Total 20 Administrative / Clerical job vacancies in Salt Lake City, Utah

• You will serve as the Subject Matter Expert for the Contracting Officer’s Representative (COR) program.
• You will oversee the management, implementation of, and continued compliance of COR policy, guidance, and instructions related to NSWC PCD.
• You will conduct and track COR training and certification status and provide COR retraining as required.
• You will perform data analysis, collection, interpretation, and evaluation to develop data-driven solutions that address COR program challenges.
• You will support Command Audits to include, but not limited to the Inspector General and the Procurement Surveillance Program (PSP).
• You will meet all requirements to become a NAVSEA Certified COR Trainer.

WHAT IS THETAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads, coordinates, communicates, integrates, and is accountable for the overall success of the Division of Client Engagement, ensuring alignment with critical priorities.
• Ensures work efforts achieve expected outcomes, including those in relevant strategic, life cycle management, and capital IT investment plans.
• Formalizes and introduces change management and continuous process improvement to subordinates.
• Delivers or ensures the delivery of outputs, products, and services associated with the business and technical processes for the program/organization.
• Develops short- and long-range goals and objectives that integrate organization and program objectives essential to OCIO operations.
• Establishes policies and procedures for the accomplishment of assigned program areas.
• Defines the technical IT products and deliverables for each operation function.
• Prepares and implements a program level Client Engagement management plan that aligns with organizational objectives and considers various stakeholders.
• Provides direction and management support in the assessment of information technology needs of agency programs.
• Ensures that OCIO works with agencies to identify possible applications of information technology.
• Reviews program requirements for similarities in terms of feasibility and cost effectiveness.
• Develops and disseminates strategic communications through multiple channels to clients to engage them in enterprise-wide change initiatives and training resources.
• Makes recommendations to agencies that leverage the agency's current IT investments, assists in resolving conflicts between IT/application initiatives.
• Develops and recommends solutions for improvement or performance optimization including business process re-engineering.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads, coordinates, communicates, integrates, and is accountable for the overall success of the Division of Client Engagement, ensuring alignment with critical priorities.
• Ensures work efforts achieve expected outcomes, including those in relevant strategic, life cycle management, and capital IT investment plans.
• Formalizes and introduces change management and continuous process improvement to subordinates.
• Delivers or ensures the delivery of outputs, products, and services associated with the business and technical processes for the program/organization.
• Develops short- and long-range goals and objectives that integrate organization and program objectives essential to OCIO operations.
• Establishes policies and procedures for the accomplishment of assigned program areas.
• Defines the technical IT products and deliverables for each operation function.
• Prepares and implements a program level Client Engagement management plan that aligns with organizational objectives and considers various stakeholders.
• Provides direction and management support in the assessment of information technology needs of agency programs.
• Ensures that OCIO works with agencies to identify possible applications of information technology.
• Reviews program requirements for similarities in terms of feasibility and cost effectiveness.
• Develops and disseminates strategic communications through multiple channels to clients to engage them in enterprise-wide change initiatives and training resources.
• Makes recommendations to agencies that leverage the agency's current IT investments, assists in resolving conflicts between IT/application initiatives.
• Develops and recommends solutions for improvement or performance optimization including business process re-engineering.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Major duties include but are not limited to:

• Develop and documents the infrastructure, including the business units and key processes, using modeling techniques. Oversees creation and maintenance of technical infrastructure roadmaps, reference architecture models, and standardized communication processes. Develops and maintains a repository of IT Architecture standards, templates, and processes.
• Identify opportunities to improve existing systems to support business processes and utilize emerging technologies. Conducts studies to identify improvements in the way IT architecture is applied to key business functions for the agency.
• Ensure rigorous application of information security/information assurance policies, principles, and practices to all components of the IT Architecture.
• Coordinate with various departments to ensure the seamless integration of AI technologies. Monitors the performance of AI systems to ensure they meet established goals and standards.
• Manage the planning and execution of complex AI projects from inception to completion. Oversees project teams, ensuring all members are aligned with project goals and timelines.
• Plan and manage programs that implement advanced technology governance and IT management principles and practices in order to be cost-effective and prevent redundancy, and ensure integration, agility, reuse, and standardization of IT infrastructure, hardware, software, etc.
• Manage vendor relationships and negotiate contracts to ensure the delivery of high-quality IT services and solutions.
• Evaluate vendor proposals and conduct cost-benefit analyses to select vendors that align with organizational needs and budget constraints. Ability to maintain ongoing communication with vendors addresses issues and ensures compliance with contract terms.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Major duties include but are not limited to:

• Develop and documents the infrastructure, including the business units and key processes, using modeling techniques. Oversees creation and maintenance of technical infrastructure roadmaps, reference architecture models, and standardized communication processes. Develops and maintains a repository of IT Architecture standards, templates, and processes.
• Identify opportunities to improve existing systems to support business processes and utilize emerging technologies. Conducts studies to identify improvements in the way IT architecture is applied to key business functions for the agency.
• Ensure rigorous application of information security/information assurance policies, principles, and practices to all components of the IT Architecture.
• Coordinate with various departments to ensure the seamless integration of AI technologies. Monitors the performance of AI systems to ensure they meet established goals and standards.
• Manage the planning and execution of complex AI projects from inception to completion. Oversees project teams, ensuring all members are aligned with project goals and timelines.
• Plan and manage programs that implement advanced technology governance and IT management principles and practices in order to be cost-effective and prevent redundancy, and ensure integration, agility, reuse, and standardization of IT infrastructure, hardware, software, etc.
• Manage vendor relationships and negotiate contracts to ensure the delivery of high-quality IT services and solutions.
• Evaluate vendor proposals and conduct cost-benefit analyses to select vendors that align with organizational needs and budget constraints. Ability to maintain ongoing communication with vendors addresses issues and ensures compliance with contract terms.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION**

Duties include but may not be limited to the following:

Administrative Management:

• Provides for the overall administrative management of the Mental Health Service.
• Advises, plans, develops, implements, and evaluates administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling,
• staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Manages a variety of administrative functions, including the Service appointment calendar, distribution and dissemination of incoming mail, internal controls, records management, publication, and forms management.
• Ensures inquiries, correspondence, and actions are addressed in a timely fashion following established templates, suspense timelines, or other process as appropriate.
• Develops performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.

• Analyzes resource needs and makes recommendations based on staffing needs, approval of individual expenditures for all non-recurring items; approving and preparing all requests for funding, etc.
• Performs analysis of budget requests by employing techniques such as cost-benefit analysis, program tradeoffs, and explorations of alternative methods of funding to ensure that program objectives are met.
• Coordinates equipment needs with internal and external staff, research specific equipment needs, how it will be used, obtains quotes, conducts market research, obtains, and justifies approvals, communicates with contracting and coordinates delivery and installation.
• Serves as the Contracting Officer Representative (COR) for medical service contracts needed for the provision of essential patient care within the Medical Center and CBOCs.

• Administers and oversees all aspects of personnel management within the Service.
• Provides advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Directs recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Reviews and maintains personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintains files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.

• Conducts data research and analysis on specific programs and incentives such as book ability, cost outliers, and contract management items.
• Performs review and analysis of productivity data, developing action plans that lead to improved performance and/or productivity and implementation of improved management controls.
• Develops short- and long-range plans to ensure programs and services support objectives and are synchronized with facility and VHA goals and requirements.
• Develops, conducts, or directs special studies to resolve problems that arise (or could potentially arise) related to new or altered program requirements or resources issues, providing the basis for planning, organizing, and controlling both day-to-day and long-term operations of the Service.

• Plans and directs the activities of subordinates and managing training and support needs to assure an appropriate work environment.
• Provides oversight of the day-to-day work completed by subordinates. Sets and prepares schedules for completion of work.
• Develops performance plans and evaluates the performance of direct reports.
• Provides administrative oversight and guidance (not supervision) over the performance of the clinical subordinates as the direct extension of the Mental Health Service Chief.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Performs other related duties as assigned.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads and supervises a team of administrative support specialists, providing clear direction, setting performance expectations, and fostering a collaborative and high-performance work environment.
• Monitors progress toward goals, track key performance indicators (KPIs), and adjusts strategies and tactics as necessary to ensure alignment with organizational objectives.
• Oversees the planning, execution, and completion of projects and initiatives undertaken by the management analyst team.
• Monitors and manages the allocation of physical office space, meeting rooms, and workstations to optimize resource utilization. This involves allocating spaces based on staff requirements, job roles, and project needs.
• Develops and maintains process documentation, including standard operating procedures (SOPs) and process maps, to ensure clarity and consistency in operations.
• Develops and manages a comprehensive new employee orientation program tailored to the specific needs of the IT organization, ensuring alignment with organizational goals, culture, and regulatory requirements.
• Serves as the OCIO FOIA Specialist responsible for managing and overseeing all aspects of FOIA requests and compliance within the organization.
• Collaborates with Asset and Configuration Management Division to assist in the facilitation of laptops and cell phones according to organizational needs. Responsible for overseeing all aspects of supply purchasing, inventory management, and control procedures.
• Develops and manages team's budget, ensuring prudent allocation of funds to support team operations, training, and initiatives. Monitors expenditures, analyze budget variances, and make informed decisions to optimize resource utilization and cost-efficiency.
• Communicates regularly with OCIO management concerning safety and workplace injuries.
• Develops and communicates a clear vision for the team's role in achieving the organization's mission, and creates actionable plans to accomplish these objectives.
• Collaborates with IT leadership to create a culture of innovation and encourage employees to proactively identify and report process improvement opportunities.
• Collaborates with upper management and stakeholders to define the team's objectives, priorities, and strategic goals within the larger organizational context.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads and supervises a team of administrative support specialists, providing clear direction, setting performance expectations, and fostering a collaborative and high-performance work environment.
• Monitors progress toward goals, track key performance indicators (KPIs), and adjusts strategies and tactics as necessary to ensure alignment with organizational objectives.
• Oversees the planning, execution, and completion of projects and initiatives undertaken by the management analyst team.
• Monitors and manages the allocation of physical office space, meeting rooms, and workstations to optimize resource utilization. This involves allocating spaces based on staff requirements, job roles, and project needs.
• Develops and maintains process documentation, including standard operating procedures (SOPs) and process maps, to ensure clarity and consistency in operations.
• Develops and manages a comprehensive new employee orientation program tailored to the specific needs of the IT organization, ensuring alignment with organizational goals, culture, and regulatory requirements.
• Serves as the OCIO FOIA Specialist responsible for managing and overseeing all aspects of FOIA requests and compliance within the organization.
• Collaborates with Asset and Configuration Management Division to assist in the facilitation of laptops and cell phones according to organizational needs. Responsible for overseeing all aspects of supply purchasing, inventory management, and control procedures.
• Develops and manages team's budget, ensuring prudent allocation of funds to support team operations, training, and initiatives. Monitors expenditures, analyze budget variances, and make informed decisions to optimize resource utilization and cost-efficiency.
• Communicates regularly with OCIO management concerning safety and workplace injuries.
• Develops and communicates a clear vision for the team's role in achieving the organization's mission, and creates actionable plans to accomplish these objectives.
• Collaborates with IT leadership to create a culture of innovation and encourage employees to proactively identify and report process improvement opportunities.
• Collaborates with upper management and stakeholders to define the team's objectives, priorities, and strategic goals within the larger organizational context.

The Mental Health Service provides a wide array of complex specialty care programs, including Primary Care Mental Health Integration (PCMHI), Mental Health Clinic (MHC), Mental Health Intensive Case Management (MHICM), Psychosocial Rehabilitation & Recovery Centers (PRRC), PTSD Clinical Team (PCT), Substance Abuse Residential Rehabilitation Treatment Program (SARRTP), Substance Treatment Outpatient Program (STOP), Suicide Prevention, Intimate Partner Violence Assistance Program (IPV), Acute MH Inpatient Unit, as well as the associated training programs.

Administrative Management:

• Provide for the overall administrative management of the Mental Health Service.
• Responsible for advising, planning, developing, implementing, and evaluating administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling, staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Monitor administrative performance and suspense actions.
• Develop performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.
• Identify the linkage in complex systems and diverse processes in order to obtain efficiencies that improve quality of care while balancing improvement of operational performance and conservation of resources.
• Review documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate in order to maintain suspense controls on actions such as project milestones, progress reports, funding accomplishments, and compliance strategies.
• Maintain continuous liaison and communication with staff to ensure assigned actions are handled within prescribed time limits and that responses conform to procedural and substantive requirements.

• Administer and oversees all aspects of personnel management within the Service.
• Provide advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Direct recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Review and maintain personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintain files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.
• Review related reports and analyzes trends to identify deficiencies or discrepancies and recommends plans to improve efficiency of processing actions and solutions to eliminate recurrence of unfavorable conditions.