Total 58 Senior Executive job vacancies in Ashford, TN24 0LZ

Product Executive – Travel

Salary from £25,000 per annum DOE

Permanent

Full Time - 35 hours per week

Hybrid role – Home / Hub working (Crawley or Ashford)

Closing date 25th June 2024

Are you passionate about travel? Someone who thrives in a team environment. An excellent communicator. A natural problem solver who enjoys assisting others who are looking for answers.

Our Product Operations team is seeking a new Product Executive. In this role you will respond to questions from the Travel Sales team about our worldwide touring products and be the line of communication to our overseas agents for travel, accommodation or touring excursions questions.

You could be joining a very established team, who are keen to welcome you onboard to a role where no day is the same!

** Hybrid working, your allocated Hub will be Crawley or Ashford. You will need to be in a commutable distance to one of these hubs.

Package Description

Every day our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

Our Product Executive will be accountable for the following tasks;

• Be the main point of contact for day-to-day queries from the business, become a ‘knowledge champion’ for our products, destinations, and holiday types, enabling you to respond with swift decisions and answers
• Make sure all our holidays are set and ready for our clients to enjoy; all the i’s are dotted and t’s are crossed
• Form really strong, persuasive working relationships with our suppliers, to ensure we are getting the very best service and support from them at all times
• Be part of the contracting process, negotiating with all suppliers to meet target net rates, and making informed recommendations to the Product Manager as required
• Work closely with colleagues around the business; from the Contact Centre and Marketing to Destination Services and Finance – communicating updates and changes as required
• We take Quality Control seriously! Be ready to respond to any quality issues, liaising with suppliers and our Customer Service teams
• Work closely with the Product Managers to develop the new tours and research ideas that will excite our customers
• Represent the company at trade shows, corporate functions and occasional *overseas trips
• Motivate and support the other members of the Product team

The Ideal Candidate

This is a unique and rare opportunity in a Travel Business. You will need to demonstrate the following skills and experience to join our Product Operations Team.

• Be a highly skilled communicator with excellent written and verbal communication skills
• IT literate across MS office suite
• Demonstrate problem-solving skills and be commercially aware
• Have a customer-centred approach and an understanding of customers’ expectations
• Committed to quality of experience, service and the customer journey
• Highly organised, able to meet deadlines in a fast-paced business environment
• Enthusiastic, self-motivated and flexible
• Ambitious and keen to develop both within the role, and the wider business

Desirable:

• Previously used Tigerbay and have prior knowledge of our touring products
• Have worked in a similar role for a Tour Operator who offers worldwide bespoke tailormade tours
• Experienced in negotiating rates with suppliers

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote

Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

Insurance Sales Executive (Motor & Personal)

This role is based in Ashford and may require some travelling to meet local prospects. This is a Monday to Friday, 9-5pm, role (35hrs pw) with an hour lunch break. The salary range is £20-24k per annum, depending on experience, and comes with these benefits:

• 26 days holiday + bank holidays (after probation you can buy or sell 5 days)
• Birthday off
• Health Shield - Cash back plan
• Death in Service
• Free parking at all offices
• Friday fruit delivery
• 1 or 2 annual company trips a year

We are looking for someone to support the business strategy by delivering on personal sales targets for the relevant product line, maximising sales opportunities and ensuring customers receive the highest level of customer service.

You will be required to acquire and maintain knowledge of all current insurance products, contribute to the building of the new business sales pipeline by providing excellent customer service, taking inbound calls, providing quotes and securing sales. You will also deliver personal sales targets by planning, developing, and delivering sales opportunities in the relevant product line, as well as cross selling, introducing financial services products to existing clients and prospecting new clients. Plan and implement effective sales and marketing initiatives, offer excellent customer service, while demonstrating high values of trust and integrity.

It is an essential requirement of this role that the candidate has their own transport and a full, clean, UK driving licence.

The ideal candidate will have:

• A proven track record in highly driven and ambitious targeted sales role.
• Proven track record delivering excellent customer service
• Effective and professional verbal and written communication skills
• Excellent attention to detail and organisational skills
• Good IT skills especially Microsoft Office
• Good maths and problem-solving skills
• Able to manage own workload and able to work effectively under pressure
• Great team working, build relationships through positive behaviours, honesty, & integrity.
• Focus on continuous improvement, able to use own initiative
• Commitment to quality & compliance with procedures/regulations
• Own transport & full UK driving licence

Desirable attributes would be:

• Experience in a regulated environment
• Knowledge of insurance sector
• Proven track record in insurance sales
• General insurance qualifications
• Experience using Microsoft Dynamics

The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. s.mcdermott@newappointmentsgroup.co.uk

Complaints Executive

Salary - Up to £24000 dependent on experience

Permanent

FT 35 hours per week

Hybrid – Home & Kent Hubs

​As one of our Complaints Executives at Saga Insurance, you will be responsible for managing and resolving customer complaints.

As a business, we support a diverse group of customers and help them at various stages of their lives. Our Complaints team specialise in being customer champions looking to restore advocacy and loyalty during and following a complaint. Whilst helping those most in need and doing so with compassion, empathy and the utmost care to support them through the difficulties that may have brought them to the Complaints Team.

In this role we trust and empower colleagues to do the right thing, guided by our customer mantra and values and treating customers like family or friends. Collectively, we will help colleagues and customers alike to continually improve how we support people.

An inquisitive mind and a willingness to talk to our customers directly as well as working with colleagues in other areas of the business colleagues is a must. This is a busy and diverse role so an open mind and willingness to adapt is key!

As one of our Rapid Response Executive you will be part of the team looking after the Customer Relations telephone line ready to take calls direct from customers and colleagues looking for support.

We offer total flexibility over where you work – you choose a place where you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich. We come together with a purpose to collaborate, typically once a month in Kent.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As a Complaints Executive you will be a responsible for handling complaints that have been escalated from Service Delivery or have come directly into the complaints team.

Other accountabilities will include:

• Being a point of contact and supporting your team and the wider complaints team
• Setting the highest standards and act as a customer champion when dealing with our customers
• Take ownership and control of the customer interaction ensuring that their needs are understood and met, thereby avoiding unnecessary escalation and providing one stop resolution with primary contact being via the telephone wherever possible
• Challenging existing processes, procedures and mind-sets to help drive change
• Liaising with suppliers and internal departments to ensure optimum customer experience
• Maintaining good levels of product knowledge, and growing your portfolio for maximum diversity
• Achieving productivity and quality targets as set by the line manager to ensure how customer are achieving the correct outcome in the most efficient way.

The Ideal Candidate

As one of our Complaints Executives, you will need to have experience in complaint ha

Other skills and required include:

• Highly motivated self-starter who seeks continuous improvement
• Able to demonstrate a passion for the customer and service excellence
• Excellent verbal and written communication skills with developed active listening
• Analytical and methodical, with the ability to think of innovative solutions
• Ability to master new requirements quickly
• Excellent time management skills with experience of planning and managing your own workload

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-VL1

This role has a starting salary of £44,614 per annum, based on a 36 hour working week (pro-rata for part-time staff). This is a full-time position, part-time applications will be considered.

The team offer hybrid working with the expectation of 2-3 days in the office. Please note during the initial induction period you would be expected to be office based 5 days a week.

We are excited to be hiring a Senior Social Worker to join our fantastic Spelthorne Locality team. The team is based at the Ashford Centre in Ashford, Surrey.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

Testimonial

"I came into Spelthorne Locality as an experienced leader and practitioner, with a lot to both share as well as learn. The locality team has provided the right framework for me to expand my experience. As an Assistant Team Manager, my task has been to nurture and develop the culture and practice within the team, the success of which has only been possible because of the support I have received from my leadership, who mentor and support me, as well as the support I have received from the rest of the team. The culture has been that of a learning organisation with an unwavering commitment to the well-being of each other as well as that of the residents they support in Spelthorne. Because of this, my commitment to the team is just as unwavering for the foreseeable future." - Richard Otim, Assistant Team Manager

About the Team

Spelthorne Locality Team is one of eleven locality teams working across Surrey to support our adult residents with physical disabilities and older persons. You will be working in the surrounding areas of Staines, Ashford, Sunbury, Shepperton and Laleham. We aim to promote people's independence and wellbeing, through personalised care and support that focuses upon their strengths, the outcomes they want to achieve and enables choice and control.

About the Role

As a Senior Social Worker, we will put you in the best possible position to assess the social care needs of our service users, providing direct positive intervention to some of our more complex service users and support for their carers. Within this role, you will be expected to provide support and supervision to staff. With mentoring and support from our frontline managers and experienced colleagues, we will enable you to become the best social worker you can be.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Professional qualification in Social Work and current registration with Social Work England. Successful completion of an Assessed and Supported Year in Employment (ASYE) programme if qualified as a social worker after June 2012
• Safeguarding knowledge as well as knowledge and experience of current legislation, including the Care Act and the Mental Capacity Act and its application to practice in a social care setting
• Substantial post qualification professional experience as a Social Worker
• Experience in carrying out safeguarding enquiries, carrying out assessments within the community and working with a diverse group of individuals and partner agencies
• Commitment to your own professional development
• You will have experience of, and be able to provide, professional, reflective supervision, guidance and advice to less experienced social workers, including those completing ASYE and social work students.

You will need to have the willingness and ability to travel around the county to meet the demands of the role.

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 6th May 2024 with interviews planned for week commencing 13th May 2024.

We look forward to receiving your application and personal statement, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Please scroll down to access the full Job Description and Person Specification located in Documents to download. If you have further queries please dont hesitate to contact the line manager using the contact details below.

Band 6 Occupational Therapists work as part of a large dynamic and proactive therapy team with good working relationships across the MDT in order to contribute to the delivery of high quality service across the health economy.

The Occupational Therapists are highly valued and given the opportunity to be creative with their intervention in order to put the needs of the patient first.

The team see patients admitted to the acute medical wards within the William Harvey Hospital. The post holder will offer comprehensive assessment and treatment for patients referred for Occupational therapy and work as an essential part of the multi-disciplinary team to deliver therapy and support comprehensive discharge planning.

Main duties involve:
• To manage daily a clinical caseload of patients, and be responsible for the assessment, formulation and treatments and to give specialised therapy advice to members of the MDT.
• To deputise for Team Leader on clinical and managerial issues within the team
• To be actively involved with training within the Department in support of new graduate Occupational therapists, student therapists, therapy apprentices and support workers alongside other senior members of the team.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.


This advert closes on Monday 8 Apr 2024

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. If you need an application form in an alternative format please let our recruitment team know so they can help you with this. All information you supply on your application should, to the best of your knowledge, be true and accurate. Interviews are due to take place on the 22nd April. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

To be responsible for the design, installation and management of the Network Infrastructure, Unified Communications and Server Infrastructure. Provide strong trouble shooting and technical skills to resolve complicated issues using the relevant diagnostic tools. Liaising with and providing detailed information to third party suppliers where necessary to resolve issues. Oversee the management of 3rd line Infrastructure support incidents & problems. Ensure systems are regularly tested, resilient, secure and meeting the companys needs.

Our client is seeking a diligent and proactive Senior Buyer to join their dynamic team in Blackpool. You would play a key role as part of a fast-paced Purchasing function at one of the UK's leading manufacturers of dispense systems for the beer, water, and soft drink industries, supplying to household names such as Budweiser, Britvic, Molson Coors, and Karcher.

Offering an attractive salary of £35,000 - £41,000 dependent on experience plus benefits including…
- 4.5 day working week with midday finish every Friday
- Pension is 5% contribution and 3% Company contribution, Medicash
- Fantastic career progression opportunities

This is a fantastic opportunity for a skilled buyer with experience of purchasing processes within a manufacturing background, ideally with experience of purchasing protocols using a MRP system, ideally NetSuite. You'd be joining a business which invests in its people, boasts excellent employee retention and staff engagement levels, and continues to develop incentives to support and maintain these levels of engagement.

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The Role
As Senior Buyer you would play an integral part of the manufacturing process, working closely with other depts within the business. You will ensure the effective management of suppliers to achieve the required performance targets, in conjunction with the internal stakeholders including production, operations, finance, quality and operational needs.

Key responsibilities will include…
- Ensure Pre-Purchase order authorisations are in place
- Complete and submit the order release process, with all appropriate documentation for authorisation
- Ensure all orders are in line with production / sales timescales requirements to ensure production continuity
- Oversee supplier set-up, strategic ordering, ensuring all parts and material are delivered on time in full
- Ensure effective communication and escalations of initial purchasing issues in a timely manner
- Maintain order record in form of order log or other appropriate mechanism

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The Candidate
The ideal candidate for Senior Buyer will possess…
- Significant experience working within a Purchasing function within an Engineering manufacturing environment
- Fully conversant with using MRP systems to determine "Demand Planning"
- MCIP qualified or working towards CIP's Qualification or desire to complete
- Excellent communication abilities - able to evidence successful application of negotiation skills
- A proactive approach to problem-solving, planning, and maintaining high-quality standards
- The ability to represent the company confidently to key suppliers and stakeholders

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The Company
A reputable company specialising in the design and manufacture of dispense systems for the beer, water, and soft drink industries. They are committed to delivering exceptional quality to their clients, and value the professional development of staff by providing opportunities for growth and learning in a supportive environment.

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This Senior Buyer role offers a fantastic opportunity for a procurement professional to make a significant impact within a leading company and contribute to their continued success through strategic procurement initiatives. If you are driven, detail-oriented, and ready to take on a challenging yet rewarding position, we encourage you to apply.


INDMP

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Location: Ashford, Kent
Company: QinetiQ Target Systems (QTS)
Package: Highly Competitive Salary + Benefits Package
Role Type: Full time / Permanent
Role ID: SF16449

Be part of the QinetiQ journey. Join us as a Senior Composite Design Engineer at our QinetiQ Target Systems (QTS) in Ashford site where you will have the opportunity to work with cutting-edge technology and many of the industry's most brilliant minds.

QTS is a wholly owned subsidiary of QinetiQ Group PLC specialising in the design and manufacture of a range of state-of-the-art Unmanned Aerial and Surface Target systems including the world leading Banshee target. The effectiveness of military operations at the front line is based on the Armed Services having the right equipment and having effectively trained against realistic threats. To achieve this, military equipment needs to be rigorously tested and integrated with the war fighter, and comprehensive training conducted prior to entering the theatre of operations.

QTS is a world leader in the design, development, manufacture and operation of advanced target systems for live-fire training exercises and weapons test and evaluation.

The role:

As a Senior Composite Design Engineer, reporting to the Mechanical Engineering, you'll have a role out of the ordinary. You will provide expertise and leadership in developing, designing and testing the necessary mechanical products and systems per requirements and specification. Concentrating on our composite parts, their design analysis and testing.

Day-to-day you'll:

• Provide expertise in the design, development and testing of mechanical components, specialising in composite components
• Perform mechanical component development and integration; use Computer-aided-Design (CAD) concepts and applicable methods and procedures
• Participate and direct engineering activities to define product requirements, create designs, and perform simulation testing and validation of final hardware components
• Solve problems within the bounds of existing procedures; analyse information and standard practices to make judgements
• Hands on with mechanical development and integration assignments
• Conducts value analysis during the product design phase while optimising development costs
• Solve technical problems and improves existing designs
• Able to take initiative, prioritise and complete work within given timeframes
• Supervise other members in the team to deliver small projects and packages of work and act as line manager to half the Mechanical Engineering team
• Delegate for the Mechanical Engineering Manager when absent as appropriate

This role is full time at based at our Ashford site. Opporuntity for hybrid working in future.

Essential experience of the Senior Composite Design Engineer:

• Strong knowledge of CAD preferably Solid works
• Knowledge of the following areas:

• Composite Products design and analysis.
• Additive Manufacturing
• Finite Element Analysis
• Aeronautical design and aerodynamics

The ability to manage small to medium projects delivering results to time and cost utilising other team members when needed Good knowledge and ability to apply core concepts of engineering Effective interpersonal, verbal and written communication skills to drive tasks to completion

The following experience would be desirable:

• Experience of managing small teams to deliver packages of work
• Knowledge of:

• Welded Structures
• Sheet Metal
• Machined Components

Qualifications for the Senior Composite Design Engineer:

• Post-secondary degree or equivalent experience in Engineering and proven experience in composite design, development and analysis.

Please note that all applicants must be eligible for SC clearance, as a minimum.

Our Benefits

• Generous holiday allowance
• Health Cash Plan, Private Medical Insurance and Dental Insurance
• Matched contribution pension scheme, with life assurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• Holiday Trading is a benefit that allows most employees to buy up to 5 days' additional leave
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant
• Payroll Giving and Volunteering - helping charities and local community

Application Guidance:

If you have a disability or need any reasonable adjustments during the application and selection stages, please contact your regional recruiting team in strictest confidence. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Successful candidates need to hold a BSc/MSc in Physiotherapy and be HCPC registered. Candidates will have a proven history of providing patient-centred care within physiotherapy service. It is important for candidates to be able to communicate effectively with all disciplines involved in a patients care both those from within the organisation and those outside to ensure effective multidisciplinary working, while maintaining accurate patient records in line with the Chartered Society of Physiotherapy standards and Trust and service standards and policies. To ensure timely and effective communication with the clinical/therapy leads and senior staff on all professional matters. There is a need to attend staff meetings and actively participate ensuring understanding of information imparted. Additionally, to engage within the departmental objectives to progress the physiotherapy service. To work under the supervision of a clinical specialist physiotherapists to apply clinical skills in assessment, treatment and evaluation in line with the iMSK pathways. QUALIFICATIONS AND FURTHER TRAINING Essential Diploma/Degree leading to inclusion on HCPC Physiotherapy register Experience in MSK and evidence of relevant post registration training and professional self-development Experience of working in a team and contributing to team decisions Experience of managing and prioritising own caseload Experience of working with physiotherapy assistants and ability to delegate Involvement in appraisal system as an appraisee. Teaching of patients, carers, peers and other health care staff Share the Trust vision, values, strategic objectives and key work programmes Desirable Experience of supporting staff Supervision of students