Total 7 job vacancies by Oscar Zhao

Your new company A global sustainability company located in the Brisbane CBD is seeking a permanent IT Support Analyst to join their growing team. Working primarily onsite, this role will involve delivering technical support to internal stakeholders. Your new role
From performing a wide variety of troubleshooting, to providing outstanding service, some of your day-to-day duties will include:


Responding to and managing incoming support requests via phone, email, and ticketing system
Providing first/second level troubleshooting for hardware, software, and network issues
Assisting users with issues related to applications, systems, and equipment
Tracking and documenting support requests in the ticketing system
Working closely with the team to address complex issues and contribute to ongoing IT projects
Providing coverage on a rotating roster (9am-5pm and 11am-7pm) as well as being on call

What you'll need to succeed
You will have experience in the IT field and be motivated to grow with the company. Your key competencies will include:


Associate's degree in IT, Computer Science, or relevant field; or relevant experience
1-2 years of experience in an IT support role preferred
Good knowledge of operating systems (Windows, macOS) and common Windows applications
Excellent verbal and written communication skills
Troubleshooting and problem-solving skills

What you'll get in return
You will be offered a permanent role with an expanding sustainability company in Brisbane with great career growth, culture, and working practices. Annual salary will fall between $85K - $95K package depending on skills and experience.
What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Your new company
A leading and renowned national Managed Service Provider (MSP) with offices across Australia are seeking a permanent hands-on Technical Support Engineer to join their team. Working from Brisbane, this role will involve delivering helpdesk and onsite support to various customers.
Your new role
Established several years ago to initially service the needs of those across regional NSW, over time this organisation has expanded to support customers all across Australia. Due to being both an advocate for employee wellbeing and for only providing fit for purpose solutions to their clients, this has caused their business to flourish. As such they are seeking to expand their Brisbane-based technical team.

From performing a wide variety of troubleshooting across many technologies, to providing outstanding customer service, some of your day-to-day duties will include:


Managing multiple clients with different priorities and working in multi-tenant setups
Setting up and maintaining multiple M365 environments, configuring permissions, hybrid set-ups, and conditional access policies
Handling break/fix, configuration issues, troubleshooting, software installations, and hardware repairs
Supporting online and on-prem servers, desktops, and applications
Remote monitoring of PCs, servers, routers, and switches
Travel to and from client locations across Brisbane
Providing exceptional customer service

What you'll need to succeed
You will possess a wealth of experience in Technical Support and be ready for your next career opportunity. Your key competencies will include:


Proficiency in M365 tenancy administration beyond basic user management is crucial
Working within the Managed Service Provider Domain
Strong understanding of security and compliance features within M365 (setting up DLP policies, configuring retention policies, securing communications etc.)
Experience in handling identity and access management (MFA set up, self-service password reset policies, managing admin roles)
Experience with administering Microsoft Intune for device management and setting up Autopilot deployments
Excellent verbal and written communication skills

What you'll get in return You will be offered a permanent role with a leading and national Managed Service Provider in Brisbane with great career growth, culture and working practices. Your annual remuneration will fall anywhere between $80,000 - $100,000 + Super, and will be decided based on qualifications and merit.

What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Your new company
A prestigious school located in West Brisbane is seeking a permanent Level 2 IT Support member to join their team. Working onsite, this role will involve delivering helpdesk support to internal stakeholders.
Your new role
From performing a wide variety of troubleshooting across many technologies, to providing outstanding customer service, some of your day-to-day duties will include:

Triage/solve/escalate IT issues
Handling break/fix, configuration issues, software installations, and hardware repairs
Providing exceptional customer service
Providing desktop support, user role management using Active Directory, and network support

What you'll need to succeed
You will have experience in IT Support and be motivated to grow in this field. Your key competencies will include:

Demonstrated working experience in the Microsoft Eco System
Knowledge of Azure AD, Networks, Servers
Enthusiasm and eagerness to learn
Excellent verbal and written communication skills
Troubleshooting and problem-solving skills

What you'll get in return
You will be offered a permanent role with a leading educational institution in Brisbane with great career growth, culture, and working practices. Flexible annual salary based on skills and experience and flexible work-life balance.
What you need to do now If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information. Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Be at the forefront of Cybersecurity innovation, working with cutting-edge technologies ! Your new company
Hays are partnering with a Federal Government Department seeking a APS6 SIEM, SOAR, and Cyber Threat Intelligence Engineer for an initial 12-month full-time contract with the possibility of extension. This client is open to candidates from all Australian states.
Your new role
This Federal Government Department is maturing its cyber infrastructure and advancing its IAM capability as part of its Cyber Uplift Program. This position will play a pivotal role in the design, implementation, and management of cybersecurity solutions.
Some of your day-to-day duties will include:

Supporting the creation of a scalable and resilient security event management system, including SIEM and SOAR platforms
Direct the deployment of the Commission's SIEM solution, leveraging the existing Splunk instance
Working closely with internal and external stakeholders to ensure the threat intelligence solutions are fully integrated with other security and operational systems
Support the development of event management policies, ensuring alignment with regulatory requirements including the Information Security Manual (ISM)

What you'll need to succeed

Australian Citizenship (must be able to obtain baseline clearance)
Comprehensive understanding of SIEM, SOAR, and CTI principles, frameworks, technologies (Splunk, Exabeam, OpenCTI etc.)
Experience in cybersecurity roles with a focus on SIEM, SOAR, and Threat Intelligence
Relevant certifications such as CISSP, CISM, or specific vendor certifications (e.g. Splunk, LogRhythm)

What you'll get in return

Opportunity to contribute to the cybersecurity resilience of a critical Australian Government Agency
Be at the forefront of cybersecurity innovation, working with cutting-edge technologies to protect sensitive data
Dynamic and collaborative work environment
Hybrid work arrangements

What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Brisbane-based company seeking engineers who want to develop their cyber skills! Your new company
Hays Technology are partnering with a key client, based in the Brisbane CBD, to support them through an exciting defence project. This global company is integral to regional and global defence programs, working alongside customers to develop best for capability defence solutions.
Your new role
Reporting to the Project Manager, you'll be working alongside an existing team of Product Security Engineers and Cyber Governance Risk and Compliance Specialists to lead the development and implementation of product security and resilience throughout the product lifecycle.
Some of your day-to-day duties will include:

Developing cybersecurity designs that implement industry standard cyber controls
Developing system requirements for product security throughout all stages of the product lifecycle
Perform threat and risk assessments as part of a cyber-maturation process
Ensure the security of equipment, tools, data, networks etc.

What you'll need to succeed

Security Clearance (NV1, NV2, PV)
Background in engineering (Mechanical/electrical/avionics/mechatronics/aviation/software/systems etc.)
Interest in developing career/skills in the IT/OT cyber arena
Demonstrated experience in applying relevant engineering practices, standards and regulations throughout the engineering development lifecycle

What you'll get in return

A competitive salary of $140,000 - $170,000 + superannuation based on skills and experience
Chance to work on an exciting defence project
Opportunities to further develop skills in the cybersecurity space

What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Leading and renowned national MSP seeking a permanent hands-on Technical Support/Field Engineer in Brisbane. Your new company A leading and renowned national Managed Service Provider (MSP) with offices across Australia are seeking a permanent hands-on Technical Support/Field Engineer team member to join their team. Working from Brisbane, this role will involve delivering helpdesk and onsite support to various customers. Your new role Established several years ago to initially service the needs of those across regional NSW, over time this organisation has expanded to support customers all across Australia. Due to being both an advocate for employee wellbeing and for only providing fit for purpose solutions to their clients, this has caused their business to flourish. As such, they are seeking to expand their Brisbane-based technical team.
From performing a wide variety of troubleshooting across many technologies, to providing outstanding customer service, some of your day-to-day duties will include:

Liaising directly with key clients
Handling break/fix, configuration issues, troubleshooting, software installations, and hardware repairs
Supporting online and on-prem servers, desktops, and applications
Remote monitoring of PCs, servers, routers, and switches
Travel to and from client locations across Brisbane
Providing exceptional customer service

What you'll need to succeed
You will possess a wealth of experience in Technical Support and be ready for your next career opportunity. Your key competencies will include:

Demonstrated working experience in the Microsoft Eco System (Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10), Microsoft 365, SCCM etc
Working within the Managed Service Provider Domain
ITIL
Excellent verbal and written communication skills
Troubleshooting and problem-solving skills
Technical mindset

What you'll get in return
You will be offered a permanent role with a leading and national Managed Service Provider in Brisbane with great career growth, culture and working practices. Your annual remuneration will fall anywhere between $70,000 - $90,000 + Super, and will be decided based on qualifications and merit.
What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

Your new company A leading and renowned national Managed Service Provider (MSP) with offices across Australia are seeking a permanent hands-on Technical Support/Field Engineer member to join their team. Working from Brisbane, this role will involve delivering helpdesk and onsite support to various customers. Your new role Established several years ago to initially service the needs of those across regional NSW, over time this organisation has expanded to support customers all across Australia. Due to being both an advocate for employee wellbeing and for only providing fit for purpose solutions to their clients, this has caused their business to flourish. As such, they are seeking to expand their Brisbane-based technical team.
From performing a wide variety of troubleshooting across many technologies, to providing outstanding customer service, some of your day-to-day duties will include:

Liaising directly with key clients
Handling break/fix, configuration issues, troubleshooting, software installations, and hardware repairs
Supporting online and on-prem servers, desktops, and applications
Remote monitoring of PCs, servers, routers, and switches
Travel to and from client locations across Brisbane
Providing exceptional customer service

What you'll need to succeed
You will possess a wealth of experience in Technical Support and be ready for your next career opportunity. Your key competencies will include:

Demonstrated working experience in the Microsoft Eco System (Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10), Microsoft 365, SCCM etc
Working within the Managed Service Provider Domain
ITIL
Excellent verbal and written communication skills
Troubleshooting and problem-solving skills
Technical mindset

What you'll get in return
You will be offered a permanent role with a leading and national Managed Service Provider in Brisbane with great career growth, culture and working practices. Your annual remuneration will fall anywhere between $70,000 - $90,000 + Super, and will be decided based on qualifications and merit.
What you need to do now
If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information.
Not the role for you? Reach out to Oscar Zhao on (07) 3815 0713 to confidentially discuss your next opportunity! Please click here to apply.