Job Summary:
As an Outpatient Nurse Navigator at the Referral Access Center, you will guide and support patients receiving outpatient services.
Job Description:
Role: Outpatient Nurse Navigator (RN)
In this role, you will educate patients, coordinate care, assess patient needs, provide emotional support, navigate through the healh care system, and ensure effective communication among health care team members. Your goal is to enhance the patient experience, improve outcomes, and streamline the outpatient care process.
Position Highlights:
What You'll Do:
- Rounds on/reviews assigned patients regularly and evaluates patient progress with a plan of care. Communicates the plan of care to the patient and family. Solicits concerns, questions, and issues for resolution.
- Provides emotional support, counseling, clinical education, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making.
- Serves as a liaison between patient and clinical staff, administration, physicians, managed care companies, and community/external resources to coordinate/maximize resources and identify/resolve barriers to the plan of care.
- Assists patients and families with resolving financial, psychosocial, functional, and administrative issues by advising of options and referring to appropriate resources. Intervenes as appropriate to advocate for patient and family
Your Qualifications:
- Possess a current State of Maine RN license or the ability to obtain one promptly
- At least 5 years of acute care nursing experience is preferred
- Strong communication and critical thinking skills are essential for this role.
- Ability to use strong critical thinking skills to perform duties in a proactive and organized way
- Ability to prioritize workload, handle multiple tasks, and to work independently with limited supervision
Why Choose MaineGeneral:
- Access comprehensive wellness benefits, including health, dental, vision, and more.
- Benefit from employee discounts, generous parental leave, and ample earned time off.
- Retirement planning with up to 4% company contributions.
- Potential student loan reimbursement
- Embrace growth opportunities within our organization
Scheduled Weekly Hours:
40
Scheduled Work Shift:
Job Exempt:
No
Benefits
Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness:
- We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
- Employees have access to industry-leading leave for new parents.
- A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
Emotional Wellness:
When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness:
- An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.
- Loan Reimbursement is available for this position dependent upon current degree level. Please discuss benefit with the recruiter.
- Tuition Reimbursement is available to all employees to further develop skills and career.
- We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
- We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Career Mobility:
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource they are how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .
