Total 591 Manager job vacancies in cranleigh surrey gu6 7aj

Exciting Opportunity Alert!

Our award-winning Estate Agency client are looking for a highly successful and experienced Sales Manager to join their Virginia Water office.

If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity! Be part of a highly successful and expanding Estate Agency with a structured career path up to regional management, that recognises and rewards excellence.

As a Sales Manager, you will:

• Create the largest active market share of any agent in the area
• Maximise revenues and grow the property register
• Develop exceptional working relationships with clients to encourage repeat business and recommendations
• Maximise branch profit and achieve all financial targets
• Manage performance of employees through regular 1:1's, reviews etc
• Influence a result through effective team management, action planning and delivery of plans

Ideal Candidate Qualities:

• Previous Estate Agency and customer services experience
• Target driven and tenacious, with demonstrable evidence of achievements
• Effectively manage a team
• Motivated and enthusiastic
• Display high standards of service and presentation
• Good organisational skills
• Demonstrate ideas and initiative around plans for market growth
• Hold a full driving license, have your own car and be insured for Business Use

What our client can offer:

- Comprehensive Training: Learn the ins and outs of the company and market share generation methods.

- Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.

- Continuous Growth: Thrive with ongoing career and personal development opportunities.

- ✈️ Rewarding Success: Qualify for annual award trips and exciting prizes.

- Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.

- Increased Perks: Watch your holiday entitlement grow with each year of service.

- Health care Benefits: Access personal private health care upon successfully passing probation.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Essential Pharma is looking for a Global Head of Regulatory Affairs to lead the regulatory team and provide oversight of all global regulatory activities. You will lead and develop regulatory strategies across all phases of product development and lifecycle management, ensuring compliance with global regulations. Apply Today!

What You Will Do

Leading the development and implementation of innovative regulatory strategy, globally, whilst ensuring compliance with local and international regulations.
Partnering with the business as a strategic partner/advisor to help achieve company objectives including due diligence activities.
Overseeing and contributing to the preparation, submission, and management of regulatory documents (INDs, NDAs, MAAs, etc.) to health authorities like the MHRA, FDA, EMA, and others.
Acting as the primary liaison with regulatory bodies, driving communications, and maximise the likelihood of timely approvals.
Enhance cross-functional communication with in house and external partners to assure alignment with regulatory strategy.
Lead and build the regulatory team to develop the knowledge, skills and capabilities to effectively deliver the business strategy. Build a culture of trust and communication so that the team can deliver to the best of their ability.
Maintain contemporary knowledge of global regulations and ensure effective knowledge sharing across the business.
Identifying potential regulatory risks and developing mitigation strategies.

What We Do

Essential Pharma is an international specialty pharmaceutical company dedicated to maintaining access to clinically differentiated, niche medicines in small patient populations. Our high-impact portfolio includes over 300 medicines covering ten therapeutic areas, with a focus on the central nervous system (CNS), gastroenterology, ophthalmology, and rare diseases. Our products treat patients in more than 70 countries.

We are proactive in identifying low volume, difficult-to-manufacture therapeutic products, and late-stage clinical development assets that target rare diseases. Our recent acquisition of Renaissance Pharmaceuticals is a significant milestone for Essential Pharma, the groups second product for treatment of a rare disease, and the first development-stage asset in our portfolio.
Our UK Operations team is comprised of 60 people, based out of our Egham, Surrey office, five minutes’ drive from Egham Train Station situated on the Thorpe Industrial Estate. We also have colleagues based in Malta, France, Spain and Switzerland.

What You Will Bring

Extensive experience in global regulatory affairs within the pharmaceutical, biotech, medical device industry ideally within a dynamic, fast-moving environment.
Extensive knowledge of preparing and maintaining dossiers for clinical trials and marketing authorizations.
Experience of seeking advice from and leading meetings with regulatory agencies including the FDA, EMA, and others.
Experience of leading a growing team and partners across multiple countries and time zones. You will be adept at providing structure and clarity in a rapidly changing environment.
Deep GxP knowledge.


What We Offer

Salary – from £120,000
Agile Working – we offer flexibility and trust from day one, it is typical to work 2 days a week at our Egham site.
£150 towards your home office – claim purchases back on expenses.
Healthcare Insurance
Pension – you contribute 5% and we offer 3%.
Life Insurance – lump sum (tax free) death benefit of 4 x basic salary.
Enhanced Family Leave
Enhanced Sick Pay
Annual Leave – 26 days plus bank holidays, 3 days shut down between Christmas and NY.
Discretionary Annual Performance Bonus
Recognition Program – from shout outs, vouchers and up to £2000 for gold awards!

What To Expect

We wholeheartedly embrace agile working, recognizing that it enables individuals to bring their authentic selves to work. Our commitment to living by our values forms the bedrock of our inclusive culture, where everyone's voice is valued and respected.
Treating each other as adults fosters a sense of autonomy and responsibility, while our inherent social nature is nurtured through engaging groups and events. We understand the significance of forging connections in the workplace, and our dedication to facilitating these bonds is underscored by regular access to our CEO. Grounded in the principles of dynamism, responsibility, trustworthiness, and collaboration, our values guide our interactions. Furthermore, our unwavering dedication to employee growth and learning is evident through our commitment to personalized development plans, as we believe in fostering an environment where all individuals can thrive.
Right from the interview stage, we encourage candidates to ask us questions, as we understand that it's just as important for us to be the right fit for you as it is for you to be the right fit for us.

Team Leader - Hindhead £15.62 p/h

37.5 hours per week

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We are looking for a Team Leader with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Team Leader to join us in leading our supported living service in Hindhead. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Team Leader with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Team Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Team Leader having both the right experience and the right values. This is why at this service our Team Leader should have previous experience in a similar role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Your new company
My client is a Top 10 firm of chartered accountants with a growing presence across the UK. They have an international reach and an excellent client base. While this is a Top 10 firm, they still have the feel of a smaller and more local accountancy practice, with a more relaxed and less corporate culture. An opportunity has become available for a Tax Manager to join their Private Client team. Working from home supported.

Your new role
You will:

• Manage a varied portfolio of clients
• Have responsibility of compliance for personal tax
• Exposure to non-domicile tax issues, CGT and IHT.
• Supporting the Partners on an ad-hoc basis with project work.
• Further develop your career and continue your professional development.
• Have the opportunity to lead, manage, motivate and coach other members of the team

What you'll need to succeed
You will be ACA, ACCA or CTA qualified with excellent experience in private client tax within chartered accountancy. You will have experience of managing a portfolio and supervising a team

What you'll get in return
You will receive a salary dependent on experience up to £65,000. Flexible working options available, with up to two or three days working from home. There is also on-site parking available. Offices are open, light and airy. There is an extensive benefits package, including 25 days annual leave plus bank holidays and life assurance.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role has a starting salary of £52,047 per annum, based on a 36 hour working week. The position is offered on an 18-month fixed-term or secondment basis.

We are excited to be hiring a new Business Intelligence Manager (BI Manager) to join our Surrey Fire and Rescue Service Data and Digital team. The team is based in our offices in Woodhatch Place in Reigate. We promote agile working as a team and we split our time between working from home and working in the office (at least 2 days per week). The role is offered on a hybrid basis.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team
Surrey Fire and Rescue Service (SFRS) provides an emergency service that looks after approximately 1.18 million people spread across approximately 1,676 square kilometres in a county that includes several large urban areas. SFRS delivers services to ensure our communities are safer, whether it be preventing and protecting people from fire and other risks or responding swiftly and effectively to the emergencies that occur.

The SFRS Data and Digital Team provide the data management, analysis and insight that underpins the work of the service. The team lead on the improvement in the use of data and the management of our digital technology.

About the Role
The Business Intelligence Manager will drive forward improvement in our use of business intelligence across the service, managing teams who carry out key data functions. The role-holder will work closely with internal and external partners, and lead analysis for our Local Resilience Forum. The role will include oversight of internal and external reporting, information governance and implementation of the NFCC data management fire standard. The role will report to the Head of Data and Digital.

Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:

• Knowledge and experience of data analysis systems and/or visualisation software
• Experience of innovation through the use of data or business intelligence systems
• People Management
• Stakeholder management

The job advert closes at 23:59 on 5th November 2024 with interviews to follow.

Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

We are seeking to appoint an experienced and dedicated Facilities Manager to join an exemplary SEND provision in Wallington and Carshalton.This is an exciting opportunity to take on a managerial role within the campuses.
Major expansion plans and building projects are in the pipeline as Sherwood Park Schools continues to expand its building assets.
This role requires a highly focused individual who is well organised and passionate about making a difference for our campuses and the local communities. The successful candidate will be a highly efficient individual experienced in all aspects of health and safety, fire risk management, and project management, including but not limited to all aspects of Facilities Management with an exemplary attention to detail.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
THE MAIN PURPOSE OF THE JOB
● To be responsible to the School Business Leader (SBL) for various duties relating to the security, operations, facilities management and monitoring of the school site, including the management and supervision of contractors on site.
● To lead a team to ensure that the school buildings, facilities, and grounds are maintained to the highest possible standard and are in proper working order. This will ensure compliance with relevant Health, Safety, and welfare legislation and provide a safe working environment for all facility users.
● To work with the SBL / Headteacher in support of future developmental activity, e.g., new builds, commercial use, procurement.
● To be the lead contact for all site/facilities issues.
KNOWLEDGE & SKILLS
● Previous substantial experience within an FM / Site / Building environment.
● Practical experience and knowledge of health & safety legislation and its application in a multi-user sit and ability to lead a small team and allocate work.
● Time management and communication skills.
● Able to cope with the physical demands and changing priorities of the post.
● The post holder needs a good level of practical skills, which may have been gained from various sources, e.g., working in a trade, previous FM experience, etc., and experience working in a multi-disciplinary role with a range of customers.
These may include:
● buildings and grounds maintenance, I.T. to include FM software,
spreadsheets, databases; safe use of ladders and platforms, manual handling techniques, fire
● safety measures, security issues (including re-programming alarms), safe use of power tools,
● boiler maintenance, locksmith techniques, cleaning and maintenance of floor coverings
● Use of specialist equipment; expert knowledge and skills when undertaking professional trade jobs, e.g., plumbing, welding, etc. COSHH issues, electrical safety, procurement/contractor lists / financial regulations, and waste disposal procedures.
Please see the job description and person specification for further detailsThe closing date for this post is 11.00 am on Thursday 7th November 2024. Interviews will take place week commencing 11th November 2024.

Starrycare is seeking a highly skilled and motivated Chef Manager to oversee the daily operations of our kitchen and catering services. The successful candidate will be responsible for delivering high-quality, nutritious meals, managing kitchen staff, and ensuring compliance with health and safety standards. As a Chef Manager, you will combine your culinary expertise with strong leadership and management skills to create a positive dining experience for all service users.

Key Responsibilities:
Plan, prepare, and deliver a diverse and healthy menu that caters to a variety of dietary needs and preferences, including specialized diets.
Supervise and lead kitchen staff, including chefs, kitchen assistants, and catering staff, ensuring the team operates efficiently and cohesively.
Manage inventory, order supplies, and oversee budget control for food and kitchen operations.
Ensure all meals are prepared and presented to a high standard, with a focus on quality, flavor, and nutrition.
Maintain the highest standards of hygiene, food safety, and cleanliness in compliance with health and safety regulations.
Monitor and manage portion control, waste, and stock levels to ensure cost-effectiveness.
Develop and implement staff training programs to ensure high levels of performance, including food preparation, hygiene, and customer service.
Work closely with other departments, including nutritionists and care staff, to ensure that all dietary requirements are met.
Develop seasonal menus and introduce creative ideas to enhance the dining experience for all service users.
Ensure all kitchen equipment is properly maintained and serviced, reporting any issues promptly.
Provide exceptional customer service, responding to feedback and making improvements where necessary.
Requirements:
Proven experience as a Chef Manager or Head Chef, ideally within a healthcare, care home, or institutional catering environment.
Formal culinary qualifications or relevant experience in food preparation and kitchen management.
Strong leadership and people management skills, with experience in overseeing a kitchen team.
Excellent knowledge of health and safety regulations, food hygiene standards, and allergy management.
Strong budgeting, stock management, and cost-control skills.
Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
Exceptional communication skills and a commitment to delivering excellent customer service.
A passion for cooking and creating nutritious, high-quality meals.
Desirable:
Previous experience working within the care or healthcare sector.
Knowledge of nutrition and specialized dietary needs, such as diabetic, gluten-free, or low-sodium diets.
Food Safety Level 3 or higher certification.
Benefits:
Competitive salary and benefits package.
Opportunities for career development and advancement within Starrycare.
Supportive work environment with a focus on work-life balance.
Access to ongoing professional development and training opportunities.
Ability to create and influence menus, offering a degree of culinary creativity and innovation.
If you are a passionate and experienced Chef Manager looking to make a difference in a supportive and caring environment, we encourage you to apply for this exciting opportunity at Starrycare.

Starrycare is seeking a highly skilled and motivated Chef Manager to oversee the daily operations of our kitchen and catering services. The successful candidate will be responsible for delivering high-quality, nutritious meals, managing kitchen staff, and ensuring compliance with health and safety standards. As a Chef Manager, you will combine your culinary expertise with strong leadership and management skills to create a positive dining experience for all service users.

Key Responsibilities:
Plan, prepare, and deliver a diverse and healthy menu that caters to a variety of dietary needs and preferences, including specialized diets.
Supervise and lead kitchen staff, including chefs, kitchen assistants, and catering staff, ensuring the team operates efficiently and cohesively.
Manage inventory, order supplies, and oversee budget control for food and kitchen operations.
Ensure all meals are prepared and presented to a high standard, with a focus on quality, flavor, and nutrition.
Maintain the highest standards of hygiene, food safety, and cleanliness in compliance with health and safety regulations.
Monitor and manage portion control, waste, and stock levels to ensure cost-effectiveness.
Develop and implement staff training programs to ensure high levels of performance, including food preparation, hygiene, and customer service.
Work closely with other departments, including nutritionists and care staff, to ensure that all dietary requirements are met.
Develop seasonal menus and introduce creative ideas to enhance the dining experience for all service users.
Ensure all kitchen equipment is properly maintained and serviced, reporting any issues promptly.
Provide exceptional customer service, responding to feedback and making improvements where necessary.
Requirements:
Proven experience as a Chef Manager or Head Chef, ideally within a healthcare, care home, or institutional catering environment.
Formal culinary qualifications or relevant experience in food preparation and kitchen management.
Strong leadership and people management skills, with experience in overseeing a kitchen team.
Excellent knowledge of health and safety regulations, food hygiene standards, and allergy management.
Strong budgeting, stock management, and cost-control skills.
Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
Exceptional communication skills and a commitment to delivering excellent customer service.
A passion for cooking and creating nutritious, high-quality meals.
Desirable:
Previous experience working within the care or healthcare sector.
Knowledge of nutrition and specialized dietary needs, such as diabetic, gluten-free, or low-sodium diets.
Food Safety Level 3 or higher certification.
Benefits:
Competitive salary and benefits package.
Opportunities for career development and advancement within Starrycare.
Supportive work environment with a focus on work-life balance.
Access to ongoing professional development and training opportunities.
Ability to create and influence menus, offering a degree of culinary creativity and innovation.
If you are a passionate and experienced Chef Manager looking to make a difference in a supportive and caring environment, we encourage you to apply for this exciting opportunity at Starrycare.

Are you a Restaurant Supervisor or Manager looking for the next step in your F&B career?

We are searching for a Restaurant Team Leader to manage all aspects of our busy hotel restaurant

Your day to day;

• Serving food and drinks, taking orders and looking after guests
• Taking control of rotas ensuring you have the right people on shift to handle the level of business
• Managing and developing the skills of your team whilst ensuring staff levels on shift to meet payroll budgets
• Being the point of call for any management issues
• Motivating your team to provide exceptional service and always leading by example

Who are we looking for?

You will need to be proactive and ensure the smooth running of the day to day operations of the restaurant.

This is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service.

We need someone with previous experience of working in a busy restaurant with exposure to supervisory or management duties.

Our business is open all day every day so you will need to be flexible with the times you can work.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Life assurance
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Bespoke training programmes accessible to all
• An engaging & supportive work environment

Job Title: Site Manager (Pubs Fit-Outs)

Location: Nationwide
Salary: £50,000 - £55,000 + package
Days: Monday - Friday (weekends included)

Overview:
We are seeking an experienced Site Manager with a background in pub fit-outs, ideally with a trade background. This role focuses on managing day-to-day on-site activities such as overseeing labour, ensuring health & safety compliance, and managing site logistics. While the role is not a working Site Manager position, we value candidates who are willing to be hands-on when needed for smaller projects and flexible enough to take a hands-off approach on larger sites.

Responsibilities:
Overseeing on-site activities including health & safety
Supervising laborers and subcontractors
Coordinating site logistics and ensuring project timelines are met
Ordering materials as needed, though the office will primarily manage this
Balancing hands-on involvement for smaller projects and hands-off management for larger sites
Requirements:

Strong experience in pub fit-outs.
Experience with health & safety management on construction sites
Ability to supervise and manage labour efficiently
Flexibility to be hands-on or hands-off depending on the project size
Willingness to travel nationwide for projects

Benefits:
Competitive salary of £50,000 - £55,000
Company van
Pension scheme
Accommodation provided for site work
Fuel card, holidays, and expenses covered

If you're an experienced Site Manager looking for a flexible and dynamic role with a leading client in the pub fit-out industry, we'd love to hear from you.

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Deputy Children's Manager

Contract Type: Permanent
Working Hours: 37 hours per week
Salary Range: £32,585 - £36,185 per annum (based on experience)
Location: Redhill

Role Summary
We are looking for a Deputy Children's Manager to join our client's children's home in Redhill. In this position, you will:

• Support the Registered Care Manager in ensuring compliance with the company Policy and Procedures and meeting all OFSTED regulations
• Deputise/act up for the Registered Manager in their absence
• Safeguard and promote the welfare and development of the young people
• Support the manager and the team to ensure that the young person's stay complies with the ethos of the company and the care plan
• Support the manager and the team to ensure that when the young person comes to leave the home that is done sensitively and within the company's policy and procedures

Qualifications

• NVQ Level 3 Diploma in Children's and Young People Workforce.
• Minimum of 2 years' experience in residential childcare and working with young people.
• Experience as a Deputy Manager

Benefits

• Potential to earn up to £3,250 for recommending a foster carer, or up to £1,000 for referring a full-time staff member.
• Bonus of £100 for achieving a 'Good' Ofsted outcome and £200 for an "Outstanding" rating.
• Service awards of £200 after 2 years, £400 after 5 years, and £600 after 10 years, plus up to £500 for exceptional practice.
• Access to a health and wellbeing support platform.

Join our team!

Are you a passionate Chef Manager? If so, we'd love you to join our team at Glyn School!

This role sits within our Education division - catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100% committed to supporting a healthy diet. At Taylor Shaw & Edwards & Blake, we're driven by the knowledge that young people deserve and need the best food for their wellbeing; we do food with a difference.

What you'll be doing...

As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Taylor Shaw, our customer and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence

Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check and two suitable references.

Working Pattern: Monday - Friday, 7.00am- 15:30pm, term time only

What can you bring?

In this role:

• Genuine interest in customer service excellence
• Focused on the front line
• Proven team leader experience
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Term Time Holidays offering you flexibility
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

WCA Case Administrator Team Leader
Band: 5
Location: Croydon

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a WCA Case Administrator Team Leader, you will be responsible for leading a team of Case Administrators providing support to both the team and to the Customer as required. The Case Administrator Team Leader will oversee and determine work requirements to ensure TPL’s/KPI’s are successfully achieved and that the team meets all targets.
Key accountabilities

- Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.
- Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales.
- Ensuring that medical, administrative, accommodation and IT resource utilisation is maximised.
- Producing and making active use of statistical data and work management reports to effectively manage workloads.
- Provide performance reports/ data as and when required.
- Building and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.


Essential skills

- Excellent interpersonal skills
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Self-motivation and awareness
- Excellent Team player
- Attention to detail.
- Must be flexible due to the demanding nature of the role.
- Understands the internal roles and responsibilities of the wider organisation.
- Influencing skills: able to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
- Problem solving skills, analytical, logical thinker.
- Ability to manage change positively, effectively, and efficiently to achieve best outcomes.
- Positive attitude, personal drive to achieve and exceed targets and support others in achieving targets.
- Ability to work unsupervised and use initiative Adapts to changing circumstances and latest information that affects goals and plans; can play several distinct roles simultaneously according to the specific situation; smoothly adapts to ways of working within a new (customer) environment; experiments with new ways of doing things; takes a positive approach to dealing with change.
- Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g., supporting other teams / cover team leader duties etc
- Innovative thinking and ability to inspire team members.

What we offer

- Up to 6% contributory pension scheme
- Life insurance
- 25 days annual leave plus bank holidays. Options for annual leave purchase
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


About SercoAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), Serco Unlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

• An aspirational strategic leader.
• A proven track record with the ability to inspire and motivate others, ensuring staff are supported, valued and encouraged.
• A strong knowledge of evidence based pedagogical research.
• A strong sense of community and community engagement.
• Commitment to high standards of teaching and professional development of staff.
• Dedication to high standards and achieving the best outcome for every child.
• Someone who will ensure the school’s theologically rooted Christian Values and Vision are clearly articulated and lived out.

What the school offers its staff

• Fantastic children with outstanding behaviour who strive to achieve their best.
• A recent Ofsted inspection affirming that we continue to be a ‘good’ school.
• An enthusiastic, dynamic and supportive leadership team.
• A warm positive working environment where everyone is valued and encouraged to succeed.
• Friendly and dedicated staff supported by committed governors and dedicated PTA.
• The opportunity to make a crucial contribution to the life of our Christian school.
• A vibrant and supportive local community.
• A stimulating and exciting curriculum well supported with trips and events.
• Some brilliant facilities to support teaching including sports arena, outdoor classroom and refurbished school hall.
• Commitment to the safeguarding and welfare of children.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

About the role

Availability Window Days From time To time Sun 22:00:00 06:00:00 Mon 22:00:00 06:00:00 Tue 22:00:00 06:00:00 Wed 22:00:00 06:00:00 Thu 23:15:00 06:00:00 Fri 22:00:00 06:00:00 Sat 22:00:00 06:00:00

Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.30 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

• Work in a fast-paced retail environment, with bags of variety

• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations

• Be there for customers, listening to them and helping to make sure they leave the store with what they came for

• Look for ways to improve service, including coaching your colleagues and giving feedback to the team

• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop

• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store

• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, that’s inclusive of everyone
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service

You will need

• To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

What’s in it for you

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.

• There’s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
• We take your development seriously, so this is a great place to get on in your career. You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
• It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues - because they’re what makes Tesco, Tesco
• Your voice matters, and we’ll always welcome and listen to your ideas and opinions
• We put your wellbeing first, and support is always available if you need it
• Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme