Total 633 Director/C-Level job vacancies in NT - Regional and Remote - Victoria River Region

ROLE

This position is based in the Saint Laurent Hong Kong office, directly reporting to Chief Commercial Officer and Asia Pacific President. The role is responsible for driving and implementing Client Engagement activities across the Asia Pacific, supporting a customer-centric culture with a focus on the retail network. Leading the local teams in designing and executing Client Engagement initiatives. In addition, establishing a strong collaboration and partnership between HQs and local departments.

MISSION

CLIENTELING

• Drive the implementation and execution of corporate clienteling programs and practices across the region, to recruit new customers and increase loyalty among existing ones
• Manage and coordinate the deployment of all process, tools, and training to align with the corporate standard
• Provide support and guidance to the retail teams in all Clienteling activities, and ensure appropriate focus on strategic clients (e.g., Locals, VICs) to reach business goals
• Share, encourage, and follow-up on Best Practices within stores across the Asia Pacific, with a specific focus on flagship and clienteling driven stores

VIC ENGAGEMENT

• Contribute to the design/planning and lead the regional execution of VIC Initiatives (e.g. Fashion Shows, dinners) conducted centrally and locally, and evaluate the effectiveness of all strategic and tactical activities
• Work collaboratively with local General Managers and Store Management teams, to ensure objectives are set, measured, and achieved to drive the growth of our top clients’ business in the region

CRM

• Strategically build and analyze CRM datasets to draw insights to develop fitting solutions in driving overall business results
• Implement strategies and targeted actions that increase customer base, drive sales and CRM KPIs
• Ensure accurate data collection and data quality
• Oversee CRM team and systems (upgrading, data cleansing, integration, etc.)
• Monitor and improve Customer Engagement KPIS (new customers, retention, frequency, etc.) to support HQ, and regional teams in driving action plans
• Supervise, train and coach the local teams to provide consistent and elevated service to internal customers with reporting and KPI analysis
• Support and enhance a Company Customer-centric culture at the regional level

PROFILE

• 8 - 10 years’ experience in retail, solid experience in Client Relationship Management
• Degree holder in Marketing, Business or related discipline preferable
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Dynamic, passion for the fashion industry, and knowledge of the luxury market/competitors
• Commercial awareness and strong business acumen
• Strong analytical and numerical skills
• Strong verbal and written communication skills and excellent organizational skills
• Proficiency with Microsoft Office, particularly Excel and CRM systems
• Fluency in English (Mandarin and/or Cantonese would be an advantage)

Roles & Responsibilities

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible

· Streamline operational processes to reduce costs and improve efficiency.

• Monitoring invoices, money handling procedures, accounting and bank processes.
• Prepare timely and accurate performance reports
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Good communication skills in English and Mandarin to liaise with our China team.

Skills and Qualifications:

• Education: Bachelor's or Master’s degree in Business Administration, Operations Management, or a related field.
• Experience: 5+ years of experience in business and operations management, with a proven track record of leadership.
• Leadership Skills: Strong ability to lead and motivate teams, foster a positive work environment, and drive results.
• Analytical Thinking: Strong analytical and problem-solving skills to make data-driven decisions.
• Communication: Excellent verbal and written communication skills to engage with internal and external stakeholders.
• Financial Acumen: Knowledge of budgeting, cost management, and financial reporting.
• Project Management: Experience in managing complex projects from start to finish.
• Adaptability: Ability to adapt to a fast-paced, ever-changing environment.
• Technology Skills: Proficiency in operational software, ERP systems, and general office applications.

Senior Research Director

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to lead this research team.

The Senior Research Director will be confident leading the Research & Insights Department, managing & overseeing a team across two offices. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Senior Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to open-source research; desk reviews; lessons learned/best practice write ups; etc.

Reports to the Indo-Pacific Director

Job purpose

· Working as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Leading the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementing evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Owning project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Managers & Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Regional research craft leadership and line management of Managers & Analysts within the team, contributing to both formal and informal training and mentorship of members of the team.

· Development and productisation of research capabilities for existing and potential clients. This includes selling capabilities to prospective clients and development of bespoke methods and tools for commercialisation.

· Reporting and updating the Leadership team regularly, managing upwards as well as downwards

Knowledge and Expertise

· Expertise in quantitative and qualitative research methods; research, data and insights

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The SRD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

· Proven ability to lead and manage a regional team.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

· Minimum of 8 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Department lead or extensive line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

· Experience of myriad tools, research processes and partners that have improved ways of working.

Additional Key Qualities

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage, mentor and train members of the team.

· Anticipation of challenges and show of initiative across all projects.

ROLE

This position is based in the Saint Laurent Singapore office, reporting directly to the General Manager of Southeast Asia and Oceania, heading up all HR disciplines for Southeast Asia and Oceania retail and corporate office.

You will identify and deliver HR strategies to support business goals and drive results with the responsibility for all HR activities and the end-to-end employee lifecycle. You will play an ambassador role in delivering the company’s culture empowering and inspiring to drive the talent and leadership capabilities.

MISSION

• Develop strong and trusted partnerships with internal business clients providing coaching and advice on people-related matters and strategies, supporting organizational design in line with overall business needs
• Manage all employee-related issues
• Define the recruitment strategy to hire the best talents fitting with Saint Laurent’s culture and business needs. Lead the recruitment process and ensure a positive experience during the onboarding process for all new employees, setting up for success within the company and their role
• Coach management to manage high and low performers in a timely and impactful manner, understanding the skill gaps and training needs and creating relevant development plans to support business plans
• Identify key contributors to the business and advise on short & long-term ways to increase retention of key talents. Lead talent review discussions to identify key talents, plan their development across Saint Laurent and/or Kering, and prepare for succession
• Ensure the compensation and benefits are aligned to the market and support our attraction and retention objectives
• Implement a holistic communication strategy to implement HR initiatives, ensuring alignment with business priorities and promoting a positive and inclusive workplace culture
• Owner of budget and forecasting business process for markets, responsible for preparing, supporting, and monitoring market personnel costs at the retail and corporate level; productivity levels, and carrying out cost controls as needed.
• Implement global HR initiatives at the market level, share any market specificities with HQ, and adapt these as per local needs
• Other ad hoc duties as required by management

• reative Vision: Develop and maintain the overall visual style or theme for projects, including advertising campaigns, films, and product designs.
• Concept Development: Collaborate with clients or project stakeholders to understand the project's objectives and translate them into visual concepts.
• Team Leadership: Supervise and guide the creative team, including graphic designers, illustrators, photographers, and other visual artists.
• Coordination with Other Departments: Work closely with marketing, production, and design teams to ensure the visual elements align with the overall strategy and messaging.
• Client Presentations: Present design concepts and campaigns to clients, gather feedback, and make revisions accordingly.
• Budget Management: Oversee and manage the art department's budget, ensuring resources are allocated efficiently.
• Quality Control: Ensure high-quality standards across all visual materials and deliverables.
• Brand Consistency: Maintain consistency in branding and visual identity across all platforms and media.
• Trend Awareness: Stay updated on current design trends, tools, and technologies to keep creative output fresh and innovative.
• Problem Solving: Address creative challenges and troubleshoot any design-related issues that arise during the production process.

Your Career

The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders.

The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. 

We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies.  

The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients.

Your Role

• You are an Industry-recognized inspiring leader with media and public speaking experience, deeply embedded in information security community

• Oversee the delivery of our proactive and reactive consulting services, ensuring their consistency, quality and highest level of customer service

• Provide hands-on, expert-level cybersecurity assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors.

• Work with the BDM and CSM to perform pipeline generation activities

• Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel

• Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 practice

• Drive innovation in Unit 42’s offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products

• Manage the productivity of a team through attainment of utilisation targets.

• Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals.

• Recruit and onboard world class talent to support our growth goals

• Support the professional growth and development of our consultants through training and technical enablement

• Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence

• Identify and execute strategies for service development, enablement, and product adoption

• Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs

• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

Position Overview:

The Director of Innovation & IT will be responsible for leading the hotel's technological transformation and guiding the innovation strategy. This role will focus on leveraging emerging technology to enhance guest experiences (both internal and external), streamline hotel operations, and drive business growth. The Director will oversee the Information Systems (IS) department, ensuring the optimal performance of all IT-related operations while driving innovative initiatives to maintain the hotel’s competitive edge as a 5-star property. Additionally, the Director will spearhead the development of Software-as-a-Service (SaaS) products with the goal of taking these innovations to market. This role is ideal for someone with an entrepreneurial mindset who thrives in a dynamic, fast-paced environment and is eager to drive new business opportunities through technological innovation. Close collaboration with the General Manager and department heads will be key to positioning the hotel as a leader in the smart hospitality space.

Key Responsibilities:

Information Systems Management:

• Oversee the daily operations of the IS department, including networks, hardware, software, and IT support.
• Ensure the security and integrity of the hotel's data and IT infrastructure through comprehensive cybersecurity measures.
• Maintain and upgrade the Property Management System (PMS) and other operational systems (e.g., CRM, F&B, and housekeeping management).
• Establish and manage IT policies, procedures, and best practices, ensuring compliance with data privacy and security regulations.
• Coordinate with external vendors to guarantee high-quality service and the seamless integration of new technologies.

Productivity & Innovation:

• Drive the hotel’s innovation agenda by identifying and implementing new technologies that enhance guest experiences and operational efficiency, such as digital check-ins, smart rooms, and guest mobile apps.
• Fully in charge of IT-related productivity solutions, including identifying potential funding assistance schemes and liaising with government groups to maximize funding and facilitate reimbursement.
• Lead hotel-wide digital transformation projects, such as contactless services, energy management systems, and tech-driven sustainability initiatives.
• Collaborate with department heads to assess technological needs and develop tailored solutions.
• Spearhead the development of SaaS products that solve hospitality industry challenges, and work toward taking these products to market.

Strategic Planning & Project Management:

• Develop and execute a long-term IT and innovation strategy aligned with the hotel's business goals.
• Manage budgets for technology investments, ensuring the cost-effective deployment of new systems and solutions.
• Ensure compliance with international standards and legal regulations, such as GDPR and PCI DSS.
• Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget, and aligned with the hotel's objectives.

Team Leadership:

• Lead, mentor, and grow the IS team, fostering a culture of innovation, continuous improvement, and excellence.
• Support and guide the IT team during preventive and corrective maintenance, including after-hours upgrades as needed.
• Establish proper inventory management and ensure maintenance of all IT-related equipment, software licenses, and contracts.

Sustainability & Green Technology:

• Introduce eco-friendly IT solutions that support the hotel’s sustainability goals, such as energy management systems and paperless processes.
• Partner with relevant stakeholders to pursue green certifications (e.g., GSTC certification), ensuring that technology aids in achieving sustainability objectives.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (MBA is a plus).
• 7+ years of experience in IT leadership roles, preferably within the hospitality industry.
• Strong technical knowledge of property management systems, CRM platforms, network architecture, and cybersecurity.
• Proven track record of leading and executing digital transformation initiatives that enhance guest experience and operational efficiency.
• Experience in building and launching SaaS products is highly desirable.
• Entrepreneurial mindset with the ability to identify and capitalize on new business opportunities through technology.
• Familiarity with sustainability-related technology solutions and compliance with cybersecurity protocols and data privacy regulations.
• Exceptional project management skills with the ability to lead multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.
• Excellent communication and interpersonal skills to work effectively with senior management, team members, and external partners.
• Strong problem-solving skills, proactive mindset, and meticulous attention to detail.

Preferred Skills:

• Experience with cloud-based solutions and advanced cybersecurity measures.
• Hands-on experience with AI, automation, IoT, or robotics in operational contexts.
• Knowledge of government grants (e.g., STB) and initiatives for tech development in the hospitality sector.