Total 1,570 sales marketing job vacancies in Wolverhampton, West Midlands

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities for Sales Assistant

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.
• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week (you may choose for daily working duration, can be 4-8 hours).
• Willing to work on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Get special discount for all LB products!
• Gain real life working experience in retail industry

A leading and successful company near Sowerby Bridge, Halifax is recruiting a Customer Advisor to work within the busy Customer Services department at the company head office on an initial 3-month contract with a view to go permanent.

The role is responsible for managing customer calls and queries into the organisation arising from several customer groups across the electrical industry, including export customers, with the aim of securing sales and profitable growth.
The role also provides first line product support for customers, field-based sales colleagues, and other internal departments.

Job Context:

• The role is part of a close-knit Customer Services department that is the first point of contact for incoming customer calls and product enquiries and is therefore a champion of the brand.
• The role scope covers the full customer service experience including management of customer queries, providing quotations, order book management, customer follow up and account management.
• The role holder will primarily work with a defined account base, as well as dealing with ad hoc queries from other customers or prospective clients. Management of sales campaigns and promotions will also be required.
• In addition, cover for dedicated sales order processing personnel will be required to support sales order processing and delivery enquiries.
• Provide first line product support across all product categories

Key Accountabilities:

• Telephone call handling to all customer groups.
• Responding to customer requests for price and availability, and delivery queries.
• Delivery of sales quotations in line with business KPIs
• Provide first line product support to external and internal customers (secondary technical support provided by product specialists).
• Proactive follow up of customer quotations to convert sales opportunities.
• Follow up digital marketing campaigns and promotions to generate enquiries and convert sales.
• Supporting orderbook management in line with customer enquiries and business processes.
• Provide support to field-based sales colleagues for customer, product, and system enquiries.
• Support the Commercial Manager in the issuing of price lists, contract price lists and tenders.
• Data inputting and editing using the company's D365 business operating system, ensuring customer information is current and accurate.

You need to have experience within customer services environment, system data entry and processing, strong verbal and written communication skills. You also need to be a reliable and motivated individual dedicated to delivering high levels of customer service and ability to work under pressure in a dynamic environment.
This position is initially 3 months with a view to go permanent, salary offered for this role is £24k, hours are Monday - Thursday 8.30am - 5pm with an early finish of 12.45pm on a Friday, 25 days holiday, pension.