Total 3 job vacancies by Stt Apdc Pte. Ltd.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Job Description

• Support the organisation's data centre services through active 24x7 monitoring of the infrastructure
• Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA
• Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc
• Deliver ITIL compliance process conformance for incident, problem and change management
• Ensure effective implementation of safety, security and customer support policy and procedures
• Coordinate and provide support to contractors and vendors as well as inspecting completed work
• Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services
• Participate and support internal and external audits for internal stakeholders and customers
• Generate accurate and regular reports when required
• Any other duties or project as assigned by the Management

Requirements

• ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field
• At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
• Possess general knowledge of M&E and Network Critical Infrastructure
• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
• Meticulous team player with the ability to work under pressure in a fast-pace environment
• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

Job Description

• Attend to Fire Command Centre monitoring, coordination and administration with STT Technical Assistance Centre and security related vendors.
• Co-ordinate with security vendors to provision and service of new and existing security systems
• Use tools such as Visitor Management systems or Data Centre (DC) security related tools to check-in/check-out visitors to the DC
• Understand existing and new security systems and be a trainer to new joiner or employee.
• Coordinate security access and vehicle clearance including admin functions of creating and removing of badges using in house system/portal.
• Input Ticket Reference No. on the Delivery’s “General Release Slip” form (including contractors).
• Ensure all security logs and reports are up-to date for audit purpose and follow-ups.
• Prepare required security reporting from security systems available for customer reporting or ad-hoc basis.
• Coordinate with Security Guards on the CCTV monitoring and Key Press management
• Maintain up-to date inventory of security assets.
• Coordinate on Company Emergency Response, Fire Drill, Pandemic Flu logistics and administrations
• Assist Manager to meet the day-to-day security and facilities related function, attend to security related function at the loading bay.
• Carry out any other duties as and when assigned by management.

Requirements

• Higher/Nitec or Diploma in Computing/ IT/ Security/ office administration or equivalent.
• 1 - 3 years of relevant working experience in the administration function in a similar environment, such as a data centre or financial industry
• Good communication skills and adept at handling walk-in customers
• Meticulous team player with the ability to work under pressure.
• Able to work efficiently in a fast-paced environment as well as meet tight deadlines with minimal supervision.
• Bilingual in English and Chinese to communicate with mandarin speaking clients