Total 11 job vacancies by Office of the Chief Information Officer

As a Supervisory Business Services Specialist (Deputy Division Director), you will:

• Oversee the management and performance of a major Division of the Client Experience Center (CEC) Organization that oversees and manages the organization's entire budget formulation and execution process.
• Account for real and projected expenditures by the preparation and management of appropriate records, documents, and reports; procure, perform, and conduct research and analysis on furniture, supplies, directory services, copying and duplication services.
• Conduct cost/benefit analyses, and purchase equipment and services for various IT operations and applications.
• Oversee the HR administration and management programs for assigned employees and serviced managers. Manage the internal controls and suggestion programs, as well as the mail management, messenger, and motor vehicle services.
• Develop policies, procedures, and administrative notices that explain the steps necessary to implement new or modified administrative regulations or programs.
• Supervise a staff of professional, administrative, and technical staff positions in the performance of the division's mission, to include Human Resources and Employee Service Management, Financial Management, Budget Formulation and Execution, Travel Management, and Asset Management. Exercise delegated authority to oversee the overall planning, direction, and timely execution of various administrative program segments.

As a Supervisory Business Services Specialist (Deputy Division Director), you will:

• Oversee the management and performance of a major Division of the Client Experience Center (CEC) Organization that oversees and manages the organization's entire budget formulation and execution process.
• Account for real and projected expenditures by the preparation and management of appropriate records, documents, and reports; procure, perform, and conduct research and analysis on furniture, supplies, directory services, copying and duplication services.
• Conduct cost/benefit analyses, and purchase equipment and services for various IT operations and applications.
• Oversee the HR administration and management programs for assigned employees and serviced managers. Manage the internal controls and suggestion programs, as well as the mail management, messenger, and motor vehicle services.
• Develop policies, procedures, and administrative notices that explain the steps necessary to implement new or modified administrative regulations or programs.
• Supervise a staff of professional, administrative, and technical staff positions in the performance of the division's mission, to include Human Resources and Employee Service Management, Financial Management, Budget Formulation and Execution, Travel Management, and Asset Management. Exercise delegated authority to oversee the overall planning, direction, and timely execution of various administrative program segments.

• Communicates the value of information technology (IT) security throughout all levels of the organization stakeholders.
• Collects and maintains data needed to meet system cybersecurity reporting.
• Assists in conducting security authorization reviews and assurance case development for initial installation of systems and networks.
• Aids in the review or audit of information technology (IT) programs and projects.
• Develops methods to monitor and measure risk, compliance, and assurance efforts.
• Verifies that application software/network/system security postures are implemented as stated, document deviations, and recommend required actions to correct those deviations.
• Reviews Accreditation Packages in preparation for higher level approval.

• Analyzing and developing the integration, testing, operations, and maintenance of systems security.
• Designing, developing, testing, and evaluating information systems throughout the systems development life cycle.
• Managing IT projects and setting up and maintaining a system or specific components of a system (e.g. for example, configuring, and updating hardware and software; establishing and managing user accounts, etc.).

• Develop methods to monitor and measure risk, compliance, and assurance efforts
• Reviews or conducts audits of information technology (IT) programs and projects.
• Plans and conducts security authorization reviews and assurance case development for initial installation of systems and networks.
• Verifies that application software/network/system security postures are implemented as stated, document deviations, and recommend required actions to correct those deviations.
• Collects and maintains data needed to meet system cybersecurity reporting.
• Collaborates with stakeholders to establish the enterprise continuity of operations program, strategy, and mission assurance.
• Communicates the value of information technology (IT) security throughout all levels of the organization stakeholders
• Manages and approves Accreditation Packages.

The following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Provide user network account support to include setup and configuration and troubleshoots user account problems and daily user support issues.
• Manage and deploy workstations through entire life cycle.
• Coordinate with network security staff to address, investigate, and resolve workstation security issues such as viruses, worms, and spyware.
• Support customers by assisting with information technology support for facility moves and renovations.

The Office of Acquisition Information Technology Services provides transformational system development, incremental system development, operational and management services for Federal Acquisition Services (FAS) business applications. The organization advises FAS leadership and program areas on IT tools that support and enhance FAS’s business operations. IDQ is organizationally aligned to the FAS business areas to most effectively deliver the IT services, systems, and functions they need. Additionally, IDQ provides cloud integration technology functions as a shared service for all of GSA IT.

As an IT Program Manager you will develop, implement, and/or oversee multi-year IT initiatives of such magnitude they must be
carried out through multiple related projects.

You will be responsible for the following duties:

• Managing long term IT projects which include: identifying customer needs and requirements; analyzing systems requirements and environments. 
• Providing recommendations and advice to stakeholders and senior management officials on IT solutions critical to organizational functions.
• Ensuring compliance with laws, regulations, policies, standards, and procedures. 
• Ensuring appropriate product-related training and documentation are developed and made available to customers. 
• Leading customer support system improvements.

As a IT Project Manager, you will:

• Establish, implement, and advocate CEC project lifecycle and ensure alignment to departmental, OCIO, and CEC strategic visions (e.g., ITIL).
• Manage projects to adhere to Federal Acquisition standards for projects aligned with major federal investments.
• Identify customers' information systems requirements through constructive collaboration with Departmental stakeholders and other stakeholders at federal agencies.

As an IT Specialist (Policy/Planning) (Division Director Capital Planning and Investment Control), you will:

• Have the primary leading role in the management of the Capital Planning and investment Control (CPIC) program, guiding and overseeing the selection, control, and evaluation of IT investments through the Agency's CPIC process.
• Act as the expert IT administrative subject matter expert and demonstrates proficiency in the areas of program establishment and implementation.
• Serve as the OCIO spokesperson regarding IT administrative issues to external interest groups, media, contracting officials, vendor, and high-level technical staff.
• Produce decision-oriented work products that are often findings and recommendations that may be of major significance to senior management.

As a/an Supervisory IT Specialist - Branch Chief, you will:

• Provide technically authoritative advice and guidance to Data Center Division Director and senior Departmental program officials on managing IT and data center efficiency and management activities to meet Department-wide requirements, including systems analysis, systems architecture, systems requirements, systems design, systems engineering, project engineering, planning, measurement, and enterprise testing of technology systems and applications.
• Initiate, direct, coordinate, and steward the Department-wide development, promotion, and maintenance of IT Data Center initiatives to adequately and cost effectively meet the Department's current and future business needs.
• Provide technical and managerial leadership and in close partnership with other OCIO entities such as CTO, Enterprise Architecture, and HUD Program Office system owners in support of Data Center mission to ensure new and modernized services for on-premise and Cloud systems architecture, systems design, system engineering, project engineering, system requirements, and integration plans meets all technical, management, and operational standards for performance, functionality, monitoring, and information assurance.
• Develop reports on the status of projects. Applies project management principles to draft project plans, assign tasks, monitor progress, and resolve issues.

As an IT Specialist (INFOSEC) you will perform the following duties:

The Office of GSA IT, Security Engineering Division (IPO) provides security consulting and engineering support for systems and emerging IT and IT security initiative.

IT Specialist with FedRAMP Engineer Specialization

• Responsible for developing and formalizing the GSA IT OCISO FedRAMP sponsorship program. Key activities include developing program documentation, templates, processes, and systems to facilitate cloud service providers (CSPs) through the FedRAMP authorization process. Participate in cross functional teams with other OCISO organizations to develop, mature, and implement new processes supporting authorization options such as GSA LiSaaS, GSA MiSaaS, and GSA Protecting CUI in Non-Federal Systems guides which interconnect with supported FedRAMP systems.
• Serve as a subject matter expert in the field of cloud computing and highly skilled in designing secure system architectures built on industry leading infrastructure as a service (IaaS) platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
• Provide comprehensive support throughout the complete FedRAMP authorization process of a CSP offering. Works directly with GSA Government POCs and CSPs to ensure all FedRAMP sponsorship program requirements are met. As of April 2024, the OCISO FedRAMP sponsorship program supports roughly 30+ CSPsCurrently and anticipates supporting five new agency FedRAMP ATO sponsorships annually.
  
• Provide advisory and consulting services related to FedRAMP and Government wide policy as well as security review of new and emerging technologies. Interpret FedRAMP and other GSA requirements and provide vendors with guidance regarding expectations, technical requirements, and process. Stay informed of updated FedRAMP guidance, industry best practices, emerging technologies, and Government cybersecurity directives and provide recommendations to the FedRAMP team and GSA management regarding program impacts. Conduct security reviews of technologies for use base consideration within CSPs authorization boundary.
• Provide project management support related to organizing, managing, and reporting on CSP deliverables and overall authorization status. Develop and maintain a FedRAMP program level dashboard with a high level summary of each CSP status, schedule, milestones, and risks. Maintain a detailed WBS per CSP to track detailed project schedules, activities, and deliverable status.
• Implement and provide authoritative advice and guidance to ensure the confidentiality, integrity, and availability of network and information systems.
  
• Collaborate with internal and external stakeholders and partners to support the government’s information security needs and establish related guidelines. Provides input and support of related high level initiatives.