Total 3 job vacancies by Lxo Pte. Ltd.

Key Responsibilities:

• Develop, plan, and implement strategies to drive business growth, achieve sales targets, and build new customer network.
• Cultivate and sustain strong, lasting relationships with clients to ensure satisfaction, loyalty, and continued engagement.
• Effectively communicate value propositions through tailored proposals and presentations that resonate with various audiences.
• Monitor market trends to develop solutions that address client needs as needed.

Requirements:

• Diploma and above in Business Management, or in a relevant discipline.
• At least 5 years of proven experience in B2B and B2C consultative sales, ideally within service-oriented sectors
• Deep understanding of solution-based sales and marketing strategies relevant to the financial sectors in Southeast Asia, particularly Life, Health, and Investments Insurance.
• Extensive network within Southeast Asia’s financial institutions, both private and public.
• Demonstrated ability to engage effectively with diverse business audiences, including C-suite executives, VPs, managers, operational staff, and agents.
• Excellent skills in negotiation, active listening, and delivering impactful presentations.
• Proficiency in English is required; additional fluency in regional languages such as Bahasa Melayu, Bahasa Indonesia, Mandarin Chinese, or other Southeast Asian languages is strongly preferred to build client connections.
• Good pitching skills with the either of above languages is preferred.
• Willingness to travel as needed

Interested Applicant can send your resume to jobs@lxo.sg

About the Role
As a Client Engagement Specialist, you will be a vital link between LXO and our clients, ensuring that client needs are understood, met, and exceeded. You’ll work closely with our events and consultancy teams to develop and maintain strong client relationships, providing a seamless experience and contributing to the company for excellence in events and business solutions.

Roles & Responsibilities

• Serve as the primary point of contact for assigned clients, managing all aspects of client engagement from onboarding to post-event follow-up.
• Understand client requirements, objectives, and business needs to recommend tailored solutions across event and consultancy offerings.
• Work closely with the events and operations teams to ensure client expectations are met during event planning, execution, and post-event evaluations.
• Assist in the preparation of proposals, presentations, and pitches to new and existing clients, emphasizing LXO’s unique value propositions.
• Conduct regular check-ins with clients to gauge satisfaction, gather feedback, and identify opportunities for improvement and additional services.
• Coordinate and oversee client communications to ensure timely responses, clear information flow, and excellent client experiences.
• Track and manage client data, ensuring accurate records are maintained in CRM systems and supporting client-based decision-making.
• Support the development of strategic client engagement plans and initiatives to foster loyalty, increase retention, and drive revenue growth.

Requirements

• At least 2-4 years of experience in client-facing roles, such as account management, client services, or business development, ideally in event management, consultancy, or a related industry.
• Strong interpersonal and communication skills, with a proven ability to build and maintain relationships with clients and stakeholders at all levels.
• Demonstrated ability to understand client needs and provide appropriate solutions in a consultative selling environment.
• Experience with CRM software (e.g., Salesforce, HubSpot) to manage client information and engagement activities.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple clients and deadlines simultaneously.
• Proficiency in Microsoft Office Suite and presentation software (e.g., PowerPoint).
• A proactive and problem-solving mindset, with the ability to handle unexpected challenges during client interactions and events.
• Additional language skills in Southeast Asian languages are a plus, to enhance communication with regional clients.
• May need to travel within Southeast Asia if needed.

How to Apply
Pease apply with your resume and a cover letter outlining your experience and client engagement achievements and send it to jobs@lxo.sg

Note: Only shortlisted candidates will be notified.

About LXO PTE. LTD.
LXO PTE. LTD. is a forward-thinking events and consultancy company dedicated to designing innovative, AI-driven strategies for clients and delivering outstanding events in Southeast Asia. We aim to make a positive impact on the business landscape while creating experiences that resonate.

Roles & Responsibilities
As the Event Operations Manager, you will lead and manage all logistical and operational aspects of high-profile events, ensuring flawless execution and exceptional client satisfaction. Key responsibilities include:

• Overseeing end-to-end event planning and execution, from initial layout design to final teardown, including floor plans, event set-up, and technical requirements.
• Managing vendor relationships, sourcing and negotiating contracts for services and equipment, and ensuring quality and compliance.
• Developing and managing event budgets, timelines, and production schedules to ensure all milestones are met within scope.
• Coordinating with internal teams and external stakeholders to execute a cohesive event strategy.
• Implementing and ensuring strict adherence to all local regulations, licenses, and safety protocols, including applications for required permits (SFA, SPF, COMPASS).
• Conducting risk assessments and contingency planning to minimize operational issues.
• Leading on-site event staff, including team coordination, delegation of duties, and performance management.
• Providing post-event analysis and reports to guide future improvements and assess ROI.

Requirements
To qualify for this role, candidates must meet the following criteria:

• Minimum of 5 years of experience in event operations or event management in a corporate, agency, or consultancy environment.
• Proven track record in managing high-budget, complex events and handling responsibilities autonomously.
• Strong proficiency in event planning software (such as SketchUp or AutoCAD for 3D layout planning) and Microsoft Office Suite.
• In-depth knowledge of licensing and permit processes, with experience in applications for SFA, SPF, COMPASS, or equivalent regulatory requirements.
• Advanced problem-solving skills and a strong ability to handle high-pressure situations and resolve on-the-ground issues.
• Flexible work schedule, including weekends and overtime, as event schedules demand.
• Demonstrated understanding of safety and risk management, including familiarity with workplace safety and health regulations specific to event management.
• Exceptional interpersonal and communication skills to liaise effectively with vendors, clients, and team members.
• Experience managing digital and hybrid events is a plus.
• Bilingual proficiency in English and at least one regional language (Mandarin, Bahasa Melayu, or Tamil) to liaise with diverse clients and vendors across Southeast Asia.

Preferred Qualifications

• Prior experience in financial or consultancy-related events is advantageous.
• Familiarity with AI-driven tools for event management and client engagement.
• Certification in event management or project management (e.g., PMP, CSEP) is a plus.

How to Apply
Apply with your resume and a cover letter detailing your experience in event management, particularly focusing on your experience with licensing, technical requirements, and budget management.

Note: Only shortlisted candiates will be be notified.