Working Hours: 35 Hours Per Week
Contract Type: Permanent, Full-Time
Additional Payments: 10% Flexibility Payment
Closing Date: 11 December 2024
Interview Method: In Person
This Role is Subject to - - Medical Clearance - Pre-placement health assessment (PPHA)
- DBS (Disclosure and Barring Service) Clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
- Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults
- Proof of identity including a recent photograph
- Full Employment history
The Performance Team within DSAS is responsible for gathering and maintaining accurate data that will assist with the governance, decision making and process mapping within the service. Current areas of focus, although more will be added as the team develops and grows, are recruitment, training, quality assurance and performance reporting.
The role holder will be required to gather data from a variety of sources to input into performance dashboards, which in turn will be used by the Performance Team to create reporting systems for the service.
The role will also involve visiting properties within DSAS to conduct quality assurance checks, meet with staff and citizens, and identifying areas where improvements can be made.
The role holder will be required to work early and late shifts on a rota basis, and this will also include liaison with staff and the agencies to ensure that shifts are all staffed adequately.
The role holder will be required to maintain accurate training records for courses arranged and following the sessions check and feedback on attendance.
The role will have an 'office base' but will also require visits to properties for the assurance checks, and there will be the opportunity for home working on occasions.
The role holder will:
Provide and analyse effective and timely reports which meet service needs and identify trends.
Provide regular maintenance and administration to all existing DSAS and SBS Performance Team databases, including:
- Microsoft Office and Excel
- Microsoft Teams
- Tanda
- Just Roaming
- Joined up
- Eploy-Recruitment
Monitor and maintain data quality and take appropriate action as necessary
Maintain an effective working relationship with external contractors and stakeholders exploring and developing solutions and system functionality to add further value and service efficiency.
Support colleagues with the use of these systems and will be expected to work across the city as and when required.
Act as a key member of the team in the provision of a quality, value-added service support.
Play a key role in the development, maintenance, monitoring and interrogation of effective management information systems to capture essential data to meet the needs of the service. Provide high quality, customer focused, flexible and timely support directly contributing to the achievement of objectives of a high quality service.
Effectively coordinate project work and lead on specific project work streams to support the delivery of a high quality service.
We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.
When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.
To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.
Creating an inclusive team at Manchester City Council
At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.
If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email jobs@manchester.gov.uk or call 0161 227 3373.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
What we will need from you if you’re successful If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include: Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
References (Current and Previous employer)
Disclosure and Barring Service Clearance (DBS) (as applicable) - The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). You will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request. Medical check
Accessibility
As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.
We’ve also included some useful tips on how to submit the best application.
When you join us
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Other relevant information
Greater Manchester Continuous Service Commitment
Our Manchester Strategy/Behaviours.pdf
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