Total 6 job vacancies by Intercontinental Hotels Group (asia Pacific) Pte. Ltd.

Purpose of the Role: Main roles and job scope will be supporting Director of Finance, New Hotel Openings – SEAK & JAPAC with a range of strategic projects, day to day monitor the pre-opening progress to help achieve the opening successful.

• Coordinate and manage the regular meeting cadences with new opening hotels’ GM & DOF, take meeting minutes and action follow ups;
• Create and maintain the dashboard for each pre-opening hotels to monitor the progress and document the critical info required for the hotel’s opening;
• Prepare the pre-opening budget, work closely with hotel team on the budget execution on a monthly basis;
• Support on Accounts Receivable collection
• Involve & assist in various new initiatives & key projects around streamline finance pre-opening process, tools enhancement, standardization and compliance requirements;
• Support and drive alignment with internal stakeholders to achieve desired outcomes and deliver the team objectives;
• Identify process improvement opportunities and support the delivery of improvements in processes, systems, controls and procedures.

Education: Undergraduate in Business Management or Hospitality, preferably in their final year of undergrad studies

Experience: Prior internship experience within another Hotel Management Company, Consulting and/or Real Estate advisory firms

Technical Skills and Knowledge:

• Desire to learn and be challenged to learn new skills
• Conscientious with an eye for details
• Proactive and works with a sense of purpose and urgency
• Ability to work on projects independently
• Confidence in generating new ideas or ways to approach work assigned
• Good project management skills, detail oriented and communicates progress
• Strong verbal and written communication skills and a Team Player
• Strong proficiency with Microsoft Excel, Power Point and Word applications
• Preferable: Knowledge in Adobe Creative Suite

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

Role Purpose

The role is to manage and develop business from a portfolio of multinational corporate accounts, with revenue delivery of >$25M from discovered contacts across assigned account portfolio. Delivers revenue to hotels globally, maximizing revenues and market share for all brands and across all segments (transient, group, project). The account portfolio is comprised of corporations which have high complexity given their size and global reach and require deployment of an account team comprised of team members deployed to key buyers, decision-makers and influencers within each account, across different geographies.

Key Accountabilities

• Identifying, soliciting, influencing and converting highly valuable revenue opportunities
• Developing and maximizing relationships with contacts at all levels within the assigned account portfolio
• Developing and executing innovative strategic plans for each account within each segment, in order to drive rate growth, shift share and deliver more customers to our growing portfolio
• Collaborating with account team members and hotel team members to successfully craft and execute global account plans with regional and local applicability
• Along with account team members, leads and directs company resources across a portfolio of multinational corporate accounts.
• Formulates the strategy to optimize account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales teams, regional sales leadership, hotel operations, global and regional functional groups (such as technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management. Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, account progress updates for internal and external stakeholders, Corporate, Group and Project RFP’s, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities
• Actively participate in travel professional and industry groups, and be recognised internally and externally as an expert in the designated market segments
• Listens to understand each account’s and each contact’s needs and expectations, and delivers tailored solutions to the account which maximize returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Drives and maximizes revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the outperformance of our brands and fuels growth for the company.
• Maintains all details of managed accounts, account strategies and client engagement in CRM program

Key Skills & Experiences

Education:

• Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience

Experience:

5 or more years of progressive work-related experience in the service industry with at least 3 years in multi-unit or corporate roles, as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Extensive sales experience is required, as well as client management experience among large, complex meeting & incentive agencies.

Technical Skills and Knowledge:

• Thinks beyond traditional ways of doing things by using the principles of strategic account management, as well as gaining insight that is the platform for the development of creative and innovative client solutions. Possesses sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of our brands, along with competitive brands.
• Experience in working in global markets, deep understanding of managing across diverse, multi-cultural teams and customer organizations.
• Sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation and assessment.
• Strong client management, problem solving, negotiation and organization skills
• Effective verbal and written communication skills for providing information to clients, vendors, senior management and staff.
• Works effectively at board level in client companies, possess strong relationship management skills, and well-developed probing, listening, negotiating and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors which influence account strategies, positions and initiatives.
• Strong commercial acumen and an ability to influence across an owned, managed and franchised environment
• Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
• Competent in allocating resources, controlling expenses and working within pre-determined budgets
• Computer skills in MS Word, Excel, PowerPoint, social media, and using sales-related software

You may apply via IHG Careers https://careers.ihg.com/en/ and enter job code 132336

Purpose of role: This role is to build and protect the reputation of IHG, as a business partner, in South East Asia & Korea and manage internal communications across EAPAC.

Key Accountabilities:

• Responsible for building and maintaining the reputation of IHG in South East Asia and Korea, specifically in Thailand and Malaysia.
• Manage corporate affairs activity in South East Asia across five key pillars (external, internal, owner, corporate responsibility, public affairs) to support the Division’s ambition.
• Deliver external trade/business media activity such as writing media releases and briefing books, and organizing events and interviews. Includes working with local market agencies, where relevant.
• Support the profiling of leadership and growth teams externally including interviews, owner communications, industry events.
• Provide counsel to leaders & functional teams on communications approach– supporting, managing expectations and education as necessary.
• Issues and crisis management support for our hotels and the business in Thailand and Malaysia.
• Develop and deliver EAPAC specific internal communications approach to support the BU priorities and aligns with the global Elevate strategy while aligning with Division specific internal communications activities. This includes ownership of EAPAC channels and content development for the BU.
• Supporting the Head of Corporate Affairs EAPAC with content creation, events, advocacy as required.
• Providing support to the GCA EAPAC team as appropriate.
• Work in partnership with the EMEAA team on specific projects or initiatives.
• Manage admin and processes within the SEAK GCA team including media coverage reports and ensure we use our budget to the greatest effect.

Education:

• At least 7 years’ experience in external/internal communications.

Experience:

• Experience of managing agencies and budgets.
• Experience of working within a complex business with a range of stakeholders with different needs and interfacing with senior people.
• Experience of the media landscape in South East Asia would be an advantage
• Experience working with international brands would be an advantage

Requirements and Knowledge:

• Is confident, credible and compelling when working with senior stakeholders.
• Able to engage and inspire with energy and belief in communications.
• Ability to stay calm in a crisis situation.
• Collaborative approach and partnership mind set - able to build strong relationships and be known as a trusted advisor
• A can-do attitude, with a track record of delivering complex programmes of work. Demonstrates an ability to prioritise and handle multiple tasks in a demanding, fast-paced work environment.
• Proven ability to work effectively across a matrix / virtual team.
• Ability to manage budgets.
• Clear and confident written and oral communication skills.

Role Purpose

The role is to manage and develop business from a portfolio of multinational corporate accounts, with revenue delivery of >$25M from discovered contacts across assigned account portfolio. Delivers revenue to hotels globally, maximizing revenues and market share for all brands and across all segments (transient, group, project). The account portfolio is comprised of corporations which have high complexity given their size and global reach and require deployment of an account team comprised of team members deployed to key buyers, decision-makers and influencers within each account, across different geographies.

Key Accountabilities

• Identifying, soliciting, influencing and converting highly valuable revenue opportunities
• Developing and maximizing relationships with contacts at all levels within the assigned account portfolio
• Developing and executing innovative strategic plans for each account within each segment, in order to drive rate growth, shift share and deliver more customers to our growing portfolio
• Collaborating with account team members and hotel team members to successfully craft and execute global account plans with regional and local applicability
• Along with account team members, leads and directs company resources across a portfolio of multinational corporate accounts.
• Formulates the strategy to optimize account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales teams, regional sales leadership, hotel operations, global and regional functional groups (such as technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management. Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, account progress updates for internal and external stakeholders, Corporate, Group and Project RFP’s, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities
• Actively participate in travel professional and industry groups, and be recognised internally and externally as an expert in the designated market segments
• Listens to understand each account’s and each contact’s needs and expectations, and delivers tailored solutions to the account which maximize returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Drives and maximizes revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the outperformance of our brands and fuels growth for the company.
• Maintains all details of managed accounts, account strategies and client engagement in CRM program

Key Skills & Experiences

Education:

• Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience

Experience:

5 or more years of progressive work-related experience in the service industry with at least 3 years in multi-unit or corporate roles, as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Extensive sales experience is required, as well as client management experience among large, complex meeting & incentive agencies.

Technical Skills and Knowledge:

• Thinks beyond traditional ways of doing things by using the principles of strategic account management, as well as gaining insight that is the platform for the development of creative and innovative client solutions. Possesses sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of our brands, along with competitive brands.
• Experience in working in global markets, deep understanding of managing across diverse, multi-cultural teams and customer organizations.
• Sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation and assessment.
• Strong client management, problem solving, negotiation and organization skills
• Effective verbal and written communication skills for providing information to clients, vendors, senior management and staff.
• Works effectively at board level in client companies, possess strong relationship management skills, and well-developed probing, listening, negotiating and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors which influence account strategies, positions and initiatives.
• Strong commercial acumen and an ability to influence across an owned, managed and franchised environment
• Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
• Competent in allocating resources, controlling expenses and working within pre-determined budgets
• Computer skills in MS Word, Excel, PowerPoint, social media, and using sales-related software

You may apply via IHG Careers https://careers.ihg.com/en/ and enter job code 132336

Purpose of the Role: To lead Food & Beverage Design and Facility planning for both existing and pipeline hotels across all brands with a primary focus on Luxury and Lifestyle brands within the IHG portfolio, and liaise with internal and external stakeholders and report on progress of projects.

Back of House Planning Scope of works include but are not limited to the following:

• Create a detailed F&B Facility Area Plan(“FAP”) per hotel based on brand, country, Gross Floor Area(“GFA”), business case etc. for all InterContinental Hotels Group (“IHG”) hotel brands excluding the Holiday Inn Express brand
• Review back of house (“BOH”) facility design across all phases. Zoning, Concept, Schematic, Detailed Design, tender documentation value engineering, for Luxury & Lifestyle up to Installation of F&B equipment & commissioning of F&B Outlets
• The following would be constantly reviewed / calibrated / protected for all IHG branded hotels:

1. Review Design for Food Safety Management Systems (“FSMS”) principles;
2. Review clean and dirty paths within the design of the F&B outlets;
3. Review storage facilities ensuring they match location / supplier chain etc;
4. Review refuse area ensuring it matches municipality requirements;
5. Review BOH areas for adjacencies;
6. Review BOH and front of house (“FOH”) drawings, sections and elevations etc;
7. Review BOH drawings, sections and elevations to ensure show kitchens / bars have integrated design between kitchen consultant & Interior designer;
8. Review basic function equipment to deliver brand & concept;
9. Review to ensure optimal efficient & ergonomic work flows are achieved;
10. Review architectural, interior designs and equipment designs to ensure areas are not over designed either by way of equipment brand / specification / capacity / space planning;

Front of House Scope of works include but are not limited to:

• Review and validate proposed concepts by 3rd party consultants with F&B Operations leaders and/or propose existing concepts that could be utilized
• Review of FOH Facility design across all phases. Concept, Schematic & Detailed Design Phases (all IHG hotel brands are included)
• Review FOH circulation, adjacencies, and spatial planning
• Review FOH facilities to ensure the following has been integrated into the design; Point of Sale (“POS”), side stations etc.
• Facility matches and supports concepts / number seats / number of bars FOH & BOH
• Facility matches brand and projected manning.

The following would be constantly reviewed / calibrated / protected for all IHG hotel brands:

• Review number of seats as per Facility Area Program(“FAP”);
• Review table sizes, side station – clean & dirty, POS stations;
• Review all F&B outlets ensuring they have sufficient associated pantry support;
• Review FOH storage requirements;
• Review to ensure sufficient FOH beverage areas / storage etc. across acholic & non-alcoholic requirements matching an F&B outlet’s concept & facility;
• Review plans to ensure areas are not over designed either by way of equipment brand / specification / capacity;
• Review plans to ensure areas are not over designed by way of space planning
• Review coffee & tea equipment to ensure all equipment are IHG brand compliant and fit for purposes / fit for facility / outlet or concept.

Education

• Bachelor’s Degree or Equivalent in Hotel Management, Culinary Services or equivalent operational experience

Experience

• Minimum 10 years related experience in either:
• F&B operations and or proven successes in key operating hotel, multi hotel units and/or restaurant operations & pre-openings.
• F&B Design and/or development
• Regional experience with a good understanding of local markets, F&B trends etc.
• Hotel working experience and experience in a multi-national environment is considered an added advantage.

Technical Skills and Knowledge

• Understanding of brand differentiation and standards
• Possess leadership competencies; a focused leader with a high level of motivation
• Possess strategic, analytical, problem solving and project management skills
• In-depth knowledge of hotel operations to include F&B, kitchens, operations and hotel openings
• Effective communications and presentations skills
• Strong influencing, negotiating and consensus-building skills to deal with broad spectrum of stakeholders
• Good computer application skills in Word, Excel, Salesforce, Outlook
• Ability to read and work with architectural, kitchen, MEP, interior design drawings