Total 1,643 Full-time job vacancies in Evesham, Worcestershire, WR11 4DS

If you are looking for a career within education, we have just the job that will give you a work-life balance, time off during the school holidays, a new challenge every day and a genuine sense of achievement.

Working as a specialist Teaching Assistant with children and young people with SEND, you can use your life or work experience to support their learning journey.

With the benefit of smaller class sizes, a bespoke curriculum and state of the art facilities, the working environment is welcoming, nurturing and thriving with individuals who want to achieve.

Your role will be to support children and young people in gaining independence with their education and in the wider community. Offering support where needed, challenging and extending academic and social capabilities.

Working with individuals who have special educational needs and disabilities requires someone who has is caring and considerate, patient, shows perseverance, and be a positive role model who will encourage and ignite self-belief.

Sometimes, behaviours may be challenging, but with training and mentor guidance, you will be able to understand and manage situations competently and confidently.

This position will suit an individual who is looking to build a career in the education. Perhaps you are just starting out, returning to work, or having a change of career. This is an opportunity to bring your own personality and character to work, where you can really make a difference, gain qualifications along the way, and develop a lasting career in a rewarding sector where your input makes a huge difference to others.

Hours are generally 08.30-15.30 Monday to Friday (term time only), but part time hours are also available. 

Unfortunately, we can't offer sponsorship so please only apply if you are eligible to live and work in the UK.

Our client are seeking a Continuous Improvement to use innovative methods to create Best-In-Class systems and methods in both manufacturing and business systems. Contribute to KPI and financial performance of the business by leading teams to achieve optimal results.

Work Schedual : DAY SHIFT
Mon - Thur - 7.45AM - 16.45PM
Fri - 7.45AM - 12.45PM

PAY RELATED TO THE EXPERIENCE AND QUALIFICATION

MAIN RESPONSIBILITIES
* Collaborate to assess the current state of the Plant's operations, develop future state vision and implementation plan
* Champion plant CI at all times and engages people with plant goals and activities.
* Support with Value Stream Analysis (current and future state)
* Deliver Lear training modules
* Identifies barriers to project success & proactively solicits help from champions
* Drive multifunctional teams to robustly resolve issues and work collaboratively
* Assist in locating Best-in-Class Operations processes, and then implement them into the Plant
* Support other C.I initiatives, including best practice implementation, when striving to improve Business Metrics
* Active support in Team Improvement Circles program as a circle coach
* Champions the plant kaizen competition with regular reviews, events and celebration
* Champions sitewide CI systems (including 5S, Suggestions and standard work confirmation). Maintain control of these systems and kaizen for Best-In-Class performance
* Use standard tracking and reporting systems to prepare detailed plans, drive project performance, and assure timely project/task completion
* Facilitate cross-functional expert teams to drive breakthrough or Best-In-Class performance in People, Quality, Material Flow and Cost
* Supports Central CI activity and cascades to Redditch plant
* Accountability to impact on operational and financial performance
* Shows morale courage, openness and honesty in all dealings
* Assertive, resilient and welcomes change whole-heartedly
* Any other duties and when necessary to meet the varying demands of the business and satisfy the customers' needs.

KEY SKILLS AND QUALIFICATIONS
Preferred:
* Previous experience of working in an automotive environment.
* Challenges the status quo and innovates for best possible solutions
* Project management skills for medium term projects

Required:
* Computer literate
* Previous working experience of lean manufacturing principles in a manufacturing
environment
* Grasp and resolve operational problems quickly as part of a team.
* Analytical and inquisitive mindset
* Data driven decision making
* Proactive in all aspects of work

QUALIFICATION
Preferred
* Level 6 qualifications (degree equivalent) in Science, Mathematics or Engineering discipline
* Yellow belt six sigma
* Working knowledge of health and safety (including ergonomics)
Required:
* Past participation in a kaizen team or TIC.
* Level 3 qualifications (A Level equivalent)

PERSONAL ATTRIBUTES
* Self motivated and focused
* Confident, personable and builds strong rapport with people
* Excellent communication skills
* High attention to detail
* Ability to work under pressure and to deadlines
* Influencing and analytical skills
* Flexible in their approach
* Ability to take full responsibility for decisions
* Ability to empower others to achieve results through motivation,
* Ability to cooperate with people of different levels inside/ outside the company and to interact with team to reach team goals and business objectives

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

Job Opportunity: Skip HGV Class 2 Driver in Evesham!

Are you an experienced HGV Class 2 Driver looking for your next challenge? Join our dynamic team in Evesham and play a crucial role in our waste management operations!


* Position: Skip HGV Class 2 Driver
* Location: Evesham
* Hourly Rate: £15.19
* Working Hours: Monday to Friday, starting at 8 AM

**Requirements:**


* Valid HGV Class 2 driving licence
* Multi-lift chain skip experience is essential
* Strong commitment to safety and customer service
* Ability to work independently and as part of a team
* Excellent time management skills

**What We Offer:**


* Competitive pay at £15.19 per hour
* Consistent Monday to Friday schedule with weekends off
* Opportunities for career advancement within our growing company

A supportive and friendly work environment

If you have the right experience and are ready to take the wheel in a rewarding driving role, we want to hear from you!

Join us in driving a cleaner tomorrow apply now! Alternatively text 'class 2' to 07808540390.

Driving Workforce are responsible for putting drivers into temporary and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team are highly experienced in filling the following roles; HGV 1 Driving, HGV 2 Driving, 7.5 Tonne Driving, Van Driving, Moffett Driving and HIAB Driving. We are always on the lookout for the very best driving talent, so if you know anyone, refer them to our professional team who will be more than happy to help.

Excellent opportunity to join our client based in Pershore, Worcestershire that supply an exciting product to businesses including high level customers. Our client is currently recruiting for a permanent Customer Service Administrator to join the team.
If you are looking for career development, then this is a great opportunity for someone who wants to further their administrative and customer service skills! We are looking for someone who likes to take ownership, as this role will be evolve into a senior team member, over peak times you will actively help with training and inductions and will also assist the Customer Service Manager with key customers.
Duties and Tasks
Customer service -
- Handling Customer service queries via phone, email, and live chat functions.
- Placing corporate orders and liaising with corporate clients.
- Producing quotations and advising customers on products that suit.
- Taking on the role of supervisor when the customer service manager is away.
- Investigating and resolving customer complaints.
- Investigating and resolving delivery queries.
- Support with induction and training of temporary staff members.
Administrative and marketing tasks –
- Supporting with workload across platforms to include Amazon, eBay and Not on The Highstreet– Data entry, amending listings and creating specifications.
- Supporting Customer service manager across other brands.
- Collating data from our sales channels and support analysing results.

Candidate Attributes:
- Self-motivated and enthusiastic. Someone who is ready to make a real difference.
- Customer Service experience, whether that's face to face (retail/hospitality) or in a call centre environment.
- Fantastic with people as this client put their customers at the heart of everything they do.
- Enjoy making decisions and connecting with people from all walks of life.
- Can easily navigate your way through multiple systems and tasks at any one time.
- Have good IT and numeracy skills.

Salary – £24k + Bonus

Hours – Monday – Friday – 9am – 5.30pm with flexibility during busy periods.

SEN Teaching Assistant Job Vacancy, Location: Kidderminster, Worcestershire

Benefits:
Salary: £21K - £22,900 per annum, Actual Salary
Contract Type: Full Time, Permanent, Term Time Only
Hours: 40 Hours per week
Pension, Life Assurance, Health Plan
High Street Discounts
Opportunity to Gain Fully Funded Qualifications
Continuous Professional Development
About the Employer:
We are proud to be partnered with one of the UK's leading providers of Specialist Education Schools & Colleges (SEND) for Children, Young People, and Adults. The employer offers comprehensive support for a diverse range of needs, including Autism (ASD), ADHD, Social, Emotional, Mental Health, Learning Disabilities, and additional complex needs or disabilities. Their commitment to delivering high-quality care and education makes them a trusted name in the sector.


Job Description:
As one of our new SEN Teaching Assistants, your role will be to support our children with their learning and general wellbeing to ensure every child has the best opportunity to reach their full potential in a caring and safe environment. Where necessary, this may include supporting with care needs from time to time, as well as positive behaviour management, adopting a tailored approach to the individual child.

Key Responsibilities:

Establish a warm, caring, and supportive relationship with pupils to help them feel safe and enable them to enjoy and learn during their time at the school.
Promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times.
Support the class teacher and contribute to providing high-quality, challenging, and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aimed at pupils achieving their full potential in all areas of learning.
Qualifications and Personality:

Ideally relevant qualifications or experience in education or childcare.
A caring and patient personality with a strong commitment to supporting children with special educational needs.
Excellent communication and interpersonal skills.
The ability to work collaboratively as part of a team.
A proactive approach to professional development and a willingness to undertake further training as required.
Compliance
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.

This post is exempt from the Rehabilitation of Offenders Act 1974, and the employer is permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

About Us:
Social Care & Education Jobs is a National Permanent Recruitment Agency for the Adult Social Care, Children's Social Care & Specialist Education Sector. With over 20 years of experience, our registered manager-owned and led agency is passionate about the sector and dedicated to supporting both candidates and providers.

Apply now to join a team that is dedicated to making a difference in the lives of children and young people.

Recovery Coordinator

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Coordinator;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Coordinator;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Coordinator;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Coordinator role please send us your CV by clicking 'apply now'!

Your new company
You will be joining a high-profile main contractor working on water projects in the Worcestershire area. This established contractor has a strong pipeline of work in the water sector and offers excellent opportunities for career progression and professional development. Due to continued success, they are looking to onboard multiple Site Managers to join their team.

Your new role
As Site Manager, you will oversee sites in the Worcestershire area and be responsible for, but not limited to:

• Managing direct labour and subcontractors
• Coordinating all day-to-day site operations
• Maintaining an accurate site diary
• Liaising with clients
• Undertaking site audits and inspections
• Ensuring works are delivered safely on time, within budget and to expected quality.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience in civil, mechanical and/or electrical works within the water (clean or waste) industry in a site management or supervisory capacity
• Ability to communicate with both internal and external project stakeholders
• Strong time management and leadership skills.

What you'll get in return
In return, you will receive:

• Up to £55k/annum (negotiable depending on experience)
• Company car or car allowance
• Fuel card
• 25 days' annual leave plus statutory holidays
• Life assurance
• Matched company pension contribution
• Exposure to high-profile projects and more.

What you need to do now
If you're interested in this role and meet the criteria, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking for places to work. This position is a fixed term contract for 18 months covering maternity leave, with a view to starting immediately and working Monday to Friday remotely, with travel to Worcester once a month.

Your new role
This is an excellent opportunity to work with the SLT with varied duties. Your main responsibility will be co-ordinating 'office management' activities across the Centre of Excellence (COE), supporting projects, managing company information on various portals used for bidding activities, managing content on the company intranet for COE / Finance related policies and procedures. Key duties are:

• Support to the COE Director, liaising and co-ordinating various activities.
• Be responsible for production and distribution of various reports.
• Assist the Business Finance Director responsible with the organisation & preparation for the Finance Training Day
• Management of various pre-qualification portals, including Achilles and Construction Line and all business opportunities relating to them.
• Cash allocation activities including credit card payments.
• Design, develop and maintain several Sharepoint sites to a high standard.
• Manage all administration for Finance students undertaking CIMA, ACCA & AAT. This will include training agreements, booking forms and student tracking information.
• Manage all invoice coding and checking relating to Finance training.
• Ad hoc communications (internal and external).
• Management of various functional mailboxes.

What you'll need to succeed
You will need to be highly organised, efficient, influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travel to Worcester once a month, you will need to be confident working from home and able to manage your time well.
Essential criteria for this role:

• Microsoft Excel - advanced level, in order to manipulate data for reporting purposes.
• Microsoft Outlook - intermediate level to organise, respond to and archive incoming and outgoing messages.
• Good working knowledge of Microsoft Word in order to produce reports.

Additionally, you will need:

• Able to work effectively without line manager supervision.
• Excellent verbal and written communication skills; able to communicate with all levels of management.
• Time management of self and others; determination of daily priorities in order to ensure all deadlines are met.
• Ability to motivate self and others to maximise productivity.
• Ability to identify and drive process improvements.
• Must be influential and persuasive.
• Excellent organisation skills are required.
• Exact attention to detail is key.
• Must be Methodical.
• A positive outlook and attitude are vital to the role.
• Ideally, you will have an NVQ, preferably in Business Administration or similar.

What you'll get in return You will be working with a successful organisation, who are leaders in their sector with a professional and supportive team.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contract Role until 30/06/2025

£14.25 per hour PAYE / £18.13 per hour UMB
To start ASAP

07:45 - 17:00

Your new company

Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible and open.

Your new role

Tech bar - Hours 07.45 - 17.00 - will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours

Assistance with IT related queries & general basic enquiries
Assist users logging into and logging tickets within ServiceNow
Complete administration within ServiceNow (log/update and close tickets)
To look up and check progress of IT support calls if requested.

Hardware diagnostics :
Carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue). Check warranty and report to the supplier or replace if out of warranty from Stock
Device rebuilds and ensure compliant before re-issuing (configured with latest windows updates
Install & troubleshoot software.
Office 365 suite knowledge for troubleshooting.
Basic Use of Active Directory - EG:PW resets, Bit locker recovery
Basic use of SCCM
Basic use of Nexthink
NHS mail administration (creating accounts, PW resets, applying O365 Licences, leavers and Joiners, shared mailboxes, Multi-factor authentication)
Troubleshoot/fix MFA issues
Educating users on; logins, mail, MS Teams, outlook, Cisco VPN, Citrix.
Spare stock management
Loan stock management
Liaise with other internal teams and NHS Acute Trust staff for application support and password resets.
Basic Mobile phone support
Perform visits to A&E Dept (3 times a week) & Cancer services (once a week) and check with key contacts if there are any IT issues/ perform quick fixes.
Use Nexthink to check for any issues before each visit and complete a report each time.
Digital Dictation : create user accounts, add typist access and configure Olympus dictation devices
Full on site training will be given.
You must be approachable, have good customer service skills and be able to work under pressure in sometimes unpleasant situations.

What you'll get in return

Well-established onsite working environments * Diverse and inclusive team * High ethos and purpose-driven organisation * Opportunity to contract for a reputable and growing organisation.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining a high-profile main contractor working on water projects in the Worcestershire area. This established contractor has a strong pipeline of work in the water sector and offers excellent opportunities for career progression and professional development. Due to continued success, they are looking to onboard multiple Site Engineers to join their team.

Your new role
As Site Engineer, you will be working on sites in the Worcestershire area and be responsible for, but not limited to:

• Overseeing the selection and requisition of materials
• Planning works and organising plant
• Preparing reports as and when required
• Overseeing quality control and health and safety
• Checking plans and drawings
• Setting out, levelling and surveying sites.

What you'll need to succeed
In order to be successful, you will have:

• Previous experience working on civil, mechanical and/or electrical works within the water industry
• CSCS and full UK driving licence
• Ability to collaborate with other project stakeholders
• Sound numeracy and IT skills.

What you'll get in return
In return, you will receive:

• A starting salary of up to £45k/annum (negotiable depending on experience)
• Company car or car allowance
• Fuel card
• 25 days' annual leave plus bank holidays
• Life assurance
• Matched company pension contribution
• Exposure to high-profile projects and more.

What you need to do now
If you're interested in this role and meet the criteria above, apply now to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please note - work sponsorship is not offered by this contractor.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Title: Fermentation Operator/Lead (4 opportunities available)

Location: Worcestershire

Employment Type: Permanent

Salary: Competitive with flexible hours and generous package

We are currently working with a global leader in animal health product manufacturing who are looking for 4 highly skilled Fermentation Operators to join their expanding team. As the Fermentation Operator, you will be responsible for running the industrial fermenters, centrifuge and freeze driers to produce dried powdered bacteria.

This is a really exciting time for the company as they are looking to expand their manufacturing division so if this could be of interest, please apply now!

The main duties and responsibilities will include:

• Co-ordinating all stages of the production process (sterilisation, harvesting, drying, cleaning).
• Monitoring of dosing pumps, filters, refrigeration plant and other process equipment.
• Operation and monitoring of the steam boiler plant and freeze dryers.
• To assist in sterilisation and harvest processes of fermentations.

Experience required:

• A degree in a relevant scientific subject with a strong understanding of fermentation processes.
• Any prior experience with industrial fermentation processes will naturally be beneficial.

Interested? Or know someone who will be?

SRG are the UK number 1 recruitment company specialising in the science, engineering, clinical, pharmaceutical, food/FMCG, renewable, biotech, chemicals and medical devices sectors.

As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.

If you are interested in this role and require more information, please contact Elliott Howells on 0161 526 1903 or email

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Support with the planning and organising Monthly Board and Operational Meetings, plus any other ad hoc PCN Meetings taking of minutes. Management of PCN Network Drive, e.g. MS Teams (regular upload of minutes and any other important documents, including Network Agreement). PCN Data submissions and PCN IT requirements. Monitoring, adding clinics and maintaining the Enhanced Access appointment book and staff Collating staff hours completed in enhanced access for monthly payroll

Do you have experience in heating & mechanical engineering?

Do you want to progress up the ranks through our learning and training pathway and become a Hetas registered Biomass engineer?

If so then look no further, as we have a fantastic opportunity for a Biomass Engineer to join us covering Worcester & the wider areas!

• Salary: Up to £38,846 per annum, depending on experience
• Van (with option for personal use) and fuel card
• Smartphone, tools, uniform, PPE
• Up to 4% discretionary bonus scheme, subject to achievement of targets

You'll have the ability to complete your list of tasks on our contract with a major supermarket chain, within a pre-set time and enjoy meeting new people and developing relationships across your stores.

Biomass performance plays a critical part of our clients overal store presentation, so it is imperative that planned and reactive works are all completed within the SLA agreed timescales.

No matter what job you're doing, you'll take pride in achieving high standards of work.

You'll be working within a small team of engineers, so it's key you integrate well into the team and have an easy-going nature.

We like our team to feel appreciated and one of the biggest benefits of for working with us is the value we place on training and development of our engineering teams.

We'll support you every step of the way, including having access to our very own fully kitted out training academy.

You'll even have use of a private van and specialist tools needed to do the job.

When you join us you will receive:

• Group personal pension scheme of matched contributions between 5% and 6%
• 25 days annual leave, plus bank holidays
• Life assurance
• Access to state-of-the-art training academy
• Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
• Funded training sponsorship scheme
• Refer a friend reward scheme
• Cycle to work scheme
• Health cash plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Additional information:

• You'll be required to work 45 hours per week
• You'll be required to work 1 in 4 weeks on call, including 1 in 4 Saturdays

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme

Are you looking for an employer who is big on career development?

Do you enjoy communicating with various stakeholders?

Do you thrive on delivering on set SLAs/KPIs?

Do you want to provide the best customer service?

If yes, then read on...

We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office.

Your new role will be within our Central Operations Planning team, where you'll be covering a multitude of clients. You'll receive work orders via various systems, you'll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You'll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers' location, and priority of the job through to availability.

You'll be a proactive and solution-focused individual, as you'll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you'll need to schedule an engineer within 720 hours or legislative work against critical KPI's

You'll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You'll be resilient, tenacious, and confident when dealing with Engineers, you'll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer.

Our ideal candidate would have extensive knowledge of scheduling and be able to work on their own initiative. You'd have excellent administrative and time management skills, gained within a fast-paced time-pressured environment with the ability to adapt to change quickly. You'd be an advocate for continuous improvement, looking for ways to simplify and improve processes/results to ensure the customer receives the best resolution.

Your key stakeholders will be all Field Operational Managers, Engineers, various clients, and Helpdesk colleagues. Your new team will consist of Schedulers, Senior Customer Support colleagues, Team Managers and Operations Managers.

This is a 40-hour per week working 7am - 7pm across 7 days, as flexibility is required for this role.

For this role you could have this experience within any industry and sector but with an aptitude to learn quickly new processes within the Facilities Management world - What is key is that you are confident, have the experience and are adaptable to all technology solutions

In return, we would offer you:

• Salary: Up to £28,938 per annum, depending on experience
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Generous contributory pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Learning & Development opportunities
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Healthshield Scheme
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

To be considered for this position please submit your application via the 'apply' button.

Proud member of the Disability Confident employer scheme

Do you have experience in heating & mechanical engineering?

Do you want to progress up the ranks through our learning and training pathway and become a Hetas registered Biomass engineer?

If so then look no further, as we have a fantastic opportunity for a Biomass Engineer to join us covering Worcester & the wider areas!

• Salary: Up to £38,846 per annum, depending on experience
• Van (with option for personal use) and fuel card
• Smartphone, tools, uniform, PPE
• Up to 4% discretionary bonus scheme, subject to achievement of targets

You'll have the ability to complete your list of tasks on our contract with a major supermarket chain, within a pre-set time and enjoy meeting new people and developing relationships across your stores.

Biomass performance plays a critical part of our clients overal store presentation, so it is imperative that planned and reactive works are all completed within the SLA agreed timescales.

No matter what job you're doing, you'll take pride in achieving high standards of work.

You'll be working within a small team of engineers, so it's key you integrate well into the team and have an easy-going nature.

We like our team to feel appreciated and one of the biggest benefits of for working with us is the value we place on training and development of our engineering teams.

We'll support you every step of the way, including having access to our very own fully kitted out training academy.

You'll even have use of a private van and specialist tools needed to do the job.

When you join us you will receive:

• Group personal pension scheme of matched contributions between 5% and 6%
• 25 days annual leave, plus bank holidays
• Life assurance
• Access to state-of-the-art training academy
• Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
• Funded training sponsorship scheme
• Refer a friend reward scheme
• Cycle to work scheme
• Health cash plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Additional information:

• You'll be required to work 45 hours per week
• You'll be required to work 1 in 4 weeks on call, including 1 in 4 Saturdays

Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.

Proud member of the Disability Confident employer scheme