Total 24 job vacancies by NatWest Group

Join us as an Audit Manager in our Group Functions Technology team

• You’ll supervise the audit engagement team and support them through coaching to help them see their potential
• You can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interaction
• You’ll support the delivery of a flexible and risk-based audit plan that addresses regulatory requirements, provides independent assurance and opinions with impact

What you'll do

As an Audit Manager within our Group Functions Technology team, you’ll play a key part in providing independent assurance over the key applications that support many of the Bank’s key central functions, including Financial Crime, Core Banking and Finance.

You’ll be an ambassador for internal audit, demonstrating professional behaviours and helping to build on the reputation and integrity of the function.

Your role will also involve:

• Providing quality, efficient and effective assurance and influencing business managers to improve controls
• Leading and coaching your audit team as they deliver audit engagements and making sure they're delivered within budget and on time
• Leveraging audit methodology and tools
• Managing key stakeholders throughout audit engagements, ensuring a good understanding of business risks and an open and effective discussion on key risks

The skills you'll need

To join us in this role, you’ll ideally have worked in an internal or external audit environment, and bring audit, assurance or risk management experience. You’ll also need a strong background in auditing technology risks and controls, analytical and problem solving abilities and the ability to assess and prioritise data effectively. Chartered accountancy and/or CISA qualification or similar, and experience of financial reporting and/or financial crime systems from an audit or risk capacity is preferred. Data analytics skills, including experience in using Python is advantageous but not required.

You’ll also need:

• The ability to demonstrate leading a team in delivering projects while keeping a firm hand on budget, schedule and quality
• A proactive approach towards identifying and promoting talent
• The ability to support and supervise a team through coaching, feedback and development
• Proven stakeholder management skills
• Good written and verbal communication skills

Join us as an Audit Manager in our Group Functions Technology team

• You’ll supervise the audit engagement team and support them through coaching to help them see their potential
• You can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interaction
• You’ll support the delivery of a flexible and risk-based audit plan that addresses regulatory requirements, provides independent assurance and opinions with impact

What you'll do

As an Audit Manager within our Group Functions Technology team, you’ll play a key part in providing independent assurance over the key applications that support many of the Bank’s key central functions, including Financial Crime, Core Banking and Finance.

You’ll be an ambassador for internal audit, demonstrating professional behaviours and helping to build on the reputation and integrity of the function.

Your role will also involve:

• Providing quality, efficient and effective assurance and influencing business managers to improve controls
• Leading and coaching your audit team as they deliver audit engagements and making sure they're delivered within budget and on time
• Leveraging audit methodology and tools
• Managing key stakeholders throughout audit engagements, ensuring a good understanding of business risks and an open and effective discussion on key risks

The skills you'll need

To join us in this role, you’ll ideally have worked in an internal or external audit environment, and bring audit, assurance or risk management experience. You’ll also need a strong background in auditing technology risks and controls, analytical and problem solving abilities and the ability to assess and prioritise data effectively. Chartered accountancy and/or CISA qualification or similar, and experience of financial reporting and/or financial crime systems from an audit or risk capacity is preferred. Data analytics skills, including experience in using Python is advantageous but not required.

You’ll also need:

• The ability to demonstrate leading a team in delivering projects while keeping a firm hand on budget, schedule and quality
• A proactive approach towards identifying and promoting talent
• The ability to support and supervise a team through coaching, feedback and development
• Proven stakeholder management skills
• Good written and verbal communication skills

Join us as a Tax Technical Specialist

• Take on a challenging role, where you’ll be managing and monitoring tax reporting transactions and producing UK Tax Reports.
• You’ll apply your tax knowledge to ensure income and capital gains from investment products are reported correctly for our clients.
• We’ll look to you to respond directly to client and colleague queries, providing technical support within your specialist area of expertise
• In return, you’ll gain great exposure for you and your work
• We are looking to pay a salary of between £39,000 - £47,000

What you'll do

As a Tax Technical Specialist, you’ll be reviewing corporate transactions for high net worth clients to meet specific tax reporting requirements. We’ll look to you to monitor and analyse tax legislation and make adjustments to tax reporting transactions to ensure tax compliant reports.

Throughout the course of your work, you’ll be producing accurate client tax reports for clients to use to meet their tax filing obligations and ensure that we fulfil our regulatory reporting requirements to HMRC.

Other key aspects of your role will involve:

• Developing and maintaining relationships with external third parties
• Responding to clients, frontline and other third party enquiries
• Proactively providing coaching and training to colleagues across your team and the wider operational teams

The skills you'll need

To join us in this role, you’ll need professional tax qualifications, ideally ATT and CTA, or you’ll have equivalent experience in a private client tax team

You’ll also demonstrate:

• A background in private client tax or investment tax reporting
• Strong analytical and lateral thinking skills
• An ability to clearly articulate issues and solutions, and challenge in a constructive way
• High levels of numeracy with excellent time management and prioritisation skills
• The ability to coach and develop others

Join us as a Software Engineer

• You’ll play a crucial role in developing and deploying machine learning and generative AI-based solutions to enhance our offerings, customer experience, and internal colleague workflows
• Working closely within a team of software engineers, data scientists, and other engineers, you’ll contribute to the success of our AI initiatives, from conception to implementation
• If you see opportunities where others see a challenge, we think you’ll enjoy working with us in this solutions-driven role in our Data Science & Innovation department

What you'll do

As a Software Engineer, you’ll be supporting the development and deployment of innovative machine learning and generative AI-based products and services within the bank's ecosystem. Working closely with the Lead Software Engineer and data scientists, you’ll foster a collaborative and innovative work environment, as well as striving to deliver high-quality code and solutions.

You’ll also be:

• Participating in agile development methodologies, ensuring efficient project execution, timely deliveries, and continuous improvement through feedback loops
• Collaborating with stakeholders across various business units, including product management, compliance, and risk, to understand their requirements and incorporate them into AI solutions
• Adhering to best practices for code quality, testing, security, and performance optimisation
• Contributing to clear and comprehensive technical documentation, including design specifications, API documentation, and knowledge-sharing materials

The skills you'll need

To take on this role, you’ll need proven experience as a software engineer with a focus on developing AI-based products and services. You’ll need a strong proficiency in programming languages such as Python, Java, or C++, and experience with frameworks and libraries like TensorFlow, PyTorch, or Keras.

Additionally, you’ll need:

• A bachelors or master’s degree in Computer Science, Software Engineering, or a related field
• Experience with big data processing and cloud technologies such as AWS, Azure and GCP
• Excellent problem-solving skills and a keen eye for detail
• Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders

Join us as a Software Engineer

• You’ll play a crucial role in developing and deploying machine learning and generative AI-based solutions to enhance our offerings, customer experience, and internal colleague workflows
• Working closely within a team of software engineers, data scientists, and other engineers, you’ll contribute to the success of our AI initiatives, from conception to implementation
• If you see opportunities where others see a challenge, we think you’ll enjoy working with us in this solutions-driven role in our Data Science & Innovation department

What you'll do

As a Software Engineer, you’ll be supporting the development and deployment of innovative machine learning and generative AI-based products and services within the bank's ecosystem. Working closely with the Lead Software Engineer and data scientists, you’ll foster a collaborative and innovative work environment, as well as striving to deliver high-quality code and solutions.

You’ll also be:

• Participating in agile development methodologies, ensuring efficient project execution, timely deliveries, and continuous improvement through feedback loops
• Collaborating with stakeholders across various business units, including product management, compliance, and risk, to understand their requirements and incorporate them into AI solutions
• Adhering to best practices for code quality, testing, security, and performance optimisation
• Contributing to clear and comprehensive technical documentation, including design specifications, API documentation, and knowledge-sharing materials

The skills you'll need

To take on this role, you’ll need proven experience as a software engineer with a focus on developing AI-based products and services. You’ll need a strong proficiency in programming languages such as Python, Java, or C++, and experience with frameworks and libraries like TensorFlow, PyTorch, or Keras.

Additionally, you’ll need:

• A bachelors or master’s degree in Computer Science, Software Engineering, or a related field
• Experience with big data processing and cloud technologies such as AWS, Azure and GCP
• Excellent problem-solving skills and a keen eye for detail
• Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders

Join us as a Software Engineer

• You’ll play a crucial role in developing and deploying machine learning and generative AI-based solutions to enhance our offerings, customer experience, and internal colleague workflows
• Working closely within a team of software engineers, data scientists, and other engineers, you’ll contribute to the success of our AI initiatives, from conception to implementation
• If you see opportunities where others see a challenge, we think you’ll enjoy working with us in this solutions-driven role in our Data Science & Innovation department

What you'll do

As a Software Engineer, you’ll be supporting the development and deployment of innovative machine learning and generative AI-based products and services within the bank's ecosystem. Working closely with the Lead Software Engineer and data scientists, you’ll foster a collaborative and innovative work environment, as well as striving to deliver high-quality code and solutions.

You’ll also be:

• Participating in agile development methodologies, ensuring efficient project execution, timely deliveries, and continuous improvement through feedback loops
• Collaborating with stakeholders across various business units, including product management, compliance, and risk, to understand their requirements and incorporate them into AI solutions
• Adhering to best practices for code quality, testing, security, and performance optimisation
• Contributing to clear and comprehensive technical documentation, including design specifications, API documentation, and knowledge-sharing materials

The skills you'll need

To take on this role, you’ll need proven experience as a software engineer with a focus on developing AI-based products and services. You’ll need a strong proficiency in programming languages such as Python, Java, or C++, and experience with frameworks and libraries like TensorFlow, PyTorch, or Keras.

Additionally, you’ll need:

• A bachelors or master’s degree in Computer Science, Software Engineering, or a related field
• Experience with big data processing and cloud technologies such as AWS, Azure and GCP
• Excellent problem-solving skills and a keen eye for detail
• Strong communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders

Join us as a Portfolio Manager, Financial Crime Technology

• We're looking for someone with strong organisational, financial management and people leadership skills along with real influence and impact to ensure the Financial Crime Technology department operates effectively
• We’ll look to you to drive measurement activity for headcount and financials, you'll understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve
• You’ll be managing a rolling investment portfolio of over £130m to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services
• This is a great opportunity to take on a role in an innovative, forward thinking environment where you’ll be able to have a tangible effect on the function by driving cadence for a team of 1100 colleagues and over 20 key vendors across the UK and India

What you'll do

As a Portfolio Manager, you’ll provide support to the leadership team to deliver the business strategy and make sure that the operating rhythm is defined and managed effectively.

You’ll collaborate with domain leads in an advisory and challenge capacity, as well as release train managers, product owners and enterprise architects to conduct regular reviews of the investment portfolio and backlog, challenging the status quo and driving informed decision making about portfolio priorities. As well as this you'll drive strategic workforce transformation planning and engagement across the team and lead Our View mapping and data quality activity pre launch.

You’ll also be:

• Acting as an advisor and constrictive challenge to the Financial Crime Technology leadership team to drive cohesive, forward thinking evolution of their business
• Making sure that investments are identified and prioritised from the enterprise-wide portfolio or domain backlog relating to the minimum viable product, providing value to the customer and bank as early as possible
• Responsible for an annual budget of 130 million across un the Bank and Change the Bank
• Partnering with a range of stakeholders across the hub on shared projects such as Our View, performance management activity, pay calibration and bonus modelling
• Defining and tracking progress against departmental objectives and key results, providing data driven insights and proposed actions where intervention is required
• Defining, creating and managing a rolling wave strategic themed investment plan, aligned with the expected future business value outcomes
• Making informed decisions around resourcing of the portfolios, including any necessary scaling up or down of feature teams

The skills you'll need

To succeed in this role, you’ll need knowledge and experience of portfolio management theories, models and practices, and experience of leading teams within an Agile or DevOps environment. As well as this you'll need the ability to plan and coordinate multiple people and financial work streams and reprioritise to create transparency on key deliverables and timelines across the leadership team.

In addition, you’ll need:

• Strong analytical, problem solving skills and the ability to produce easy to consume data driven insights and executive reporting
• Strong collaboration and stakeholder management skills and experience of partnering with and influencing senior stakeholders at CEO-3 or above
• Sound understanding of organisational design principles with experience of defining strategic workforce plans for teams of over 1000 resources

Join us as a Portfolio Manager, Financial Crime Technology

• We're looking for someone with strong organisational, financial management and people leadership skills along with real influence and impact to ensure the Financial Crime Technology department operates effectively
• We’ll look to you to drive measurement activity for headcount and financials, you'll understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve
• You’ll be managing a rolling investment portfolio of over £130m to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services
• This is a great opportunity to take on a role in an innovative, forward thinking environment where you’ll be able to have a tangible effect on the function by driving cadence for a team of 1100 colleagues and over 20 key vendors across the UK and India

What you'll do

As a Portfolio Manager, you’ll provide support to the leadership team to deliver the business strategy and make sure that the operating rhythm is defined and managed effectively.

You’ll collaborate with domain leads in an advisory and challenge capacity, as well as release train managers, product owners and enterprise architects to conduct regular reviews of the investment portfolio and backlog, challenging the status quo and driving informed decision making about portfolio priorities. As well as this you'll drive strategic workforce transformation planning and engagement across the team and lead Our View mapping and data quality activity pre launch.

You’ll also be:

• Acting as an advisor and constrictive challenge to the Financial Crime Technology leadership team to drive cohesive, forward thinking evolution of their business
• Making sure that investments are identified and prioritised from the enterprise-wide portfolio or domain backlog relating to the minimum viable product, providing value to the customer and bank as early as possible
• Responsible for an annual budget of 130 million across un the Bank and Change the Bank
• Partnering with a range of stakeholders across the hub on shared projects such as Our View, performance management activity, pay calibration and bonus modelling
• Defining and tracking progress against departmental objectives and key results, providing data driven insights and proposed actions where intervention is required
• Defining, creating and managing a rolling wave strategic themed investment plan, aligned with the expected future business value outcomes
• Making informed decisions around resourcing of the portfolios, including any necessary scaling up or down of feature teams

The skills you'll need

To succeed in this role, you’ll need knowledge and experience of portfolio management theories, models and practices, and experience of leading teams within an Agile or DevOps environment. As well as this you'll need the ability to plan and coordinate multiple people and financial work streams and reprioritise to create transparency on key deliverables and timelines across the leadership team.

In addition, you’ll need:

• Strong analytical, problem solving skills and the ability to produce easy to consume data driven insights and executive reporting
• Strong collaboration and stakeholder management skills and experience of partnering with and influencing senior stakeholders at CEO-3 or above
• Sound understanding of organisational design principles with experience of defining strategic workforce plans for teams of over 1000 resources

Join us as a Portfolio Manager, Financial Crime Technology

• We're looking for someone with strong organisational, financial management and people leadership skills along with real influence and impact to ensure the Financial Crime Technology department operates effectively
• We’ll look to you to drive measurement activity for headcount and financials, you'll understand and use Agile and DevOps principles, allowing sufficient flexibility for the portfolio to evolve as customer value is proven and the needs evolve
• You’ll be managing a rolling investment portfolio of over £130m to realise the strategic objectives of the enterprise or domain by providing investment planning, the transformation portfolio and design services
• This is a great opportunity to take on a role in an innovative, forward thinking environment where you’ll be able to have a tangible effect on the function by driving cadence for a team of 1100 colleagues and over 20 key vendors across the UK and India

What you'll do

As a Portfolio Manager, you’ll provide support to the leadership team to deliver the business strategy and make sure that the operating rhythm is defined and managed effectively.

You’ll collaborate with domain leads in an advisory and challenge capacity, as well as release train managers, product owners and enterprise architects to conduct regular reviews of the investment portfolio and backlog, challenging the status quo and driving informed decision making about portfolio priorities. As well as this you'll drive strategic workforce transformation planning and engagement across the team and lead Our View mapping and data quality activity pre launch.

You’ll also be:

• Acting as an advisor and constrictive challenge to the Financial Crime Technology leadership team to drive cohesive, forward thinking evolution of their business
• Making sure that investments are identified and prioritised from the enterprise-wide portfolio or domain backlog relating to the minimum viable product, providing value to the customer and bank as early as possible
• Responsible for an annual budget of 130 million across un the Bank and Change the Bank
• Partnering with a range of stakeholders across the hub on shared projects such as Our View, performance management activity, pay calibration and bonus modelling
• Defining and tracking progress against departmental objectives and key results, providing data driven insights and proposed actions where intervention is required
• Defining, creating and managing a rolling wave strategic themed investment plan, aligned with the expected future business value outcomes
• Making informed decisions around resourcing of the portfolios, including any necessary scaling up or down of feature teams

The skills you'll need

To succeed in this role, you’ll need knowledge and experience of portfolio management theories, models and practices, and experience of leading teams within an Agile or DevOps environment. As well as this you'll need the ability to plan and coordinate multiple people and financial work streams and reprioritise to create transparency on key deliverables and timelines across the leadership team.

In addition, you’ll need:

• Strong analytical, problem solving skills and the ability to produce easy to consume data driven insights and executive reporting
• Strong collaboration and stakeholder management skills and experience of partnering with and influencing senior stakeholders at CEO-3 or above
• Sound understanding of organisational design principles with experience of defining strategic workforce plans for teams of over 1000 resources

Join us as a Software Engineer

• This is an opportunity for a driven Software Engineer to take on an exciting new career challenge
• Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority
• It’s a chance to hone your existing technical skills and advance your career

What you'll do

In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions.

You’ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that're often complex, as well as liaising with other engineers, architects and business analysts across the platform.

You’ll also be:

• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working code
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

The skills you'll need

You’ll need a background in software engineering, software design and architecture, as well as experience of developing software in a SOA or micro-services paradigm.

You'll also have development experience in a programming language, experience of using industry recognised frameworks and development tooling, and a background of implementing programming best practice, especially around scalability, availability and performance

You’ll also need:

• Experience in Java 8+, Spring Boot, building microservices in the cloud and building efficient, fault-tolerant and scalable solutions
• Deployment and delivery of Java services on AWS, configuration of AWS infrastructure through automation tooling
• Experience in designing and building REST APIs
• Experience with design patterns and robust development in agile delivery using best practices in software development, versioning and CI/CD

Join us as a Technical Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
• This is a remote-first role, so you’ll spend most of your time at home, working with your team digitally and coming into the office twice a month when you need to collaborate closely with your colleagues
• There may also be a requirement for you to attend and support at workshops

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team
• Working with bank technology on design and build of technical solutions
• Supporting projects with data analysis to ensure data is in line with bank standards

The skills you'll need

You’ll need to hold an appropriate business analyst certification, and be proficient in understanding and communicating technical concepts, such as databases, software architecture, system integration and software development life cycle. Additionally, you’ll have an analytical mindset, with the ability to analyse and interpret data to derive insights and better inform decision making, along with strong organisational skills and the ability to prioritise your work.

You’ll also need:

• Experience designing and delivering customer relationship management (CRM) solutions
• Experience of applying business analysis tools and techniques
• A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills
• The ability to identify problems, analyse root causes and propose effective solutions

Join us as a Personal Banker, Mobile Branch Lead

• If you have a passion for delivering excellent customer service along with good banking knowledge, we’d like to hear from you
• We’ll look to you to deliver an exceptional experience to our customers who use our mobile branch banking services
• Crucial to this role will be your ability to complete our mobile branch driver training, which includes driver refresher training

What you'll do

Our Mobile Branch banking service provides local communities with vital access to branch banking needs. You’ll be acting as the first point of contact to customers in these locations, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank. We’ll also be looking to you to follow safe and secure mobile branch operating processes, making sound health and safety decisions for colleagues and customers using the service.

You’ll also be:

• Processing all customer branching transactions and making sure that customer records are up to date with the any outcomes and actions
• Developing relationships with customers to understand and meet their needs and using your knowledge to explain the benefits of our products and services
• Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders

The skills you'll need

You’ll need to be over 25 to drive one of our Mobile Branch vehicles, and hold a valid driving licence. You’ll ideally already have a category C1 license, but if you don't we'll provide comprehensive training and cover the cost. It would also be an advantage if you already hold a Driver Certificate of Professional Competence.

Additionally, you’ll need:

• Strong communication and interpersonal skills to explain our products and their benefits in a meaningful way
• Completion of mobile branch driver training, including driver refresher training
• The ability to work independently and on your own initiative

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time – 35hrs
• Permanent
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

How we'll reward you

Salary: £26,010 per year

You’ll join on a competitive salary of £26,010 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You will have a generous holiday entitlement of 33 days – you may be required to work bank holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Join us as a Colleague Technology Services (CTS) Lead

• In this key role, you’ll be leading a team of CTS Analysts to operate a highly performant Internal technology environment and associated productivity solutions within Natwest Boxed
• You’ll provide excellent service to our customers through the delivery of one or more service management disciplines, such as incident, problem, change, configuration, capacity, availability or configuration management
• The pace of change and associated training and development opportunities will create an engaging and supportive environment for you and help develop a broad range of transferable skills

What you'll do

As CTS lead, you’ll be defining, implementing and continuously improving the internal technology environment and SaaS solutions used by Natwest Boxed employees. You’ll work within the Service Management team, and provide technology leadership and people management for a small team of CTS analysts, system administrators and automation engineers. You will also plan, prioritise and implement impactful technology investment initiatives.

Day-to-day, you’ll be:

• Working with our service management, Security, Privacy, Engineering and People/HR teams to ensure the Colleague Technology Services team delivers the highest standards of technical support and customer satisfaction
• Focussing on how to scale the CTS function’s impact without burning man-hours/adding headcount, through the development of automation and self-service
• Providing technical leadership and escalation support for the CTS team on relevant tools/technologies
• Supporting the team to deliver value at pace while managing the expectations of stakeholders

The skills you'll need

We're looking for someone with a positive, service-oriented attitude and knowledge of Cloud/SaaS productivity and communications applications.

On top of this, you’ll bring:

• Hands-on technical skills on relevant tools and platforms. In depth knowledge in a particular area of CTS tooling and breadth of knowledge across the domain
• The ability to identify and automate repeatable processes using code/script. Thinking about how how to strike the right balance between automation and manual process on a cost-benefit basis
• The ability to influence 3rd party suppliers to deliver/exceed contractual service levels. Bringing experience on how to forecast, budget and manage costs of CTS tooling/services.
• The ability to define, review, and change service desk / CTS Operations framework and processes, operating alongside the established bank processes.

Join us as a Software Engineer at Cushon

At Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. We’re looking for talented people to help us build simple, convenient, and delightful financial experiences tailored to our customers.

• We’re looking for an innovative and ambitious Software Engineer to create and enhance high quality React-based web interfaces as they’re used by an ever-increasing number of people in the UK
• You’ll be collaborating with cross-functional teams to gather requirements, design software architectures, and implement software features
• Every day, you’ll have the chance to solve new problems, create smarter solutions and stretch your capability in an environment that promises non-stop innovation and excellent development opportunities

What you'll do

As a Software Engineer, you’ll be designing and developing high quality React web applications, as well as developing and maintaining software testing suites, including unit tests, integration tests, and end-to-end tests. You’ll also be participating in code reviews to ensure code quality, maintainability, and scalability.

You’ll also be:

• Debugging and troubleshooting complex software issues and implement effective solutions
• Staying up to date with emerging trends and technologies in software development and applying them to improve software solutions
• Participating in Agile development processes and ensuring code is delivered on time and to specification
• Embracing a DevOps culture and end-to-end ownership of products and features, ensuring software solutions are deployed and maintained correctly
• Participating in the software development lifecycle, from requirements gathering to deployment and maintenance

The skills you'll need

We’re looking for someone with strong programming skills in the React programming language, with a deep understanding of it’s features and idioms. You’ll also bring knowledge of software engineering principles and practices, such as design patterns, code organisation, and testing strategies.

In addition, you’ll need:

• Experience in developing and maintaining software solutions, including web applications, Rest and GraphQL APIs
• Familiarity with software development tools, such as version control systems, issue trackers, and CI/CD pipelines
• Experience working with one or more headless CMS products to drive content in web applications
• An understanding of the software development lifecycle and experience of working in an Agile development environment
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Strong problem-solving skills and the ability to debug complex software issues

Join us as a Senior Technical Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• As a key member of our team, you’ll enjoy extensive collaboration and can expect great visibility for you and your work
• This is a leadership role, experience of leading teams or significant deliveries is expected along with developing others and setting guidance and best practice
• We offer a range of flexible working arrangements depending on the type of job you do and the type of flexibility you need, you can join us on a part-time or full-time basis

What you'll do

In your new role, you’ll be accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll be responsible for understanding, challenging and developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcomes by the team.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key business and technical stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team as well as dealing with uncertainty where requirements or solution are not clear
• A key player in managing and resolving complex problems both within area and at enterprise level

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP, provide functional support for the full end to end development cycle including requirements, testing and implementation. Additionally, you’ll have a good understanding of payments, Agile values, principles and methodologies with experience of working within an Agile environment.

You’ll also need:

• Experience of applying business analysis tools and techniques
• Strong knowledge of payments domain ideally with hands-on experience working with different payment schemes from an application, support or operational perspective
• Basic knowledge of databases, interfacing, industry standard syntax JSON or XML is essential, familiarity with public cloud and microservice concepts is beneficial
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills