SUMMARY OF DUTIES: Serves as the Recruit Store Manager in a store with an annual sales volume of $10M - $49.9M and drives the implementation of corporate programs by motivating and supporting the store leadership teams to develop and implement action plans that meet key operational objectives. Reports to the Director of Retail or Director of Business Operations. Responsible for direct communication with the Recruit Training Regiment at multiple levels regarding new merchandise requests, merchandise quality concerns, store support requests, and the execution of all recruit issue processes. Leads by example to shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees.
Plans, identifies, communicates, and delegates key responsibilities and practices to the store leadership team to ensure smooth flow of operations within the store. Coordinates schedules with multiple Depot Agencies to support the accessions of USMC Recruits weekly; required to manage around holidays and/or destructive weather to continue operations without interruption. Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement to direct and coach the store leadership team to act and achieve operational goals. Manages through critical organizational change to keep store location operating to standard while inspiring a change ready environment and building change agility.
Provides annual projections to vendors and HQ Buying Teams based on recruit shipping projections to facilitate the production and procurement of merchandise annually. Assists HQ in negotiating cost prices and setting the retail prices of recruit merchandise to ensure the best value is passed to the recruits while maintaining the profitability of the site(s).
Creates implementation plans and plans of action & milestones to support execution of district and corporate initiatives to achieve both operational excellence and business results. Follows up consistently with store leadership to ensure accountability to execution of plans. Monitors and manages staffing levels. Ensures management-level staff development and talent acquisition to achieve and maintain store operational requirements. Utilizes business-based tools to identify and prioritize communications and filters communications to the store leadership teams. Communicates clearly, concisely, and accurately to ensure effective operations at the store level. Collaborates with other Store Managers to build best practices and alignment to standard retail operations.
Utilizes management information tools, business analytics, metrics, and corporate business information systems to analyze financial reports to identify and address trends and issues in performance; develops action plans with store leadership to correct deficiencies. Ensures total store compliance with all corporate policies and communicates these policies to all employees in a developmental, associate-oriented manner. Monitors backroom processes ensuring effective operations while developing store-level accountability and process management. Builds internal decision-making capability and confidence among store leadership teams using information-based statistics, rationale, ownership, and accountability.
Manages annual or periodic physical inventory and ensures that the approved retail inventory method is consistent with HQ regulations. Actively engages in organizational training opportunities that develop personal and professional skills related to time management, emotional intelligence, interpersonal skills, career planning, public speaking, and small group leadership. Performs other related duties as assigned. The incumbent must be able to lift and carry objects up to 20lbs independently and objects over 20lbs with assistance.
Starting at $38.50 Per Hour (NF 04)