose innovative solutions to enhance our operations.
• You'll play a key role in transitioning our current reporting to these new tools, finding creative uses for our existing ones, and suggesting new features when needed
• Bring data to life across all teams by creating insightful visualizations that reveal trends and patterns. Help drive better decision-making, boost stakeholder engagement, and improve communication through compelling data stories
• Regularly check and assess our solutions to ensure they align with expectations and deliver the results we're aiming for.
• Work together with the team to pinpoint the key performance indicators (KPIs) that will help us track the success of our solutions. You'll also play a crucial role in guiding and supporting our team through change management processes to make sure our solutions are embraced and achieve the desired results

Qualifications, Experience & Skills:

• Bachelor’s degree (Accounting, finance or business preferred) and/or relevant professional qualifications in the field of accounting
• Minimum 8 years of experience in Finance and/or Actuarial function (Commercial Insurance and Reinsurance are beneficial)
• Excellent oral and written English communication skills
• Strong knowledge in General Insurance business and products
• High analytical skills in financial analysis and business processes
• Excellent computer technical skills including proficiency in Excel and SAP
• Experience in Business Development and RPA/automation are beneficial
• Strong critical thinking abilities.
• Strong stakeholder management abilities and team player
• Primary work location is Singapore.

Purpose:

To perform actuarial duties to provide highly accurate data and analyses for use by senior actuaries in relation to reserving, reporting, quantitative risk management, or the pricing of business.To perform actuarial duties to provide highly accurate data and analyses for use by senior actuaries in relation to reserving, reporting, quantitative risk management, or the pricing of business.

Nature of work:

• Provide actuarial services under minimal supervision to fulfill routine business requirements and to solve problems with a level of complexity diversity.
• Perform statistical analyses, model, monitor and analyze data.
• Develop pricing models, adapt, and monitor model parameters to the Singapore business.
• Interpret results efficiently to assist underwriters in case pricing.
• Compile and categorize complex data and documents, and verify factors and assumptions used in computations.
• Maintain best practice actuarial methodology to the business process.
• Participate in the evaluation and review of new proposed processes and systems.
• Demonstrate increasing knowledge of relevant actuarial disciplines and procedures, and apply this knowledge to achieve business objectives.
• Work with actuarial colleagues to develop understanding of company operations, business objectives and actuarial methodologies.

Experience & Qualifications:

• Bachelor's degree in actuarial science, mathematics, statistics (or equivalent) and five or more years of experience in insurance/reinsurance pricing.
• Nearly or newly qualified actuary (per recognized actuarial body).
• Skillset in R, Python, VBA is an added advantage.

What you will do

• To work with APAC management, all APAC countries to deliver timely an effective operational risk framework and Internal Control Integrated Framework.
• Providing the consistent and reliable information management needs for a 360° view of operational risks and risk-related decision-making.
• Conducting risk assessments (Total Risk Profiling for APAC, deep dives, etc.) on Operational risks and analyses to identify risks and problems early to ensure that measures are defined and monitored. It includes reviews to evaluate the effectiveness of the organization's operational risk management practices.
• Overseeing Internal Controls (ICIF) in APAC, including timely implementation, attestation, and management testing at regional level, as well as facilitating the implementation across APAC countries and ensuring adequate reporting to management.
• Ensuring that the organization has effective operational risk governance structures and processes in place to support the implementation of operational risk management strategies and frameworks.
• Provide 2LOD review and challenge of regional and BUs implementation of operational risk frameworks and assurance activities; including but limited to third-party management, business resilience, IT security and data management, underwriting assurance etc.
• Identifying, assessing, and mitigating operational risks associated with the organization's processes, systems, and activities. It includes collaborating with other departments to ensure that operational risk is integrated into the organization's decision-making processes.
• Support reviewing and challenging the risk appetite and tolerance for areas of responsibility, including implementing risk mitigation strategies, and contingency plans to manage operational risks.
• Support developing and implementing operational risk management strategies and frameworks that are aligned with the organization's objectives and risk appetite.
• Compile high quality risk reports for Head of Risk Management APAC and management (e.g., Regional Risk & Control Committee)
• Supporting and monitoring of the implementation of the Group Risk Management Framework (e.g. Zurich Risk Policy, Strategic and Operational Risk Management, Internal Control System, Business Resilience)

What you bring

As APAC Head of Operational Risk, Internal Control and Reporting, you ideally have the following skills and qualifications:

• At least 10+ years of professional experience in the insurance industry
• Bachelor’s degree in relevant field (engineering, commerce, economics, finance). Postgraduate qualifications are highly regarded.
• Strong understanding of operational risk management principles, methodologies, and best practices. This includes knowledge of regulatory requirements, risk assessment and mitigation techniques, and risk reporting frameworks.
• Experience on third party management, IT, Cyber, Data protection, including related assurance (1-2-3 Lines of Defense, Compliance, Audit, Risk, or other internal control and governance function)
• Good knowledge of Insurance IT landscape (incl. related innovations and trends) is highly regarded.
• Demonstrated ability to work with senior leaders.
• Highly disciplined and strong focus on execution and delivery, showing strategic ability combined with sound operational skills, and an ability to support change, displaying both persistence and resilience.
• Able to manage ambiguity, different requirements, and challenging deadlines.
• Self-starter with the ability to work effectively, both independently and as part of a great team, with a positive and can-do attitude
• Excellent communication, influencing, and negotiation skills.
• High service orientation and customer focus
• Demonstrated commitment to corporate values.
• Demonstrated ability in budgeting and project/program management.
• Data analytics and data visualization skills highly desirable
• Fluent oral and written English