Total 1,239 job vacancies in MOD Main Building, Whitehall, London, SW1A 2HB

Daniel Owen are a recruitment company that specialise in placing people within the maintenance, construction, engineering & rail industries.

We are currently working on behalf of a large Housing Association. They are currently looking for a UPVC fitter to carry out reactive repairs to tenanted properties within the social housing sector.

The successful candidate will have experience working within the Social Housing sector.

Van and fuel card will be supplied.

Please send your CV for consideration.

Tags;UPVC, UPVC fitter, UPVC maintenance

LON123

Daniel Owen are a recruitment company that specialise in placing people within the maintenance, construction, engineering & rail industries.

We are currently working on behalf of a large Housing Association. They are currently looking for a Groundworker to carry out day to day reactive works to occupied and void properties within the Lambeth area.

The successful candidate will have experience working within the Social Housing sector.

This is a temporary to permanent position and will supply a van and fuel card.

Please send your CV for consideration.

Tags: Groundworker, Fencer, Paver, Groundworking

LON123

A Vacancy at London North West University Healthcare NHS Trust.


As the clinical lead for Hand Therapy, Orthopaedics (cross site at NPH and Ealing) and neuro outliers (Ealing) the post holder will be the clinical lead for the specialist teams and have operational management responsibility for the deployment of resources (human, financial and material) for these services.

He/she will provide leadership and accountability, co-ordinating the strategic and operational direction for the services. Services are provided to both in- and outpatients at NPH and Ealing. He /she will demonstrate sound leadership and management skills, ensuring appropriate policy development & effective service function. The post holder will be responsible for dealing with complaints & representing the service to the level of the Trust board. This post will be responsible for the overall management of Human Resources within the designated area, inclusive of direct linemanagement responsibility of 3 senior Clinical Lead staff and professional management responsibility for a further 33Therapists as well as adminand support staff. The role will also include responsibility for recruitment, appraisal & performance management.



· To be professionally accountable for the planning and delivery of the Inpatient Adult Therapies Service across the Trust.This includes prioritising clinical need to provide an effective service; ensuringoperationalplansarein placefor workforce issues, e.g. recruitment,improving working lives, performance management etc.

· To be the expert lead clinical occupational therapist or physiotherapist accountable for the provision, development and management of inpatient, applying national standards and guidelines to the local setting.

· To manage a highly complex caseload requiring specialist skills and interventions.To ensure the co-ordination of appropriate input from relevant individuals and servicestaking account of the degree of disability and handicap experienced by the patients, and the existence of clinical, social and psychological factors.

· To identify the need for, instigate and / or recommend appropriate further investigations.To analyse results and use them to inform patient management decisions.

· To use advanced clinical reasoning skills, assimilating information to diagnose suspected pathology which may have a complex or unusual presentation where expert opinion differs or where some information is not available.

· Act as a resource for other professionals and agencies in the management of complex cases within the specialties, including provision of expertise and highly specialised advice across hospital sites.





London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.


This advert closes on Wednesday 20 Nov 2024

A Vacancy at London North West University Healthcare NHS Trust.


As the clinical lead for Older Adults and AMU cross site at NPH and Ealing, the post holder will be the clinical lead for the specialist teams and have operational management responsibility for the deployment of resources (human, financial and material) for these services.

He/she will provide leadership and accountability, co-ordinating the strategic and operational direction for the services. Services are provided to both in- and outpatients at NPH and Ealing. He /she will demonstrate sound leadership and management skills, ensuring appropriate policy development & effective service function. The post holder will be responsible for dealing with complaints & representing the service to the level of the Trust board. This post will be responsible for the overall management of Human Resources within the designated area, inclusive of direct linemanagement responsibility of 3 senior Clinical Lead staff and professional management responsibility for a further 42Therapistsand support staff. The role will also include responsibility for recruitment, appraisal & performance management.



· To be professionally accountable for the planning and delivery of the Inpatient Adult Therapies Service across the Trust.This includes prioritising clinical need to provide an effective service; ensuringoperationalplansarein placefor workforce issues, e.g. recruitment,improving working lives, performance management etc.

· To be the expert lead clinical occupational therapist accountable for the provision, development and management of inpatient, applying national standards and guidelines to the local setting.

· To manage a highly complex caseload requiring specialist skills and interventions.To ensure the co-ordination of appropriate input from relevant individuals and servicestaking account of the degree of disability and handicap experienced by the patients, and the existence of clinical, social and psychological factors.

· To identify the need for, instigate and / or recommend appropriate further investigations.To analyse results and use them to inform patient management decisions.

· To use advanced clinical reasoning skills, assimilating information to diagnose suspected pathology which may have a complex or unusual presentation where expert opinion differs or where some information is not available.

· Act as a resource for other professionals and agencies in the management of complex cases within the specialties, including provision of expertise and highly specialised advice across hospital sites.



London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.


This advert closes on Wednesday 20 Nov 2024

Lead Data Analyst

Salary circa £80,000

Permanent

​Hybrid / London Hub

The Saga Analytics and Data Science team is growing! We are now ready to recruit a Lead Data Analyst to manage the growing team of Data Analysts who all play a pivotal role in shaping our data strategy across the Saga Brands.

As the Lead Data Analyst, you will be mentoring a team of talented data analysts, up to 6 individuals and also driving the development of all our analytic solutions. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation.

We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too!

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

• Team Leadership: Provide team and technical leadership. Manage, mentor and develop a team of data analysts, provide guidance on best practices, foster high-performance culture, and ensure efficient delivery of analytical solutions.
• Data Analysis and Interpretation: Develop and Oversee the analysis of large datasets to identify trends, patterns, and actionable insights relevant to business objectives and customers journeys across our business units.
• Reporting and visualisation: Develop and deliver clear and impactful reports and visualisations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives.
• Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand analytical requirements and integrate insights into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts.
• Data Quality and Governance: Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and data teams to resolve data quality issues.
• Agile ways of working: Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities.
• Continuous improvement: Stay abreast of industry trends, emerging technologies, and best practices in data analytics. Bring the most relevant ones back to SAGA and find ways to implement them to unlock business value.

The Ideal Candidate

You will have already gained experience as an Analytics Manager with both people management skills and dashboarding skills for business growth strategies. You will also need to demonstrate the following skills and experience;

• Strong analytical and quantitative skills, with proficiency in statistical analysis and data visualization tools.
• Excellent communication skills with the ability to convey complex analytical concepts to both technical and non-technical stakeholders.
• Experience with analytics tools such as SQL, Python, R, and visualization tools like Tableau.
• Have previously worked in an agile development environment, with a focus on iterative and collaborative project delivery.
• A curious nature, with the drive to learn and master new tech and methods.
• Communication – Working with technical and non-technical counterparts, facilitating effective collaboration and resolution.
• Problem Solving – Analyse complex data challenges, identify solutions and implement effective strategies.
• Project Management – Ability to manage and deliver data engineering projects on time, to high standards.

Desirable;

• Hold a Bachelor's or Master's degree in a relevant field such as Statistics, Economics, Mathematics, or Business Analytics.
• Already be seen as a credible Data Analyst Manager with a track record of successful project delivery and team leadership.
• Have established your career around the marketing domain; customer insights, customer life cycle, next best action, consent and retention.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day,

Our People Make Us Special

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

We are a dynamic and forward-looking business with a clear, single-minded purpose; to create exceptional experiences every day whilst being a driver for positive change in our markets and communities. Our focus on exceptional experiences empowers our colleagues to create moments that are simple, personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible, we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-KF1

Receptionist

Salary: £27,007.50

Location: Barnet

As the Receptionist, you will work in the delivery sites, supporting operational delivery through managing daily site activities, greeting, and directing participants, and completing any necessary paperwork.

Providing a warm and professional welcome to all visitors to the Ingeus office. Ensuring the reception desk is manned and deal with email and telephone queries in a timely and professional manner.

Ensure the smooth running of all facilities in the office including the management of meeting rooms and associated requirements. Manage all administrative needs including the ordering and distribution of general office needs such as stationery.

As our Receptionist, you will be responsible for:

General Office

• Accountable for driving visitor experience, providing a warm and friendly welcome.
• Answering the telephone and accurately recording messages ensuring that they are relayed in a timely manner.
• Ensure there is sufficient meeting space for internal staff and external visitors.
• Responsible for the maintenance and booking of all meeting rooms and associated equipment within the office (e.g. Projectors, screens, flipcharts)
• Organise catering requirements for meetings as required.
• Responsible for ordering and maintaining an appropriate stock of stationery for the office.
• Responsible for preparing office communications and updating staff notice boards.

As our receptionist, you will have:

• Previous front of house receptionist or host experience in a busy professional environment.
• Excellent organisation, time management and IT skills including MS Office.
• Experience of coordinating events, both internal and external, including logistics and coordination of the event.
• Relationship management with internal and external stakeholders
• Customer service experience

Benefits

As an Ingeus employee, you will have access to a range of benefits including:

• 25 days annual leave plus bank holidays
• Life insurance
• Private medical care
• Company pension
• Online discount shopping
• Additional leave for personal development and community volunteering
• The opportunity to buy extra perks such as extra annual leave, critical illness cover, dental insurance, discounted gym membership, wellbeing services and more.

Ingeus helps governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. Were purpose-led, passionate and proud to work with customers and communities to drive social change.

At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at

Please note, the advert may close early if we receive suitable applications.

Proud member of the Disability Confident employer scheme

The Enterprise Data Architecture Team has primary responsibility for ensuring the best use of data across the Department, supporting and overseeing the work of data architects across the Ministry of Defence’s complex business landscape. We champion the development of coherent data architecture strategies across the nineteen different Defence organisations to ensure that Defence’s data landscape is more than just the sum of its parts, minimising the time-to-data-value for data users and reducing the burden on data producers.

Reporting to the Chief Data Architect, the Lead Data Architect will have specific responsibility for developing our data fabric, including the enterprise Defence Data & Analytics Platform (DDAP), across the whole Defence enterprise, including front line operations, suppliers and the various public sector Defence organisations. You will engage with data teams and data users across the Defence enterprise to understand the user needs of the organisation. You will push us to improve our data landscape and champion the use of the right technology to reduce the time-to-value for data users. You will have a relentless focus on productivity and efficiency and ensure the various federated data teams across the Defence enterprise can develop products that give decision makers timely and secure access to high quality data.

As a core member of the data architectural leadership team, you will be key to our data architectural governance, reviewing and refining data architectural outputs from individual Defence organisations, and acting as formal reviewer through your role as member of the Data Architectural Reference Authority, with a specific focus on data management technology. You will support lead data architects in different parts of Defence to develop data architectural plans for their area and champion the importance of data architecture to senior leaders to ensure the continual improvement of Defence’s data landscape.

Responsibilities

1. Ongoing design and adoption of Defence’s data fabric:

Developing, championing and communicating conceptual and logical designs for the data fabric and DAPP to senior and peer stakeholders across Defence
Overseeing procurement and solution design for individual data fabric and DAPP components and supporting their rapid deployment and adoption.
Liaising with business areas and understanding their data product landscape
Overseeing the design of data products/services for a range of Defence data users.

2. Acting as a key data architecture governance stakeholder

Ensuring projects across the Defence enterprise publish data to and consume data from the fabric
Managing a small team Data Architects to support you in Data Fabric design
Supporting and developing civil servant data architects
Managing external resources to provide surge capacity in the team

Working alongside Head of Enterprise Data Architecture (peer) to actively review data architecture strategies across the Defence enterprise

3. Managing a small team Data Architects to support you in Data Fabric design

Supporting and developing civil servant data architects

Managing external resources to provide surge capacity in the team

For more information on the Data Architect profession please see the Government Digital and Data Framework;

https://ddat-capability-framework.service.gov.uk/role/data-architect#chief-data-architect

Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.

The Team Leader plays a vital role in supporting warehouse operations. Responsibilities include managing a team to run a food warehouse, handling customer relations, maintaining cleanliness and safety, solving daily problems, planning routes, and training staff and volunteers.

Proud member of the Disability Confident employer scheme

SEND Teaching Assistant role to start ASAP in North West London

A friendly and diverse primary school in Harrow is looking for a SEND Teaching Assistant to join their team within Key Stage 2.

As a KS2 SEND Teaching Assistant, you will be:

• Supporting and working 1:1 with key children to reach the targets on their EHCPs
• Delivering intervention programmes both 1:1 and to small groups, monitoring and reviewing the children's progress
• Working closely with the class teachers
• Supporting children with SEND so that they can access the full curriculum
• Creating a safe and supportive learning environment where students can thrive personally, socially, emotionally and academically
• Helping to develop children's confidence and ensuring they feel valued within an inclusive learning environment
• Encouraging development of vocabulary through speech, reading and writing
• Working with children in Key Stage 2
• Able to work full-time: Monday-Friday, 8:30am-4:00pm

This SEND TA position is highly rewarding as you will leave each day knowing you're making a difference, and across the school year you will see the progress your key children make as this role is long term to last until the end of the academic year in July 2025. There is also the chance for the role to become permanent in the future for the suitable KS2 SEND Teaching Assistant and the opportunity for career development.

The staff in this welcoming primary school in Harrow work together to inspire and empower every child so they can lead a happy and fulfilling life, and deliver a challenging and engaging curriculum that enables the students to become independent learners and develop and lifelong love of learning. Working in a school that has created a lively and caring community, you would be joining the committed team of support staff within Key Stage 2 as a SEND Teaching Assistant

Apply now to be considered for interviews and to start ASAP!

Level 3 Early Years Practitioner in Hounslow

Are you eager to receive the recognition you deserve for your dedication and hard work as an Early Years Practitioner?

Boasting excellent outcomes and 5-star reviews (Top 20 in UK), this is an amazing nursery which offers various incentives and truly values their staff.

• Excellent resourced nursery with 3 gardens
• Supportive and stable management team who care about their staff
• Performance and other bonuses paid throughout the year
• The role will be 40 hours per week but flexible
• Permanent roles available to start ASAP or in January 2025
• Salary from 26k to 28k per annum

Requirements for the suitable Early Years Practitioner:

• Level 3 Childcare qualification
• Previous experience working in a childcare setting
• Knowledge of early childhood development
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team

Apply now to be considered for this L3 Early Years Practitioner role!

Hours Per Week : 35.00
Start Date : 22/11/2024
End Date : 14/02/2025
Start Time : 08:00
End Time : 16:00
To ensure estates are maintained at the highest possible standards of cleanliness, safety, security and appearance.
Managing a team of caretakers, responsible for all aspects of their line management, including: overseeing and supporting their training and development, conducting of regular one to one supervision meetings and assessment of health and wellbeing, health and safety compliance, performance, conduct and sickness absence management, in accordance with Council policy and procedures.
Responsible for monitoring and taking corrective actions of services associated with estate management functions, such as waste and recycling, grounds/greenspace maintenance, communal repairs and estate lighting.
To work collaboratively and develop strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc.
To work closely with residents and resident groups to ensure their enquiries and requests for service imp

Neway is looking for a Subsidy Officer to join the Revenues and Benefits Team based with Camden Council.

This role is starting asap, working 36 hours a week in an ongoing contract.


Candidate must have experience as a Housing Benefit technical expert with experience in working on audits of the Housing Benefit subsidy claim. We are a CIVICA site

Neway is seeking a Rough Sleeper Outreach Team Manager to join our client based with Enfield Council.

This role is starting asap, working full time in an ongoing contract.

Management experience and an awareness of rough sleeping is essential.

Join Us in Ending Homelessness in Enfield
We are transforming our homelessness service to improve prevention, reduce temporary accommodation, and end street homelessness. Our new Housing Advisory Service is committed to delivering sustainable housing outcomes for Enfield residents through innovative services, including data-driven early intervention, community outreach, specialist practice teams, and a street homelessness service.
We are seeking proactive, outcome-focused individuals to join our Street Homelessness Service. Our ambitious goal: to end rough sleeping in Enfield.
Outreach Team Manager
An exciting opportunity has arisen to join the London Borough of Enfield Street Homeless Team as an Outreach Team Manager.
Key Responsibilities:
• Support officers in reducing rough sleeping in Enfield.
• Engage with individuals who are homeless, with complex needs, and are street homeless or at risk of becoming street homeless.
• Collaborate with internal and external agencies to provide comprehensive support.
Ideal Candidate:
• Passionate about working with people, with a “can do” attitude.
• Committed, resilient, empathetic, and skilled in working with and reporting data.
• Experienced in managing a small team.
Join us in making a difference. Apply today and be part of our mission to end homelessness in Enfield.

Please be advised it is a Rough Sleeper Outreach Manager that Enfield are looking for and experience in previously managing an outreach team would be beneficial.

A Vacancy at Central and North West London NHS Foundation Trust.


An opportunity has arisen for a fixed term contract Band 6 Occupational Therapist to join the North Kensington and Chelsea Community Mental Health Hub. The post is from the starting date until November 2025. The team is located in W9 close to Westbourne Park station, with great transport links and serving the diverse community of North Kensington. We are looking for an Occupational Therapist with motivation and enthusiasm for working in a community mental health role.

The post holder will be a valued member of the team and will offer Occupational Therapy assessments and intervention for clients as well as supporting the overall work of the team by providing a named worker role for some clients and supporting the overall work of the team.

The team consists of medical staff, nurses, social workers, peer support workers, community navigators, arts therapies, employment specialists and psychology staff. There are two other Occupational Therapists in the team and the post holder will have opportunity to co-facilitate groups as a part of the psychosocial offer for the hub.

Although the post is fixed term, we will support the post holder in seeking a permanent position within CNWL when the fixed term period ends.

• To work as a Senior Occupational Therapist in the Adult Community Mental Health hub, providing a high quality service to clients.
• To provide OT assessments and intervention for clients under the care of the team.
• To provide functional assessments and home assessments for prescribing adapted equipment, making recommendations and for accommodation needs.
• To provide evidence based group interventions.
• To provide a case worker role for a designated number of clients with an occupational focus.
• To work within the multidisciplinary team and support the overall functioning of the team.
• To offer clinical placements to Occupational Therapy Students.
• To provide informal support and supervision to staff as needed.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.


The team will provide you will a friendly welcome and full induction which includes shadowing opportunities and visits to services.

The team is based in Hathaway House which is a purpose built building for CNWL services. The team work in an open plan space alongside other services so there is opportunity for connecting with others .

There are excellent training and development opportunities available within CNWL in addition to local in house CPD opportunities.

CNWL is very fortunate in having a long-established professional structure and this includes a Head of Therapies, an AHP associate director, Trust wide Professional Leads for all professional groups and borough and specialist professional leadership.

Personal and professional development is a high priority for the profession this enables us to invest in the development of our staff by providing excellent internal training as well as commissioning specialised external training and providing quality supervision. Equality, Diversity and Inclusion are a priority for us in CNWL we expect staff to be culturally competent, reflective and open to culturally diverse CPD opportunities.



Please see attached dob description for full details and don't hesitate to get in touch to find out more about the role.

Further information about the service can be found on this link:

Kensington and Chelsea North Community Mental Health Hub :: Central and North West London NHS Foundation Trust (cnwl.nhs.uk)


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

- **Operational Leadership and Practice Management**: Oversee the day-to-day operations of the practice, ensuring smooth workflow and efficient delivery of services. This includes responsibility for practice administration, scheduling, and implementing effective operational systems to support clinical staff and enhance patient care. - **Performance and Quality Monitoring**: Drive the achievement of high standards through continuous performance reviews, focusing on Quality and Outcomes Framework (QOF) targets, local incentives, and the monitoring of key performance indicators (KPIs) to ensure optimal practice performance. - **Data and IT Management**: Ensure effective use of General Practice IT systems (such as EMIS Web, CQRS, and Docman), with strong emphasis on data protection, security, and adherence to information governance standards. Provide support in data extraction, analysis, and reporting for quality improvement. - **Human Resources and Team Development**: Lead recruitment, induction, and ongoing professional development for practice staff. Implement robust HR practices in line with employment legislation to foster a motivated and cohesive team environment, promoting positive workplace culture and staff retention. - **Regulatory Compliance and Standards Adherence**: Ensure compliance with Care Quality Commission (CQC) standards and other regulatory requirements. Regularly review practice policies, conduct audits, and implement necessary improvements to maintain a safe and compliant environment. - **Stakeholder Liaison and Communication**: Act as the primary point of contact for internal and external stakeholders, facilitating effective communication with healthcare partners, patient groups, and external agencies. Promote transparency and collaboration within the practice and the local healthcare network. - **Patient Experience and Service Delivery Improvement**: Enhance patient access and satisfaction by optimising appointment systems, managing complaints with empathy and professionalism, and ensuring high-quality, patient-centered services are consistently provided. - **Health, Safety, and Risk Management**: Identify, monitor, and mitigate risks within the practice, with a focus on health and safety regulations. Implement proactive risk management practices to ensure a safe environment for patients, staff, and visitors, while continuously driving quality improvement.