Total 100 Senior Executive job vacancies in Bournemouth, Dorset, BH1 4AG

Telesales Executive
Location: Bournemouth
Salary: £25,000 - £27,000 + uncapped commission
Hours: Monday – Friday – 08.00am-16.00pm

Tru Talent is thrilled to work with a multidisciplinary company specialising in surveying the built environment, compliance, and project management. Over the past 33 years, they have grown into a leading provider, working across sectors such as healthcare, retail, high street, charities, facilities management, education, and more.
Offering over 50 services, including building and land surveys, compliance checks, fire safety, CAD services, and project management solutions, they strive to be a comprehensive, one-stop solution for all their clients' needs.

Your role involves showcasing our clients’ services to potential customers by reaching out to targeted individuals, as well as leveraging existing contacts within the CRM, to generate leads and sales opportunities for the Account Managers to pursue.

Responsibilities of the Telesales Executive:

• Build strong and lasting relationships with customers through outbound calls, CRM follow-ups, and market research (via LinkedIn, web search, etc.).
• Present products in a way that demonstrates how they best meet client needs.
• Address and resolve customer objections effectively.
• Keep the CRM database up to date with accurate contact details to maximize marketing impact.
• Record and track all customer interactions and conversations in the CRM system.
• Handle incoming sales calls, document client requirements, and forward them to the account manager for follow-up.
• Collaborate with the marketing team to provide feedback and support initiatives.
• Meet individual targets and KPIs.
• Adhere to company policies and procedures.

What is needed for the Telesales Executive:

• Proven experience in a sales role, with a track record of meeting and exceeding targets (preferably in B2B).
• Skilled in working to meet deadlines and targets within a collaborative team setting.
• Strong ability to understand client needs and adapt approach accordingly.
• Highly resilient and self-motivated.
• Excellent verbal and written communication skills.
• Open to feedback as a tool for continuous improvement.
• Confident in using PCs or laptops with proficiency in navigating internal systems.
• Customer-focused with a solid understanding of customer service principles and best practices.

Benefits of working as the Telesales Executive:

• Holiday increases on length of service
• Company sick pay
• No weekend work – also shuts over Christmas and on Bank Holidays!
• Pension scheme
• Private Healthcare
• Career progression
• Cycle to work scheme

Please contact Aimee Wilkins at Tru Talent on 07851755207 or 01202 237129, using reference (2402) or 'Apply Now'.

INDTTT

An opportunity has arisen at University Hospital Dorset for an motivated and experienced nurse to fulfil the role of Senior matron for Outpatients, Gynaecology and Radiology. The 3 Outpatient services are across the 4 hospital sites, Royal Bournemouth Hospital, Christchurch Hospital, Poole Hospital and Beales (Poole town centre).

The Outpatient, Gynaecology and Radiology Directorates are part of the Women’s, Children’s, Cancer care and Support services care group. Outpatient services are based across 4 sites and include the Outpatients service, treatment centre at Poole hospital and phlebotomy across inpatient wards and outpatient settings. Gynaecology is based at Bournemouth and Poole hospital, with nursing teams leading and supporting in Early pregnancy and Emergency gynae clinic, Colposcopy, outpatient procedure clinics, Uro-gynae services, gynae- oncology service, menopause and endometriosis clinics. Radiology directorate have a teams of nurses who support radiology procedures and the interventional radiology service.

Additional contact information: Sara Curtin General Manager on sara.curtin@uhd.nhs.uk

Location: This job will require cross site working - includes Poole Hospital, Beales, Churchfield House, Royal Bournemouth and Christchurch Hospital

Interview Date: TBC
• The post holder will work closely with the Directorate general managers, their Deputy general managers, Matron for Outpatients, nursing teams including specialist nurses.
• The post holder takes the nursing lead in the directorate triumvirate with the general manager and clinical director sharing leadership responsibility for the operational and strategic leadership of the Outpatient directorate.
• To lead, develop, and continuously improve clinical care and services within the Outpatient directorate, Gynaecology Directorate, and radiology Directorate in the Womens, Childrens, Cancer and Support Services Care group, providing leadership and expertise to strategically influence and assure the provision of high quality, safe, and effective care to nursing staff, patients and the public.
• To provide clinical and professional leadership to assigned Matrons and specialist nursing/midwifery teams ensuring that action is taken at all levels to empower nurses/midwives to provide high standards of care in a safe environment.

· To proactively manage and lead the designated matrons and clinical nurse specialists providing support, guidance and direction to achieve optimal effectiveness, clinical and financial outcomes.

· To play a lead role within the Outpatient care directorate in the care group, ensuring the governance structure and processes are in place, that appropriate risk management and shared learning takes place, and that assurance of quality are provided to the care group. This will include being responsible for contributing to the strategic direction and implementation of the corporate objectives within the care group.



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

As part of the senior nursing management team, the Senior Matron will:

· To contribute to the strategic direction of the care group, working in partnership with the directorate triumvirate and care group management team to ensure Trust objectives are met; aligned with the Trust values and behaviours in relation to workforce, service delivery, clinical quality and safety, and financial control.

· Lead on nursing care delivery for a designated directorate within the care group, bringing together all component parts to ensure improved patient experience, patient safety and clinical outcomes, target compliance and financial balance.

· To use tools and techniques to optimise use of resources against acuity and patient dependency models, making sure that establishments meet patient need to promote the best possible clinical and performance outcome and workforce safeguarding.

· Lead the quality governance portfolio within the designated directorate, supporting the improvement and strengthening of quality of care by working closely with local governance leads. This will include:

- Clinical and non-clinical risk

- Staff and patient complaints

- Patient and user feedback and involvement/engagement-CQC compliance

· Support the Head of Nursing and Professions to implement the strategic nursing vision by ensuring nursing processes and decisions facilitate a 'patient first' philosophy and incorporate all aspects of the identified corporate nursing values.


This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

To perform venepuncture on adults in a friendly, efficient and professional manner, in the in patient and out patient setting. Provide training, support and leadership to phlebotomists in a professional manner, acting as a role model under the guidance of the senior lead phlebotomist. Prioritise workload effectively so as to provide a continuous service. across the Trust.

Senior Staff Nurse

Bournemouth Hospital | Pre-Assessment | Permanent contract | Full time

Up to £40,000 per annum, depending on experience

37.5 hours per week

We're Britain's largest Healthcare Charity and we're serious about shaping the nation's health. Join us and we'll give you the greatest opportunities to fulfil your passion for nursing. You'll have the chance to grow your career while inspiring others to deliver the highest standards of patient care.

As a Senior Staff Nurse at our Bournemouth Hospital, you're registered with the appropriate governing body and you hold the relevant qualifications and experience, including NMC. As well as post-registration experience, you bring knowledge of mentoring and multi-specialty surgical procedures. Ideally, you hold qualifications in teaching and assessment, and management.

As a Senior Staff Nurse, you will:

• Be experienced in Pre-Assessment

• ​Lead by example and be an ambassador for the Nuffield Health way of caring

• Recognise talent and nurture junior colleagues, mentoring them to be the best they can be

• Use your excellent clinical skills and empathetic approach to meet each patient's needs

• Enjoy autonomy to make decisions that ensure excellent patient care

• Provide day-to-day supervision, including clinical supervision of junior nursing staff and students

• Contribute to scheduling and rotas, recruitment, induction, performance reviews and training

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Feel your best with emotional wellbeing support, gym membership, private healthcare, expert financial advice and more. At Nuffield Health, we take care of what's important to you.

Nuffield Health Bournemouth Hospital.

At Nuffield Health Bournemouth Hospital we aim to provide the highest level of private healthcare, offering a wide range of first-class medical and surgical services. We also attract many of Dorset's leading consultant surgeons and physicians. Our hospital is conveniently located close to Bournemouth's town centre on Lansdowne Road. We offer the very latest medical facilities and technology, including state of the art diagnostic equipment. We have a special focus in the areas of orthopaedics, cosmetic surgery, diagnostic scanning, and men's/women's health.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

The Cambian Group, the UK’s largest provider of specialist services in education, mental health rehabilitation and learning disabilities, is looking for a dedicated, caring individual to join the team based at Cambian Wing College, Bournemouth.

Cambian Wing College is an independent provider of specialist further education and residential care in the South West. We offer day and up to 52-week residential placements for young people aged 16 to 25 years. We typically support students who have a diagnosis of Autism Spectrum Disorder, Mental Health, and a range of behaviour, emotional and complex needs (including medical)

The Role

This role calls for first class interpersonal and IT skills as you will be dealing with staff and students, along with external stakeholders and parents.

The successful candidate will be required to deputise for the Admin Manager in the event of holidays and other necessary absence.

This role includes the following but is not limited to:

• The organisation and preparation of Annual Reviews, along with preparing the 3-monthly review on new students.
• Fulfilling the core operational duties of the SEN administrative role including maintenance of up to date SEND student record data and pupil folders, completion of records for SEND reviews.
• Distributing regular information to staff, parents/carers, Local Authorities and external agencies.
• Liaising with teaching staff, link schools, parents, the Local Authority and external stakeholders to collect relevant SEND information.
• Administration duties, including covering reception, answering the reception phone & assisting the admin team (mainly outside of term time).
• Supporting the Lead SENCO
• Oversight of data entry on to Behaviour Watch system
• Fleet management
• Student bursaries

Experience and Knowledge

• Knowledge of Special Educational Needs – essential
• Experience of the Annual review process – essential
• Qualifications in Administration – essential
• Minimum L2 Qualifications in Maths and English – essential
• Proficient user of Microsoft Office – essential

• Experience of SEND Framework - desirable
• Experience working in an Education setting – desirable

We pride ourselves on being an Equal Opportunities Employer. And we are committed to safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks.

Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Senior Data Scientist

Salary from £55,000 to £65,000 depending on experience

Permanent

Hybrid / London

Here at Saga, we are embarking on a data transformation journey across all our established business units, Cruise, Insurance, Travel, Financial Services and Saga Magazine. We are keen to make one more hire to our growing team. You will be joining a high performing in-house Data Science.

Working as one of our Senior Data Scientist at Saga, you will play a pivotal role in shaping our data strategy and driving the development of advanced analytics solutions. Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the overall success of the organisation using machine learning and statistical techniques.

You will have access to the latest analytical tools and the chance to work with some of the most renowned Decision Data leaders in the UK market.

We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too!

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

Our Senior Data Scientist will be fully accountable for the following areas;

• Advanced Analytics & Modelling: Design, develop, and implement advanced machine learning algorithms and statistical models to solve complex business problems. Drive the exploration and adoption of cutting-edge data science techniques and technologies.
• Insights and Reporting: Extract actionable insights from large, complex datasets to guide business decision-making.
• Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand data science requirements and integrate data science solutions into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts.
• Data Strategy and Model Governance: Collaborate with cross-functional teams to execute the company's data strategy. Ensure models are fair, explainable and in compliance with relevant regulations and policies.
• Project Management – Manage and deliver projects on time, to high standards.
• Agile ways of working - Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities.
• Continuous learning - Stay abreast of industry trends, emerging technologies, and best practices in data science and machine learning. Bring the most relevant ones back to SAGA and find ways to implement them to unlock business value.

The Ideal Candidate

Working as a Senior Data Scientist at Saga, you will need to demonstrate the following skills and experience;

• Previously worked in a data science role for a large data rich organisation, with a track record of independent project delivery.
• Can demonstrate strong programming skills in languages such as Python or R. SQL also necessary to leverage old code base.
• Be seen as an expert in machine learning, statistical modelling and data analysis.
• Demonstrate excellent communication skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Experience with big data technologies and cloud platforms, ideally Azure.
• A curious nature, with the drive to learn and master new tech and methods.

Desirable;

• Previously worked in an agile working environment, with a focus on iterative and collaborative project delivery.
• Have worked with data visualisation tools e.g. Tableau.
• Experience in model monitoring. (MLOPS experience would be desirable.)
• Have gained a master's or Ph.D. in a quantitative field such as Computer Science, Statistics or related disciplines.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day,

Our People Make Us Special

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and publishing.

We are a dynamic and forward-looking business with a clear, single-minded purpose; to create exceptional experiences every day whilst being a driver for positive change in our markets and communities. Our focus on exceptional experiences empowers our colleagues to create moments that are simple, personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

At Saga, we are committed to treating all colleagues fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, inclusion and belonging. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible, we will make reasonable adjustments as required. For more information on our DEI&B policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, colleagues or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-KF1

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


We are looking for an enthusiastic Senior Medical Laboratory Assistant to join a dedicated team in a modern department, providing a high-quality service

Duties will include laboratory and administrative tasks which maybe of a complex nature.

Although no formal qualifications are required for this post, it will be important to demonstrate literacy and numeracy skills. Previous experience in laboratory support work is also essential

University Hospitals Dorset Cellular Pathology department has a high quality UKAS accreditation record and it is an approved laboratory for Registration and Specialist training by the IBMS.

The Cellular Pathology team is made up of different grades of Scientist, including Medical laboratory staff, associate practitioners and biomedical scientists the aim being putting the patient first and delivering a high-quality service

The role is fulltime, and you will be required to work 37.5 hours per week

Additional contact information

Rita Perdigao - Senior Biomedical Scientist

rita.perdigao@uhd.nhs.uk

0300 019 5658


Base Location: Royal Bournemouth Hospital

Interview Date: TBC

The main duties of this role will be to support BMS staff in providing analysis of specimens received using complex diagnostic procedures across Cellular Pathology. Other duties include microtomy and assisting the Specialist Biomedical Scientist at dissection

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Tuesday 3 Dec 2024

Proud member of the Disability Confident employer scheme

Senior Data Analyst

Salary £55,000 to £65,000 depending on experience

Permanent

Hybrid / London Hub

At Saga, we are looking to recruit a Senior Data Analyst as we are embarking on a big data transformation journey across all our established business units, Cruise, Insurance, Travel, Saga Money and Saga Magazine.

As a group we are focused on growing our customer base, allowing for deeper customer relationships. Working in the Data Analytics team on a fixed term contract, you will instantly become part of this pivotal team that is shaping our data strategy and driving the development of advanced analytics solutions.

Your primary responsibility will be to harness the power of data to extract meaningful insights, inform strategic decisions, and contribute to the organisation's overall success.

We work in a hybrid way at Saga both at home and in the office. When you do come into the office, it’ll be with a real purpose in mind – to meet with your team, to work together, and of course to socialise and celebrate too!

We will look to start the successful candidate into the post, early 2025!

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our typical working week is 35 hours, these can be worked flexibly to suit your working style.
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As one of our Senior Data Analysts you will be fully accountable for the following areas;

• Data Analysis and Interpretation: Develop and Oversee the analysis of large datasets to identify trends, patterns, and actionable insights relevant to business objectives
• Reporting and visualisation: Develop and deliver clear and impactful reports and visualizations to communicate key findings to stakeholders. Ensure that reports and dashboards are insightful and align with business objectives
• Collaboration with Stakeholders: Working closely with business stakeholders and technical colleagues to understand analytical requirements and integrate insights into existing workflows & applications. Communicating effectively with both technical and non-technical counterparts
• Data Quality and Governance: Ensure the quality and integrity of data used for analysis, implementing and maintaining data governance best practices. Collaborate with IT and data teams to resolve data quality issues
• Agile ways of working: Demonstrate experience in working in an agile environment, participating in sprint planning, and adapting to changing priorities
• Continuous improvement: Stay abreast of industry trends, emerging technologies, and best practices in data analytics. Bring the most relevant ones back to SAGA and find ways to implement them to unlock business value

The Ideal Candidate

Working as a Senior Data Analyst at Saga, you will need to demonstrate the following skills and experience:

• Proven experience in an analytical role, with a track record of successful project delivery
• Experience with analytics tools such as SQL, Python and R
• Confident user of visualisation tools such as Tableau
• Excellent communication skills with the ability to convey complex analytical concepts to both technical and non-technical stakeholders
• Demonstrated experience working in an agile development environment, with a focus on iterative and collaborative project delivery
• A curious nature, with the drive to learn and master new tech and methods
• Have gained a bachelor’s or master’s degree in a relevant field such as Statistics, Economics, Mathematics of Business Analytics

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day,

Our People Make Us Special

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-KF1

Are you an enthusiastic Senior Specialist Audiologist or Clinical Scientist looking to join our team. We are a community-based department that supports the whole of Dorset. We have two main hubs in Bournemouth and in Weymouth and hold clinics at other outstations across the county. This role would predominantly be based at our Bournemouth site.

Working as part of the Senior Adult Audiology Team within the Dorset Audiology Department, managing change, and supporting service development. Clinical responsibilities include running complex adult hearing pathways and undertaking vestibular diagnostic testing as part of the Balance Team. Running Audiology Led ENT Clinics as part of clinical and managerial responsibilities. This would include onwards referral for imaging.

This is an excellent opportunity for an individual wishing to develop their management and clinical skill as part of a growing service actively working towards UKAS IQIPS accreditation. Working with the Head of Service, Clinical Leads and wider Senior Management team to facilitate quality improvement, manage aspects of the service and line manage colleagues.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

For further details / informal visits please contact: Alan Bryant Adult Clinical Lead on 01202 443847 alan.bryant1@nhs.net, and or Lisa Nind Paediatric Clinical Lead on 01202 443846 l.nind@nhs.net





If you are interested in moving to Dorset we also offer a generous relocation package of up to £10,000. For further details on relocation expenses please emaildhc.careers@nhs.net

You will be enthusiastic about service improvement and quality assurance, well-motivated and flexible and will provide a comprehensive diagnostic and rehabilitation service for our adult and paediatric patients. Good communication and project management skills are essential, together with the skills to provide excellent patient care and make clinical decisions, BSc Hons Audiology / MSc with CCC in Audiology, or equivalent qualifications required. Higher training such as CAC /STP/ or HTS would be desirable, especially in vestibular diagnostic testing. The candidate would need experience of running autonomous vestibular assessment clinics.

You will work as part of the Senior Adult Audiology Team within the Dorset Audiology Department, managing change, and supporting service development. Clinical responsibilities will include running complex adult hearing pathways and undertaking vestibular diagnostic testing as part of the Balance Team. You will also run Audiology Led ENT Clinics as part of their clinical and managerial responsibilities. This would include onwards referral for imaging.

You will be required to work at our outstations at times and therefore a car driver with a full current driving license would be beneficial.







At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of
ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net


This advert closes on Monday 2 Dec 2024

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net

The accuracy of clinical coding activity is vitally important for secondary care Trusts, not only to secure the correct income but also to inform decision-making regarding the future of clinical services. Coded activity is also used by secondary users within the NHS, Government and external bodies, who produce statistics such as standardised mortality rates, set budget baselines and monitor clinical outcomes and key quality indicators. Post holders should have attained the National Clinical Coding Qualification and be an Accredited Clinical Coder. The main purpose of the job includes: To be an expert clinical coder dealing with complex clinical cases and queries, and resolving issues with senior clinical staff. To be responsible for the daily operational supervision of the clinical coding team, in accordance with Trust and departmental policies. Monitoring of agreed key performance and quality indicators will form a major part of this role. The post holder will form part of the Clinical Coding management team and support the Clinical Coding Service as a whole in the overall management of the department. The post-holder will work closely with lead clinicians within all areas, to ensure that specialty level data is timely, standardised and robust to support performance. In conjunction with the Clinical Coding Management Team, the post holder will also act as a mentor to more junior coders, validate their work, and offer sound advice and supporting them throughout their training period. The post holder will also be required to provide advice to experienced Clinical Coders, often to resolve complex or difficult coding queries in accordance with Trust and departmental policies. To undertake regular coding audits and reviews to assess coding accuracy, depth and quality. PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

CRM Executive

Salary £28,000

FT 35 hours per week

Hybrid - Travel to the London or Ashford Office at least once per month

Here at Saga, we are seeking a CRM Executive. The role of the CRM Executive will play a key part in shaping the CRM Strategy for the Insurance division using data and insight to its fullest. Working closely with the CRM Data Planner you will help drive data led decision making, suggesting ideas and improvements to our marketing strategies to inform the Marketing creative teams.

As an experienced CRM tool user, you will build and execute multi-channel integrated campaigns, using a combination of SMS, DM, Outbound and Email deliveries, utilising dynamic content and automation where possible to deliver exceptional messages to our customers. You will work closely with digital teams to ensure we have an integrated, multi-channel approach to our campaigns, sending the right message, to the right customer, at the right time and in the right channel.

You will have access to a suite of Adobe tools – Adobe Campaign, Target and Analytics, that you will be able to use to your best advantage to deliver inspiring and relevant content. Collaboration with multiple teams, including Data Science, Marketing Creative and Email developers will be essential, and you will proactively push ideas forwards and own campaigns across customer touchpoints from inception to delivery.

Accuracy and attention to detail are essential to this role, with all correct sign off procedures followed. A good knowledge of data protection and GDPR legislation would be advantageous.

This role is multi-faceted and fast-paced where you will work on multiple initiatives at once. There will be elements of data management, working alongside our Group Data team to ensure any data inaccuracies are identified and fixed as soon as possible. You will also work on key projects where you will provide your knowledge and expertise to drive business change.

Working alongside the CRM Data Planner, you will guarantee that activity is fully trackable; reviewing and analysing weekly campaign performance to proactively evolve campaigns based on testing strategies, performance indicators and audience insight to ensure we're getting the most out of our databases at every opportunity.

This position reports to the CRM Manager but will be required to work collaboratively with the CRM Data Planner and CRM Technical Specialists.

The position is predominantly remote working, but you would be required to attend monthly face-to-face collaboration sessions in the London or Ashford offices.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

• Using data and insight to initiate and progress advanced CRM journeys

• Help to shape the CRM action plan and work with the team to plan and execute campaigns that deliver performance improvements.

• Fully utilise the tools and data available to design and deliver omni-channel campaigns covering all areas of communications- new customer acquisition, engagement, loyalty, advocacy and win-back, creating multi-channel executions, whilst delivering exceptional experiences to our customers.

• Analysis, segmentation and targeting of customers within internal database

• Planning, creating and executing multi-channel, automated campaigns, including email, postal, SMS and outbound. Covering all CRM aspects of the campaign, from data brief to post campaign reporting where required

• Execution of multi-campaign testing programmes within campaign builds

• Ensuring activity is trackable for all required metrics within CRM remit and proactively suggest areas of improvement using a test and learn framework.

• Working closely with the Group Data team to ensure any requests for data or data issues are provided/resolved in a timely manner

• Promote excellence and best practice in CRM and the use of Adobe, driving a CRM culture across the business

• Collaborate with wider business teams to deliver cross division projects

• Responsible for demonstrating an understanding of regulatory risk across Marketing and customer touchpoints including working knowledge of the latest FCA guidance

• To be a positive, proactive member team

The Ideal Candidate

• Ideally 2+ years of CRM experience incorporating integrated campaign delivery across multiple touchpoints, customer journey development, automation, multi-channel workflows and dynamic content delivery
• Educated to A level preferred, but experience is key
• Evidence of full ownership of CRM campaigns from inception through to analysis
• Knowledge of Adobe suite of tools preferable
• Knowledge of data integration and a passion for digital solutions
• Excellent personal communication and presentation skills and able to come across as a professional, credible, respected representative of Saga
• Strong levels of multi-tasking, prioritisation, and solution-orientated approaches
• Sound understanding of a Financial Services regulatory environment
• Superior professionalism with internal and external teams
• Well organised and detail oriented
• Ambitious personality who is open to helping with any task
• Ability to work under pressure and deadlines

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

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What's involved with this role:

Interim Senior Reward Officer – Human Resources

Pay Rate: £20.85 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 3-4 months

City: Bournemouth, Dorset

Hybrid working

Candidates must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car.

Support the Reward Lead in coordinating, coaching and overseeing the project team. Enabling the team to be proactive and provide consistent advice across services. Support the delivery of a complex, large-scale and contentious project.

Key Responsibilities:

Proactively manage and take decisions in relation to salary supplements in line with the agreed policies and procedures.
Work in collaboration with the Senior HR Adviser to supervise Project Officers and Business Support colleagues, to provide a high performing Reward team, providing insight, advice, and solutions around all areas of the project.
Support the Reward Lead in coordinating and implementing the development of People and Culture policies within the Reward team.
Lead and drive the implementation of a colleague benefits package and recognition platform.
Monitor trends in pay and reward across the public and private sector, considering salary benchmarking across the region, monitoring how other councils are approaching ‘hard to fill or retain’ roles, making recommendations to influence decision making.
Facilitate colleague information sessions, roadshows, spotlights or other events.
Lead and facilitate analysis and reporting, including equalities, diversity and inclusion data to understand and influence business as usual approaches, and decision making across the area of responsibility.
Support the design of a package to coach, train and develop managers and enable them to support the implementation of the new reward strategy.

Qualifications:

Relevant degree or equivalent experience.
Advanced relevant professional qualification with clearly evidenced continuous professional development demonstrating an understanding of best practice and a broader commercial awareness.



Skills & Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience in supervising and coaching a team.
Experience in Local Government and unionised environment.
Experience of maintaining positive relations, providing complex advice and support to strategic stakeholders.
Strong communication and influencing skills.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.











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Job Ref: Bournemouth 5258032


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert