Total 27 Others level Administrative / Clerical job vacancies in Bedford, Bedfordshire

Are you looking to build a rewarding career in a dynamic and professional environment? Our client, a respected wealth management firm, is seeking a motivated Administrative Assistant to support their financial services team.

Administrative Assistant
Bedford, MK40 3JY – home working options 1-2 days per week depending on rota (after probation)

• Full time, permanent
• £25,000 per annum

Please Note: Applicants must be authorised to work in the UK

Our client is a leading wealth management business known for its professionalism and dedication to client service. They pride themselves on delivering tailored financial solutions to help clients achieve their goals. With a collaborative and supportive team culture, they are committed to staff development and excellence in every aspect of their work.

The Role

This dual-focused role involves providing dedicated administrative support to one of the Wealth Managers while ensuring the smooth day-to-day operation of the office. It’s an excellent opportunity to gain hands-on experience in a professional financial services environment.

Key Responsibilities:

• Provide general administrative support, including filing, scanning, and basic letter writing
• Update and maintain records such as databases, product applications, and client reviews
• Prepare documents, information packs, system reports, and draft letters
• Liaise with policy providers, clients, and IT support
• Print and bind letters/reports as required
• Handle general reception duties, including greeting visitors, answering telephones, and sorting posts

Benefits:

In addition to a competitive salary, you’ll enjoy:

• Pension matched up to 5%
• Work-from-home options (1–2 days per week after probation)
• 25 days of annual leave plus bank holidays and an additional day for your birthday
• On-site parking
• Free tea and coffee
• Opportunities for career development and professional training

The Ideal Candidate

You’re an organised, detail-orientated individual who can take initiative and work efficiently. Your ability to manage time-consuming tasks with care and precision will make you a key contributor to the team’s success. About you:

• Exceptional communication and organisational skills
• Proficient in IT systems, including Microsoft Word, Excel, Outlook, and provider platforms
• Professional appearance and demeanour
• A confidential and discrete approach to handling sensitive information
• Keen attention to detail with high accuracy
• Ability to work independently and collaboratively
• Enthusiastic, self-motivated, and methodical

If you’re ready to advance your career in financial services, this is your chance to join a friendly and professional team. Apply today!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.

Other suitable skills and experience include Administrator, Office Assistant, Client Services Administrator, Finance Assistant, Receptionist, Personal Assistant, Data Entry Clerk, Administrative Coordinator, Customer Service Assistant, Team Secretary.

Wixams Academy Sixth Form opened its doors to students in September 2022. As the academy expands to double, its size over the next 18 months and Sixth Form moves into its own building, we have need to expand the Sixth Form management team. Wixams Academy is looking to appoint an organised Sixth Form Study Supervisor and Administrative Assistant to manage the KS5 Silent Study Space and provide a comprehensive, efficient and professional administrative service to the Sixth Form team, including supporting the Sixth Form admissions and enrolment process. You will work closely with the Assistant Headteacher – Head of Sixth Form, Deputy Head of Sixth Form and the Sixth Form pastoral team. Wixams Sixth Form is rated “Good” by Ofsted and has a very positive profile within Bedford Borough. You will work closely with and be an integral part of this driven, focused and hard-working team as we progress towards our goal of reaching Outstanding status. To be successful in this role you will need to be organised, have acute attention to detail and have the ability to multitask. The ideal candidate will have a good level of education and proven experience of working in a busy administrative/office management role, preferably having experience of working in a Sixth Form. Wixams Sixth Form is on a journey to becoming a nationally renowned post 16 provider working at an Ofsted outstanding standard. We pride ourselves in offering students a diverse range of experience, a broad curriculum and personalised support to enable them to leave us with outstanding academic qualifications and as fully rounded, successful citizens. Please read the Sixth Form Study Supervisor and Administrative Assistant information document for more information about the role, Job Description and Person Specification.35 hours per week – 8:15am-4pm 5 days a week – Term Time Only + 1 week Salary: £29,541 FTE, £22,605 pro rata Start date: As soon as possible All appointments are subject to safer recruitment and safeguarding checks, including an enhanced DBS clearance check, Prohibition from Teaching Checks and a Section 128 Direction Check (if applicable). KST is committed to the safeguarding of the children and young people in our care and actively promotes their welfare. We expect all staff and volunteers to share this commitment. KST is an equal opportunities employer and welcomes applications from minority groups.

What skills and experience we're looking for

To be successful in this role you will need to be organised, have acute attention to detail and have the ability to multitask. The ideal candidate will have a good level of education and proven experience of working in a busy administrative/office management role, preferably having experience of working in a Sixth Form.

What the school offers its staff

Please refer to JD document

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Covering a range of shift patterns ward clerks will provide a consistent and robust administrative support on the Same Day Emergency Care Unit As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner Provides a front door meet and greet service, answers the telephone and deals with enquiries from hospital staff and the public concerning admission, transfer and discharge of patients. Ensuring correct information is made available, recorded or passed on to the relevant patient or member of staff Be responsible for the timely and accurate input of non-clinical patient related information on the hospitals electronic systems ensuring systems are regularly monitored and kept up to date To liaise with the data quality department to report any anomalies found in any patient data on the trusts clinical systems, highlighting errors or concerns To ensure the information recorded on trust clinical systems are accurate and consistent, verifying patient demographics data against national systems for every attendance Deal with telephone enquiries in a polite and courteous manner Remain composed at all times Show empathy when dealing with emotionally distressed patients To undertake Trust mandatory training and to attend appropriate training courses identified by the manager as required Be able to concentrate whilst working in a busy, potentially noisy environment To maintain any paper based documentation on the ward relating to patients admission and discharge In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area. Also to ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day Prepare all relevant documentation for clinics, making sure patient labels are printed Ensure PIMS system is fully maintained, all patient information up to date and clinics are appropriately cashed up Ensure that the Reception area is well maintained at all times, this may involve liaison with Domestic and Estates departments Arrange and document further clinical reviews or book follow-up clinic appointments Arrange photocopying as required Deal with daily internal and external post Any other duties relevant to the area of work Ensure notes are sent to coding within set time limits To ensure clerical support to the department for all non-clinical duties Work within clearly defined Standard Operational processes (SOPs) To work with the Nursing and Medical team towards achieving the Key Quality Indicators as set out by the trust Supervise stock control, undertake stock ordering and assist with annual stock take audit Competent and able to manage Nerve Centre, excel spreadsheets, ICE, IPM and a net. Account The list of responsibilities above, are key primary requirements for the role, however, additional duties may be required to ensure patient and employee safety is met

**Additional Information:

**Job Title:** Personal Advisor (Children's Services - Leaving and Aftercare)

**Role Clarification

This role is part of a 16 Plus Team dedicated to supporting Children Looked After (CLA) and Care Leavers during their transition to adulthood. The Personal Advisor will play a crucial role in providing comprehensive support to care leavers as they navigate the challenges of independence, ensuring they have the necessary resources and guidance to thrive. This includes working closely with Unaccompanied Asylum-Seeking Children (UASC) and other vulnerable groups. The Personal Advisor will be responsible for assisting care leavers in all aspects of their lives, from housing and education to employment and emotional well-being.

**Key Responsibilities:**

- Provide individualized support and advocacy for care leavers as they transition from care to independence, addressing their holistic needs and aspirations.
- Collaborate with the 16 Plus Team and other relevant stakeholders to develop and implement effective support plans tailored to the unique circumstances of each care leaver.
- Support care leavers in accessing housing, education, employment, healthcare, and other essential services, ensuring they have the necessary resources to succeed.
- Assist care leavers in developing essential life skills, such as budgeting, cooking, and self-advocacy, to enhance their independence and self-sufficiency.
- Conduct regular assessments to identify the evolving needs and goals of care leavers, adjusting support plans as necessary to ensure their continued progress and well-being.
- Provide emotional support and crisis intervention to care leavers facing challenges or difficulties, empowering them to overcome obstacles and build resilience.
- Advocate for the rights and interests of care leavers within the care system and broader community, ensuring their voices are heard and their rights are respected.
- Maintain accurate and up-to-date records of all interactions and interventions with care leavers, adhering to departmental policies and procedures.
- Stay informed about relevant legislation, policies, and best practices related to leaving care and support services, integrating this knowledge into practice to enhance service delivery.
- Collaborate with colleagues and external partners to facilitate smooth transitions for care leavers, promoting seamless continuity of support as they move towards independence.
The Personal Advisor role within the 16 Plus Team is integral to supporting care leavers during a critical period of transition in their lives. Candidates should possess a strong understanding of the needs and challenges faced by care leavers, as well as experience in working with teenagers in a statutory setting. Knowledge and experience of working with Unaccompanied Asylum-Seeking Children (UASC) is essential. The ability to complete Pathway Plans and advocate for the rights of care leavers is paramount. A car is essential for this role, and candidates should be prepared for office-based work on designated days.

1. To prioritise and efficiently organise own workload on a daily basis to ensure all task are completed in a timely manner. 2. To provide a complete administrative service including word processing, filing, audio typing and the composition of letters. Prepare straightforward responses and requests for the Consultants and designated clinical staff as appropriate. 3. Knowledge of secretarial procedures and medical terminology. 4. To be responsible for providing and receiving patient information, including results of investigations, maintaining tact and diplomacy at all times, with due regard to confidentiality. 5. Provide the first point of contact for all telephone enquiries e.g. from GPs, patients, relative etc in a courteous and diplomatic manner, using judgment to establish priority and course of action. 6. Be responsible for the distribution of internal and external post. 7. To liaise and maintain close working relationships with other secretaries, wards, department and community based health services, to ensure a smooth and efficient service. 8. To cover leave for the other secretaries within the department, including taking telephone messages, organising results and other urgent administrative requirements to maintain the safe running of the service. 9. To organise and maintain the consultants diary ensuring relevant information is disseminated appropriately. Organise regular/ad hoc meetings as required. 10. To minute meetings if required by the Consultant and their team. 11. Be responsible for sorting and filing of patient results/documentation in patient records in line with the medical records policy. 12. Develop office and secretarial practices to continually improve service delivery. 13. To provide secretarial support when the Consultant has taken on other responsibilities i.e. Royal College responsibilities, Clinical Director, Medical Director etc. 14. To assist in the implementation of induction programmes and demonstrate duties to new starters. 15. To adhere to Trust policies and procedures. To participate in reviewing policies for own work area. 16. Ensure referral letters are tracked and actioned as outlined in the Outpatient Policy 17. To receive and respond to queries from external parties, patients and relatives, or other departments, escalating more complex / clinical queries to the relevant member of the team. 18. Ensure clinical administration is dealt with effectively, including those matters where liaison with other departments, hospitals or services is necessary. 19. Be responsible for ensuring all referral letters are available for clinics in a timely manner, including the printing of letters from the Choose & Book system.

The post holder will be responsible for providing a comprehensive medical secretarial service to Consultants, Specialists Nurses and other key team members within the Cardiology department. The medical secretary is instrumental to the smooth running of the office as well as the organisation of the consultants workload. The post holder will need to work without supervision by using their own initiative when dealing with enquires, have the necessary skills to communicate with people at all levels, and to overall maintain a high standard of service to meet the needs of each patient.

**Additional Information:

**Job Title:** Personal Advisor (Children's Services - Leaving and Aftercare)

**Role Clarification

This role is part of a 16 Plus Team dedicated to supporting Children Looked After (CLA) and Care Leavers during their transition to adulthood. The Personal Advisor will play a crucial role in providing comprehensive support to care leavers as they navigate the challenges of independence, ensuring they have the necessary resources and guidance to thrive. This includes working closely with Unaccompanied Asylum-Seeking Children (UASC) and other vulnerable groups. The Personal Advisor will be responsible for assisting care leavers in all aspects of their lives, from housing and education to employment and emotional well-being.

**Key Responsibilities:**

- Provide individualized support and advocacy for care leavers as they transition from care to independence, addressing their holistic needs and aspirations.
- Collaborate with the 16 Plus Team and other relevant stakeholders to develop and implement effective support plans tailored to the unique circumstances of each care leaver.
- Support care leavers in accessing housing, education, employment, healthcare, and other essential services, ensuring they have the necessary resources to succeed.
- Assist care leavers in developing essential life skills, such as budgeting, cooking, and self-advocacy, to enhance their independence and self-sufficiency.
- Conduct regular assessments to identify the evolving needs and goals of care leavers, adjusting support plans as necessary to ensure their continued progress and well-being.
- Provide emotional support and crisis intervention to care leavers facing challenges or difficulties, empowering them to overcome obstacles and build resilience.
- Advocate for the rights and interests of care leavers within the care system and broader community, ensuring their voices are heard and their rights are respected.
- Maintain accurate and up-to-date records of all interactions and interventions with care leavers, adhering to departmental policies and procedures.
- Stay informed about relevant legislation, policies, and best practices related to leaving care and support services, integrating this knowledge into practice to enhance service delivery.
- Collaborate with colleagues and external partners to facilitate smooth transitions for care leavers, promoting seamless continuity of support as they move towards independence.
The Personal Advisor role within the 16 Plus Team is integral to supporting care leavers during a critical period of transition in their lives. Candidates should possess a strong understanding of the needs and challenges faced by care leavers, as well as experience in working with teenagers in a statutory setting. Knowledge and experience of working with Unaccompanied Asylum-Seeking Children (UASC) is essential. The ability to complete Pathway Plans and advocate for the rights of care leavers is paramount. A car is essential for this role, and candidates should be prepared for office-based work on designated days.

About the job
Salary: £36,648 - £39,186 a year
Hours per week: 37
Contract type: Permanent

Are you looking for an exciting role within the Property and Infrastructure department? Are you an experienced site manager/supervisor looking for the next step in your career. Have you considered the role of Clerk of Works. LBC are actively recruiting for a Clerk of Works to join the expanding team at Luton.

This role could be for you!

We are seeking an experienced and dedicated professional to join our team as a Clerk of Works. In this role, you will be responsible for overseeing both new and occupied construction sites, ensuring that all work meets the highest standards of quality and compliance. You will prepare and write detailed progress records, manage your own workload and projects, and meet various work demands, fee targets, and deadlines.

A key part of your job will involve building and maintaining effective working relationships with a variety of stakeholders, including site managers, contractors, clients, and council members. You will need to consult, negotiate, and influence effectively to ensure successful project outcomes.

Please note this role does not attract sponsorship.

About you


You bring substantial experience in a similar role, with a deep understanding of the typical construction trades (a trade background would be beneficial). Your ability to prioritise, plan, and manage your workload and projects is second to none. You excel in creating and maintaining cooperative relationships, both internally and externally, and you have a knack for consulting, negotiating, and influencing others. Your commitment to fairness and equality is evident in your understanding of the impacts of unfair discrimination on the community and employees, including disadvantaged groups.

You have in-depth knowledge of relevant legislation and statutory requirements, such as CDM Regulations (a current SMSTS/Safety qualification would be beneficial), Asbestos Regulations, Scaffolding Regulations, and Planning and Building Regulations, along with a thorough understanding of JCT terms of contract. A relevant technical qualification in a construction-related subject and membership of an appropriate institute, such as the Institute of Clerk of Works, or equivalent verifiable work-based experience and training, are essential.

You're flexible and willing to attend evening meetings and site visits within and beyond the Borough, and you're comfortable accessing all parts of building sites, including using ladders. Your proactive and hands-on approach will be invaluable as we work together to achieve our goals.

Join us in this exciting role and make a significant impact on our construction projects. Your expertise and dedication will be greatly valued, and together, we can build a brighter future. We look forward to welcoming you to our team!

This is a public facing role so you’ll need to show off your fluency in speaking and writing English

About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

Benefits
We offer a range of excellent staff benefits which include:

- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel

How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Proud member of the Disability Confident employer scheme

1. Deal with electronic, telephone and written enquiries coming into the Hepatology office, providing the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations, using judgment to facilitate a successful outcome for all enquiries. Deal with electronic, telephone and written enquiries coming from patients into the Hepatology office. Convey information which could be sensitive, difficult and distressing for patients and their relatives with tact, patience and discretion. Act independently to sort, distribute and prioritise incoming mail, including e-mail, using judgement and experience to prioritise and pass to clinicians or pass directly to other areas for action and information, using own initiative. Access the electronic referral system for referrals, ensuring they are triaged by a consultant and processed in a timely manner. Audio type clinic letters and correspondence dictated through the Big Hand system. Monitor consultant amendments and approvals to ensure these are done in a timely manner, and once approved, print and send out letters with any relevant inserts eg prescriptions, blood forms, test pots. Monitor outcomes of clinic letters, for example ensuring discharged patients have had future appointments cancelled, requests for imaging have been done and follow up appointments booked appropriately. Regularly review clinicians diaries to ensure clinical activity is correctly booked or cancelled depending on leave, liaising with the relevant clinical department, eg Outpatients or Endoscopy as appropriate. Liaise with the Outpatient departments to ensure clinics are correctly booked, slots have been fully utilised and urgent patients are prioritised. Follow through queries and progress chase, in order to free up clinical time for clinicians and improve information and access for patients. Scan documents to Mediviewer as necessary. Assist the Hepatology Admin Manager in the administration of the Liver Surveillance Service and Fibroscan service. This will involve tasks such as data entry, prompting clinicians to request imaging or tests, booking appointments and contacting patients who have failed to attend appointments. Support the 18 week patient pathway by providing timely information to the 18 week team and the Clinical Service Line management team as requested. Attend weekly Outpatient Clinic Review teams call and monthly team meetings. Manage own workload on a day to day basis, prioritising urgent tasks and escalating any potential issues with meeting deadlines to the Hepatology Admin Manager. Implement policies for own area and office/department with the guidance of the Hepatology Admin Manager or Service Manager. To carry out any reasonable work requests to meet the needs of the service. This may include covering for the Hepatology Admin Manager in her absence

An exciting opportunity has arisen for a Ward Clerk at Bedford Hospital.
The post will be an agile role working across the different wards within our department to suit the needs of the Trust. You will have interaction with patients and relatives as well as staff based at Bedford Hospital. You will be an organised, efficient and motivated individual who is trustworthy and reliable. You must be able to be adaptable within your work role to support the team in all aspects of ward administrative cover.

This is an exciting team that will give you the opportunity to grow and develop. The team consists of ward clerks and receptionists that work together sharing their knowledge and experience.

Although we have a very strong learning and development function, we appreciate you will need to have acquired some skills and experience from your career in order for your time with us to be a real success. These can be found in the Person and Job Description attachment on NHS Jobs.

However we have highlighted some of them below.
Educated to GSCE standard or equivalent
Experience of working in a customer facing/reception role
Experience of using IT package

Previous applicants need not apply

An exciting opportunity has arisen for a ward clerk at Bedford Hospital.
• To provide both a front line clerical service to clinical staff within the ward whilst also providing “front door” style support to patients and relatives during visits.
• The post holder will also be responsible for ensuring accurate and timely inputting of patient level data into the relevant clinical systems for the capturing of admission, discharge and transfer of patients. This is to be done whilst also strictly adhering to trust data quality, health records and information governance policies.
• It is expected that the post-holder will manage their workload in an effective and efficient way and have a flexible approach to covering various wards and the role as it continues to develop with the ever changing needs of the business.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
• Provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled.
• Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives.
• Be able to prioritise their work load effectively to meet the demands of the role.
• As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.
• Be responsible for the timely and accurate input of non-clinical patient related information on the hospital’s electronic systems ensuring systems are regularly monitored and kept up to date.


This advert closes on Friday 5 Jul 2024

As the PA to Construction Director, your role will involve the following important duties:

• Manage multiple diaries.
• Book accommodation and travel arrangements for the CEO with a daily meeting to update them.
• Organise and arrange meetings, sending out invitations, liaising with participants and taking meeting minutes.
• Filter emails and invitations, highlight urgent correspondence and print attachments in readiness for meetings.
• Prepare correspondence such as reports, briefing papers, letters, and emails including drafting general replies.
• Provide administrative support to other PAs and act as the primary contact with board members, and maintain board member records, including contracts, financial and performance reports.

As a successful PA to Construction Director, you will have the following:

• Previous Executive Assistant experience reporting to CEO essential.
• Excellent communication skills both written and verbal.
• Confidential and discrete with the ability to handle sensitive information.
• Strong IT skills.
• Experience taking meeting minutes, managing multiple diaries and creating reports.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. Provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled. Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives. Be able to prioritise their work load effectively to meet the demands of the role. As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner. Be responsible for the timely and accurate input of non-clinical patient related information on the hospitals electronic systems ensuring systems are regularly monitored and kept up to date.

An exciting opportunity has arisen for a Ward Clerk at Bedford Hospital.
The post will be an agile role working across the different wards within our department to suit the needs of the Trust. You will have interaction with patients and relatives as well as staff based at Bedford Hospital. You will be an organised, efficient and motivated individual who is trustworthy and reliable. You must be able to be adaptable within your work role to support the team in all aspects of ward administrative cover.

This is an exciting team that will give you the opportunity to grow and develop. The team consists of ward clerks and receptionists that work together sharing their knowledge and experience.

Although we have a very strong learning and development function, we appreciate you will need to have acquired some skills and experience from your career in order for your time with us to be a real success. These can be found in the Person and Job Description attachment on NHS Jobs.

However we have highlighted some of them below.
Educated to GSCE standard or equivalent
Experience of working in a customer facing/reception role
Experience of using IT package

Previous applicants need not apply

An exciting opportunity has arisen for a ward clerk at Bedford Hospital.
• To provide both a front line clerical service to clinical staff within the ward whilst also providing “front door” style support to patients and relatives during visits.
• The post holder will also be responsible for ensuring accurate and timely inputting of patient level data into the relevant clinical systems for the capturing of admission, discharge and transfer of patients. This is to be done whilst also strictly adhering to trust data quality, health records and information governance policies.
• It is expected that the post-holder will manage their workload in an effective and efficient way and have a flexible approach to covering various wards and the role as it continues to develop with the ever changing needs of the business.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities.
• Provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled.
• Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives.
• Be able to prioritise their work load effectively to meet the demands of the role.
• As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.
• Be responsible for the timely and accurate input of non-clinical patient related information on the hospital’s electronic systems ensuring systems are regularly monitored and kept up to date.


This advert closes on Thursday 13 Jun 2024

If you would like to find out more information about this role, please see the attached job specification.