Total 4 job vacancies by Gold And Dollar Shop Pte. Ltd.

The Delivery driver will be responsible for the company’s daily orders

JOB DESCRIPTIONS:

· Deliver jewelleries to different locations and through designated routes

· Follow route and time schedule

· Delivery of invoice for acknowledgment and payments collection

· Ensuring address on package matches up to delivery address

· Maintain logs of items delivered as Proof of Delivery

· Ensure inventory loads match document generated from system.

JOB REQUIREMENTS:

• Class 3 driving licenses with clean driving records
• Minimum 1-2 years of experience as personal driver
• Must be self-motivated and professional
• Can work independently
• Good character references
• Polite & Friendly, with good communication skills

Job Types: Full-time, Permanent

Benefits:

• Company car
• Employee discount
• Free parking

Schedule:

• Day shift

License/Certification:

• Class 3A Driving Licence (Preferred)

JOB RESPONSIBILITIES:

Sales Administrative Tasks:

• Manage and maintain sales databases, ensuring accuracy and up-to-date information.
• Prepare and distribute sales reports and other documentation as needed.
• Handle customer inquiries, complaints, and feedbacks.
• Assist in the preparation of sales contracts and other related documents.
• Maintain an organized and efficient filing system for all sales documents and correspondence.
• Provide client service support for retail network and E-commerce
• Responding promptly to customer inquiries through company’s available social media platforms (i,e: TikTok, Meta, Instagram, etc.).
• Assist in scheduling customers’ jewellery repairs.
• Conduct daily stock counts to maintain accurate inventory levels.
• Ensure merchandise and displays are consistently well-presented.
• Any other ad-hoc tasks or projects.

Sales-Driven Activities

• Maintain a high level of professionalism with clients and establish a positive rapport with every client.
• Prospect and promote jewellery products and services to walk-in as well as our online platforms’ customers.
• Process E-commerce orders from beginning to end.
• Attend to customers’ queries in-store and online stores.
• Drive client satisfaction.
• Generate revenue increase by offering sound recommendations and suggestions.
• Be self-motivated and driven to achieve monthly sales targets.

JOB REQUIREMENTS:

• 1-2 years of customer service experience.
• Fresh graduate can be considered.
• Candidate with retail or jewellery experience will be an advantage.
• Excellent interpersonal and communication skills
• Ability to handle complaints/feedback competently
• Positive work attitude and ability to multitask, organize, and prioritize work
• Candidates must be willing to work on Weekends and Public holidays

JOB RESPONSIBILITIES:

- Engage with customers on TikTok by responding to comments and inquiries.

- Update Shopify inventory records for accurate product availability.

- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.

- Conduct daily stock counts to maintain accurate inventory levels.

- Handle incoming customer calls and assist as needed.

- Provide client service support for retail network and E-commerce

- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.

- Assist in scheduling customers’ jewelry repairs.

- Manage knowledge of company products, services, and general inquiries.

- Maintain a high level of professionalism with clients and establish a positive rapport with every client.

- Process E-commerce orders from beginning to end.

- Ability to handle complaints/feedback competently.

- Drive client satisfaction.

- Generate revenue increase by offering sound recommendations and suggestions.

- Any other ad-hoc tasks or projects.

- Work together with operations to ensure a smooth fulfillment process.

- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.

- Attend to customers’ queries in-store and online stores.

- Be self-motivated and driven to achieve monthly sales targets.

- Ensure merchandise and displays are consistently well-presented.

JOB REQUIREMENTS:

• 1-2 years of customer service experience
• Candidate with retail or jewelry experience is an added advantage
• Passionate about helping others and driving client satisfaction
• Excellent interpersonal and communication skills
• Candidate with retail or jewelry experience is an added advantage
• Ability to handle complaints/feedback competently
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Positive work attitude and ability to multitask, organize, and prioritize work
• Good spoken English, Mandarin, Bahasa, and another language to speak to clients from multilingual environments
• Candidates must be willing to work on Weekends and Public holidays

Candidates must be willing to work on weekends and Public Holiday.

JOB RESPONSIBILITIES:

- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.

- Engage with customers on TikTok by responding to comments and inquiries.

- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.

- Conduct daily stock counts to maintain accurate inventory levels.

- Handle incoming customer calls and assist as needed.

- Provide client service support for retail network and E-commerce

- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.

- Assist in scheduling customers’ jewelry repairs.

- Process E-commerce orders from beginning to end.

- Ability to handle complaints/feedback competently.

- Ensure merchandise and displays are consistently well-presented.

- Any other ad-hoc tasks or projects.

JOB REQUIREMENTS:

• Fresh graduates are welcome to apply and grow with us
• Service-oriented with strong interpersonal skills
• Passionate about helping others and driving client satisfaction
• Dynamic, energetic, positive, and driven to exceed targets
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Preferably previous e-commerce experience, although not required. A strong learning attitude and a self-motivated drive to excel is important
• General interest in working on different platforms, and a good knowledge of Excel
• Candidates must be willing to work on Weekends and Public holidays