Total 159 job vacancies by TSB Bank

TSB Bank Plc




Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: HullHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

TSB Bank Plc


TSB


Job Role: IT AuditorFunction: Internal AuditLocation: Edinburgh – Hybrid workingSalary: £33,500
- £50,000 plus excellent benefits Closing date: 17 July 24 At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community. We’re looking to recruit a passionate IT Auditor TSB’s Internal Audit team has around 45 people based across London, Edinburgh and Barnwood. Our primary role is to help the board and executive management to protect TSB’s assets, reputation and sustainability. We do this by assessing whether significant risks have been identified and reported, providing a view on the design and operation of key controls and challenging management to improve the effectiveness of governance, risk management and internal controls. Internal Audit plays an important role in TSB. We are the third line of defence providing independent assurance over the risks faced by the bank. Your role as an IT Auditor is to support the senior team members and the Head of Audit in delivery of the audit plan for TSB’s Chief Information Office, which includes all aspects of IT, change and payments. You’ll engage with our stakeholders, using your knowledge of IT controls to provide insights and promote improvement in TSB’s risk and control environment. You will be expected to collaborate with other audit partners to support our understanding of the IT controls that underpin the business. What we need today
- Experience working in a fast-moving environment with complex IT risks and controls, ideally, but not necessarily within banking.
- Strong planning and organisational skills, proven ability to deliver to tight timelines, experience with managing and delivering multiple tasks.
- Strong verbal and written communication skills and experience of producing high quality outputs; excellent attention to detail.
- Relevant qualifications would be an advantage (CISA, CISSP or equivalent).
- A good understanding of IT controls and an ability to apply this to your audit work.
- Excellent at communicating and building relationships with internal stakeholders to help you deliver.
- Supports, and in some aspects takes the lead in the delivery of agreed change projects to achieve continuous improvement.
- Prior experience within Audit / Risk Oversight functions is preferable. What we need tomorrowWe know it takes more than just skills and experience. So, we want our IT Auditor to:
- Work collaboratively with the wider audit team to support the planning and delivery of risk-based audit engagements within defined resource, cost, time and quality parameters.
- Be innovative, taking an interest in and supporting our partners, helping us deliver against the IIA standards and the Financial Services Code.
- Be recognised by your stakeholders as providing value and insight and use this to support the Head of Audit in development of the audit plan.
- Committed to developing your career and keeping abreast of regulatory and industry changes.
- Display accountable behaviours and values – you’re collaborative and things happen because of you.



-


What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance
- An attractive reward and benefits package through myTSB, giving you more of what matters to you
- A diverse, energising, and collaborative working environment
- A career that’s enriching and full of opportunities If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc

Role: Lead Engineer
- Environments

Function: CIOSalary: Competitive plus generous benefits backageLocation: Hybrid working/Flexible across our key sitesClosing Date: 22 September 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a differenceLead Environments Engineers play a pivotal role in the design, development, governance and maintenance of mission-critical non-production on-prem and cloud environments. They leverage their extensive technical expertise and leadership skills to lead complex projects, mentor junior team members, and drive innovation across the organization. They are proficient in all aspects of non-production on-prem and cloud environments disciplines, and they often have a deeper understanding of architecture and design principles. They lead the technical direction and executions of deliveries, ensuring high-quality solutions aligned with business goals. Lead Environments Engineers drive continuous improvement and innovation, exploring new technologies and approaches to enhance team productivity and efficiency. Additionally, Lead Environments Engineers should have a strong understanding of all operational requirements, and ensure Scalability, Resiliency, Observability and Maintainability are at the forefront of all engineering activities.

What you’ll bring
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, but equivalent work experience will also be considered.
- Significant experience in data centre operations, telecommunications, network engineering, data center applications, client/server computing.
- Proficient in specific technologies including, but not limited to, Microsoft Server and Client operating systems and infrastructure applications, AWS Cloud, RedHat Enterprise Linux, Cisco and Networking, VMware, EMC a SANs
- Background in scaled agile software delivery.
- Experience with continuous integration and deployment (CI/CD) pipelinesLead Engineer Level knowledge in Environments including:
- Minimum 5 years' experience in technology initiatives to build and maintain key elements of infrastructure and associated project portfolio
- Minimum 5 years' experience of data centre operations, telecommunications, network engineering, data center applications, client/server computing.
- Proficient (minimum 5 years' experience) in specific technologies of note include, but not limited to,Microsoft Server and Client operating systems and infrastructure applications, AWS Cloud, RedHat Enterprise Linux, Cisco and Networking, VMware, EMC a SANs
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc

Role: Lead DevOps Engineer


Function: CIOSalary: Competitive plus generous benefits Location: Hybrid working/Flexible across our key sitesClosing Date: 22 September 2024 At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a differenceOur DevOps lead engineers play a pivotal role in the design, development, and implementation of mission-critical applications and systems. They leverage their extensive technical expertise and leadership skills to lead complex projects, mentor junior team members, and drive innovation across the organization. They are proficient in all aspects of DevSecOps disciplines, and they often have a deeper understanding of architecture and design principles. They lead the technical direction and executions of deliveries, ensuring high-quality solutions aligned with business goals. Lead Engineers drive continuous improvement and innovation, exploring new technologies and approaches to enhance team productivity and efficiency. Additionally, DevOps Engineers should have a strong understanding of all operational requirements, and ensure Scalability, Resiliency, Observability and Maintainability are at the forefront of all engineering activities.

What you’ll bring
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, but equivalent work experience will also be considered.
- Experienced in DevSecOps with a strong focus on automation, continuous improvement and self-service.
- Experience of working in environments using scaled agile software delivery.
- Solid understanding of solution architecture, design patterns, and best practices for building scalable and maintainable systems.
- Proficient understanding of code versioning tools such as Git and branching strategies
- CI/CD tooling (including GitHub Actions/Jenkins, GitOps/ArgoCD, Artefact Repository, Ansible etc)
- Strong experience with all aspects of SDLC (including SCA, SAST and DAST)
- Proficiency in one or more scripting or programming languages, such as Bash, Python.
- Cloud Platform knowledge with experience in Kubernetes and Container technologies
- SysAdmin knowledge (Linux, Windows)
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc

Role: Lead Engineer .NET


Function: CIOSalary: Competitive plus generous benefits packageLocation: Hybrid working/Flexible across our key sitesClosing Date: 22 September 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a difference.NET Lead Engineers play a pivotal role in the design, development, and implementation of mission-critical applications and systems. They leverage their extensive technical expertise and leadership skills to lead complex projects, mentor junior team members, and drive innovation across the organisation. They are proficient in all aspects of engineering disciplines, and they often have a deeper understanding of architecture and design principles. They lead the technical direction and executions of deliveries, ensuring high-quality solutions aligned with business goals. Lead Engineers drive continuous improvement and innovation, exploring new technologies and approaches to enhance team productivity and efficiency.


What you’ll bring
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, but equivalent work experience will also be considered.
- Lead engineer level knowledge in all aspects of Microsoft's .NET framework including:
- Significant engineering experience (minimum of 5 years) with a proven track record of coding in .NET 4.6+ using TDD/BDD.
- Experience of working on micro services using DevSecOps pipelines and continuous integration and deployment (CI/CD) pipelines.
- Proficient understanding of code versioning tools such as Git.
- Experience of C#, Entity Framework, RESTful services, Web API, SQL Server and design patterns.
- Know ledge of REST APIs, Graph Ql, spring Integration, Kafka or Confluent stack.
- Solid understanding of solution architecture, design patterns, and best practices for building scalable and maintainable systems.
- Background in scaled agile software delivery.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc

Role: Lead Full Stack Engineer


Function: CIOSalary: Competitive plus generous benefits packageLocation: Hybrid working/Flexible across our key sitesClosing Date: 22 September 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a differenceFull Stack Lead Engineers play a pivotal role in the design, development, and implementation of mission-critical applications and systems. They leverage their extensive technical expertise and leadership skills to lead complex projects, mentor junior team members, and drive innovation across the organization. They are proficient in all aspects of engineering disciplines, and they often have a deeper understanding of architecture and design principles. They lead the technical direction and executions of deliveries, ensuring high-quality solutions aligned with business goals. Lead Engineers drive continuous improvement and innovation, exploring new technologies and approaches to enhance team productivity and efficiency
What you’ll bring
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, but equivalent work experience will also be considered.
- Significant engineering experience (minimum of 5 years) with a proven track record of full stack engineering including:o Front end languages such as HTML, JavaScriptframeworks including Angular and React.o Server-side technologies such as Python, Java or .NET microservices.o Database technologies such as SQL, MongoDB.
- Know ledge and preferred experience in working with AWS and /or Azure Cloud Platforms.
- Solid understanding of solution architecture, design patterns, and best practices for building scalable and maintainable systems.
- Background in scaled agile software delivery.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc

Role: Lead Engineer, DevOps Platform Engineering


Function: CIOSalary: Competitive plus generous benefits packageLocation: Hybrid working/Flexible across our key sitesClosing Date: 22 September 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking. How you’ll make a differenceOur DevOps Platform lead engineers play a pivotal role in the design, development, and implementation of mission-critical applications and systems. They leverage their extensive technical expertise and leadership skills to lead complex projects, mentor junior team members, and drive innovation across the organization. Proficient in all aspects of DevOps, Platform Engineering and Developer Experience disciplines, and have a deeper understanding of architecture and design principles. You’ll lead the technical direction and executions of deliveries, ensuring high-quality solutions aligned with business goals. Lead Engineers drive continuous improvement and innovation, exploring new technologies and approaches to enhance team productivity and efficiency. Additionally, Lead DevOps Platform Engineers should have a strong understanding of all operational requirements, and ensure Scalability, Resiliency, Observability and Maintainability are at the forefront of all engineering activities.

What you’ll bring
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field, but equivalent work experience will also be considered.
- Experienced in DevSecOps, Platform Engineering and Developer Portals with a strong focus on automation, continuous improvement and self-service.
- Experience of working in environments using scaled agile software delivery.
- Solid understanding of solution architecture, design patterns, and best practices for building scalable and maintainable systems.
- Proficient understanding of code versioning tools such as Git and branching strategies
- Strong experience with all aspects of SDLC (including SCA, SAST and DAST)
- CI/CD tooling (including GitHub Actions/Jenkins, GitOps/ArgoCD, Artefact Repository, Ansible etc)
- Proficiency in one or more scripting or programming languages, such as Bash, Python.
- Cloud Platform knowledge with experience in Kubernetes and Container technologies
- SysAdmin knowledge (Linux, Windows)
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc

Role: iOS Engineer


Function: CIOGrade: DLocation: Hybrid working/Flexible across our key sitesStart Date: January 2025Closing Date: 20 September 2024
At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation to an agile environment and we’re investing in a new in-house engineering capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a differenceAs an iOS engineer, you’ll play a key role in the design, development, and maintenance of software applications and systems. You’ll work within a cross-functional teams to deliver high-quality solutions that meet business requirements and contribute to the success of our projects. You’ll bridge the gap between Lead Engineers, taking on more responsibilities and demonstrating proficiency in your domain. Collaborating with team members, you’ll design, develop and maintain software applications, ensuring that they meet quality standards, functionality requirements, and business objectives. You’ll make meaningful contributions to the success of software projects while continuing to grow and develop your skills and expertise.

Please note that the start date for the role will be Janaury 2025.

What you’ll bring
- Proven (2+ years) experience as an iOS Engineer.
- Good understanding of Swift and basic knowledge in Objective-C efficient to read and maintain legacy code.
- Good understanding of iOS frameworks such as UIKit, Core Animation, Core Data.
- Experience with offline storage, threading (GCD, NSOperation), and performance tuning.
- Familiarity with RESTful APIs and how to connect iOS applications to back-end services.
- General knowledge on how to write unit test using XCTest
- Understanding of Apple’s design principles and interface guidelines.
- Bachelor’s degree in Computer Science, Engineering, or related field or equivalent work experience.
- Solid understanding of software development principles, methodologies, and best practices. Experience with reactive programming and VIPER architecture is a plus.
- Familiarity with version control systems (e.g., Git) and Agile development methodologies.
- Experience with continuous integration and deployment (CI/CD) pipelines. What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- A drive for continuous improvement and development.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising, and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities. If this sounds right up your street, come, and join our team. We make things happen!
We are TSB. Life Made More

- Please note you will be required to sit a Codility test as part of the selection.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)
- 12 Month Fixed Term ContractFunction: Branch BankingLocation: BedfordHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: HarrowHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £28,449 (£26,100 base, plus cash allowance of £2,349) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £26,100 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,349) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,305 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc



TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: LedburyHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: Portsmouth & ChichesterHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

TSB Bank Plc



Job Title: Technical Network Integrator


Function: CIOSalary: Competitive plus excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 30 August 2024 At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a difference As a Technical Network Integrator, you’ll be responsible for delivering great service to our customers, both internal and external, through strong technical delivery management while managing multiple stakeholders to support RTB and the CTB within Enterprise Networks and Communications.  You’ll work closely with the Network Architecture Practice and the Network Operations Team, including external suppliers across multiple technology domains. You’ll make a difference by:
- Supporting all technical Network Engineering delivery.
- Keep up to date and share other programs where Network services play a key part in delivery.
- Assess and review complex delivery programs working with Network Architecture.
- Hold regular sessions to transition change into operations to ensure all governance has been met.
- Ensure overall visibility and communications is managed well to de-risk any impact to running and maintaining our Enterprise Network services. What you’ll bring
- Strong analytical and technical delivery skills.
- Experience of managing 3rd party suppliers and internal functions.
- Proven experience working within 24/7 financial operational environment.
- Confidence to act as a technical service lead in the team and point of contact for other operational teams.
- Ability to cope in a technically complex and fast paced environment.
- Knowledge across network & security infrastructure including telephony. What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc



Job Title: Database Activity Monitoring Assistant Manager


Job Title: Database Activity Monitoring Assistant ManagerFunction: CISOSalary: From £33100 (Non London) & £38100 (London) plus excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 30 August 2024 At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.
How you’ll make a difference You’ll support on all aspects of the operation and development of Database Activity Monitoring (DAM) – Guardium controls. As part of the strategy to streamline the CISO organisation and inhouse key services, this role will insource Guardium resources and reinforce the Data Security team, with a DAM subject matter expert who can manage, develop, implement, and operate DAM tools (Guardium) and processes. You’ll also support the Data Security Manager with all Guardium operational, development and governance tasks, including system onboarding/agent implementations, whitelisting processes, system health-checking, testing and alert management.
What you’ll bring
- Strong communication skills with the ability to confidently present complex information in a digestible way.
- Ability to multi-task & work in a fast-changing environment.
- Ability to challenge the status quo – always look for ways to make things more efficient and effective.
- Strong technical, analytical, problem-solving as well as process management skills.
- Experienced in Database Activity Monitoring operations, for example, system configuration, policy/rule management and system health checking.
- Bachelor's or Master’s degree in an information technology subject or relevant work history.
- Proficient in the operation of the Guardium Database Activity Monitoring system or equivalent system.
- Knowledgeable in encryption technology and data loss prevention controls.What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

TSB Bank Plc


Role: Digital Workplace EngineerFunction: CIOSalary: Competitive plus excellent benefitsLocation: Hybrid working/Flexible across our key sitesClosing Date: 30 August 2024

At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference The Digital Workplace Engineer is responsible for the design, engineering, implementation, and maintenance of the Digital Workplace Estate including Citrix, Cloud PCs, Thin Clients, ensuring a seamless and efficient digital workspace experience. This role is critical in enabling remote and flexible work arrangements by providing reliable access to our digital resources.

What you’ll bring
- In-depth knowledge of Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Endpoint Man-agement.
- Experience with Citrix Cloud services and hybrid cloud deployments.
- Familiarity with networking principles and protocols relevant to Citrix environments.
- Proficiency in automation and scripting to streamline Citrix platform operations.
- Understanding of user experience design and management in a digital workspace context.
- Strong technical expertise in Citrix technologies and digital workspace solutions.
- Excellent problem-solving skills to address complex technical challenges.
- Ability to communicate effectively with technical and non-technical stakeholders.What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More