Finance Assistant - Immediate Start
City Centre, Hybrid (3 days from home)
£12.46 per hour

A Bit About the Company
Our client is a well-respected organisation with a fast-paced finance team at the heart of its operations. With a focus on precision and efficiency, they are looking for a Treasury Assistant to join their dynamic team during a crucial year-end period. This is a temporary 6 month assignment.

A Bit About the Role
As a Treasury Assistant, you'll play a vital role in supporting the Treasury team, focusing on high-volume bank reconciliations across multiple accounts and payment systems.

Key responsibilities include:
* Preparing and completing weekly/monthly reconciliations for a wide range of accounts.
* Matching and resolving high volumes of transactions with accuracy.
* Supporting balance sheet reconciliations and working closely with accounts payable/receivable teams to resolve unmatched items.

This is a fast-paced role requiring attention to detail and the ability to thrive under tight deadlines. You'll gain valuable hands-on experience while contributing to a high-performing team.

A Bit About You
We're looking for a proactive and detail-oriented finance professional with:
* Relevant qualifications (HNC or equivalent) or strong experience in finance.
* Excellent numeracy and advanced Excel skills.
* Proven expertise in bank reconciliations and high-volume transactional finance.
* Strong communication, organisational, and problem-solving abilities.

If you're highly organised, thrive in a busy environment, and are ready to hit the ground running, this role is for you.

Interested in this role or other transactional finance opportunities?
Contact Eilidh Smith:
eilidh.smith@search.co.uk
07469 413145

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

The Bishop Fraser Trust

Finance Officer

Grade D SCP 6 11 (£25,183-£27,269)

37 hrs Per Week

All Year Round

Permanent Contract

Required ASAP

As a Trust we believe that we exist to help our children, staff and communities experience ‘Life in its Fullness’ (John 10:10).

If this strikes a chord with you, then we would love to hear from you!

Our family of schools currently consists of; one all through school, three secondary schools, one with a sixth form and one primary school. While each school holds its own unique identity, we work together collectively to achieve our mission to provide ‘Life in all its fullness’ through the highest quality education, training and outcomes for all.

Main Duties:

To provide comprehensive, customer focused financial support in accordance with the Academies Financial Handbook and the MAT’s Scheme of Financial Delegation

We are seeking an individual who:

• Is a great team player, friendly, and professional
• Is accurate and has an eye for detail
• Enjoys working individually, as well as part of a team and is able to communicate effectively with all stakeholders (mainly staff and suppliers, but also parents and pupils)
• is courteous and approachable whilst delivering high standards of customer service whether face to face, on the phone or online.
• Is confident in liaising with a variety of staff at all levels
• Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
• Has the ability and willingness to work flexibly to meet the demands of the role, working to deadlines (i.e supplier payments)

In return we can offer:

• A supportive and encouraging staff team
• A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
• 24/7 access to an Employee Assistance Programme
• Fantastic facilities

Application information:

For more information, or for an informal chat about the role please contact Kim Swinton, the Trust Finance Manager by emailing kswinton@thebishopfrasertrust.co.uk

To apply please complete the attached application form, and supporting statement, ensuring that you show how you meet items on the person specification and explaining why you are applying for this post. Please submit your completed application and letter to: recruitment@thebishopfrasertrust.co.uk

Please do not send CV’s as they will not be considered.

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview.

Closing date: Tuesday 26th November 2024 @ 9.00am

Interviews: TBC

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Job Title: Treasury Finance Analyst (3-6 Month Contract)
Location: Glasgow City Centre (Hybrid)

Contract Duration: 3-6 months
Start Date: Immediate (1-2 weeks)

I am currently recruiting for a Finance Treasury Analyst to join our clients finance team on a 3-6 month contract, with the option to work hybrid from their Glasgow office. You will work Monday - Friday 9am - 5pm. The hourly rate will depend on experience, however will range from £15-20 per hour, depending on experience.

Key Responsibilities will include:

• Daily funding bank transfers
• Reconcile accounts on treasury workstation
• Foreign exchange payment transfers
• Month end bank statements
• Proficient in excel to complete monthly cash reporting
• Maintain team mailbox and queries
• Experience in Oracle desirable Experience in Treasury/Finance background desirable
• Ability to be a quick learner

If you are available for contract work and have the suitable financial services experience, then please apply now or get in touch now for further details now on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Finance Assistant (remote)
Glasgow
£22,310

Monday to Friday, 9am to 5:30

Are you keen to progress your career in Transactional Finance? How does working remotely suit you?

I am recruiting for a Finance Assistant to join our rapidly growing client, specialising in business sales. After an initial training period in Glasgow, this role will transition to fully remote, allowing you to work from home and avoid rush hour commutes.

Benefits:

• No daily commute
• Work from the comfort of your own home
• Comprehensive and structured training programme
• Occasional on-site work for team interaction

Duties and Responsibilities:

• Cash collection and matching
• Batching invoices and posting payments to the system
• Answering and making calls to customers
• Managing high volumes of invoices and payments
• Handling customer emails and sending out communications

This role involves a highly transactional environment, so attention to detail and efficiency are essential.

We are looking for someone who:

• Has prior experience in a finance department (preferable)
• Is eager to learn and develop their skills
• Has excellent communication skills, both verbal and written
• Is comfortable handling high volumes of transactions
• Has a proactive attitude and strong organisational skills

This position would suit someone who has completed an office apprenticeship and is looking to advance their career. It's a fantastic opportunity for someone seeking comprehensive finance experience.

If you are interested in this exciting opportunity, please apply today! eilidh.smith@search.co.uk / 07469413145

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Finance Manager (Hybrid)
Glasgow City Centre
Circa £45,000

An established accountancy practice in Glasgow is seeking a proactive and experienced Finance Manager to join their dynamic team. This role is essential for managing client relationships, overseeing account management processes, and ensuring the delivery of high-quality accounting services.


What is offered:

• Hybrid working model
• Full study support
• Regular team events and nights out

In this role, you will:

• Oversee the day-to-day management of a diverse portfolio of clients, providing exceptional service and support.
• Supervise and mentor a team of 5, support staff, ensuring they are trained and equipped to meet client needs.
• Review and approve financial statements, tax returns, and other compliance-related documents to ensure accuracy and adherence to regulations.
• Act as the primary point of contact for clients, addressing queries and resolving issues in a timely manner.
• Prepare and present reports on client accounts and team performance to the Managing Director.
• Maintain up-to-date knowledge of industry trends, changes in legislation, and best practices to provide informed advice to clients.

The ideal candidate:

• Part-qualified (ACCA, CIMA, or equivalent) or qualified by experience.
• Proven experience in an accountancy practice, with a strong background in client management.
• Demonstrated management experience, with the ability to lead and motivate a team.
• Proficiency in accounting software such as Xero, QuickBooks, and Sage.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Effective communication and interpersonal skills, with the ability to build strong relationships with clients and team members.

This is a fantastic opportunity for part-qualified individuals to further develop their careers. Join a supportive team, gain handson experience, and take the next step in their accounting journey.

If ready to make an impact, apply today! Please contact eilidh.smith@search.co.uk or call 07469413145.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Glasgow covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Finance Assistant
£25,000
Glasgow City Centre

We're recruiting for a Finance Assistant to join a leading property management and factoring company based in the heart of Glasgow City Centre. If you're organised, great with numbers, and eager to develop your finance skills, this could be the perfect role for you!

Key Responsibilities:

• Register utility invoices on the CPL system
• Handle customer calls and emails
• Resolve customer queries with colleagues
• Post and bank customer cash and cheques
• Process incoming BACS payments
• Reconcile daily card payments
• Organise customer refunds
• Update monthly contractor payments and add new contractors to CPL
• Allocate contractor invoices for approval
• Reconcile statements

What We're Looking For:

• Experience in property management is preferred but not essential
• Strong attention to detail and organisational skills
• Excellent communication skills for dealing with customers and colleagues
• Familiarity with accounting systems and proficiency in Excel

Why Apply?

• Salary of £25,000
• Excellent location in Glasgow City Centre
• Opportunity to join a growing company with room for progression

If you're ready to bring your finance skills to a fast-paced property management environment, apply today and become part of a dedicated team!

For any questions or queries please contcat me on eilidh.smith@search.co.uk / 07469413145

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Bishop Fraser Trust

Finance Officer

Grade D SCP 6 11 (£23,893 - £25,979)

(Pay Award Pending Effective April 2024)

37 hrs Per Week

All Year Round

Permanent Contract

Required ASAP

As a Trust we believe that we exist to help our children, staff and communities experience ‘Life in its Fullness’ (John 10:10).

If this strikes a chord with you, then we would love to hear from you!

Our family of schools currently consists of; one all through school, three secondary schools, one with a sixth form and one primary school. While each school holds its own unique identity, we work together collectively to achieve our mission to provide ‘Life in all its fullness’ through the highest quality education, training and outcomes for all.

Main Duties:

To provide comprehensive, customer focused financial support in accordance with the Academies Financial Handbook and the MAT’s Scheme of Financial Delegation

We are seeking an individual who:

• Is a great team player, friendly, and professional
• Is accurate and has an eye for detail
• Enjoys working individually, as well as part of a team and is able to communicate effectively with all stakeholders (mainly staff and suppliers, but also parents and pupils)
• is courteous and approachable whilst delivering high standards of customer service whether face to face, on the phone or online.
• Is confident in liaising with a variety of staff at all levels
• Demonstrates personal resilience and role models those personal qualities we wish to instil in our young people
• Has the ability and willingness to work flexibly to meet the demands of the role, working to deadlines (i.e supplier payments)

In return we can offer:

• A supportive and encouraging staff team
• A paid premium to a Healthcare Cash Plan to claim back contributions towards dental, optical and other medical costs
• 24/7 access to an Employee Assistance Programme
• Fantastic facilities

Application information:

For more information, or for an informal chat about the role please contact Kim Swinton, the Trust Finance Manager by emailing kswinton@thebishopfrasertrust.co.uk

To apply please complete the attached application form, and supporting statement, ensuring that you show how you meet items on the person specification and explaining why you are applying for this post. Please submit your completed application and letter to: recruitment@thebishopfrasertrust.co.uk

Please do not send CV’s as they will not be considered.

The Bishop Fraser Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to child protection screening including an enhanced disclosure from the Disclosure and Barring Service and also past employment checks. We are an equal opportunities employer. References will be sought prior to interview.

Closing date: Monday 21st October 2024 @ 9.00am

Interviews: TBC

Job Title: Treasury Finance Analyst (3-6 Month Contract)
Location: Glasgow City Centre (Hybrid)

Contract Duration: 3-6 months
Start Date: Immediate (1-2 weeks)

I am currently recruiting for a Finance Treasury Analyst to join our clients finance team on a 3-6 month contract, with the option to work hybrid from their Glasgow office. You will work Monday - Friday 9am - 5pm. The hourly rate will depend on experience, however will range from £12.50 - £15.38 per hour.

Key Responsibilities will include:

• Daily funding bank transfers
• Reconcile accounts on treasury workstation
• Foreign exchange payment transfers
• Month end bank statements
• Proficient in excel to complete monthly cash reporting
• Maintain team mailbox and queries
• Experience in Oracle desirable Experience in Treasury/Finance background desirable
• Ability to be a quick learner

If you are available for contract work and have the suitable financial services experience, then please apply now or get in touch now for further details now on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

My client has an exciting opportunity for a Finance Administrator to join their team! The role would suit someone who is looking for their first role in finance or someone looking to build upon their current experience.

Reporting into the senior management accountant, the successful candidate will be responsible for the duties listed below:

Main Responsibilities

• Confirmation of invoicing & working with external stakeholders to resolve invoice queries.
• Preparation of weekly finance dashboards to support the finance team and wider business units.
• Putting together the reporting packs for internal and external stakeholders.
• Ensuring costs are captured and input correctly in finance database.
• Prepare charges for inclusion in monthly billing cycles
• Offer ad-hoc support to the finance team and wider operations team where required.

We are looking for someone who possess the below skills:

• High level of attention to detail
• Ability to prioritise workload effectively
• Strong Excel skills

Upon starting the role, full training on internal finance systems and standard business practices will be given.

My client is offering a competitive salary of between £24,000 - £26,000 alongside, hybrid working, generous holiday entitlement and private healthcare.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted.
• Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data.
• Monitoring incoming bills and submit to finance.
• Filling all documents, and coordinating with related divisions regarding document completeness.

My client has an exciting opportunity for a Finance Administrator to join their team! The role would suit someone who is looking for their first role in finance or someone looking to build upon their current experience.

Reporting into the senior management accountant, the successful candidate will be responsible for the duties listed below:

Main Responsibilities

• Confirmation of invoicing & working with external stakeholders to resolve invoice queries.
• Preparation of weekly finance dashboards to support the finance team and wider business units.
• Putting together the reporting packs for internal and external stakeholders.
• Ensuring costs are captured and input correctly in finance database.
• Prepare charges for inclusion in monthly billing cycles
• Offer ad-hoc support to the finance team and wider operations team where required.

We are looking for someone who possess the below skills:

• High level of attention to detail
• Ability to prioritise workload effectively
• Strong Excel skills

Upon starting the role, full training on internal finance systems and standard business practices will be given.

My client is offering a competitive salary of between £24,000 - £26,000 alongside, hybrid working, generous holiday entitlement and private healthcare.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Glasgow, Perth, Reading or London with regular travel to the Netherlands.

Salary: Competitive + car /car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

Join Project Lely, a 2GW offshore wind farm located 62km off the coast of the Netherlands, developed by Noordzeker, a joint venture between SSE Renewables and APG.

As Finance Director, you will be at the forefront of delivering a multi billion € project, overseeing the financing and financial management of this major project. You'll lead financial reporting, maintaining robust financial controls, and ensure the project business case meets shareholder investment criteria. You'll deliver the financing plan, and achieve the economic measures outlined in the business case while providing strategic financial advice to the leadership team and shareholders. As a key team member, you will spend significant time in the Netherlands, especially during project milestones.

This is a unique opportunity to shape the future of clean energy and drive innovation in a high-profile, international project. The main responsibilities include:

- Undertaking a leadership role in guiding the projects strategic direction and team management, while ensuring that safety and environmental principles are prioritised. You'll advise on strategic planning, provide offering financial analysis and input during long-term planning sessions, and help develop a standard project finance performance framework aligned with business needs.

- Securing debt finance, leading the development of financing strategies, managing external advisors, and overseeing the delivery of finance documentation and due diligence reports. You'll also develop and improve the business case to support investment decisions and coordinate shareholder and advisor support during any equity divestment processes.

- Financial management and governance, including ensuring compliance with regulatory requirements, managing debt facilities, and overseeing cash and liquidity. You'll handle the preparation of financial statements, manage year end reporting, and provide detailed project insights for external reporting.

- Leading the negotiation and finalisation of Corporate Power Purchase Agreements (CPPAs), ensuring the terms support the projects business case, financing, and risk minimisation.

- Engaging with and reporting to shareholders and lenders, providing regular updates and effective communication to all stakeholders. You'll offer comprehensive financial and business analysis to assist stakeholders in making informed decisions throughout the project's lifecycle, ensuring management information is centrally coordinated and analysed.

What do I need?

To be considered for this role, we would love you to have:

- Degree (or equivalent) with a postgraduate accountancy qualification along with extensive experience in project financing and financial management of infrastructure projects and bank-financed projects, including direct experience with large offshore construction projects.

- Advanced knowledge and understanding of project management systems and governance arrangements for large capital projects. Experience of managing several complex projects and processes at the same time, with expertise in project controls processes and systems.

- Ability to interpret and assimilate multiple data sources, including external market data, to produce meaningful insights, appropriate recommendations, and clear actions.

- Skilled in communicating financial performance to the wider project team, embedding financial understanding within the business. Ability to influence project delivery strategy and translate this into programs, opportunities, or activities that improve the business case or mitigate risk.

- Experience analysing and negotiating commercial terms within major construction, operations, and offtake contracts.

About our Business

Our SSE Finance function has a key part to play in fulfilling SSE's obligations as a UK-listed company, providing expertise and services that can be shared across the SSE Group, and working in partnership with all businesses to provide services tailored to their specific needs. SSE operates in a highly regulated and increasingly competitive environment, and our role is to ensure that we gather, compile, analyse and recommend on the financial strategy for our businesses, identifying opportunities to drive efficiencies and create value for SSE now, and in the future.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Kimberlee on 01738 345523.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

I am currently recruiting for a fantastic Health care Insurance Company, to join them as a Data Entry Administrator, within their accounts and finance department, on a 6-month contract. Hours of work are Monday - Friday 9.00 - 5.00. You will be based in the Greenock office with a pay rate of £11.60 per hour.

I would be interested to speak to Accounts & Finance graduates or people who are experienced in data entry.

You must be available to start immediately with no notice to give and be able to commit to the assignment until at least January 2025. If you are an experienced data entry clerk, with excellent attention to detail then we would love to hear from you.

You must be able to pass a Credit Check and Disclosure Scotland Check.

Key Duties will include:

* High volume data processing working to strict company guidelines
* Working to KPI's to ensure data is processed quickly while paying meticulous attention to detail
* Ensuring productivity targets are met with no service penalties incurred
* Copying and pasting information from one system to another database
* Using several systems at once ensuing information is accurate
* Carry out ad hoc admin tasks for other team members and the Customer Service Manager
* Liaise with both agents and claimants by phone or email correspondence
* Investigate any questionable claims

If you are available for work immediately and have the correct experience for this role, then please let me know now or email me on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Join our community.

An exciting opportunity has arisen for an Insurance Consultant within our Insurance Direct Team in Glasgow, a centre of excellence for the bank. The role offers a salary within a range of £23,036 to £27,101, in addition you would receive a £500 Flexible benefit and be included within a discretionary performance related bonus scheme. Salary will be dependent on experience and would be confirmed at offer should your application and interview be deemed successful.

At Santander we're driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank with a human touch and deliver an outstanding customer experience living our values of Simple, Personal and Fair.

You'll receive inbound calls and arrange follow-up appointments which you will manage personally through your diary. Quality conversations are crucial, our calls allow you to build relationships and identify opportunities to help protect our customers.

You'll be given support and development to help you maintain competence in your product and process knowledge while providing exceptional customer service. Working together, we strive to coach and develop you to your full potential, broadening your skills and supporting career growth.

The difference you will make.

• Discussing insurance needs to deliver products and services that are right for our customers
• Demonstrating excellent customer service through a mixture of inbound calls and follow-up appointments
• Managing your own diary and taking responsibility for your personal and professional development
• Working within policies and guidelines, meeting regulatory expectations

What you will bring.

• Previous experience in a customer service environment
• Customer focused and positive approach to work

It would also be nice for you to have.

• Excellent communication skills
• Great listening skills
• Knowledge of Mortgages and Insurance
• Knowledge of Microsoft Office Packages

What else you need to know.

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This role is based in Glasgow and our current expectation is at least 3 days in an office every week. This is a full-time permanent role.

The working hours will be 35 hours across Monday-Friday 8am to 6pm & Saturday 9am-4pm.

Everyday Inclusion.

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.

In addition to your salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• Starting salary of £23,036.00 plus a £500 annual cash allowance to spend on our great range of benefits
• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Eligible for a discretionary performance-related annual bonus
• Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
• Free access to wellbeing apps and up to three weekly online classes via our partnership with Gympass
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
• Support your favourite causes through charitable giving and our community partnerships
• Share in Santander's success by investing in our share plans
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more

Right to work in the UK.

Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa or work permit. If you do require a working visa/permit this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa/permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.

What to do next.

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.