Total 196 job vacancies by inploi

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent (x10)

Additional Payments: 20% Flexibility Payment

Closing Date: 05 December 2024

Interview Method: In Person (Face to Face)

This role is subject to -

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

This role will work with customers and agencies to provide longer term housing solutions and ensure that residents receive appropriate support, advice and advocacy in order to assist customers in accessing support relating to benefits; support agencies; education, employment, resettlement options and training.

The role will ensure the safe and efficient running of the temporary accommodation scheme where based. Provide intensive support for customers with complex support needs particularly customers who have exhibited anti social behaviour. Offer holistic support plans for residents and agree individual targets which work towards longer-term housing solutions and aspirations. Ensure the effective upkeep and smooth running of the temporary accommodation resource, including property repairs, licensing agreements, health and safety requirements and rent collections. Supply a comprehensive building management service including: preparation of flats for let; organising programmed and responsive repairs and maintenance; supervision of building services staff; management and ordering of furnishings and household equipment. Organise and prioritise workload flexibly and efficiently in response to the needs of the team and its provision.
Be able to working within a team and together helps deliver the best outcomes. Putting customers at the heart of what we do to deliver a high quality services. The candidate should be able to take time to listen and understand, ‘own it’ and not afraid to try new things. Work together as a team and trust each other. We show that we value our differences and treat people fairly. Ability to communicate clearly and effectively taking account of individual need including consideration of accessibility issues. Be able to demonstrate excellent judgement skills under competing priorities and pressure. The ability to use multiple applications, systems and associated software packages. Ability to react to immediate problems of a highly complex nature with associated risk factors and deliver pragmatic solutions sometimes under extreme pressure.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Qualification
• Disclosure and Barring Service Clearance (DBS) (as applicable)
• Proof of Manchester residency (that you are a resident within the boundaries of Manchester City Council)
• Baseline Personnel Security Standard (BPSS) Clearance
• Evidence of driving licence
• Police Vetting Check

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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Personal Advisor (Leaving Care Team)
SO1 (£33,366 - £37,938)
37 hours, Full Time
Permanent
Hybrid: Central House and a mix of community and home working

Application Deadline: 8th December 2024 11:59pm
Shortlisting Date: 9th December 2024
Interview Date: 11th December 2024
Interview Type: Face to face interview with written test and Young People’s Panel

Your Role

An opportunity has come up to join Stockport’s Leaving Care Team as a Personal Adviser. We are recruiting to meet the demand of the increase in numbers of young people in care and the extended support for care leavers up to the age of 25 years.

About You

You will be highly motivated to achieve the very best outcomes for our young people who are leaving care and making the transition to adulthood. You will have excellent skills in working flexibly and proactively with young people to ensure they reach their potential. You will have a good understanding of trauma and the impact this can have on our young people. You will be committed to partnership working with our colleagues in both children’s and adults’ services. You will develop and maintain close relationships with all our partner agencies who play their part in supporting our care leavers.

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to have an informal discussion about this post please contact Team Leader Pauline Plaiter: pauline.plaiter@stockport.gov.uk

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

Job Profile

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To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification.

Please include reference to your qualifications that are specified on the person specification within your CV/supporting statement.

Please ensure you anonymise your CV and supporting statement.

About the role

Are you a dynamic leader with a passion for delivering exceptional youth justice/ complex safeguarding services? Do you thrive in a strategic role where you can make a tangible difference?

As head of service, you will provide leadership and drive best practice in the strategic development of a “child first” approach within youth justice and complex safeguarding and translate this into operational delivery of services to children and their families. This will include securing political and high level management and stakeholder agreement in developing and delivering on strategic objectives in youth justice and complex safeguarding.

You will be responsible for the work and co-ordination of several systemic practice groups of multi-disciplinary staff, differently qualified, ensuring standards and performance targets are understood and met or exceeded.

About you

To be considered for interview, your CV and supporting statement will clearly evidence:

• Registration with Social Work England
• Knowledge and understanding of recent research and best practice in the field of youth justice, complex safeguarding and social care to prevent offending and reduce extra familial harm.
• An in-depth knowledge of the legal and statutory framework in which youth justice services and complex safeguarding operate is required, with evidence of successful management within a statutory youth justice or complex safeguarding setting including oversight of performance standards.
• Experience of managing significant and wide-reaching change to professional services, policy development and implementation
• An ability to implement anti-discriminatory practice including promoting anti-racist practice and addressing issues of racism, inequality and injustice
• For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert

About us

The service is a multi disciplinary team with key statutory partners but also with the added richness of key agencies such as drug and alcohol services, dedicated CAMHs worker and speech and language therapist working in partnership with the service.

Bury and Rochdale Youth Justice Service and Rochdale Complex Safeguarding are both part of the Greater Manchester Combined Authority work streams for Youth Justice and Complex Safeguarding and as such are part of exciting and innovative developments such as joint commissioning of Appropriate Adult Contracts, AIM training, GM Remand Pilot and the GM Transformation Plan.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a enhanced DBS checked against the childrens barred list

If you are interested in what we are offering, and have the skills we are looking for we want to hear from you. If you would like to discuss the post further please contact Abu Siddique on 01706 925468

Interviews will be held on 11th, 12th and 16th December 2024.

Policy on Recruitment of Ex-Offenders
Head of Service - Job Description and person Specification

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Teaching Assistant Level 2 (SEND support)

Job Type: Teaching Assistant Level 2 (SEND support)

Salary: Grade D, SCP 6 to SCP 11: £25,183 - £27,269 pro rata

plus special needs allowance £1,491 pro rata

Actual Salary : £10,244 - £11,092 per annum

Hours: Mon- 9am-1pm, Tue- Fri- 12 midday-3.30pm

18 hours per week, term time only

Required: As soon as possible

Contract type: Fixed Term until 18th July 2025

The Headteacher and Governors of this happy and successful school are seeking to appoint a Level 2 Teaching Assistant, to support children in receipt of an EHCP. The role will involve supporting children under the direction of the teaching staff, assisting in the support of classroom management and supervision of during break times.

The Teaching Assistant will have;

• a good understanding of the SEND Code of Practice and the Graduated Response
• experience of working with children with communication and interaction difficulties and understanding of the value in using visual resources
• experience of delivering interventions e.g. working memory, zones of regulation and other executive functioning activities
• knowledge about ASD and how best to support children with a diagnosis
• knowledge about ADHD and how best to support children with this disorder
• familiarity of the TEACCH approach to learning for children with ASD
• a deep understanding of behaviour and how to prevent and manage episodes of negative behaviour
• strategies to enhancing social interactions during play, lunch and other unstructured times
• an understanding of sensory processing difficulties and how to support these through sensory circuits and other strategies

The Teaching Assistant will;

• support children’s development (e.g physical, emotional, social, communication and intellectual development needs)
• help to keep children safe, including maintaining a safe environment, dealing with accidents, supporting safeguarding
• encourage children’s positive behaviour
• contribute to positive relationships with children and adults through communication and interaction
• provide effective support for colleagues
• support learning across the curriculum, including English and Mathematics
• support the use of technology, within Computing lessons and across the curriculum to support pupils’ learning
• observe and report on performance
• escort and supervise pupils on educational visits and out-of-school activities
• contribute to maintaining pupil records
• contribute to monitoring and maintaining curriculum resources
• invigilate tests and examinations

The application form, job description and person specification are available to download or alternatively please contact the school office on 01204 333733.

Completed application forms should be returned to Vicki Guest (Headteacher), Lostock Primary School, Glengarth Drive, Lostock, Bolton, BL6 4PS or electronically to office@lostock.bolton.sch.uk

Closing date: Monday 9th December 2024, 9am

Shortlisting: Monday 9th December 2024

Interviews: Wednesday 18th December 2024

The school is committed to safer recruitment practice, and pre-employment checks will be undertaken before any appointment is confirmed. Online checks will be completed for all shortlisted candidates. This post is subject to an enhanced disclosure from the Disclosure and Barring Service (DBS) and a barred list check.

Bolton Council is a smoke-free employer.

Glengarth Drive

Lostock

Bolton

BL6 4PS

01204 333733

office@lostock.bolton.sch.uk

Job Description and Person Specification
Application Form

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Ref: 000395

The Springboard Project, Oldham Town Centre

NJC Scale 5 - SCP12 17

£27,711 £30,060 per annum

(Full time / Full year salary)

See below for actual salary

36 hours 40 minutes per week

Term Time plus 5 days (195 days)

SEN Allowance - £1,491 per annum

Fixed Term to 31st August 2025 in the first instance

‘For a person to ‘grow’, they need an environment that provides them with genuineness (openness and self-disclosure), acceptance (being seen with unconditional positive regard) and empathy (being listened to and understood). Without these, relationships and healthy personalities will not develop as they should, much like a tree will not grow without sunlight and water.’ Carl Rogers

Part of the New Bridge Multi Academy Trust, Springboard Project, based in Oldham town centre, provides high quality, innovative alternative educational experiences for pupils and students with SEMH (Social, Emotional and Mental Health difficulties) across the 14-19 age range.

This is a fantastic, new, opportunity to take on a dynamic role in an inspiring learning environment at our SEMH through-school. We are looking for dedicated individuals with passion, commitment, and resilience to join our team. As a Care Team Worker, you'll play a pivotal role in making a lasting difference in the lives of children with significant social, emotional, mental health, and special educational needs.

We offer a unique opportunity to have a long-term impact. Our trauma-informed approach, coupled with the expertise of our staff, creates a supportive atmosphere rooted in unconditional positive regard and restorative practice. Be part of a team that embraces a nurturing curriculum, building secure foundations through meaningful relationships.

Working at Springboard offers the perfect complement of challenge and reward, as we collaborate to regulate students with varying SEMH needs, empowering them to access learning.

We promise to ensure all our students have the opportunity to:

• Gain a minimum of 4 Level 2 (GCSE or equivalent) qualifications, including Maths and English, with access to Level 3 qualifications, including T-Levels, as appropriate
• Gain a vocational qualification in a pathway of their choice
• Develop employability and life skills, including recognised qualifications
• Have real, meaningful work experiences, including being allocated a career coach, who will stay with them post-19

As a Care Team Worker you will:

• Play a key role in supporting behaviour, attendance, and safeguarding systems on-site.
• Work closely with pastoral staff to support and encourage them in their work.
• Work closely with students, parents, staff, and external agencies
• Form excellent, trusting relationships with SEMH students and their families
• Develop yours, and others understanding of behaviour, zones of regulation, restorative culture, and trauma awareness
• Uphold Unconditional Positive Regard as a central ethos

If you are ready to be part of a transformative journey and contribute to the growth of resilient, empowered individuals, apply now!

Applicants should be able to demonstrate how they meet the following essential criteria:

• Previous experience of planning and developing intervention to support reluctant learners
• A strong desire to ensure young people, who have often had very negative experiences of education in the past, develop their skills and knowledge to the very best of their ability.
• Ability to provide specialist support in ensuring that pupils are able to engage both in the classroom and across the wider school community.
• Previous experience of working with young people of secondary school age who may present with challenging behaviour and complex SEMH (Social, Emotional & Mental Health) needs, preferably within an educational setting
• A nurturing and empathetic approach to behaviour management
• The physical and emotional resilience to support students with complex needs, taking a non-judgemental approach.
• Knowledge and experience to support staff in developing excellent classroom practice that fosters positive behaviour for learning
• The ability to support teaching and learning within an SEMH setting to a dedicated group of students.
• Understanding, and experience, of developing, and implementing, individual behaviour support plans & positive strategies.
• The ability to model and encourage appropriate social behaviour in and out of school and to cater for the general welfare of students.
• The ability to work as part of a team using own initiative when needed.
• Willingness to participate in own professional development

We are fully committed to safeguarding and promoting the welfare of children, and vulnerable adults and we expect all staff and volunteers to share the same commitment.

This post will be subject to a number of pre-employment checks including an enhanced DBS check, satisfactory references and proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996. It will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewedhere.

For successful candidates, an online search will be carried out as part of our due-diligence in line with Keeping Children Safe in Education 2023.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.

Salary: NJC Scale 5 SCP12-17 - £27,711 - £30,060 per annum

Actual Salary: £23,700 - £25,709 per annum

SEN Allowance: £1,491 per annum

Hours of work: 36 hours 40 minutes per week / 195 days (8am-4pm)

Status: Fixed term to 31st August 2025

Commencing: As soon as possible

Closing Date: Wednesday 27th November 2024 (9am)

Interview Date: Wednesday 4th December 2024

Further information: David Butterworth, Head of Site David.butterworth@newbridgegroup.org

Completed application forms to: recruitment@newbridgegroup.org

Application Form
Job Description & Person Specification
Equal Opps Monitoring Form
Privacy Notice
Right To Work In UK

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Home Support Worker Reablement
Scale 4 (£25,584 - £27,269 pro rata) +2 increments for weekend working
35 Hours, Full Time
Permanent
Community-based roles in Stockport

Application Deadline: 11:59pm 4th December 2024
Shortlisting Date: 5th December 2024
Interview Date: 10th December 2024
Interview Type: Face to Face, Stopford House

We have an exciting opportunity for the following people to join our welcoming Reablement and Community Home Support Team (REaCH):

• Are you caring and a good communicator?
• Are you able to listen and talk to our clients?
• Do you have a desire to support and help people in the community?
• Do you have a full UK driver’s license and access to a reliable vehicle insured for work purposes?

Are you looking to start your career in care? Or perhaps you need part time hours to fit flexibly around your other commitments? You could be looking for a new role which is fulfilling and a fresh start. If any of these sound like you, we would like to hear from you.

Your Role

The REaCH service places person centred care at the heart of everything we do, recognising the strengths of the Stockport residents who we support. The role of a Reablement Support Worker is to support people in their own home 365 days a year who are at risk of needing social care or an increased intensity of care to regain functioning, maintain life skills, rebuild their confidence, and promote wellbeing. The role also provides a stepping stone to independence, by supporting people to regain lost skills, learn new skills, and adapt to the challenges that living independently can present.

About You

It doesn't matter whether you have previous experience or not, but if you want to help people, the role of enhanced support worker/reablement support worker could be for you.

You don’t need any qualifications or previous work experience to apply for this role, as full training is provided for the right candidates. What’s important are your values and your attitude towards working with people who need care and support as well as commitment to want to work in social care.

Please note you will need to be able to commit to full time (35 hours) in the first month due to training and induction schedules.

If you enjoy working as part of a team, but are also able to work independently, this may be the job for you! We will also offer you training and support to be able to do the following tasks:

• Provide all types of personal care to people we support and make sure they are safe, comfortable and feel they have been treated with dignity and respect whilst they achieve their goals
• Write clearly and accurately in-service users daily records
• Safely administer medication as prescribed
• Follow our policies and procedures that keep you and the people we support safe

Applicants to this role must have a valid UK driving licence and access to a car for work purposes.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

About Us

REaCH and Stockport Council’s Adult Social Care service is committed to developing and retaining its workforce. Benefits of applying for this role include but are not limited to

• A permanent contract with a Choice of shift patterns to suit you
• Comprehensive induction, training and mentoring programme
• Blue light eligibility
• Assistance to gain your Care Certificate and your Level 2 or 3 Diploma in Health and Social Care
• Uniform, tablet, and mobile phone provided
• Very competitive rates of pay, including enhancements for flexible working
• Generous mileage rates (up to £963 per annum)
• 25 days annual leave entitlement, plus bank holidays (pro rata) rising to 30 days after five years
• Opportunity to purchase an extra 10 days annual leave
• Membership of the Local Government Pension Scheme
• Professional career development
• Excellent management support and appraisal.
• Access to our Employee Assistance Programme providing 24/7 support, advice and counselling for employees and their immediate family

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

If you would like to find out more about the role please contact Ben Wilson on ben.wilson@stockport.gov.uk for an informal discussion about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Job Profile

Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

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Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent (x2, North & Central)

Closing Date: 04 December 2024

Interview Method: In Person (Face to Face)

Location: CENTRAL AND NORTH

This role is subject to -

Qualification - English L1, Maths L1, A L3 business admin qualification or willingness to achieve one within 2 years.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

An exciting opportunity has arisen within the Growth and Development Directorate for a highly motivated and experienced Business Support Team Leader Lead L1 Grade 5 to directly line manage a team within Manchester Adult Education.

• Lead and manage a team , ensuring they are motivated, trained, and equipped to deliver exceptional service.
• Oversee day-to-day operations, including assigning tasks, monitoring performance, and addressing any issues that arise.
• Coordinate with other departments to ensure seamless operations and effective communication.
• Improve team efficiency, productivity, and customer satisfaction by analysing your teams performance and identifying areas for improvement
• Provide support and guidance to team members, helping them to develop their skills and reach their full potential.

We are seeking a dynamic and results-oriented Business Support Team Leader to oversee and manage our team of Business Support professionals within an Adult Education Centre. An individual with excellent communication skills, who can demonstrate effective communication with individuals at all levels, both written and verbal. An Individual who can build and maintain strong relationships with colleagues, tutors, and external organisations.The ideal candidate will have a proven track record of leading and motivating teams, excellent communication skills, and a strong understanding of business operations.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK
• References (Current and Previous employer)
• Qualification
• Disclosure and Barring Service Clearance (DBS) (as applicable)

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
Privacy Notice

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ACHIEVE AND LEARN TRUST
ALTRINCHAM COLLEGE
Green Lane
Timperley
Altrincham
WA15 8QW
Tel: 0161 980 7173
E-mail: recruitment@altrinchamcollege.com
School web address: www.altrinchamcollege.com

LEARNING SUPPORT ASSISTANT- Required from January 2025
NJC Band 5 Points 19 - 22 (Actual Salary £23,957 - £25,181)
32.50 hours per week, Part-time / Term-Time only (plus 1 week)
Permanent

The Achieve and Learn Trust have an exciting opportunity to recruit a Learning Support Assistant at one of their schools. Altrincham College (part of the South Manchester Learning Trust) is an over-subscribed 11-18 Academy set in the pleasant South Manchester suburbs of Hale / Timperley, on the Manchester / Trafford border. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Therefore, online searches, including social media, will be carried out as part of our recruitment process.

Our vision is to nurture well-rounded citizens of the future who are knowledgeable, happy and resilient so that they make a valuable contribution to the world in which they live, and are empowered to make informed and positive life choices.

Altrincham College places a high value on professional development; CPD opportunities will be available to the successful applicant.

We seek to appoint an enthusiastic, flexible and motivated person to join our SEND Team. Our LSAs provide vital and valuable support to some of our most vulnerable children in school.

This post offers the opportunity to join a great place to work where you will be supported by a hugely talented staff team.

If you would like to apply to be part of the Altrincham College team please visit the school website at www.altrinchamcollege.com for an application form and more details. Alternatively, please call Judith Davenport, PA to the Headteacher, on telephone number 0161 980 7173 or e-mail recruitment@altrinchamcollege.com

Closing date Monday 2 December 2024 at 12 Noon
Interview date - Week Commencing Monday 9 December 2024

Achieve and Learn Trust - Support Staff Application Form (1)
LSA Band 5 JD and Person Spec

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Contract Type: Fixed Term Contract until 31/03/2026

Contract Reason: Secondment Cover

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade F. SCP 17 £30,060 - SCP 22 £32,654

Hours Per Week: 36 hours

Base Location: Tameside One, Ashton-under-Lyne

Assessment Date: To be arranged

The Role

The Council is committed to providing a high quality service to its customers and make a make a meaningful difference to people’s lives, helping us to achieve our ambition of Starting Well, Living Well, and Ageing Well in Tameside.

We have an exciting opportunity for a committed, well-motivated individual to lead our Customer Services Team to deliver a high quality service and support the Council’s vision.

About You

We are looking for a Team Leader who will be responsible for the operational delivery of our customer services offer in the delivery of high quality advice and information to residents of Tameside.

You will work as part of a friendly team supporting customers with enquiries by telephone, face-to-face, email and web chat on a range of enquiries including in-depth housing benefit and council tax.

The ideal candidate will be enthusiastic with a good telephone manner, excellent communication skills and be able to use initiative and think on their feet. Previous supervisory experience would be beneficial although not essential, however experience and commitment to providing excellent customer service is necessary.

Good IT skills are required and you should be able to effectively respond and adapt to the needs of all customers.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

This position is subject to Basic Disclosure Procedures.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact Janine Yates on 0161 342 3494 or Janine.yates@tameside.gov.uk

Reference Number: DPT432

Job Description and Person Specification Profile

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Contract- Permanent Hours- 18.5 per week (Monday, Tuesday and Wednesday AM) Salary- £24,027 – £25,183 pro-rata, per annum Blackpool Coastal Housing manages almost 5,000 social housing properties across Blackpool, providing related services to its tenant and leasehold customers and regenerating areas to create opportunities for our local residents to thrive. We currently have a fantastic opportunity to join our Operational Repairs and Maintenance Team as a part-time Customer Service Advisor and you might be exactly who we’re looking for! The role - Ref: 24/088Customer Service Advisor Customer Service Advisors are the first point of contact for all enquiries, by various mediums from members of the public, BCH tenants and Health and Social Care professionals, providing advice and support on a range of enquiries relating to repairs, disrepair and adaptation work to all tenures of properties of some of the most vulnerable residents within Blackpool. The role requires an excellent standard of customer service along with a pro-active and positive attitude, to achieve outcomes that are right first time for our customers. Through making unprompted extra efforts to satisfy customer needs, avoiding customer complaints, taking ownership of enquiries and proactively feeding back information to customers in a timely manner. The ideal candidate will have excellent customer service skills, accomplished communication and listening skills and display an efficient, effective, professional and sympathetic manner when dealing with customers and treating all enquiries in a fair, sensitive and confidential manner. The role is based within a small team of Advisors located within the wider Repairs Team and it also provides day to day administrative support across the Operations Services and Customer Service teams, which will include recording customer complaints and resolving stage 1 complaints. Applicants should be competent in the use of IT systems, including Microsoft applications, as all repair requests with descriptions are recorded on the Housing Management System.You should possess demonstrable organisational and time management skills and be able to prioritise your own workload, whilst positively supporting other members of the team and service. You should possess a minimum of 3 GCSEs (or equivalent) to include Math’s and English at grade C/4 or above and have a flexible approach to working arrangements to meet service demands. The post holder must have experience of working in a customer service environment, with experience of working in a call centre being desirable. About Blackpool Coastal Housing Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. Our goal is to create an organisation that delivers quality services, first time, every time, within a culture that puts people at the heart of everything we do. BCH continues to expand its services across many areas and we currently employee just under 200 committed and valued staff. Our services include an Operations Service providing responsive repairs to our valued tenants, empty homes management and refurbishment/capital works across Blackpool. Supported Housing; including supported living in Sheltered Schemes, Young People’s Resettlement Schemes including Care Leavers and Emergency Housing for those that find themselves homeless. Our Care and Repair Service allows Blackpool residents to remain in their own homes through the Adaptations team providing the necessary aids/adaptations for this to be achieved. The More Positive Together (MPT) and MPT Steps Programmes help provide support to local residents in accessing the employment market, as well as BCH providing typical Housing Service functions of Rents, Lettings, ASB and Neighbourhoods.BCH is a dynamic, ambitious and forward-thinking organisation who strives to be the best at everything we do, whether that's repairing a boiler or building a new home.We know that our people are our most valuable assets, and we want to find and nurture the best people to help us deliver excellent customer service. By working together, we can make a real difference – Inspiring People to Build Sustainable Communities.If you have a strong customer focus and want to join an ambitious, growing organisation, we will help you to develop skills and achieve your own personal goals. BCH is a great place to workEvery member of staff comes to work here with one vision in mind, “Inspiring People to Build Sustainable Communities” and our values help guide the way we all work towards this.Our 5 core values that reflect the PRIDE that our workforce displays on a daily basis, also guide our conduct and our relationship with customers, partners and stakeholders: - Positivity- Respect and Compassion- Integrity- Dynamism- Energy BCH is a great place to work and has recently received two prestigious Awards at the 2022 Northern Housing Awards for the Best Approach to Employee Wellbeing and the Best Approach to Diversity and Inclusion.We can offer you a friendly and inclusive working environment where you can develop yourself and really can make a difference to people’s lives across Blackpool.We also offer a fantastic reward and benefits package which includes: - Competitive rates of pay- 26 days paid annual leave per annum, in addition to 8 bank holidays- Attractive and flexible membership of the Local Government Pension Scheme, with excellent employer contributions- An in-house wellbeing program of wellbeing, social and charitable initiatives with BCH colleagues- Vivup - the employee benefits scheme for discounts on various high street retailers and cycle to work - Option to join BHSF - a voluntary salary sacrifice Health Cash Plan Scheme for help with medical costs such as physiotherapy, optical, osteopathy etc.- Option to join the Blackpool, Fylde and Wyre Credit Union for preferential rates on financial services- 24/7 Employee Assistance Programme and access to counselling services- Enhanced maternity, paternity and adoption pay schemes- A wide variety of training and learning and development opportunities- Staff Suggestion Scheme- Free annual flu vaccinations and Occupational Health Support How to apply This is a great time to join an ambitious, thriving and expanding organisation. If you like what you’ve read and think you’ve got what it takes to join our team then take action – apply now!For further information about this position please email Kayley Potter, Planning and Customer Service Manager, at kayley.potter@bch.co.uk or 07483 172414.To apply, please visit our website https://www.bch.co.uk/work-with-us to complete an online application, where a full job outline and person specification are available. Please ensure your application clearly demonstrates your suitability for this position. Closing date for applications: Sunday 1st December 2024 at 12 MidnightInterview date: Monday 9th December 2024*BCH reserves the right to close this vacancy before the specified closing date if sufficient suitable applications are received to progress to interview. Therefore, applicants are advised to apply as early as possible.

Click here

to view the Job Description.

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Warren Wood Primary School

Turnstone Road

Offerton

Stockport

Cheshire

SK2 5XU

Learning Support Assistant

Salary: NJC scale 3 point 5 6 £24,790 - £25,183 (actual pro rata £15,759 to £16,009)

Hours: 27.50 Hours per week, Monday to Friday 08.45am to 3.15pm

Contract: Term time only, Permanent

Start Date: January 2025

Are you looking for an exciting opportunity to make a personal difference to a group of children with needs including SEND and SEMH?

We are looking to recruit an experienced Learning Support Assistant with passion and a proven record for making a positive impact on the academic and pastoral learning of children. Such an opportunity is currently available at our inclusive and nurturing school that promotes family values and prepares children with skills for life through the delivery of a creative curriculum.

We require someone who upholds the values of our school, showing care, courtesy and consideration to our whole school community and is committed to the school vision and ethos of ‘Our seven steps to being a happy learner’.

You will need to be able to demonstrate your role as a ‘facilitator of learning’, utilising good observational skills enabling you to learn the behavioural patterns of the pupil, appreciating that we all learn in different ways and with the correct guidance and support, we can achieve our potential.

You will need to be a team player, dedicated, understanding, highly motivated and be able to work under the supervision and guidance of teaching staff. You will need to have outstanding skills, expertise and experience of a variety of learning and behavioural needs such as; ASD, ADHD, Demand Avoidance, Team Teach and support strategies but also be able to adapt using initiative to the ever changing and specific needs of the pupils you will be working with.

You will need to show a willingness to contribute to the planning of activities as well as the ability to follow and adapt support plans to meet the requirements of the pupils, including skills and strengths with SALT programmes and processes.

You will need excellent communication skills to effectively engage pupils in their learning and to also share appropriate and purposeful feedback with staff to support learning and high levels of emotional resilience.

You will also be required to promote integration of the pupil within the classroom and the wider school environment.

The role would be to work under the direct supervision and guidance of an experienced class teacher and our school SENDCo.

In return we can offer you a warm welcome, support and training to enable you to become part of the team. You will also achieve immense job satisfaction as you make a significant difference to the educational development of a child from our Warren Wood family.

We welcome visits to the school for those seriously interested in applying. This is a challenging yet rewarding role and we therefore respectfully request that applications are submitted from focused and committed individuals.

Please telephone the school office on 0161 456 8171 where we will be happy to answer any questions you may have. Otherwise, successful applicants will be invited to view the school at interview.

Completed application forms should be returned to the Headteacher at Warren Wood Primary School, Turnstone Road, Offerton, Stockport, SK2 5XU or via email to admin@warrenwood.stockport.sch.uk Tuesday 3 December 2024

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant’s appointment will be subject to satisfactory references and clearance by the Criminal Records Bureau and references.

Previous experience of working on a one to one basis with children is desirable.

Additional hours working in the midday team are also available if required.

Closing Date & Shortlisting: Tuesday 3rd December 2024

Interview Date: Tuesday 10th December 2024

Stockport Council Valuing Diversity

application form
Job description
Person specification

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Contract Type: Permanent

Salary: Grade E. SCP 11 £27,269 - SCP 16 £29,572

Hours Per Week: 36 Hours

Base Location: Tameside One, Market Place, Ashton-under-Lyne, OL6 6BH

Assessment Date: Interviews will be held within two weeks of the closing date, subject to availability.

The Role

As Technical Support Officer you will be the first point of contact for routine facilities management enquiries from across the council. You will be empowered to solve issues where appropriate, working closely with internal colleagues and external parties, particularly our contracted FM partners. This will require regular travel to properties across the borough.

You will form a key part of the Facilities Management service, reporting to the Facilities Manager and working as a team alongside two Property Officers. There is very close working with other teams, particularly Capital Projects, Energy & Environment, Strategic Asset Management, Health & Safety and Estates on a wide range of issues. These can range from minor repairs, compliance enquiries, furniture orders, team relocations up to multi-million-pound projects and strategic planning.

We have a number of contractors and partners for service delivery and you will work closely with them, particularly in terms of security, repairs and furniture supplies.

You will raise orders and process payments for the service and provide a wide range of administrative and business support to the wider Strategic Property service.

Strategic Property forms an important part of the council’s future plans as we strive to ensure our buildings are modern, fit for purpose and in the right locations for colleagues to deliver services to residents. We form an integral part of making sure the council is efficient and achieves its financial targets.

We are based in Ashton-under-Lyne but work in a hybrid manner, including in the office, on site or at home.

About You

You will hold a minimum of 5 GCSEs or O-levels including Maths and English.

You will have excellent interpersonal skills and be comfortable speaking to people at all levels within the organisation. You will need to have close and positive relationships with colleagues across the council, so you will need to be able to build those relationships quickly.

The ability to work as part of the team is very important, although you will be expected to work on your own at times and be willing to take responsibility for your own work and development.

You must be committed to the principles of customer service, equality and democracy. We’ll want you to develop professionally and you must be prepared to attend training courses and other development activities.

You’ll need to be flexible and willing to work to meet the needs of the service. Due to the amount of travelling across the borough that is required you will need a full driving licence and access to a vehicle insured for business purposes.

Ideally you will have experience of working in a property or construction related field. Good presentation skills and the confidence to speak public would be a bonus, as would holding a degree or equivalent qualification.

About Us

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.

Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager Head of Strategic Asset Management Neil Charlesworth on 0161 342 3784 or neil.charlesworth@tameside.gov.uk

Reference Number: DPT459

Job Description & Person Specification Profile

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External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale.

The Work Health and Skills team part of Economic Affairs are looking to recruit someone to help support with the administrative duties of the ESOL Advice Service team, working across multiple Microsoft applications and digital platforms. There will also be opportunities to get involved in the wider work of the team including the variety of different projects and events that we are responsible for delivering.

The role will be supporting the project that works with people from a variety of different communities and backgrounds, so it’s really important that the person has a good understanding of some of the economic inequalities that people experience and the impact that this can have, especially on those that face multiple barriers including lack of English language. The ESOL Advice Service team works with a large number of people whose first language isn’t English, so we need someone that is able to communicate effectively with this cohort and have an understanding of the different ethnic and cultural backgrounds that live across the borough.

Although the role is initially for twelve months the post holder will be supported to access any relevant training to support them with their own continuous professional development and be supported with to access other opportunities both internally and externally.

Rochdale Council is a Cooperative Council, which involves changes in how it delivers its services, involving residents more in the decision making process and working, thinking and acting more co-operatively as a council and borough for, ultimately, the benefit of the people and the place. This will be more important than ever going forward with more partnership opportunities being developed to help improve the lives of our residents.

To apply for this job role please upload your CV with a supporting statement that provides evidence of how you meet the role profile criteria of the job role and detailing information on your qualification (if applicable). You must meet all essential criteria to be shortlisted. Please ensure you anonymise your CV and supporting statement..

Interviews will take place, in person at Number One Riverside, Smith Street, Rochdale OL16 1XU on Monday 9th December and Tuesday 10th December 2024.

This is a 12 month fixed term contract linked to specific external funding.

At Rochdale Borough Council we are committed to our Values and Behaviours.

• Proud of the difference we make
• Passionate about the diversities of the Borough
• Pioneering and Open in our Approach

Role profile 000727 Business Support Assistant

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About us

We’re big on relationships and relational practice and we’re being recognised nationally for this. We believe trusting, positive relationships are essential to supporting staff and improving the lives of children and families. That is then put into practice with our hardworking and committed staff. We work together, support each other, provide development opportunities and offer real career pathways.

We are making positive progress in terms of our ways to work with children, young people and families to achieve better outcomes for all. We are empathetic in our work and listen to our families; building on their strengths and work towards agreed goals.

We create SMART plans with our families to ensure goals are achievable, focussed and realistic whilst being specific to each individual child, young person and family.

We are passionate to ensure we offer services that are:

good enough for my child

manage the risk for the child, not the organisation,

leading a shared approach to parenting

persistent in making sure every child has someone who will stand up for them

attuned to what kind of adult we want to support our children and young people to be at 20 years, 35 years and 50 years old

We look forward to hearing from you about which of our friendly teams that best fits your expertise come and join Team Rochdale.

If you have any questions or would like an informal chat with one of our Head’s of Service, please do not hesitate to email us at JoinRochdaleCS@Rochdale.Gov.UK

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification. Please include any qualifications that you hold. Please ensure you anonymise your CV and supporting statement.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to an enhanced DBS including a barred list check child workforce

Casual User Car Allowance is payable

At Rochdale Borough Council we are committed to our Values and Behaviours.

• Proud of the difference we make
• Passionate about the diversities of the Borough
• Pioneering and Open in our Approach

Advanced Practitioner Role Profile
Policy on the recruitment of Ex-Offenders

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Working hours: 35 hours per week between 8.00 to 20.00; 1 Saturday in 3Contract type: PermanentAdditional payments: 6.7% flexibility paymentClosing date: 2 December 2024Interview method: In person (face to face) This role is subject to:

• Driving licence - you must always hold a full valid driving licence
• Qualification: qualified to ITIL foundation or willing to work towards it

As an Application Support Analyst, you will be part of a small team providing support for a wide range of software packages and hardware. This role requires flexibility, the ability to prioritize tasks, and travel to various sites to resolve issues. Strong customer service, technical, and analytical skills are essential. You will also oversee software and hardware upgrades.

Key Responsibilities:

• Deliver support for various software packages and hardware.
• Prioritize tasks and travel to sites to resolve issues.
• Provide excellent customer service.
• Communicate effectively, both verbally and in writing, with technical and non-technical stakeholders.
• Oversee software and hardware upgrades.

Working hours:

• 35 hours per week, including shifts on a rota basis:
• Early shift: 8am to 4pm, Monday to Friday
• Late shift: 12:30pm to 8pm, Monday to Thursday
• One Saturday in three, with the preceding Friday off

The ideal candidate will have the following:

• ITIL Foundation qualification or willingness to work towards it.
• Experience in an ICT environment with an understanding of IT department processes.
• Ability to support and learn multiple software versions, including Spydus, Netloan, BACAS, ChildView, and Flare, and manage upgrades via the CAB process.
• Ability to support and learn multiple hardware versions, such as PCs, MFDs, Paymatics, RFID Self-Service Machines, PDQs, Slip Printers, RFID Pads, and Scanners. Installation and issue resolution may be required.
• Strong communication skills for discussing technical issues with MCC staff, other IT teams, third-party suppliers, and the public.
• Attend CAB meetings to explain and answer technical questions about system upgrades or changes.
• Participate in Post Incident Reviews to explain major outages and the resolution process.
• Basic network knowledge, including patching and running network tests.

A full driving license is required for site visits to resolve issues and replace faulty hardware.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Evidence of driving licence

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
Privacy Notice

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