Total 50 fb tourism hospitality job vacancies in Bolton, Greater Manchester, BL7 9PP

Reservations Manager (Full-Time)

Salary: Up to £38,000 per annum

Location: Aldgate East Onsite

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

• Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

An awesome role for an awesome professional

Our Reservations Manager will direct the activities of the Reservations Department, and be responsible for the overall planning of groups, transient reservations and maximising inventory. Working closely with the central reservations and front office teams to convert transient reservations, you will drive group sales strategy in liaison with the hotels Front Office Manager, whilst maximising sales opportunities by passing all sales leads for new business to our dedicated sales teams.

This is an exciting reactive role that will support the established quality and guest service standards and departmental revenue and profit goals. You will work with our Front Office Manager to ensure the agreed strategies are executed for pricing, management of room inventory and/or the yield hurdle points, distribution OTA channels and market segment mix. You are key in ensuring the hotel capitalises its opportunities and maximises its revenues relating to all reservation channels.

Yours will be an extraordinary role:


Maximise conversion of all direct booking enquiries through electronic or voice channels.
Maintain procedures for security of credit and financial transactions, guest security/data protection.
Use company and Hyatt tools and systems and processes (Opera, Reserve, Hysat, Prio etc ) to maximise revenue.
Assist with developing plans to increase occupancy and ADR.
Support the Cluster Revenue Manager, by implementing the agreed revenue strategies via use of revenue systems on a daily basis. This includes the responsibility for any agreed manipulation of the yield hurdle points and daily inventory balancing where appropriate.
Understand the composition of hotel profitability and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
Manage all offline channels and any rate parity issues. Including but not to limited to room types and sells strategy.
Manage contracting relating to direct Group sales.
Manage incoming reservation enquiries and secure business in line with agreed strategies, booking policies and procedures.


Ours is no ordinary hotel!

The 280-room Hyatt Place London City East – is managed by the award winning Cycas Hospitality, ours is the first property under the Hyatt Place brand in Central London. The hotel occupies a prime position in the bustling district of Aldgate on Whitechapel road, close to brick lane and minutes from the heart of London’s Financial district. Set across nine floors, the hotel features a stunning Skyline bar & terrace - PocketSquare, alongside our Sicilian Restaurant - Zoom East - a vibrant art led restaurant space, with private dining room – the orangery with its own external courtyard.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best purposeful hotel experience for the most selective of smart self-reliant business travellers, then please read on as you’re somebody we want within our Hyatt Place team.

INTERESTED?? CLICK APPLY NOW

About Cycas Hospitality

Cycas Hospitality is the leading, pan-European hospitality management company, operating all categories of hotels and serviced apartments for private and institutional investment partners. With a portfolio of more than 40 branded and independent properties across twelve European countries, our collection brings together a range of key-city locations, travel hubs and leisure destinations.

We partner with all the major, global brands as well as curating independently branded hotels. Our hotels encompass the full spectrum, ranging from limited-service to full-service, boutique, extended-stay and luxury hotels in addition to high-end serviced apartments. Cycas is focussed on delivering outstanding guest experience to drive superior top and bottom-line investor returns.

Our core purpose is to develop and inspire Europe’s best hospitality team, and we are incredibly proud of the team we have assembled, both within our hotels and specialist hotel support teams. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Nights Supervisor

Salary: Up to £30,000 + Room Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

Jubilee Hospitality are looking for Catering/ Hospitality Managers/ Leaders to transition from Operations to join our Passionate Recruitment Team!

Are you a successful manager/ leader within the hospitality industry? Are you ready for a new challenge that leverages your experience? Look no further!

We are seeking exceptional individuals with a proven track record of managing a team. If you have a genuine passion for catering/ hospitality/ events and a natural affinity for people, we want to talk to you.

As a Recruitment Consultant, your role will be pivotal in shaping our growing business. We prioritize your personal and professional growth, providing ample time for adjustment and a supportive environment. Rest assured, we understand your journey because all our recruiters have transitioned from various hospitality leadership roles.

Jubilee Recruitment is led by industry professionals who truly comprehend the essence of our field. Before you join us, we encourage you to speak with any member of our team. They'll gladly share their success stories, highlighting how they've flourished with us.

Your efforts will be generously rewarded as a valued team member. Enjoy a competitive salary, starting at £25,000- £28,000 pa basic, complemented by an attractive commission structure. For the right candidate your realistic total earnings could reach £35,000 - £40,000 within 12 months. With uncapped bonus this can be expected to rise considerably as you become more established.

If this opportunity intrigues you, don't hesitate to message us. Let's discuss how you can contribute to our vision and embark on an exciting new chapter together.

Job Scope

The Finance Assistant (FA), will provide general assistance in all areas of the hotel accounting function enabling the Accounts Manager to provide timely and accurate financial information to the Local management of the Hotel, Regional Financial Controller, Chief financial officer of the Management Company and Owners. The FA will support all, in maintaining sound control, procedures, adhering to Company policy in respect of administrative, accounting and legal matters and exercising proper management over the business assets.

Key Relationships


All HODs / The GM / RFC
All Operational Departments
External Suppliers


Key Job Responsibilities:

Operations


To collect, process and consolidate daily Reception and F&B Banking and ensure all documentation is filled prior to collection from G4S.
Daily checks to be done for all Cash Refunds
To check Paid Outs daily for authorisation
To prepare and control the change and Float requirements for Front Office and Outlets in the Hotel
To undertake surprise float counts monthly in Reception and all F&B Outlets
To audit, prepare and issue Cashiers float counts daily
To ensure all Cashiering related discrepancies are dealt with promptly
To issue, control and reconcile all Petty Cash payments
To ensure all foreign currency exchange has relevant backup, according to Money Laundering requirements; if applicable
To Check, investigate, post corrections, balance and compile a reconcilaition consolidated report for Credit Cards daily
Daily check and log all Credit Card Refunds
Reply to all Disputed Credit Card queries in time provided by Bank.
Daily prepare and issue the Daily Management Report to all HODs of the Hotel
To check and prepare summary sheet for the Daily Revenue Allowances, Voids, No Sales, Complimentary & House Rooms for authorisation from relevant Exec Managers
To check if all Revenues have been posted to the correct Revenue Streams
On a monthly basis – check, process and ensure gratuities & incentives are authorised by the relevant Managers


Credit Control (Accounts Recievable)


To check Sales Ledger invoices for accuracy, i.e. correct rate, Company / Travel agent name, address and ensure that all relevant information and backup is attached.
All Invoices need to be sent either by post or email within 5 working days of them being City Ledgered.
All Sales Ledger queries received from Guests and Companies to be dealt with on the day received.
Create and process concessionaire invoices as well as credit notes as and when required.
To administer and communicate the process and requests of "new" client set ups on Opera.
Check, create & send Airline Invoices / summaries to Airlines as agrred.
Hold weekly meeting to monitor that Paymasters (One Accounts in Guest Ledger) are being closed off on a timely basis


Performance Indicators:


To meet deadlines set
To ensure all archiving is done in a systematic manner, adhering to PCI and GDPR laws
Operate at optimum efficiency to meet business needs, follow Standard Operating Procedures and exceed statutory requirements in respect of health, safety and financial reporting standards.
Excellent inter-departmental & communication and co-operation
Demonstrate flexibility and ability to deal positively with new trends and changes.


Self-Management:


Comply with hotel rules and regulations and provisions contained in the employment handbook.
Comply with company grooming and uniform standards.
Comply with timekeeping and attendance policies.
Actively participate in training and development programs and maximise opportunities for self- development.


Health Safety & Security:


Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
Familiarisation with emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Maintenance Manager and the Culture Coach.


General:


Comply with the company corporate code of conduct at all times.
Familiarisation with our winning ways which link to the desired behaviours that we expect all our employees to display.
Perform other tasks at the level of the role as directed by your line manager in pursuit of the achievement of business goals.
Desire and ability to improve your knowledge and abilities through on-going training.
Ability to work as part of a diverse team with colleagues from different viewpoints, cultures and countries.
Pro-actively pursue all practices in-line with company environmental initiatives.


The above is designed to help you in the understanding of your role and is not intended to be a definitive list of your duties, as flexibility in meeting company and guests needs is required by all employees.

Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo.

Both properties have together 74 suites & studio apartments which come fully equipped with everything our Guests will need to make themselves settle in and feel at home – a comfy bed, an efficiently designed kitchenette and space to unwind as well as laundry facilities on site.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your Guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

Both hotels are managed by Cycas Hospitality – We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.

Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have a hands-on approach, always come to work with a smile and want to make sure everyone around you leaves a smile as well than read on – you are just the character we are looking for. We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

About the role

Reporting to the Senior Duty Manager, you will lead our team on shift to deliver exceptional guest experiences, placing our guest satisfaction at the heart of our team service. You will do this through being a great team leader, motivating and coaching your colleagues to deliver our world of care promise. Above all else you will bring a sense of fun and optimism to your role, helping to maintain a positive atmosphere that exists across our teams.



What you should bring to our team:

● You will possess excellent communication skills.

● Your love for making guests stays memorable.

● Through your past experiences you can demonstrate how you have assisted with the training and developing of a team with a focus on providing exceptional guest experiences.

● Being proactive and completing tasks efficiently and following up where necessary.

● Proficiency with MEWS preferred but not essential.



Excellent Company Benefits


Full Time £30,282.00 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.

Breakfast chef

40hrs per week + Service Charge

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

•Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

What you will do as a Breakfast chef at Hyatt Place London City East

Join our dynamic team as a Breakfast chef at our Sicilian Restaurant , where we prioritize a restaurant focus and thrive on delivering exceptional dining experiences. Working alongside a small team of passionate chefs, you'll play a pivotal role in running breakfast, lunch, and dinner services with precision and flair.

In this fast-paced environment, you'll thrive under pressure, demonstrating strong communication skills to ensure seamless coordination across departments. Your expertise in people management will empower you to lead and inspire the kitchen team, fostering a collaborative and high-performing work culture.

If you're a dynamic, sociable individual with a passion for culinary excellence and a desire to join a fun and vibrant team, apply today to embark on an exciting journey with us. Take the next step in your career, and we'll swiftly guide you through our streamlined recruitment process with just one stage, ensuring a prompt response to your application.

Next Steps: We're excited to hear from you! Apply now, and we'll be in touch to arrange an interview and welcome you into our culinary family.



Our Restaurant Brand

Join our destination Kitchen & Bar. A contemporary and colourful restaurant, inspired by the food and culture of the island of Sicily. Experience the warmth of Mediterranean hospitality in the heart of East London. Our restaurant celebrates unashamedly the charm of Italian hospitality, with art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

Our restaurant & Bar, with its own private dining orangery and courtyard, brings together the fresh and vibrant tastes of Sicily cuisine, a glorious Mediterranean homage to Arabian-Italian fusion. Proudly partnering with some of East London’s top food & beverage suppliers, our very own aperitivo deli bar will showcase some of best sustainable Sicilian and British producers.

Pocket Square, Our roof top cocktail bar is a fashion statement, a flamboyant accessory, a uniquely flourished design, and unashamedly heritage.

PocketSquare Skyline Bar and Terrace is eccentrically local, outrageously striking and an alluring oasis that boasts unrivalled views of the city. Located on the ninth floor of the Hyatt Place London City East.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

Facilities Manager Job Description

Facilities Manager - London, Greater London, United Kingdom

Salary: £37,000 - £41,000 per Annum

Type: Full-time, Permanent

We are looking for an experienced Facilities Manager to join our team in London, Greater London, United Kingdom. The right candidate will be pivotal to our Cycas Hospitality's success and we are committed to providing a competitive package that reflects the candidate's skills and responsibilities.

As Facilities Manager, you will be responsible for the overall management of our facilities, including but not limited to, building maintenance, grounds maintenance, security, and health & safety. You will ensure that the facility is running smoothly at all times and that all safety standards and regulations are met.

Responsibilities:


Ensure that all facility maintenance and repair needs are met promptly and efficiently
Manage the safety of the building and grounds, including the implementation of safety procedures and regulations
Develop and implement security protocols to protect the facility and its contents
Manage and coordinate the activities of the facility staff
Develop and manage the facility budget
Ensure that the facility is compliant with all applicable laws and regulations
Develop and maintain relationships with vendors and contractors
Develop and implement strategies to improve efficiency and reduce costs


Requirements:


Bachelor's degree (or relevant experience) in Facilities Management, Engineering, or related field
2+ years of experience in facilities management or a related field
Strong knowledge of safety protocols and regulations
Excellent organizational and problem-solving skills
Ability to work independently and manage multiple tasks
Excellent communication and interpersonal skills


Benefits:

We offer a competitive salary plus common benefits associated with similar positions in the Travel & Tourism, Facilities Management, and Engineering industries, including but not limited to: medical insurance, pension plan, sick pay, and holiday pay.

If you have the required qualifications and are looking for an opportunity to join a successful team, please apply now!

To ensure that the highest standards of food and beverage and hospitality are demonstrated at all times. To complete all relevant procedures in relation to the respective department as laid down by the company. Promotes the desired work culture around our company values.

PASSIONATE - The energy that drives everything from the service philosophy to the commitment to delivering the best stay for guests

FORWARD - Always looking ahead to account for the needs of next-gen travellers. This includes spaces, amenities and technology.

ENGAGING -Welcoming guests in an inviting environment that allows for collaboration and exploring curiosity without pretence.

At Cycas Hospitality we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Key Relationships


F&B Supervisors
Head Chef
Suppliers
Colleagues
Team Members
Guests


Key Job Responsibilities


Bar Maintenance
Cellar Management
Assist with receiving and storage of goods
Maintain good food safety, hygiene standards and practices
Assists with preparations for food and beverage functions and service
Assists with cellar operations
Assists with the preparation of a food and beverage outlet for service including:

Cleaning f equipment
Cleaning and maintaining glassware and china fr service
Preparatin of bar station
Serving f beverages
Table service
Recrding of replacement stock
Billing prcedures of items consumed in line with hotel policy


Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled


Accountable for:

Self-Management


Comply with hotel rules and regulations and provisions contained in the Employee Handbook
Comply with company grooming and uniform standards
Comply with timekeeping and attendance policies
Actively participate in training and development programmes and maximise opportunities for self-development


Customer Service


Demonstrate service attributes in accordance with industry expectations and company standards to include: -

being attentive t guests
accurately and prmptly fulfilling guest requests
understand and anticipate guest needs
maintain a high level f knowledge which will enhance the guest experience
demnstrate a service attitude that exceeds expectations
take apprpriate action to resolve guest complaints


Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
Be able to promote the hotel products and services
Maintain a high level of product and service knowledge about all Cycas Hospitality hotels and Marriott Hotels Group hotels in your region

Join our team!

Are you a passionate Hospitality & Events Manager? If so, we'd love you to join our team and cover x5 GLL sites across Manchester!

This role sits within our Concessions division, catering for customers at visitor attractions. By continuously developing and keeping ahead of the competition through innovative catering and hospitality offers, our concessions sites aim to make every customer experience memorable. Away from the standard nine to five, these sites offer flexibility and opportunity for hospitality career growth.

What you'll be doing...

Responsibilities:

• Responding appropriately to incoming enquiries via phone and email and chasing to a conclusion
• Conducting site show rounds
• Liaise with external suppliers, prepare quotes, contracts and event proposals for events of all types, including internal and external
• Produce event detailed planners (including catering, cost, invoicing details, itinerary, room set up, entertainment, AV etc.)
• Conducting menu tasting while planning the event with the client
• Actively identify marketing and promotion opportunities
• Develop events from proposal right up to delivery, including set, communicate and maintain project timelines and priorities

Venues covered:

• NCC - National Cycling Centre
• Manchester Aquatics Centre
• National Speedway Stadium
• Belle Vue Sports Village
• Hough End Leisure Centre

Working Pattern: 5 out of 7 - 40 hours a week

What can you bring?

In this role:

• Previous experience in a similar role required
• Skilled in project management and event planner
• Knowledge of KPIs and marketing techniques for event management
• Outstanding communication and negotiation ability
• Customer service orientation
• BSc/BA in PR, marketing, hospitality management or related field is preferred

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Previous experience with a hospitality background
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Balfour at Bow Wine Vaults is situated just a stone's throw away from St Paul's Cathedral, Bow is not only a beautiful restaurant, bistro, and bar but also a hub for exceptional traditional cuisine and top-notch wines. If you're passionate about delivering quality and hospitality, we would love to welcome you to our Team.

As Sous Chef you are the vital link in the chain being the champion for the team and the rock for your Head Chef. You’re ready to take on responsibility, drive standards, deliver consistently, develop your team and challenge yourself. Our kitchens are busy places so as Sous Chef a level head, great organisation, and delivering every time with a smile, is the key to success.

We can offer you:


Up to £15 plus TRONC
35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
Access to Wage Stream to help you with those unexpected nasty bills
A great refer a friend scheme
Flexible hours to suit you and your work/life balance
Members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)


We're looking for our Sous Chefs to:


Have held a senior chef position in a premium pub or restaurant
Communicate with guests and team
Care about using fresh and seasonal produce
Motivate their team, leading by example
Be organized
Know their kitchen numbers
Have excellent knowledge of HACCP, COSHH and Food Safety


In this role we need someone with:


Previous experience at management level in a premium hospitality business
Excellent food & drink knowledge
Good understanding of the importance of financial targets and how to achieve them
Own transport is essential


We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, kerry@balfourhospitality.com with any requests.

We are excited to be recruiting for a Director of Revenue for an ambitious Hotel Project across Europe. With imminent openings and repositioning projects in Paris, Barcelona and London under the Miiro brand, and a number of existing properties in other key European destinations, there has never been a more exciting time to join.

The Director of Revenue will work closely with stakeholders internally and externally to determine and devise appropriate Revenue strategies in key markets and segments to maximize hotel revenue performance.

You will have extensive experience in revenue management within the hotel sector. You should demonstrate a deep understanding of developing and executing revenue strategies, processes, and procedures.

Your key responsibilities will include effective management of the CRM team to set strategies which allow us to meet & exceed our budgeted expectations and out-perform our competition. You will play a leading role in setting and driving company standards and improving key KPI’s such as budgeted RevPar and RGI in the most profitable and sustainable way possible whilst ensuring our brand integrity and operating within our values.

Key Accountabilities

• Drive Market Share and Revenue Performance – of hotels managed by themselves and their respective direct reports.

• Provide Revenue direction and leadership, of hotels managed by themselves and their respective direct reports

• Devise in partnership with senior team the overall revenue strategies for the individual properties and group as a whole.

• Develop overall pricing strategy to include all market segments and distribution channels • Effectively manage and be in control of all inventory for a group of hotels

• Ensure all distribution channels are optimised and managed accordingly

• Create accurate timely reporting suitable for the senior team to make important strategic decisions and react to changing market conditions.

• Present and contribute during monthly, quarterly owner’s and budget meetings

Key Responsibilities

TEAM MANAGEMENT

• Manage and lead the revenue team as the brand grows.

• Ensure the team are clear of their objectives and targets and are working towards these

• Provide & create suitable training and support to team members in their development and progression

• Interviewing, recruiting and inducting new members of the team

• Leading team meetings and communicating key business goals, focuses and initiatives

• Ensure effective processes and policies are in place and effectively implemented to help the department/company meet its performance and strategic goals

• Ability to manage business conflicting views in a logical and rational manner, escalating and informing the right stakeholders.

• Ability to make good decisions and decide when to consult or bring other stake holders into the decision-making process

• Lead by example - communicate effectively, empathise with others, overcome challenges and defuse conflict

SALES AND PRICING STRATEGY

• Develops, monitor and adjusts sales, groups and pricing strategies

• Monitor and regulate groups business at hotels to ensure that all groups statuses are accurate

• Ensures pricing consistency across all distribution channels (Rate Parity)

• Identifies Revenue and Sales opportunities through channels and recommends action accordingly

• Liaises with market managers for key 3rd party operators

• Reviews sales account production monthly with sales to identify patterns & volume of production to agree appropriate actions are taken

• Provide group strategy according to seasons, events and more to improve performance.

• Implements all blackout dates and reviews frequently to determine if adjustments are needed

• Working with Marketing team to project manage promotions during low demand period, value add promotions and event periods.

• Focus on lowering distribution costs and driving room nights to the most profitable channel

• Ensure branded lowest rate promise is kept with no successful rate parity fee claimed.

• Collaborates with the Marketing team to improve digital marketing efforts, to support the hotel strategic marketing plans working within the budgets.

REPORTING AND ANALYSIS

• Provides analysis of strategies, room statistics and performance trends

• Writes and reviews end of month revenue reports for each hotel such as booking pace, competitive share analysis and segmentation reports

• Provides monthly revenue report(s) for each hotel to analyse past and present trends and make recommendations for future strategies

• Ability to forecast within the industry standard of 3% and present forecasts and rationale to stakeholders.

• Prepares reports and other materials for regular meetings and business processes.

KEY MEETINGS

• Lead weekly revenue meetings with hotels providing reports on the hotel performance historical and future business on the books, as well as upcoming strategies

• Participate and explain market trends and hotel performance in monthly owners meeting

• Prepare and present annual topline Budget to key Stakeholders

• Ensures Operations, Marketing and Sales Teams are aware of current strategies and have the information needed to execute them (such as; daily strategies, inventory management, and package inclusions).

Key Skills and Competencies

• Experience of setting a brand pricing strategy for a repositioned property in major European cities.

• Strong leadership and analytical skills

• Ability to lead and develop growing teams

• Effective conflict management resolution skills

• Proactive in achieving Rooms Revenue and MICE Revenue goals

• Team player with strong interpersonal skills

• Analytical approach to problem solving and ability to “think outside the box”.

• Ability to develop and deliver effective presentations

• Demonstrate self-confidence, energy, enthusiasm and be a motivator

• Ability to investigate systems malfunctions or user-input errors.

• Ability to adapt to a frequently changing market environment.

• Ability to work under pressure & meet deadlines

• Solid attention to detail and time management skills

• Demonstrates an up-to-date and in-depth understanding of the industry

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

• Communicates market direction & strategy including changes to Marketing, Sales and hotel leadership team including GMs

Breakfast chef

40hrs per week + Service Charge

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

•Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

What you will do as a Breakfast chef at Hyatt Place London City East

Join our dynamic team as a Breakfast chef at our Sicilian Restaurant , where we prioritize a restaurant focus and thrive on delivering exceptional dining experiences. Working alongside a small team of passionate chefs, you'll play a pivotal role in running breakfast, lunch, and dinner services with precision and flair.

In this fast-paced environment, you'll thrive under pressure, demonstrating strong communication skills to ensure seamless coordination across departments. Your expertise in people management will empower you to lead and inspire the kitchen team, fostering a collaborative and high-performing work culture.

If you're a dynamic, sociable individual with a passion for culinary excellence and a desire to join a fun and vibrant team, apply today to embark on an exciting journey with us. Take the next step in your career, and we'll swiftly guide you through our streamlined recruitment process with just one stage, ensuring a prompt response to your application.

Next Steps: We're excited to hear from you! Apply now, and we'll be in touch to arrange an interview and welcome you into our culinary family.



Our Restaurant Brand

Join our destination Kitchen & Bar. A contemporary and colourful restaurant, inspired by the food and culture of the island of Sicily. Experience the warmth of Mediterranean hospitality in the heart of East London. Our restaurant celebrates unashamedly the charm of Italian hospitality, with art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

Our restaurant & Bar, with its own private dining orangery and courtyard, brings together the fresh and vibrant tastes of Sicily cuisine, a glorious Mediterranean homage to Arabian-Italian fusion. Proudly partnering with some of East London’s top food & beverage suppliers, our very own aperitivo deli bar will showcase some of best sustainable Sicilian and British producers.

Pocket Square, Our roof top cocktail bar is a fashion statement, a flamboyant accessory, a uniquely flourished design, and unashamedly heritage.

PocketSquare Skyline Bar and Terrace is eccentrically local, outrageously striking and an alluring oasis that boasts unrivalled views of the city. Located on the ninth floor of the Hyatt Place London City East.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

Salary: Up to £26,000 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

Your new company
A reputable hospitality business, based in Bolton, are looking to appoint a newly created Assistant Finance Manager to join their small but growing team on a permanent and full-time basis. This business are located in a scenic part of Bolton, easily accessible from Wigan, Blackburn, Darwen, Rossendale and Bury.

Your new role
In your role of Assistant Finance Manager, you will report directly to the FC and be responsible for ensuring all the financial processing functions are complete, alongside co-ordinating with the Finance Controller for guidance and direction on control matters as well as any commercial management of the property. Due to the nature of the business, you will complete a Revcon audit each daily, ensuring all revenue and statistics are inputting, payment methods are reconciled and identity any shortages / overages. You will ensure all ledgers inclusive of sales, guest, deposit and open table are balanced regularly. You will oversee the purchase ledger, ensuring all invoices are processed and cost controls are updated daily. This is a full time role, based onsite at the hotel, working a flexible 8 hour daily shifts between the hours of 8am and 5pm (9am-5pm / 8am-4pm etc) Monday to Friday.

What you'll need to succeed
As this role is based in hospitality, it is essential that you have experience working in a busy hotel function and have worked in this sector post covid. This is a development role; therefore no experience is necessary with management, but you must have a strong working knowledge of both purchase ledger and sales ledger experience. You will have a good understanding of financial systems and experience on Sage 50, PremSpa PMS, Zonal POS & Opera PMS would be highly advantageous.

What you'll get in return
Due to the nature of the business, this role comes with a fantastic set of benefits, including a salary up to £30,000 alongside 28 days of annual holidays, free parking, free meals, free use of hotel facilities, discounts on spa, restaurant and overnight stays following successful probation, discount for spouse / partner to use leisure facilities and training provided for your financial studies.This is a unique role, one you must have hotel experience for, with an incredible opportunity to progress and develop with a supportive FC.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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