The Hospice is looking for an empathic individual with administration experience to join the Hospice Clinical Administration team.....
The Hospice is looking for an empathic individual with administration experience to join the Hospice Clinical Administration team on a permanent contract. This role does include covering Saturday mornings (8am to 12pm) as part of a rota, however this is not expected to be more than once a month and does attract enhanced rates of pay. Working hours in the week would include some 8am starts and/or finishing at 5pm.
The role, primarily based in the bereavement office, involves supporting bereaved clients by responding to enquiries and processing new referrals from clients and healthcare professionals. Key duties include handling administrative tasks such as typing, scanning, photocopying, and data entry. The position requires liaising with staff, managers, and clinicians across the Hospice, coordinating with volunteers, and assisting the bereavement team in delivering the community Bereavement Support Service. This role requires a compassionate approach to supporting clients during difficult times.
This role will also include cover for other administration roles which provide administrative support to our other Clinical Services including the telephone support Hub, in-patient unit and administration office.
Due to the nature of the role, excellent communication skills, an empathetic approach, and ability to work in a busy department where confidentiality and sensitivity are essential. You should be a proficient user of Microsoft Office applications and have accurate typing and data entry skills.
You should also be able to prioritise and organise your own workload to meet deadlines. A DBS check will be required.
At St Michael’s Hospice we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme, Benenden Healthcare, up to 29 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision and a proactive Education Department to support with your development.
To apply for this position, please complete an application form available form the Job Opportunities page of our website www.stmichaelshospice.com. Please note CVs will not be accepted, unless candidates are unable to complete the application form due to a disability, in which case please contact the HR team.
Closing date: Sunday 18th August 2024
Interview date: Tuesday 27th August 2024 (TBC)
