Total 5 job vacancies by Tmf Singapore H Pte. Ltd.

About TMF

TMF Group is a global business provider that helps global companies expand and invest seamlessly across international borders. Its experienced accountants and legal, HR and payroll professionals are located around the world, helping clients to operate their corporate structures, finance vehicles and investments in different location.

TMF Group is hiring a Director to be part of its’ Global Sales Team.

JOB PURPOSE

The Client Service Director, Fund Services acts as the single point of contact and is responsible for the overall delivery and management of specific global Fund Services clients. This role plays an integral part of the client experience, accountable for the oversight of operational service delivery in line with the contract(s) and SLA(s), using strong relationship management skills when liaising with local operational teams in all countries from which the client is serviced.

KEY RESPONSIBILITIES

• Development of an ongoing commercial and operational relationship with the client to ensure year on year delivery of contracted revenues.

• Define and manage the contact management strategy with the client and across TMF.

• Identify themes and trends and share with internal stakeholders suitable opportunities for sustainable business improvement and new service opportunities.

• Understand the client contracts in detail.

• Oversight of overall service & project delivery on Client Account

• Responsible for building and maintaining relationships with key service/functional owners on Client Account

• Accountable for Quality of Delivery (Service Level Agreements performance)

• Any persistent delivery issues in the countries should be identified so corrective plans can be agreed and actioned with the local offices.

• Coordinate and facilitate onboarding into new countries.

• Identify where changes to scope are required then define, price and negotiate the necessary changes by gaining input from local teams and the relevant client contacts. Ensure all contractual and pricing changes are agreed and administered as necessary.

• Manage debtor days and resolve any issues causing late payment.

• Manage proactive initiatives to improve client satisfaction, based on but not limited to feedback provided through regular client surveys.

• Hold regular business reviews with the client to ensure delivery.

• Manage the annual contract review by ensuring the scope of the contract remains relevant in all areas both in terms of scope, volume and pricing. Identify if any contracts parts require renewal in the next 6 months and agree a plan with the client to ensure all contracts remain current, plus confirm that operational readiness for the year ahead is in place.

• Provide strategic input to the development of the client service delivery strategy within Fund Services and the local region.

• Assist with ad hoc projects in support of the global improvement of client service eg. implementation of ISAE3402

JOB SPECIFIC REQUIREMENTS

• Bachelor’s degree.

• Is fluent, clear and concise in English written and oral communication.

• Able to own service delivery across many service lines.

• At least five years experience working in a client-facing environment, with a good track record of delivering services experience of advance Project Management principles; able to identify key deliverables/structure key activities into work assignments; plan timing and work, monitor progress; priority setting/adjust appropriately to changing demands.

• At least five years experience of managing against a commercial contract – understands the SLAs and SLGs and definitions of scope as applied to pricing.

• Extensive experience managing complex BPO/Professional Services delivery on a regional or global basis

• Extensive experience growing and managing client relationships

• Demonstrable experience in an outsourcing, multi-shored environment.

• Experience of working in a global matrix environment, with geographically dispersed resources.

• Demonstrated results in Service Level Agreements (SLA) metrics and measures

• Self-organization / time management: can organize and execute tasks within a specific timeframe; can deliver outstanding work to tight deadlines and manage a diverse workload; pays attention to detail and delivers high quality work products.

• Ability to collaborate and to drive change in an international matrix environment

across a broad set of cultures and business practices. Flexible and able to thrive in fluid environments, without the need for rigid structure.

• Able to travel internationally when required meeting clients face to face.

• Experience of owning a client P&L would be beneficial.

JOB PURPOSE

Assists the Department in providing professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures.

KEY RESPONSIBILITIES

• Assists in providing company secretarial services to a range of clients;
• Supervises the handling of full set of routine company secretarial documents;
• Communicates with clients independently;
• Oversee issuing of invoices and ensuring payments are made;
• Ensure filing deadlines are met;
• Prepares resolutions and correspondences to clients;
• Ensures accurate maintenance of statutory records for clients;
• Ensures accurate update and maintenance of records/information in ViewPoint;
• Monitor completion of time sheets;
• Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree / Diploma holder, finalist of ICSA preferred;
• Minimum 3 to 5 years relevant experience gained in professional firm/CPA firm/law firm;
• Good knowledge of corporate secretarial practice and be familiar with Companies Act and regulations of regulatory bodies;
• Good computer skills with experience/knowledge in Viewpoint system as an advantage;
• Attention to detail with a high degree of accuracy;
• Good command of both spoken and written English;
• Independent and able to work under pressure.

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

Key responsibilities

• Maintains relationship with daily client contact.
• Performs daily work with medium complexity, including closing full set of book, preparation of annual financial statements, preparation of GST returns, preparation of tax returns with tax computations, accounts payable payment support services, and other tailor made management reports/ financial analysis.
• Liaise with auditors and tax agents.
• Completes time sheets in an accurate and timely manner.
• Perform other duties as assigned.

Job specific requirements

• Diploma holder / Degree holder in Accountancy or Business with recognized accounting qualification related disciplines
• 3-5 years relevant experience in outsourcing firms or multinationals.
• Sound knowledge of international and local accounting practices
• Intermediate excel skill set
• Excellent Communication Skills

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.