Total 3 Contract finance banking insurance job vacancies in goole east riding of yorkshire dn14 5bt

RESPONSIBILITY AND AUTHORITY:

a) Management of the finance function and overseeing the finance team.

b) Review of budgets, forecasts, and cash flows.

c) Analysing variances and exploring potential problems with line mangers.

d) Making appropriate recommendations and advising of the impact on the business.

e) Review of the monthly consolidated P&L, balance sheet, and cash flow management.

f) Ensure timely completion of statutory and internal financial reports.

g) Preparation of financial modelling and analysis for investment decisions.

h) Ensuring that appropriate systems and internal controls are implemented and maintained.

i) Oversee all taxation and regulatory compliance issues.

j) Oversee the company’s risk management policies, including insurances and financial risk management.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal leave

責任與權力：

a) 管理財務職能並監督財務團隊。

b) 檢討預算、預測和現金流。

c) 與直線主管一起分析差異並探討潛在問題。

d) 提出適當的建議並對業務的影響提出建議。

e) 審查每月合併損益表、資產負債表和現金流量管理。

f) 確保及時完成法定和內部財務報告。

g) 為投資決策準備財務模型和分析。

h) 確保實施和維護適當的系統和內部控制。

i) 監督所有稅務和監管合規問題。

j) 監督公司的風險管理政策，包括保險和財務風險管理。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 事假

Job Brief:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Responsibilities:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirements:

1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. Excellent verbal and written communication skills in English is mandatory.
5. The ability to speak in Mandarin will be an added advantage.
6. Strong interpersonal skills and the ability to build rapport with customers.
7. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
8. Proficient in Microsoft Office and experience working with CRM systems.
9. Familiarity with digital banking products and services.
10. Ability to work flexible hours, including weekends (24/7)