Total 718 Director/C-Level Customer Service job vacancies

• Development and assignment of goals, objectives and policies for subordinate supervisors and organizations.
• Ensures the organization has supervisory coverage at all times and that workload is balanced among appropriate organizations.
• Manage overall IT employee performance management to include DPMAP; prepares, advises, and process IT Awards, recognition, and hiring incentives.
• Serves as the principal lead for DeCAIT administrative processes, keeping the Executive Director IT/Chief Information Officer (CIO) abreast of IT administrative program mandates, compliance, progress, and obstacles.
• Leads the directorate responsible for managing budget execution and contributes to all major IT submissions to the DeCA Chief Information Officer (CIO) and Department of Defense Office of the Chief Management Officer (OCMO) including year of planning and execution and future years defense program (FYDP) planning.

Duties include but not limited to:

The Chief Nurse, Acute Care provides executive oversight for daily clinical and administrative operations with supervision of the Nurse Managers over the following areas: Inpatient Case Management, STAT Team, Centralized Telemetry office, Medical/Surgical units, Intensive Care units, and Progressive Care unit. Collaborates across care disciplines to assess, design, plan, implement and evaluate interdisciplinary programs within the service and medical center.

The Chief Nurse, Acute Care provides senior leadership within nursing, as directed by the Associate Director for Patient Care Services (ADPCS) and/or the Deputy Associate Director for Patient Care Services (DADPCS). They are responsible for the practice of nursing 24/7 and ensuring compliance with policies and procedures, standards of patient care, treatment, and services, nursing practice standards, staffing plans, functional statements, and standards to measure, assess, and improve patient outcomes. The incumbent appropriately delegates activities to services assigned to them under their purview. Ensures a competency process is in place to evaluate individual practice, as well as a review process for annual performance ratings.

The Chief Nurse, Acute Care supports the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement of patient-centered and organizational goals. They champion a High-Reliability Organization (HRO) with a culture of safety founded on a systems approach to developing evidence-based healthcare solutions based on prevention, not punishment, with collective mindfulness.
Preferred Qualifications:

• DNP Preferred
• Demonstrated knowledge of staffing methodology
• Demonstrated knowledge of regulatory bodies and compliance standards
• Demonstrated experience with TJC Awareness of nurse sensitive indicators and evidence of outcome metrics
• Experience developing and leading strategic initiatives
• Progressive Leadership experience with demonstrated high quality outcomes
• Prior Acute Care experience.
• The successful candidate will have highly developed interpersonal skills with the ability for intradisciplinary collaboration

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The WPB VA Medical Center has a designated role in the Geriatrics and Extended Care Service that serves as the Attending Physician and Medical Director of the Community Living Center (CLC). The incumbent provides clinical and administrative oversight of the CLC. They will also be a teaching faculty member in our Geriatrics Fellowship program. They will have the following duties and responsibilities:

• Serves as a resource to senior management and other clinical and administrative leaders on issues impacting the delivery of care for Veteran's who use the Geriatrics Department services.
• Plans, develops, and maintains a comprehensive program to ensure compliance with Veterans Health Administration (VHA) Guidelines and Directives and other relevant standards.
• Directs and coordinates medical care and participates in the resident care management system.
• Assists with identification, evaluation and resolution of medical and clinical concerns and issues that:
  (a) Affect resident care, medical care, or quality of life; or
  (b) Are related to the provision of services by physicians and other licensed health care providers.
• Participates in educational activities related to the delivery of services to Community Living Center residents and promotes and supports appropriate continuing education programs for other staff members.
• Coordinates medical provider assignments and coverage in the department in collaboration with the Chief of Geriatrics and Extended Care.
• Assures that medical providers and other staff members provide resident care services within established clinical privileges, scope of practice, competencies and qualifications.

PRIMARY PURPOSE: To serve as Director, Chief of Staff, exercising supervisory and managerial authorities over the Chief of Staff. Represents, advocates and serves as Command and Control (C2) Systems Subject Matter Expert for the Commander on Global Air Mobility mission support at the strategic, operational and tactical levels covering a wide range of responsibilities such as advocating and integrating new C2 software applications to increase mobility air force planning, tasking, execution and assessment efficiencies, resolving complex personnel and financial issues involving military, civilian and contract personnel for the organization and HQ 18 AF and developing and advocating courses of action for global operations based on predictive analysis techniques.

DUTIES:

1. Plans, organizes, and oversees the activities of the Chief of Staff.
2. Exercises supervisory personnel management responsibilities.
3. Represents the Chief of Staff and/or 618 TACC with a variety of AF, Joint Command agencies and interested organizations.
4. Collaborates with various agency representatives from DoD, Government and non-governmental agencies to provide technical expertise related to air mobility support.
5. Manages 618 TACC resources, including annual budgets, equipment. and personnel.

The Chief of Operations Officer (COO) is located in the Operations Division, Fort Yuma Service Unit, Winterhaven CA. This position is tasked with providing leadership and management to ensure that the health center has effective people, operational controls, administrative and reporting procedures in place to effectively grow the organization and to ensure financial strength and operating efficiency. The position reports to the Chief Executive Officer.

• Participate in all Executive level team management functions, such as Governing Board, Tribal Councils, Tribal Health Committees, Tribal Elder Committees, and other assigned speaking engagements.
• Participates in the development and implementation of both long and short term policies and plans for the healthcare delivery system.
• Forecast funds needed for staffing, equipment, materials, supplies; monitor and approve expenditures; recommend adjustments as necessary.
• Assumes a leadership role in facilitating advice/guidance of personnel management policies for management of the health care system.
• Establishes and maintains effective working relations with other governmental agencies, education entities, Indian tribes served community at large, IHS employees and other health agencies.

Job Description & Requirements:

We are seeking a highly experienced and dedicated Training Director to lead our training initiatives at ULC English Language School. The ideal candidate will have a passion for education and a proven track record in designing and implementing successful training programs.

As the Training Director, you will oversee the development and implementation of comprehensive training programs for our staff and teachers. You will be responsible for designing training materials, conducting training sessions, and evaluating the effectiveness of training initiatives. Additionally, you will collaborate with department heads to identify training needs and contribute to the ongoing improvement of our training strategies.

Responsibilities:

• Develop and implement training programs to enhance the skills and knowledge of our staff and teachers.
• Design training materials, including manuals, presentations, and multimedia resources.
• Conduct training sessions, workshops, and seminars on various topics related to language teaching and school management.
• Evaluate the effectiveness of training programs and make necessary adjustments for continuous improvement.
• Collaborate with department heads to identify training needs and develop targeted training initiatives.
• Provide ongoing support and guidance to staff and teachers to ensure the successful implementation of training objectives.
• Stay abreast of current trends and best practices in language teaching and adult education to inform training strategies.
• Foster a positive learning environment that encourages professional growth and development among staff and teachers.
• Monitor and assess the performance of training participants to measure the impact of training interventions.
• Prepare reports and presentations to communicate training outcomes and recommendations to senior management.

Requirements:

• Bachelor's degree in Education or a related field; Master's degree preferred.
• Minimum of 8 years of experience in training and development, preferably in the education sector.
• Strong knowledge of language teaching methodologies and curriculum development.
• Excellent communication and interpersonal skills. Proven leadership abilities with the ability to motivate and inspire others.
• Demonstrated experience in designing and delivering effective training programs.
• Ability to work collaboratively with cross-functional teams and stakeholders.

What We Offer:

• Competitive base salary with an attractive commission structure, rewarding your sales achievements
• Opportunities for career growth and advancement within a rapidly expanding organization
• Ongoing training and professional development programs to enhance your sales skills and knowledge
• Collaborative and supportive work environment, fostering teamwork and sharing of best practices
• Make a positive impact on students' lives and contribute to their language learning journey
• Join our dynamic team and embark on an exciting sales & customer service career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

Job Description & Requirements：

We are seeking a highly experienced and dedicated Operations Director to lead our operational initiatives at ULC English Language School. The ideal candidate will have a passion for operational excellence and a proven track record in developing and executing successful operational strategies.

As the Operations Director, you will oversee the development and implementation of comprehensive operational plans to enhance our language programs and services. You will be responsible for crafting operational processes, executing initiatives, and evaluating their effectiveness. Additionally, you will collaborate with department heads to align operational strategies with organizational goals and contribute to enhancing our operational efficiency and effectiveness.

Responsibilities:

• Develop and execute operational strategies to enhance our language programs and services.
• Create and implement operational processes, including resource allocation, scheduling, and workflow optimization.
• Execute operational initiatives across various departments to improve efficiency and effectiveness.
• Measure and analyze the performance of operational initiatives and adjust strategies as needed for optimal results.
• Collaborate with department heads to align operational efforts with organizational objectives and enhance overall efficiency.
• Provide leadership and guidance to the operations team, fostering innovation and continuous improvement in operational approaches.
• Stay updated on industry trends and best practices to inform operational strategies and initiatives.
• Cultivate partnerships and maintain relationships with external stakeholders, including vendors, service providers, and community organizations.
• Prepare reports and presentations to communicate operational outcomes and recommendations to senior management.

Requirements:

• Bachelor’s degree in Operations Management, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 10 years of experience in operations management, preferably in the education or language services sector.
• Strong knowledge of operational strategies, process management, and efficiency optimization.
• Excellent communication and interpersonal skills. Proven leadership abilities with the ability to inspire and motivate teams.
• Demonstrated experience in developing and implementing successful operational initiatives.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• What We Offer:
• Competitive base salary with performance-based incentives, rewarding your achievements in operations.
• Opportunities for career growth and advancement within a dynamic and expanding organization.
• Ongoing training and professional development programs to enhance your operational skills and knowledge.
• Collaborative and supportive work environment that encourages teamwork and sharing of best practices.
• Make a meaningful impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting operational career with United Language Centre! Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization.

We look forward to receiving your application!

• Plan, execute, and direct the activities of the Health Records Department.
• Serve as the Privacy Act and Health Insurance Portability and Accountability Act Liaison.
• Provide health record consultation, guidance and assistance to meet requirements of accrediting agencies.
• Plan and present workshops, conferences, and training directed towards the improvement of documentation of health care.
• Provide advice regarding standards of documentation, coding and sequence of diagnosis and procedures and medico-legal issues.

• The duties may include, but are not limited to:
• Participate with the Division Director and other USDA officials in the development of plans and policy on matters having broad implications.
• Responsible for the development of the purchase schedule for the assigned program area.
• Responsible for the accuracy of all contracting actions taken, and other financial assistance program operations.
• Utilize a comprehensive knowledge of the market impacts and factors effecting commodity purchase programs, including changes in supply and demand conditions.
• Lead the recommendation of purchase programs relative to the full range of agricultural commodities.
• Respond to a broad range of verbal and written inquiries.
• Plan work within the team and is given discretion to organizing the wide range of tasks necessary to efficiently run the operations of the section.
• Develop performance standards for team employees and evaluate work performance.
• Analyze training needs of subordinates and ensure that appropriate formal and on-the-job training is received.

As a Director of Force Support, GS-0301-13, you will serve as the Force Support Squadron (FSS) Director and to exercise first and second level supervisory and managerial authorities over the FSS, manage the activities of the FSS, Commander Support Staff (CSS) and oversee the planning, direction, and timely execution of high visibility and high impact FSS programs. This PD can only be utilized when the DSG Commander is the full-time technician. The Director of Force Support makes independent technical and executive decisions for the squadron in all areas of functional responsibility. This is an Air National Guard (ANG) Title 32 Technician position requiring military membership, compatible military skill assignment, and classification.

This full-time position is the DACOS DIS (MD or DO) will cover both campuses John Cochran and Jefferson Barracks, with both clinical and administrative roles. As a leader of DIS, the DACOS DIS shares responsibility for the overall operation of DIS with the ACOS DIS and works under the direction of the ACOS DIS. The mission of DIS is to provide a continuum of quality radiology care to our Veterans. He/she shares the oversight of the clinical and administrative aspects of DIS with the ACOS DIS including budget and fiscal management, human resource management, strategic planning, and program development, assuring that the clinical and administrative functions are integrated to provide optimum utilization of the available resources. He/she ensures the quality and timeliness of the services provided, customer satisfaction, as well as compliance with standards of accrediting bodies such as the Joint Commission and the Inspector General's Combined Assessment Program. He/she ensures appropriate use of available resources and is responsible for inspiring, motivating, and guiding DIS staff in achieving the strategic goals and plans of the service. He/she collaborates with other ACOSs, DACOSs, and program managers, in fulfilling his/her responsibilities.

The DACOS DIS will also function as a radiology doctor. He/she will be responsible for the overall medical care of patients with conditions requiring diagnostic and therapeutic imaging treatments to include consultative, prescriptive, and ordering authority in both the outpatient and inpatient settings within VA St. Louis Health Care System (VASTLHCS). He/she is to ensure the quality and timeliness of the services provided and collaborate with referring providers.

Recruitment Incentive (Sign-on Bonus): Certain locations are deemed as 'Hard to Fill' and 'may' offer Recruitment Incentives, but such an Incentive is not guaranteed.

Permanent Change of Station (Relocation Assistance): Certain locations are deemed as 'Hard to Fill' and 'may' offer Recruitment Incentives, but such an Incentive is not guaranteed.

Pay: Competitive salary, annual performance bonus, regular salary increases

Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory

CME: Possible $1,000 per year reimbursement (must be full-time with board certification)

Malpractice: Free liability protection with tail coverage provided

Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Monday-Friday day with varying shifts, on-Call rotation is required; Holidays, and Weekends as needed.

• The physician also works closely with peers in other services, service lines, and management to meet the needs of the medical center's recognized customer groups. The physician is responsible, along with the Associate Chiefs of Medicine, Surgery, and Mental Health, to ensure that all residency training program mandates are met in coordination with program coordinators, internally and externally.
• The physician is knowledgeable of overall VA, VISN and medical center goals, mission, and priorities to ensure a positive impact on program and resources, that affect our Veteran patients.
• The physician is ultimately responsible for the successful performance of Primary Care. This responsibility includes the overall effective operations; including hospital-based as well as community-based primary care and preventative care services, patient/customer satisfaction, quality of services provided, efficiency of service delivery and effective resource management.
• Serves as a member of the Medical Executive Board (MEB), actively participating in the development of overall management objectives and philosophies necessary for the attainment of optimum efficiency in providing health care to the Veteran population. Provides input, advice, and counsel for the Cheyenne VA Medical Center and CBOC's planning, programming, budgeting, and general administration.
• The physician directs all activities of primary care, including budget and fiscal management, human resource management, strategic planning and program management and evaluation, assuring that the clinical and administrative functions are integrated to provide optimum utilization of resources. Participates in management discussions, decisions and policy-making and provides program direction to other directors, managers and assigned personnel within Primary Care. Responsible for attainment of at least Fully Satisfactory for all Performance Measures related to Primary Care.
• The physician coordinates and expands use of all pertinent resources available for patient care, develops community relationships/partnerships with individuals and with health, social and welfare agencies; develops cooperative relationships with corresponding services at local universities, healthcare organizations and other VA facilities. Identifies and develops potential sources of revenue within establishes VA regulations.
• Develops and implements internal programs, labor management relations, position management, merit promotion and performance management. Ensures all staff receives required and appropriate initial orientation, in-service training, and professional continuing education. Fosters a commitment to these programs from subordinate managers and staff.
• The physician is outcome-oriented, and data driven and supports and initiates activities for High Performance Development. Maintains a constant surveillance of Primary Care's compliance with standards of The Joint Commission (TJC) and other accrediting and regulatory agencies. Ensures compliance with utilization review criteria. Incumbent is fully responsible for ensuring and maintaining the quality of services provided by Primary Care.
• The position requires operational knowledge and experience of healthcare practices, principles, and administration. Membership in appropriate professional organizations is highly desirable. Physician must have knowledge of primary care programs to effectively carry out the varied management aspects of the position. The physician must keep abreast of new and existing clinical, technical, and administrative concepts and analyze them with the needs of VISN 19 and the Cheyenne VA Medical Center.
• The physician establishes an organizational structure, the lines of authority and supervisory controls essential to carrying out the mission of Primary Care.
• The physician engages in patient care duties commensurate with clinical areas of interest and expertise.

• Implements and sustains a comprehensive quality assurance and patient safety programs.
• Leads, develops and manages strategies for measurement aligned with external and internal benchmarks and standards of quality, patient safety, patient experience and risk management.
• Aligns activities, policies, process guidance and analysis (measurement, review, examination) with accreditation standards for quality, patient safety, patient experience, and risk management defined by TJC and AAAHC and industry recognized best practices from reputable sources.
• Develops work plans and performance evaluation criteria; ensures subordinates achieve Agency goals. Provides management direction and leadership under the general direction of the Office Director. Provides leadership, guidance, and direction for the IHS programs supporting and ensuring quality assurance, compliance, patient safety, and risk management. Formulates budget requests and develops related supporting justification narratives to meet program objectives of ensuring consistently high quality in all IHS clinical operations.
• Plans work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work; Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Evaluate work performance of subordinates; Gives advice, counsel, or instruction to employees, and refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Interviews candidates for positions in the unit; recommends appointment, promotion, or reassignment; Hears and resolves complaints from employees, refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager; Effects minor disciplinary measure of warnings and reprimands, and recommends other action in more serious cases; Identifies
  developmental and training needs of employees, provides or arranges for needed development and training; Finds ways to improve