Total 15 Director/C-Level job vacancies in Gloucester, Gloucestershire

Act as a member of the senior team, deputising for the Deputy Chief Nurse and taking responsibility for corporate strategic and operational functions in relation to the Safeguarding and Public Protection agenda including project leadership and sponsorship, on behalf of the organisation. Represent the Executive Office of Nursing, AHPs and Midwifery in key relationships, both within the operational management and governance structures of the Trust and with external partners and agencies. Deputising for the Deputy Chief Nurse in providing advice and guidance to the Trust on all safeguarding issues, service, and practice development in relation to safeguarding, public protection and mental health. Deputising for the Deputy Chief Nurse at other forums in functional areas relevant to safeguarding, public protection and mental health. Providing operational management to Safeguarding Teams across the trust, bringing these functions together for the first time. Delivering corporate support to the Trust for professional governance and assurance issues relating to the safeguarding, public protection and mental health agenda. Providing professional support to the Trust in relation to research and development initiatives as they relate to the safeguarding, public protection and mental health agenda. Ensuring support to other patient safety and safeguarding functions coordinated by the Executive Office of Nursing, AHPs and Midwifery are managed safely and effectively, supporting other colleagues in the team to deliver on Executive Office functions. Working in partnership across boundaries externally and ensuring the differences there are regarding the different Local Authority Areas are incorporated into all safeguarding developments within the Trust. Acting independently, decisively, and effectively within all portfolio areas and being able to challenge current thinking positively and creatively in order to develop new and better policy and operational working practices. Linking in with the Divisions and developing key relationships with the Divisional Directors of Quality & Nursing and Director of Midwifery, supporting these post holders around safeguarding responsibilities within their areas. Work with the Divisions to develop and promote the safeguarding agenda including MARAC, MAPPA and Prevent. Identifying areas of development within the safeguarding agenda and work with the Divisions to develop into practice. To interpret national health, social care, and professional strategy/policy to produce relevant clinical guidance, advice, and direction. Working closely with the Deputy Chief Nurse and Director of Midwifery and Divisional Directors of Quality & Nursing, set goals, policy and professional standards for patient care and governance requirements in relation to the Safeguarding and Public Protection agenda within the Trust to ensure compliance with the relevant legislation and contractual requirements. To lead the audit work relating to safeguarding linking in with other departments/audits to provide safeguarding assurance to the Trust and external partners. Lead on the Trusts assurance framework for safeguarding. See Job Description attachment for more details

Hospital Director
Cheltenham Hospital | Operations Management | Permanent | Full Time
Competitive salary depending on experience and comprehensive benefits
37.5 hours per week

Our purpose is to build a healthier nation by championing the health of the individual. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

As a Hospital Director at our Cheltenham Hospital, you'll inspire and lead the hospital's leadership team and create a culture which embraces, embeds and role models the 'We care' values & behaviours. You'll manage and develop diverse relationships working with consultants, GPs, the NHS and other external bodies to drive a patient centric culture, where care is proactively managed, the right conversations are had as a matter of course, and individuals are developed. This is a great opportunity for someone with commercial and/or clinical experience, in independent healthcare.

As Registered Manager and a 'fit and proper person' as defined by the CQC, you'll ensure continued development of external support networks and be accountable for meeting all CQC requirements, utilising and drawing on expertise within the relevant support functions where appropriate.

As our Hospital Director, you'll be accountable for:

• Operational performance of the hospital including full financial and budget responsibility.

• Delivering profitable growth and operational efficiency as well as ensuring all commercial opportunities are identified and mobilised where appropriate.

• Driving the Quality agenda, putting patient safety first and you will inspire your people.

• You will have proven experience of driving revenue growth and experience of accountability for budgets, PNL and operating costs.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we'll take care of what's important to you.

Nuffield Health Cheltenham Hospital.

Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire. It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit. It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound.

We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

S&you are pleased to be supporting Two Rivers Housing with the recruitment of up to three new Non-Executive Directors.

Two Rivers Housing is a community-based social housing provider. Initially formed as 'Forest of Dean Housing' in 2003, it now manages around 4,600 homes across the Forest of Dean, Gloucestershire and surrounding area.

Its homes are a mix of modern and traditional properties, which are available for affordable and social rent, Shared Ownership. They also provide supported living for elderly and vulnerable people and a range of other services.

Built on the belief that everyone should have a warm, safe, affordable home, Two Rivers Housing is committed to putting customers at the heart of everything it does.

Now is an exciting time to join the organisation, as it sets out its new three-year plan and embarks on a journey that will shape the future of the organisation. Our Group Chair Ted, along with Chief Executive Hayley and the team are looking forward to inviting new Non-Executive Directors to support this period of change.

They want to hear from a wide range of individuals as part of this recruitment campaign, and have identified the following areas that would strengthen our Board:

• Commercial Skills
• Digital Transformation
• Finance & Audit
• Property Maintenance and new homes development
• Safeguarding

As a member of the Board, you'll be expected to:

• Ensure that Two Rivers Housing is managed efficiently, effectively and in line with the requirements of the law, regulatory bodies, and best practice.
• Participate fully in the planning of Two Rivers Housing's strategic direction, setting objectives and monitoring performance accordingly.
• Develop a constructive working relationship with the Chair, executives and other Non-Executive Directors, providing support and guidance in areas of your particular expertise and knowledge.
• Support and promote tenant and customer involvement and maintain a customer focus.
• Ensure that decisions taken by the Board are in Two Rivers Housing's best interests and that its legal responsibilities are met.
• Attend Board and committee meetings regularly, participate fully in discussions, and share responsibility for the decision-making process.
• Be an ambassador for the Group and be accountable to its key stakeholders.

We expect our Board Members to demonstrate the following skills and qualities:

• Customer focus
• Leadership
• Independence
• Ability to analyse complex information
• Strong communication
• Effective teamwork
• Commitment to equality, diversity, and inclusion
• Commitment to act solely in the interests of Two Rivers Housing Association
• An understanding of governance

This isn't an exhaustive list of responsibilities and requirements, but if you are interested you can find more information in the candidate pack attached on the S&You website.

Key Details

• Term: Three years with the option to extend to a total of six years.
• Renumeration: £4,240 per annum, along with the reimbursement of any out-of-pocket expenses.
• Time Commitment: Six board meetings per year at our office in Newent, along with sub-committees that meet online throughout the year.
• Additional meetings may be held as and when required, and our board members are encouraged to attend conferences and events where possible and to dedicate some time to learning and development.

To Apply

Please review the full candidate pack attached on the S&you website. This provides further details about Two Rivers Housing, the expectations of the role and details of how to apply.

Should you wish to be considered, please register your interest with S&you at the earliest opportunity. We'll be pleased to support you with your application.

Our deadline is midnight on Sunday 24 November 2024.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

The Trust Director will structure the day to day operation of James Hopkins Trust by delegating appropriate authority to department managers. This will ensure that the Trust Director can focus on addressing and meeting the Trusts set strategic goals, this will be specifically around the use of systems, processes and services and will enable James Hopkins Trust to achieve its aims of providing respite care for life limited & life threatened children in Gloucestershire. The role will include the management and delivery of: Strategy, planning and project management Business and financial planning Governance and compliance Human resources Communications Systems and procedures Facilities management Safe, effective and family led nursing practise and care Key responsibilities and accountabilities Strategy and Planning To develop the charity's strategic business plan, in response to key strengths, weaknesses, opportunities and threats. To deliver the outcomes of our priority aims and objectives through the measurement of our KPIs whilst leading the continual implementation of the Trusts Vision, Mission and Values. Manage the charity effectively, ensuring that its financial security, asset management and risk appraisal is maintained and enhanced. Take overall responsibility for achieving, monitoring and reporting on performance against targets in all areas of the Trusts activities, taking appropriate action as required. Develop a culture of continuous improvement throughout all aspects of the Trusts work Business and Financial Planning To oversee the preparation of the income and expenditure reports to the Board of Trustees To oversee the reporting, book-keeping and accounting processes of the charity including the annual report and accounts ensuring compliance with all regulatory and legal requirements To ensure the accurate recording and allocating of all income and expenditure and ensure that office overheads / budgets remain within target, liaising with suppliers to ensure cost and service efficiencies To be accountable to the Trustees for the overall financial health of James Hopkins Trust ensuring that new funding opportunities are pursued. Procure competitive bids for services and goods with appropriate financial agreements whilst ensuring transparency within the limits of the Trust Managers authorisation HR To review existing HR policies and procedures to ensure accurate information is being used and applied. Oversee the recruitment process for new staff including reviewing job descriptions, placing adverts, managing applications, short listing, interviewing, appointment and induction. To oversee the development of the Trusts performance management system. To manage and mentor the Charity Manager & Nursing Manager to realise their individual potential and development needs who in turn will ensure James Hopkins Trust is a well-run organisation where colleagues feel valued and able to work effectively as laid out in our Vision, Mission and Values. Inspire and support the wider team to meet targets and to understand how their contribution is vital to achieving wider strategic aims. Ensure there are clear lines of accountability and responsibility across the team which foster and maintain effective working relationships for the organisation Communications Maintain effective processes to ensure internal communications within the Trust are maintained. Act as point of contact for internal queries on issues when the Charity Manager or Nursing Manager is unavailable. Oversee the production of the charity's bi-annual newsletter, as well as other communications via post, the website, and social networking sites. Approve the content for James Hopkins Trusts website ensuring it is relevant, engaging and up to date. Systems and Procedures To ensure that James Hopkins Trusts activities meet with organisational requirements for quality management, health and safety, legal stipulations, ethical policies and general duty of care. To oversee the Trusts complaints procedure, responding to complaints as required. To develop and maintain James Hopkins Trusts risk management & contingency procedures. To oversee the maintenance of the THANKQ (fundraising database) systems and procedures. Facilities Management To ensure that the building and grounds are properly maintained and are fit for purpose and managed consistently within legislative requirements. Fundraising Oversee the JHT Fundraising Strategy to build a sustainable programme of individual, corporate, legacy and trust donations, to ensure a long-term sustainable income. Hold strategic responsibility for the delivery of the annual income of over £800k per year to agreed expenditure budgets Support the Charity Manager to seek out and develop new income streams and products ensuring future income streams and resources. Support the Charity Manager in building strong relationships with a range of potential funders and oversee shaping and writing of major grant applications. Nursing Oversee that clinical governance and all regulated activity is managed appropriately. Ensure all expenditure on respite is managed within budget. Support the Nursing Manager in building strong relationships and lines of communication with local commissioning groups to ensure appropriate payment rates for our services. Provide ongoing support to the Nursing Manager to ensure all respite allocation is reviewed and assessed fairly in a timely manner. Oversee the Charitable constitution is upheld within the services we provide. Be the nominated individual for CQC. Be one of the named point of contacts for OFSTED. General management Responsible for ensuring the personal health and safety of all staff is maintained by following safe systems of work, and by meeting the requirements of the health and safety policy. Ensuring that the Trusts equality policies are followed and actively practice inclusion within all areas of James Hopkins Trust. Reading and responding to all shared internal communications and information. Participating in James Hopkins Trusts agreed performance appraisal system. Ensuring that all resources (including IT hardware and software) are used safely, legally and efficiently. Develop excellent working relationships within all areas of James Hopkins Trust, liaising with families, nurses, volunteers and charity staff as necessary to support our strategic aims. Work within The Trusts policies, processes and procedures at all times.

The Service Director for Community Physical Health, Mental Health and Learning Disability services will lead the strategic and operational development and delivery of their services, including those we manage on behalf of the Local Authority, as well as taking a lead strategic role in the development of partnership working with Integrated Locality Partnerships.Success will be measured by the following key criteria: Improved outcomes and experience for service users, their families and carers Improved/efficient use of resources Improved staff satisfaction Continuous service improvements Strong partner relationships with primary care (networks and ILPs) Strong partner relationship with the local authority in the delivery of their services Strong system relationships with organisations involved in the delivery of health, wellbeing and care.

Chief Inspector
Salary up to £39,000, permanent role 37.5 hour week Monday to Friday (early finish on Friday), BS37 Yate, pension, 25 days holiday + bank holidays, parking, life assurance.

An exciting opportunity to join an established and stable aerospace engineering company due to promotion to maintain and monitor quality assurance and quality control activities. The role of chief inspector, aerospace inspector will be an integral part of the quality team reporting to the line manager.

The chief inspector, aerospace inspector role will involve the following responsibilities

• Maintaining and monitoring quality assurance and quality control activities, reporting to the Senior Management team and pro actively developing the quality system to maintain and improve its performance
• Assist the Quality Manager in maintaining the Quality Systems of the Company e.g. by identifying trends in non-conformances, performing audits and supplier assessments
• Ensure all company employees are aware of their quality responsibilities and continuous improvement
• Customer & supplier liaison, working with external inspectors and auditors
• Preparation and review of Non-conformance Reports, FAIRS, DARs, Concessions, Waivers and Final Inspection Reports
• Create and maintain calibration records, product passports and quality instructions
• Ensure compliance e.g. drawings, specifications, codes, standards and regulations
• Verifytraceability of components is maintained throughout all manufacturing and inspection operations, route records verifying operations are completed sequentially and signed
• Record returned and reworked items on non-conformances.
• Visually inspect components occasionally off site
• UtiliseCMM and conventional inspection tools

Skill set required for the chief inspector, aerospace inspector

• Candidates suited to this role are likely to have a related engineering background, City + Guilds/NVQ or equivalent qualifications and or specific quality related qualifications.
• Ideally you will have aerospace and or precision engineering quality inspection standards i.e. experience in ISO9001:2015
• Experience of utilising CMM machines, Aberlink software is of particular interest but not essential
• Computer literate, understanding of MRP and ERP Systems to record information
• Understanding of FMEA and PFMEA where required, non-conformance reporting
• Understanding of Gauge R & R

The company offer the opportunity to work in a stable and friendly environment with a good benefits package including a salary of £39,000 Pension, life assurance, 33 days holiday, 37.5 hours per week Monday to Friday for this chief inspector, aerospace inspector role. There will be the introduction of a Monday to Thursday working in the near future (same number of hours each week worked over 4 days) for work life balance.

Job title: chief inspector, aerospace inspector
Salary: Up to £39,000
Benefits: Pension, life assurance, 33 days holiday
Hours: 37.5 hours per week Monday to Thursday, Friday early finish
Location: Bristol, BS37
Duration: Permanent

Please apply for this role through the job board or apply direct to adam.mutton@travail.co.uk or for further information, please call Adam on 0117 934 9770.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

For Job description and person specification please see the attached documentation. Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Interview date TBC

Director of Music Education

Do you want a transformative role in music education?

We are seeking a visionary leader for an exciting new role that has the potential to revolutionise music education across the UK and beyond.

This role offers flexible and hybrid working and a bonus structure.

Position: Director of Education

Location: Gloucestershire, Wiltshire, Swindon or surrounding areas/hybrid working available

Hours: Full-time or part-time hours available (3 - 5 days per week) with flexible working options

Salary: £50,000 - £60,000 depending on experience (plus performance related bonus, circa 3-10% of salary)

Contract: Permanent

Closing Date: 9th September 2024. Please note this role may close early if a suitable candidate is found, so apply early.

The Role

As the Director of Education, you will have the rare opportunity to shape and drive forward three interconnected areas of work, influencing and developing music education at local, regional, and national levels. For a strategic thinker with drive and ambition, this position provides the platform to:

- Draw insights from on-the-ground local delivery and development in Gloucestershire educational establishments

- Influence and cultivate a youth-led, inclusive approach to music education across Swindon, Wiltshire, and Gloucestershire through the newly formed music education hub

- Drive transformative change across the UK (and potentially globally) through a new national certification organisation currently going through Ofqual registration

Key areas of responsibility include:

- Strategic leadership and vision

- Development and growth

- Music Hub leadership

- Ofqual and regulatory compliance

- Education programme

- People management and team development

- Financial management and sustainability

- Partnerships and stakeholder management

- Reporting and governance

About You

We're looking for someone who is highly strategic with:

- The ability to unite others around a compelling vision and make connections across different areas of work

- The ability to execute this vision with proven success as a strategic leader

- Proven success in driving business development, preferably in the education sector

- Experience in advocacy and building strategic relationships at senior levels

- Strongly driven by results and impact

- Strong presentation and public speaking skills

- Strong leadership skills and the ability to manage complex projects

- A deep commitment to youth empowerment, diversity, equity, and inclusion

- Adaptability and resilience in the face of challenges, thriving in an entrepreneurial, very fast paced environment

If you wish to apply, you will be asked to submit CV and a supporting statement, providing specific examples in your supporting statement to demonstrate your competencies, achievements and skills and address the specific criteria set out in the person specification.

We also ask that you complete an equality form (this is anonymous and is only to help make sure the role is reaching a broad range of people).

If you would like to discuss the role beforehand then please let us know, on the application page.

About the organisation

Join a national award winning charity that uses music to transform the lives of young people. With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and in their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances

Benefits include

- Pension is 3% of basic salary

- Flexible working

- Lots of staff training and development opportunities

- Cycle to work scheme

- Enhanced Maternity policy: 6 weeks full pay, 6 weeks half pay, 27 weeks statutory

- Wellbeing and social programme for staff

- Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year

- Staff can request additional unpaid leave throughout the year

- An amazing staff team and culture

Diversity and inclusion are at the heart of the organisation, and it promotes equal opportunities, which is achieved through attracting diverse staff with different lived experiences and identities and who reflect the communities the organisation serves. We encourage applications from anyone who is able to meet the person specification.

If you have a disability and need reasonable adjustments made so that you are able to fully participate in the interview process, you will be asked for further information about this if you are successful in being called to interview.

The organisation uses positive action under section 159 of the Equality Act in relation to disability or race. This

means that if there are two candidates of equal merit in the process, the team will seek to take forward

people with disabilities, or global majority candidate in order to diversify staff.

You may also have experience in areas such as Director of Education, Education Director, Schools Business Director, Education Business Director, Head Teacher, Deputy Head Teacher, Education Lead, Head of Year.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Everything we do at Bromford comes from a desire to enable people to thrive. It’s why we provide over 47,000 homes; it’s why we genuinely care about over 112,000 customers and it’s why we’re committed to building 11,000 new homes by 2032. But we’re bold, and we want to do more.

Last year we launched the Bromford strategy 2023 to 2027 which builds on the technical, operational and financial platforms we’ve established over the past few years. One of the two main strategic shifts is to build on our neighbourhood coaching approach to become more focussed on place, where we understand more about the wider environment where our customers and future customers live. The reason for this is simple: we recognise that if we want our customers to thrive, the environment where our homes are located really matters!

About the Role:

To support us in achieving this shift we are looking for a dynamic and strategic leader to join our team in the newly created role of Director of Place.

You will be at the forefront of driving our strategic vision, leading place-based and neighbourhood coaching approaches across various services. This role is pivotal in fostering strong relationships with our customers and partners, ensuring high standards of customer excellence, and advocating for exceptional service experiences. You will be a key member of the Customer Experience senior leadership team, contributing to our strategic direction and operational performance.

Key Responsibilities:

Strategic Leadership: Develop and lead the strategic direction of our place-based model, housing-related services, and community engagement activities.

Strategic Planning: Deliver relevant targets and manage key risks, ensuring alignment with our strategic goals.

Customer Excellence: Drive a customer-obsessed culture, focusing on delivering exceptional service experiences.

Continuous Improvement: Lead on complaints and continuous improvement initiatives to enhance service delivery.

Team Development: Lead, develop, and coach your senior operational management team, enhancing performance and accountability.

Stakeholder Management: Build and manage strategic relationships with key internal and external stakeholders.

Governance: Ensure compliance with governance requirements and stay abreast of industry trends and best practices.

What We Are Looking For:

We are looking for someone with proven experience at a senior strategic level and a strong track record of exceeding targets in a quality-led environment. With this experience you will be highly skilled at leading and driving service improvement and value for money through policy development and transformation programmes.

You will have extensive experience in managing operational customer-facing teams and large-scale budgets, as well as expertise in strategic and business planning. You will be comfortable assessing options and actions based on trends and data.

You will have a strong technical understanding of customer experience and housing practices. Ideally you will have a professional housing or related qualification, but if you don’t, we will support you in attaining this.

A full UK driving licence and flexibility to travel will be needed for the role.

A DBS check will also be required.

This is an exciting time to be joining an ambitious, customer obsessed housing association. If you are a visionary leader with a passion for community engagement and customer excellence, you Belong at Bromford.

The closing date for applications is Sunday 1 September 2024.

The Athelstan Trust is a successful and growing Multi-Academy Trust consisting of five secondary schools and two primary schools in Wiltshire, Gloucestershire and South Gloucestershire. We currently employ over 600 people and educate 4,100 pupils and plan to expand further over the coming years.
As a member of our Athelstan Trust, you will benefit from:
- Being part of a trust that is absolutely committed to raising educational standards for all the children in our schools
- Our commitment to developing the talents and skills of all our staff throughout their career
- Being part of a caring, collaborative and excellent community.
We are seeking to appoint an Interim Deputy Chief Financial Officer to join our central finance team, who will play a pivotal role in supporting the Chief Financial Officer. The role will be integral to delivering core projects that will shape the success of the Trust, being a direct support to the CFO and Trust leadership team in navigating sector changes.
There is however flexibility in the role and the specifics may change in line with the successful candidate’s skills and experience.
We are a flexible working employer, and we are willing to make any reasonable adjustments you require during your interview so please ask us.
The Athelstan Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check. References will be sought for shortlisted candidates before interview. Please also be aware that you will be subject to an online check and that you may be questioned about the findings of such at your interview.

A fantastic Telesales Executive job in Cheltenham paying a salary of £28,000 plus commission has become available a premier online wedding directory dedicated to helping couples across the United Kingdom find their perfect wedding venue.

While this position would be suited to someone with Telesales experience, this role offers you much more than that! You will be the dedicated account manager of an existing and growing client base, and you’ll also have the chance to develop your marketing skills to provide a variety of options to your clients needs.

Telesales Executive job in Cheltenham, Highlights:

• Salary of £28,000.
• Additional commissions on top, paid monthly. (Approx. £2,000 per year extra).
• Opportunity to work alongside an award-winning team and build your Wedding industry knowledge.
• Office Based (within a stunning Wedding venue sales office located in Cheltenham).
• Full-time, permanent position.
• Monday to Friday – 9am to 5:30pm.
• Free Parking on-site.
• 28 days holiday per year.
• 1 additional day holiday for every year of service! (Up to 5 additional days).

Telesales Executive job in Cheltenham, Job Overview:

Within this job, your client base are wedding venues across the UK. The wedding directory then serves as a tool for couples to search for their perfect wedding venue, essentially acting as a lead generation tool for the venues themselves! Your remit will be to develop sales from leads generated through marketing, social media, and SEO… in addition to researching and contacting new potential customers directly via calls.

You will need be confident in speaking to new people on the phone, in addition to building great relationships to maintain your client base and their ongoing needs. There will be the opportunity to visit some of your clients at site, to truly build those relationships and deliver the best service possible. The use of CRM systems will assist you in your daily organisation.

Telesales Executive job in Cheltenham, Ideal Candidate Experience:

• Experience within a proactive Sales/ Telesales role.
• Knowledge/ understanding of different marketing aspects such as social media, SEO and creative writing is beneficial but not essential.

If you are interested in this Telesales Executive job in Cheltenham, then please apply now!

For further information about the opportunity, please contact: Name: Margaret CoyleJob Title: Chief of Service, Surgery (PA Judith Pennycooke)Phone Number: 0300 422 5177Email address: margaret.coyle2@nhs.net judith.pennycooke@nhs.netor Name: Alan ShewardJob Title: Chief Operating Officer (PA Suzanne White)Phone Number: 0300 422 3547Email address: alan.sheward@nhs.net suzanne.white7@nhs.net Expected Interview Date: Tuesday 9th July 20024

Main Responsibilities and Duties: Leadership, professional standards and accountability- Ensure that patient care is delivered with care and compassion to a high standard, to ensure a positive patient experience and achievement of clinical quality standards as measured through the collection and use of relevant clinical indicators and High Impact Intervention audits.- Work to fully implement ANCC Pathway to Excellence within delegated areas of authority, ensuring successful delivery of the Trusts application and maintenance of status.- Maintain a highly visible leadership profile, undertaking quality rounds and being proactive about engaging with service areas and patients where required.- Provide and receive highly complex, sensitive information where there are barriers or difficulties to understanding or accepting the information: present complex information or contentious information to large groups where there may be significant barriers to acceptance, hostility or antagonism and in situations where emotions are high.- Contribute to the development of a strong and effective senior team within the Division.- Ensure that nursing and care staff are suitably qualified and competent and maintain professional registration in order to deliver safe quality patient care.- Ensure safe standards of nursing care of the highest quality are consistently delivered ensuring that all services comply with the requirements of the equality and diversity agenda, including impact assessments.- Ensure NMC and/or HCPC standards are consistently delivered against.- Lead the development of strong and effective clinical teams within all areas of responsibility across the Division.- Create an environment in which nursing and care staff feel properly valued and can practice and deliver their practice with confidence.- Ensure standards of training and mentorship for students are consistent with the requirements of the profession and that the links with the university are robust.- Lead and initiate the regular audit of the standards of patient care and ensure that any issues highlighted are regularly reported to the Director of Quality and Chief Nurse and appropriate quality groups.- Lead work on the extended scope of practice and multi-disciplinary working and evidence-based practice; ensuring education needs are appropriately identified and met.- Facilitate the delivery of all development projects within the roles remit including the implementation of the patient experience strategy.- Ensure that the services patients receive are appropriate, accessible when they need them and are delivered in a manner that respects their privacy, dignity and individuality.- Advise and appraise the Director of Quality and Chief Nurse of professional nursing and care issues within the Division.- Provide on-going support to the Director of Quality and Chief Nurse and Senior team representing them at meetings, internal and external to the Trust, as and when required.- Network locally, regionally and nationally to share best practice and benchmark services.- Ensure that nursing resource decisions within the Division have been taken with full professional advice and input to ensure that patient quality/ safety/ experience are not compromised.- Ensure public and patient involvement in the wider work of the Division.- Developing policies, both locally and cross divisionally, to support clinical care and practice, and ensuring the implementation of policies across the service. Performance management- With the divisional management team develop and ensure a culture of performance management, improvement and appraisal as a foundation for excellent organisational performance.- In partnership with the quality team and the Gloucestershire Quality and Safety Improvement Academy, lead on the implementation and development of programmes to measure the quality of services provided.- Benchmark best practice across the Trust and within the Division and adopt practice to best suit patients needs and ensure audit and improvement programmes are delivered anSd research activity supported.- Actively contribute to the Divisional and corporate performance management framework ensuring delivery of locally/corporately determined performance management targets and standards. Service improvement and Research development- Co-develop the divisional Business Plans, as appropriate ensuring that patient involvement contributes to the shape and expectations of the Divisions business plans, taking into account service needs, workforce planning, estate issues, financial constraints, commissioners priorities in terms of contracts, quality targets. Therefore, formulating longer term strategic plans with may involve uncertainty and which may impact cross-divisionally.- Support the Director of Quality and Chief Nurse with the delivery of a wider corporate nursing agenda including the development and implementation of an innovative strategy for nursing and midwifery to strengthen the nursing voice and to secure the workforce of the future.- Undertake delegated corporate, trust-wide lead for delivery of aspects of the nursing agenda as directed by the Director of Quality and Chief Nurse, Deputy Chief Nurse and Deputy Director of Quality. Operational planning and service delivery- Through the implementation performance management arrangements ensure objectives are cascaded and delivered through each nursing team meeting corporate targets for budget management, patient activity, infection prevention and control and quality standards.- Ensure the quality, standard and range of care provided is consistently optimised within the available resources and in line with contract requirements.- Through the provision of nursing input assist the division with the production of Specialty Business Plans and Service Specifications- Identify and provide organisational support to clinical teams and support teams enabling each to access resources efficiently and effectively.- Provide operational day to day management and leadership to senior nursing staff within the Division (Senior Matrons, Matrons and CNS). People management and development- Ensure and monitor the utilisation of the optimum use of staff to deliver safe quality patient care within agreed expenditure targets and agree with specialist staff the appropriate use of overtime, locum, Bank and Agency cover.- In consultation and under the direction of the Deputy Chief Nurse and the Deputy Director for People and Organisational Development, develop a workforce plan to include competencies required and availability of experienced staff that meets the Trust requirements and is in line with professional developments in nursing.- Improve and continually maintain staff morale by effective communication, leadership, optimism and consultation within the Division and with other services, as appropriate and in situations where the subject is highly complex and as in investigations of practice could be hostile, antagonistic or highly contentious.- Develop with the Chief of Service and Director of Operations a flexible workforce in line with national requirements capable of adapting to peaks and troughs in activity where appropriate across the Trust.- Ensure that specialties and departments benefit from the application of effective HR policies, procedures and practices for all staff, e.g., recruitment and selection, employee relations, absence management.- Ensure Individual Performance Review is cascaded to all nursing staff and providing forums for objective setting, performance review and Continuing Professional Development.- Ensure access to training and development programmes to realise the capabilities and fullest possible contribution of all staff taking into consideration the future demands upon the medical profession and other professions allied to medicine- Ensure effective arrangements for the conduct of employee relations and the maintenance and on-going improvement of communications throughout the Trust. Working collaboratively with trade unions and other external stakeholders Finance and performance management- Oversee the nursing and other clinical budgets for staff groups under professional responsibility and manage directly budgets for staff directly reporting to post holder.- Take a lead in developing Senior Nurses budgetary skills to promote ownership and delivery of local responsibilities.- Represent the needs of nursing and patient care in the business and service planning cycle and the transformation work streams and reconcile these with the needs of the service.- Promote and ensure the effective use of bank and agency nursing staff within the cluster, meeting the need to provide safe nursing standards within agreed financial targets. Promote timely and accurate feedback to the Divisional Director. - Ensure the availability to the divisional team of relevant strands of information relating to general nursing performance, contract activity and quality, and participate in agreeing strategies responding to trends.- With the Chief of Service and Director of Operations lead the effective delivery of cost improvement programmes, ensuring sufficient oversight of the quality impact assessment process. Information management and research- Encourage and facilitate audit and research as required, ensure findings are disseminated appropriately and recommendations implemented and reviewed as part of a comprehensive governance framework.- Lead and participate in the development of both Trust-wide NursingFor further information about the opportunity, please contact: Name: Margaret CoyleJob Title: Chief of Service, Surgery (PA Judith Pennycooke)Phone Number: 0300 422 5177Email address: margaret.coyle2@nhs.net judith.pennycooke@nhs.net Interview: Thursday 11th April 2024

MEASURES OF SUCCESSThe following indicators are measures of success (not exhaustive) Leading a high performing Tri delivering collectively to meet objectives and who have ensured that objectives have been cascaded to senior managers, monitored and delivered against plan. The introduction and implementation of innovative Service solutions which improve patient pathways and as evidenced by an improvement in performance metrics. Evidence of collective delivery and collaboration with colleagues to ensure performance improvement of the Trust as a whole. Delivering Performance standards. Delivering services to budget, delivering financial sustainability and increasing income. Developing operational centres of excellence and improving patient pathways. Evidenced by improved performance standards and staff feedback on the management of the change process. Delivering upon programmes of work and contributing to strategic programmes of work inclusive of tracking return on investment.

1. Lead the development and implementation of quality assured inspection and investigation procedures. Inspect pharmacy premises across the island, providing professional advice on facilities and practices. Make recommendations to the Minister for Health and Social Services regarding the appropriate action to be taken to address unacceptable standards of practice and/or law infringements, including the cancellation of registration of premises and of pharmacists in extreme cases. 2. Investigate complaints or allegations relating to incidents involving dispensed medicines, the sale or supply of medicines, or the advertising and promotion of medicines. This may involve Community Pharmacies, licensed Wholesale Dealers, or any other retailer or supplier. Issue advice and recommendations to enable corrective measures to be taken where necessary, where complaints may have been upheld. 3. Work in collaboration with the Medicines and Healthcare products Regulatory Agency (MHRA) through a memorandum of understanding to regulate pharmaceutical wholesalers and manufacturers. 4. Work with the UK Home Office (UKHO) through a memorandum of understanding to ensure that the United Nations 1961 single convention on narcotic drugs is upheld within Jersey. Conduct inspections of Cannabis Cultivation. 5. Liaise with enforcement agencies and professional bodies, both locally and nationally, to ensure arrangements for the importation, distribution, sale and supply of medicines in the Island comply with all relevant legal, professional and ethical requirements 6. Administer controlled drug importation and exportation licences with delegated authority from the Minister for Health and Social Services, in support of the Chief Pharmacist. Liaise with Law Enforcement and Customs, reviewing import and export queries and legislation. 7. Monitor the production, import/export, possession, supply and administration of controlled drugs and other medicinal products. 8. Support the Chief Pharmacist in ensuring that all pharmacy practice within Jersey is compliant with the most recent Pharmacy Standards as laid out by the Royal Pharmaceutical Society (RPS) and the General Pharmaceutical Council (GPhC) of Great Britain. 9. Ensure the registration of Pharmacists and Pharmacy Technicians in Jersey, in compliance with the Pharmacist and Pharmacy Technicians Registration Law, with delegated authority from the Minister for Health and Social Services. 10. Proactively provide pharmaceutical expertise to regulatory activity with regards to medicines optimisation and the management of the risks associated with the unsafe use of medicines across the island. 11. Lead on collecting, analysing and preparing information to contribute to policy formulation, strategic planning and implementation for medicines optimisation, prescribing and pharmacy practice. Complete impact assessments as required. 12. Undertake themed reviews to identify and share learning with the wider sector, including generating insights and sharing notable practice case examples. 13. Lead on securing funding through Departmental business planning processes to deliver pharmaceutical policy and strategic objectives. 14. Identify opportunities to participate in collaborative research