Total 7,951 Customer Service job vacancies in Bermondsey, South East London

Service Care Solutions have an exciting opportunity for an Estate Cleaner to join a Housing Association client who have released a vacancy to join there team based in the Camberwell area of South London.

We are seeking an individual who has the experience and who wants to make a difference in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas please get in touch.

In this role, you'll provide an efficient and effective service as a member of the Estates team.

You'll ensure that adequate stock control is kept of all materials, equipment and facilities

You'll carry out all grounds maintenance work including litter picking, leaf blowing, communal cleaning as requested by the Estates Supervisor as well as other duties relevant to the role.

What you'll need

• You'll be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents.
• You'll be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule.
• You'll be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks.
• You'll be able to effectively prioritise and ensure effective use of own time.

This will be a static role however it is important that you can get to Camberwell for 8am every day.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.

Working hours for this role are Monday to Friday, 8am till 4pm.

For further details, get in touch with Prakash today by calling 01772 208967, or emailing prakash.panchani@servicecare.org.uk

Team Manager - Safeguarding and Care Planning Team

Salary: up to £55,890.00 per annum

In addition, you will receive up to £2000 annual retention payment, £2000 Golden Hello

and other excellent benefits including a lease car
Hours: Full Time

Contract: Permanent

Location: Bromley Civic Centre/hybrid working

Bromley is committed to making children and young people in the Borough its top priority and are seeking highly talented and ambitious registered Team Managers to join us on our journey to excellence.

Applicants must have Degree or equivalent qualification in Social Care, enhanced Disclosure Barring Service check, and be registered with Social Work England (or able to obtain registration prior to commencement of employment).

Appropriate and relevant experience and post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation.

This to include:

Supervising complex Casework

Undertaking contested care proceedings

Supervising Supporting & coaching Social Workers

Experience of Practice teaching

Raising practice standards

Benefits working for the London Borough of Bromley:

• Golden Hello & Annual Retention Allowance
• Merited pay scheme
• 30 days Annual Leave
• The opportunity to participate in the Local Government Pension Scheme
• Excellent training and career development pathway
• Free Car Parking at Bromley Civic Centre
• The ability to claim mileage for business trips in line with HMRC guidance
• Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area
• A range of salary sacrifice schemes, including for lease cars, technology equipment and for gym.
• Benefit scheme also includes a range of discounts at local retailers

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Support Worker will help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Travel between sites including herons court SE14, queens road SE14 and new kent road SE1
- Offer a psychologically informed way of working with customers offering a trauma informed care in a person centred way.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Support Worker Neasden £12.73

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Neaden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism,complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We are looking for a confident Support Worker / Driver with a passion for delivering outstanding care to join our team at Cygnet Alders Clinic.

This role is a Support worker / driver position. You will need to have a valid clean uk driving license to apply.

Cygnet Alders Clinic is a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs.

At Cygnet Alders Clinic we provide a specialist psychologically informed personality disorder pathway across three living areas; Severn, for assessment and stabilisation; Avon, where service users move as they engage and progress with their treatment pathway; and Coln, which focuses on transitioning to the community.

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

Full Time, 42 hours per week, Monday Friday, flexible hours between 8:00 am – 6:00 pm.

The duties are mainly driving the hospital minibus to take Service Users on community visits, appointments, home visits, etc. (can involve long distances up to 4 hours drive from Gloucester.)

When not driving, the role is a Support Worker as part of the nursing team working on the wards.

Flexibility with hours required Monday to Friday – driving trips can have a delayed return time.

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs
• Report on medical & welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme

Service Care Legal are currently recruiting on behalf of a leading law firm in East London who are seeking a Family Solicitor to join their highly reputable team. The role would will solely working Legal Aid Domestic Violence matters. Further details below:

ROLE: Family Solicitor (Legal Aid Domestic Violence)
LOCATION: East London
SALARY: £40,000 to £55,000

About the Role:

We are seeking a compassionate and dedicated Legal Aid Domestic Violence Solicitor to join our team. This role involves providing expert legal advice and representation to clients experiencing domestic violence, focusing on securing their safety and legal rights. The successful candidate will manage a caseload of Legal Aid-funded cases, including obtaining protective injunctions and providing guidance on family law matters related to domestic violence.

Key Responsibilities:

• Client Representation: Provide legal advice and representation to clients in domestic violence cases, including obtaining non-molestation orders, occupation orders, and other protective injunctions.
• Case Management: Handle a varied caseload of Legal Aid-funded cases, ensuring compliance with Legal Aid Agency requirements.
• Court Proceedings: Prepare and represent clients in court, advocating effectively on their behalf.
• Client Support: Offer compassionate support to clients, understanding the sensitive nature of domestic violence cases and maintaining confidentiality at all times.
• Legal Documentation: Draft necessary legal documents, including witness statements, applications, and orders.
• Liaison: Work closely with external agencies, such as police, social services, and support organizations, to coordinate comprehensive support for clients.
• Legal Updates: Stay informed about changes in domestic violence law and Legal Aid regulations, ensuring that all advice is up-to-date and compliant.
• Client Advocacy: Actively participate in awareness and advocacy efforts related to domestic violence and legal aid issues.

Key Requirements:

• Qualifications: Qualified Solicitor in England and Wales with a current Practising Certificate.
• Experience: Minimum of 2 years' experience in family law, with a focus on domestic violence cases.
• Legal Aid Knowledge: In-depth understanding of Legal Aid procedures and requirements.
• Advocacy Skills: Strong advocacy skills, with experience representing clients in court.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex legal matters clearly and sensitively.
• Client Care: Empathy and the ability to handle emotionally charged situations with professionalism.
• Organisational Skills: Strong organizational skills, with the ability to manage a demanding caseload effectively.

If this Family Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently recruiting on behalf of a Legal 500 and Chambers recommended firm who are seeking a Childcare Solicitor to join their growing team. Please find below further details with regards to this opportunity.

ROLE: Childcare Solicitor
LOCATION: Hammersmith, West London
SALARY: £40,000 to £50,000 (DOE)
PQE: 3 years'+

The Role of the Childcare Solicitor

• To manage a caseload of Childcare Law matters with focus on public law/publicly funded matters
• Undertake a variety of work including public law, child protection, SGO and adoption matters
• Undertake advocacy where possible to ensure consistency for the clients

The Person

• Qualified Solicitor or Legal Executive with a minimum of 3 years' PQE
• Experience in managing a caseload of publicly funded Childcare Law matters
• Working towards Law Society's Children Law accreditation

The Benefits

• Flexible working arrangements
• Competitive package

If this Senior Housing Disrepair Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £500.

Service Care Legal are recruiting on behalf of a leading law firm in North London who are seeking a Private Client Solicitor to join their team. Please find below further details with regards to this position and the requirements for the role.

ROLE: Private Client Solicitor
LOCATION: North London
SALARY: £40,000 to £45,000 per annum
PQE: 2 years'+

Key Responsibilities:

• Manage a caseload of Wills, Powers of Attorney, and Estate Administration matters.
• Administer estates, set up trusts, and handle inheritance tax matters.
• Assist with the preparation and processing of probate applications.
• Provide tax planning advice (experience in this area is advantageous).
• Ensure all correspondence is handled efficiently and accurately.
• Maintain accurate time costing procedures.

Key Skills Required:

• Strong team player with a proactive approach.
• Excellent client care skills, with the ability to handle sensitive matters.
• Strong analytical, organisational, and decision-making abilities.
• Proficient in Microsoft Office and document management systems.
• STEP qualification is desirable but not essential.

If this Private Client Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Housing Lawyer to assist the team with Housing Law matters. Please find below further details with regards to this role.

ROLE: Housing Litigation Lawyer
LOCATION: South London
RATE: £40.00 to £50.00 per hour
CONTRACT: Initial 5 months with possibility of extension

Please note that this role would be hybrid working (1 or 2 days per week in the office)

The Role of the Housing Lawyer

• To independently manage a full caseload of Housing Litigation matters through to completion
• Cases will be mainly consisting of Housing Disrepair and Housing Prosecutions work

The Person

• A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
• Previous experience of progressing disrepair and housing prosecutions work would be essential
• Working experience at a public sector authority would also be highly beneficial for this role

The Benefits

• Weekly payroll
• Flexible working arrangements

If this Housing Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

We are seeking a dedicated and compassionate Probation Officer to join our team in Brent, London. As a Probation Officer, you will play a crucial role in the criminal justice system by working with individuals on probation to ensure their successful rehabilitation and reintegration into society. This position offers a competitive pay rate of £26.55- £29.30 per hour and provides the flexibility to support a healthy work-life balance.

Responsibilities:

1. 
   Case Management:
   • Oversee a caseload of individuals on probation, conducting regular assessments to monitor progress.
   • Develop and implement individualised rehabilitation plans based on risk and needs assessments.
2. 
   Counselling and Support:
   • Provide counselling and support to individuals to address underlying issues contributing to criminal behaviour.
   • Collaborate with external agencies and professionals to ensure comprehensive support for probationers.
3. 
   Monitoring and Compliance:
   • Monitor and enforce compliance with probation conditions.
   • Conduct regular check-ins, drug testing, and home visits to ensure adherence to guidelines.
4. 
   Documentation and Reporting:
   • Maintain accurate and up-to-date case records and documentation.
   • Prepare detailed reports for court hearings and other relevant stakeholders.
5. 
   Community Engagement:
   • Establish and maintain positive relationships with community resources to facilitate successful reintegration.
   • Organize and participate in community programs aimed at preventing recidivism.
6. 
   Crisis Intervention:
   • Respond promptly to crises and emergencies, providing appropriate interventions and referrals.

Qualifications:

• Bachelor's degree in Criminal Justice, Social Work, Psychology, or a related field.
• Proven experience in probation, parole, or a related field is preferred.
• Strong understanding of criminal justice procedures and rehabilitation principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant legislation and regulations.

Benefits:

• Competitive hourly pay of £26.45.
• Flexible working hours to support work-life balance.
• Opportunities for professional development and training.
• Positive and inclusive work environment.

If you are passionate about making a positive impact on individuals' lives and contributing to community safety, we invite you to apply for this rewarding Probation Officer position in London. Join us in our mission to promote rehabilitation and foster positive change in the lives of those under probation.

If you are interested in the role, or know of anyone who may be, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Housing Lawyer to join their team on a contract basis. Please find below further details with regards to this position.

ROLE: Housing Lawyer (ASBO)
LOCATION: London
RATE: £40.00 to £50.00 per hour
CONTRACT: 3 months ongoing

Please note that this would be hybrid working (2 days per week)

The Role of the Housing Lawyer

• To undertake a substantial caseload of anti-social behaviour (ASB) matters
• Cases will relate to the Housing Act 1985, Housing Act 1996, Crime and Disorder Act 1998, Anti-Social Behaviour Act 2003, Equality Act 2010, Anti-Social Crime and Policing Act 2014 & Domestic Abuse Act 2021
• To draft, negotiate and agree legal documentation arising out of the exercise of the Council's anti-social behaviour/housing litigation functions

The Person

• A qualified Solicitor, Legal Executive or Barrister with a current practising certificate
• A strong technical understand in relation to ASBO law in a public sector
• Previous working experience within a local authority

If this Housing Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Accountant
Location: London
Contract: Temporary (4-month initial)
Rate: £400.00 per day
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Service Accountant (Adults Social Care) to join the team on a temporary basis. The postholder will provide professional financial advice and support to the Adult Social Care division based on a sound understanding of the business and the regulatory/accounting regime.

Main Responsibilities

• Co-ordinate both the revenue and capital budget preparation, budget monitoring and closure of accounts work for the relevant service area.
• Forge an excellent working relationship with the service directorate, whilst maintaining professional integrity and not compromising on financial best practice.
• Lead and/or participate in improvement projects or matrix management projects as directed, as part of the Division's transformation and improvement agenda.
• Produce or assist in producing financial advice and support to elected Members, Corporate Directors, senior managers, budget managers and colleagues within the Finance Division to the highest professional standards and within prescribed timescales.
• Quality assure managers forecasts and produce timely and accurate monthly capital and revenue monitoring reports, ensuring that variances are investigated and managed, risks are recognised, and forecasts are robust.

Candidate Criteria

• CCAB/CIMA Qualified Accountant or equivalent
• Experience of working within an Adults Social Care Finance environment preferably in Local Authority.
• Experience of co-ordinating revenue and capital budget preparation and monitoring.
• High-level financial reporting skills with the ability to produce clear and concise information for senior members
• Great communication skills with the ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Project Support Officer
3-Month Initial Contract | 36 Hours Per Week
£21 Umbrella / £16 PAYE per Hour | Hybrid Working (1-2 Days in Office)

About the Role:
Southwark Council is seeking a dedicated and motivated Project Support Officer to join our Lifelong Links Team on an initial 3-month contract. This role is pivotal in supporting the operational success of the Lifelong Links project, ensuring children in care can maintain and build vital relationships with their families and communities, addressing gaps in the care system identified by the Care Inquiry of 2013.

As a Project Support Officer, you will work closely with the Team Manager to deliver effective day-to-day support to the Lifelong Links Team, playing a crucial part in supporting children in care to form and sustain lifelong relationships with family members and friends.

Key Responsibilities:

• Provide essential project support to the Lifelong Links Team.
• Assist with the oversight of the team's day-to-day operations.
• Review children's files and extract key information relating to their history with Children's Social Care.
• Support the development and management of genograms (family trees) for children using GenoPro.
• Collaborate with team members to ensure effective coordination and communication.

Essential Skills and Experience:

• Experience of Mosaic is desired but not essential.
• Proven ability to review children's files and access key information on their historical involvement with Children's Social Care.
• Strong organisational skills and attention to detail.
• Ability to work both independently and as part of a team.
• Excellent communication skills, both verbal and written.

Contract Details:

• Contract Length: 3 months (with potential to extend).
• Hours: 36 hours per week.
• Rate of Pay: £21 umbrella per hour / £16 PAYE per hour.
• Hybrid Working: 1-2 days in the office based in Southwark, with flexibility for remote work.

How to Apply:
If you are passionate about making a difference in the lives of young people and have the skills and experience required, we would love to hear from you. Please submit your application with your updated