Total 10 job vacancies by Pinnacle Credit Services Pte. Ltd.

Responsibilities:
• Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage
• To ensure the service and system are returned to an operational state as soon as possible.
• Maintain documents for network system, software, hardware and User ID
• Maintain all IT related infrastructure
• Maintain inventory and IT asset tracking
• To perform helpdesk support for end-users
• Participate and actively support company initiatives
• Professional guidance will be provided by Manager
• Other ad-hoc duties as assigned

Requirements:
• ITE / Diploma in Information Technology or Electronic Engineering
• Minimum 1 year of relevant IT experience is preferred
• Basic knowledge of networking, window servers and file permission
• Good knowledge of computer hardware
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and interpersonal skills
• Able to perform with minimum supervision and a team player
• Fresh graduates are welcome to apply

Responsibilities:
• Collection management, operation and project management
• Implement service strategies and service improvement
• Conduct performance review including ensuring adherence to the Service Level Agreement
• Team building and management
• Maintain strong and cordial relationship with all clients
• Customer sales and services advocacy
• Familiar with MAS Guidelines on Outsourcing : (OSPAR)
• System implementation, integration and management
• Any other ad hoc duties / projects assigned

Requirements:
• Candidate should possess at least a Degree in any discipline or relevant experience
• Good communication skills, both verbal and written
• Good presentation skills
• Meticulous and good interpersonal skills
• Able to perform under pressure and tight deadlines with minimum supervision
• Minimum 3 to 4 years of relevant experience

Call Centre Agents

Responsibilities:

• Handle inbound and outbound collection calls in a call centre environment
• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment with customers
• Perform administrative duties, enquiries and accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Degree / Diploma in any relevant discipline
• Possess at least 2 years of working experience in a call centre (inbound and outbound calls), telemarketing, customer service or debt collection
• Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• A team player and independent worker
• Enjoys working in a fast-paced environment

SALES MANAGER

Responsibilities :

• Responsible for prospecting and acquiring new clients
• Handle overall responsibility for managing sales, achieving growth and hitting/exceeding monthly sales targets
• Identify all potential business opportunities through cold outreach such as cold calling and social platforms
• Conduct market research to identify selling possibilities and implementing sales programs
• Set up meeting with potential clients to recommend solutions
• Collaborate with team members to achieve desired results

Requirements :

• Candidate should possess at least a Degree / Diploma in any discipline
• Minimum 2 to 3 years of relevant experience
• Excellent written and oral communication skills
• Experience in B2B Sales
• Have worked at high-growth company
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenge
• Someone who is energic and self-driven
• Proficient in MS Office
• Able to work independently

ADMIN SUPERVISOR

Responsibilities :

• Assist the company to lead and supervisor a team of admin staff on all administrative functions including training of new staff
• Review the performance of admin staff, identify training needs and backups
• Review and recommend enhancement to improve admin workflows and processes to minimize manual input and increase operational efficiency
• Ensure all new placements are uploaded into the system on a timely manner
• Manage client's requirements including handling of enquiries and meeting service level for collection services
• Ensure timely updates and submission of client's reporting
• Ensure compliance in accordance to assignment process
• Perform quality checks on new assignments, billings, reports and invoicing
• Check to ensure timely revenue updates for management reporting
• Any other duties that may be assigned

Requirements :

• Candidate should possess at least a Degree / Diploma in any relevant discipline
• Minimum 2 to 3 years of relevant experience
• Proficient in MS Office especially Excel including V LOOKUP and PrivotTable
• Meticulous and strong with numbers
• Excellent communication and interpersonal skills
• A fast and independent worker
• Energetic, self-driven and enjoys working in a fast paced environment

Responsibilities:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys working in a fast-paced environment
• A team player who is also able to work independently

Responsibilities:

• Collection management, operation and project management
• Implement service strategies and service improvement
• Conduct performance review including ensuring adherence to the Service Level Agreement
• Team building and management
• Maintain strong and cordial relationship with all clients
• Customer sales and services advocacy
• Familiar with MAS Guidelines on Outsourcing: (OSPAR)
• System implementation, integration and management
• Any other ad hoc duties/projects assigned

Requirements:

• Candidate should possess at least a degree in any discipline or relevant experience
• Good communication skills, both verbal and written
• Good presentation skills
• Meticulous and good interpersonal skills
• Able to perform well under pressure and tight deadlines with minimum supervision
• Minimum 3 to 4 years of relevant experience

RESPONSIBILITIES:

1) Delivery of documents
2) Collection of information
3) Any other ad hoc which may be assigned

REQUIREMENTS :

1) Possess own motorbike and motorbike license with clean record
2) Able to converse and write in English
3) Familiar with Singapore roads

BENEFITS:

1) Productivity incentives
2) Commission
3) Full CPF Contribution
4) Annual Leave / Medical Leave / Medical Claim / Paternity / Maternity Leave / Childcare Leave
5) Referral program

Responsibilitites:

• To follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Services Providers and Commercial clients
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Arrange and negotiate payment plans with customers
• Perform administrative duties, enquiries, accounts monitoring
• Update and maintain the Credit Collection System
• Any other ad-hoc duties assigned

Requirements:

• Candidate should possess at least a Diploma/'A'/'O' Level
• Good spoken English
• Excellent communication and interpersonal skills
• Service-oriented and results driven
• Enjoys workig ina fast-pased environment
• A team player who is also able to work independently

Responsibilities :

• Install, troubleshoot, diagnose, configure and maintain computer hardware and software. Basic networking knowledge will be an added advantage
• To ensure the service and system are returned to an operational state as soon as possible
• Maintain documents for network system, software, hardware and User ID
• Maintain all IT related infrastructure
• Maintain inventory and IT asset tracking
• To perform helpdesk support for end-users
• Participate and actively support company initiatives
• Professional guidance will be provided by Manager
• Other ad-hoc duties as assigned

Requirements :

• ITE / Diploma in Information Technology or Electronic Engineering
• Minimum 1 year of relevant IT experience is preferred
• Basic knowledge of networking, window servers and file permission
• Good knowledge of computer hardware
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and interpersonal skills
• Able to perform with minimum supervision and a team player
• Fresh graduates are welcome to apply
• Only short-listed candidates will be contacted for interview