Total 64 customer service job vacancies in Kidderminster, Worcestershire

Pure Staff Ltd are currently recruiting for a Customer Service Advisor role working within the Admin and Secretarial sector for our fantastic client based in Kidderminster.

This client is very well known in the area and the sector they operate out of and is looking for an experienced Customer Service Advisor to join their expanding team.

The day-to-day duties for this Customer Service Advisor role include -

• Sales Calls.
• Liaising with internal divisions and updating them accordingly.
• General administrative duties.
• Answering phone calls
• Previous administrator experience is required for this role.
• Even more beneficial if previously worked in customer service & sales-based roles.

Hours of work for this Customer Service Advisor are as follows:

0900 - 17:00 Monday - Friday

Pay for this position is:

£10.42 per hour on all hours worked.

Benefits of this role include:

• 28 days per annum annual leave (pro rata)
• Weekly pay and payslips viewable through an online portal
• Local agency with experienced consultants who are here to help you.
• Auto-rolled Pension Scheme (After 12 Weeks Worked)

Following a successful interview for the Customer Service Advisor role the start date would be as soon as possible!

This Customer Service Advisor role is a minimum of 12-week temp to permanent contract.

To register your interest in this Admin and Secretarial opportunity in Kidderminster. Click Apply now!

Alternatively, please call the Industrial Division on 01905 20547, thank you.

Competitive Salary - Based in Redditch Mon to Fri (Days)

Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector predominately Housing Associations and Local Authorities. We operate numerous supply solutions in the Midlands with certain contracts which incorporate a dedicated distribution store and a solution to provide van stocks and a wide range of building maintenance materials including plumbing, electrical and ironmongery. Our JPS contracts are buoyant and busy outlets solely focused on our contract with the local council or housing association.

An exciting opportunity has arisen for a customer service advisor to join our JPS team in Redditch. Based on the same site as our former Jewson branch in Redditch, the focus of this role is to support the team with stock management, product availability, monitoring van spares, arranging deliveries and overall delivering an excellent service to our client and their tradesmen. As this role supports the local housing association you will need to have a strong knowledge of building materials, this could be from a roofing / plumbing / builder's / trade merchant / DIY outlet background.

As a Customer Service advisor with Jewson Partnership Solutions, you will:

• Work within the stores team in delivering an excellent customer experience, maintaining strong effective relationships with both the clients' managers and operatives and suppliers.

• Support the stores team with achieving KPIs for the store and look for new ways to innovate and drive growth for the business.

• Support with the management of core stock levels appropriately to reduce shrinkage and transport costs.

• First and foremost, we always want to recruit talented people that align well with our values and way of working; we innovate, we collaborate, we're agile, we act with entrepreneurial spirit, and we're supportive of and close to our customers.

So if you…

• Ideally have a background in Building Merchants / DIY or related - not essential but experience of working with public sector organisations is an advantage.

• Have knowledge of the local area

• Great customer service, written and spoken communication skills.

• Good attention to detail and organisational skills - basic understanding of excel and word essential.

• Experience of working within a small team.

• Are comfortable with occasional travel as may be required for the role - full and valid UK driving license is highly desirable.

…we may just be the right fit for each other! Does this sound like you?

We also offer some fantastic benefits, including:

• Competitive Salary.

• 33 days holiday (including bank holidays).

• Staff discounts on high street and leisure activities and various other benefits.

So if you're up for a new challenge and think you've got what it takes, get in touch today to find out more!

Field Service Engineer
£31,650 - £38,870 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you'll be visiting customers in their homes across Stourbridge, Kidderminster and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you'll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you'll be rewarded with bonus incentives on the products you sell. You'll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we'd like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

Industry-leading benefits

• £31,650 per annum starting salary if you're a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You'll have the opportunity to earn £35,870 once you're fully trained and meet the minimum requirements
• £35,870 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
• Bonus potential of up to £2,500 per annum
• Enhanced rate over time
• Up to 6% pension contribution
• Brilliant staff discounts on products and a range of retailers, entertainment, and days out

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found

Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester.

This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years.

Due to increased demand, our client now has a requirement for a Customer Technical Support Engineer.

365 Resourcing are the preferred supplier to Mazak.

The roles and responsibilities of the Customer Technical Support Engineer role are:

An Engineer with Electrical or Mechanical knowledge and understanding of Mazak machine tools.
Experienced in Mazatrol controls, machine operations and axis movements.
Understanding of Mazak product range of machines.
Desk based role supporting Customers in the field.
Experienced of fault diagnosis.
Understanding Mechanical drawings and schematic electrical drawings.
Understanding the structure of machines and how they work.
Working alongside current engineers supporting customer requirements.
Identification of parts from current manuals.
Creating incidents for workflow within the team.
Person Specification:

Computer literate.
Committed.
Flexible working.
Customer facing.
Can communicate with customers at all levels.
Report writing.
Administration.
Excel/ PowerPoint/ Word.
Team Player.
Polite.
The Reward

The successful candidate can also expect the following:

– Join a successful, multi-national manufacturing company.
– Excellent career potential.

Benefits that include pension, 25 days holiday, death in service, free uniform, free parking and also a subsidised restaurant at HQ in Worcester.
Excellent salary and overtime potential as role will involve working to customer demands.
Working hours are Monday to Friday 8-15am to 16-30 pm with additional overtime when required and weekends when required.
If this Customer Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied.

Service Care Legal are currently working alongside a local authority, based in the Worcestershire, which is in need of a Legal Assistant to join their Childcare Law team. The role will predominantly deal with preparing court bundles on behalf of the Childcare legal team. If this is of interest to you, then please read on.

ROLE: Legal Assistant - Childcare legal team

LOCATION: Worcestershire, hybrid working (2/3 days in the office a week)

RATE: £13-£13.10ph Umbrella

CONTRACT LENGTH: Rolling 3 month rolling contract

The role of a Legal Assistant:

• Assist Lawyers with functions relating to Childcare law
• Preparing court bundles and general admin
• Liaise with clients of the council and assist with new and ongoing case files

The Person:

• Someone with office and administration experience, ideally at a local authority
• A reliable individual who is willing to work hard as part of a team and is looking to commit to a position
• Ideally someone who has used a case management system (Iken) previously. This is not essential as training will be provided

• Ideally you will have worked in a legal office previously for 6 months and possess a law degree

Benefits to the Legal Assistant role:

• Hybrid working
• Excellent career opportunities
• Weekly pay

• There is potential to progress to an apprenticeship post for the right person

If this Legal Assistant opportunity sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Proud member of the Disability Confident employer scheme

Band 5 Community Registered General Nurse

Opportunity available for a Registered General Nurse to work within the community, Based in Worcester and Surrounding Areas.

The team sits within the community team with the role predominately providing and undertaking a wide range of physical health assessments and to support colleagues in undertaking physical health assessments. You will work collaboratively with primary health, develop and maintain links with GP practices and establish strong working relationships with other specialist services and signpost service users as required. As part of this role you to have accountability and responsibility for implementation of physical health pathways which offers physical health monitoring and intervention alongside medication administration. You will be providing service user groups to further assist in the process of promoting physical well-being of patients you will work as a specialist across the treatment and assessment interventions, overseeing the process of implementing physical health strategies and undertaking supportive roles in complex cases where physical health needs are identified. It is essential you have a Valid Driving License and access to a vehicle.

This role is to commence asap with the shift patterns being Monday to Friday

The Hourly Rate for this role is: £21 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

Proud member of the Disability Confident employer scheme

Band 5 Community Registered General Nurse

Opportunity available for a Registered General Nurse to work within the community, Based in Hereford and Surrounding Areas.

The team sits within the community team with the role predominately providing and undertaking a wide range of physical health assessments and to support colleagues in undertaking physical health assessments. You will work collaboratively with primary health, develop and maintain links with GP practices and establish strong working relationships with other specialist services and signpost service users as required. As part of this role you to have accountability and responsibility for implementation of physical health pathways which offers physical health monitoring and intervention alongside medication administration. You will be providing service user groups to further assist in the process of promoting physical well-being of patients you will work as a specialist across the treatment and assessment interventions, overseeing the process of implementing physical health strategies and undertaking supportive roles in complex cases where physical health needs are identified. It is essential you have a Valid Driving License and access to a vehicle.

This role is to commence asap with the shift patterns being Monday to Friday

The Hourly Rate for this role is: £21 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

Proud member of the Disability Confident employer scheme

Neurology Specialist Nurse
Opportunity available for a Neurology Specialist Nurse to work within a Neurology, Based near Worcester

The team sits within the community hospital with the role predominately provide a nursing service to patients on discharge from hospital, including medication reviews, secondary prevention education, information and advice. You will receive excellent support from the wider team which comprises Neuro therapists. As part of this role you will have clinical responsibility for the care and management of patients and work closely with family and carers. You will also support the specialist nursing team to provide support and reviews. You may see patients in their own homes, in our outpatient clinic and/or at other appropriate settings to facilitate rehabilitation. You will be part of a dynamic MDT consisting of Specialist Therapists and Nursing. You will participate in delivering education and be involved in reviewing medication for patients at home and following hospital discharge. The whole team contributes to ongoing clinical development and improvement projects to ensure that we provide an excellent service for our patients. Continuing personal development is encouraged through training opportunities and an established supervision and appraisal structure.

This role is to commence ASAP and will be working full time - 37.5 Hours Per week

The hourly rate for his role is:

Monday to Friday 06:00 - 20:00: £26.00 Per Hour
Saturday/Nights: £30.00 Per Hour
Sunday/Bank Holiday: £34.00 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities.

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Registered General Nurse

Opportunity available for a Registered General Nurse to work within the Ward Based Setting in Worcester

The team sits within the Ward Based team with the role predominately providing and undertaking a wide range of physical health assessments and to support colleagues in undertaking physical health assessments. You will work collaboratively with primary health, develop and maintain links with GP practices and establish strong working relationships with other specialist services and signpost service users as required. As part of this role you to have accountability and responsibility for implementation of physical health pathways which offers physical health monitoring and intervention alongside medication administration. You will be providing service user groups to further assist in the process of promoting physical well-being of patients you will work as a specialist across the treatment and assessment interventions, overseeing the process of implementing physical health strategies and undertaking supportive roles in complex cases where physical health needs are identified. It is essential you have a Valid Driving License and access to a vehicle.

This role is to commence asap with the shift patterns being a mix of shifts over 7 days

The Hourly Rate for this role is:

Monday to Friday: £21 Per Hour
Saturday/Nights: £26 Per Hour
Sunday/Bank Holidays: £31 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

Proud member of the Disability Confident employer scheme

Registered General Nurse

Opportunity available for a Registered General Nurse to work within the Ward Based Setting in Worcester

The team sits within the Ward Based team with the role predominately providing and undertaking a wide range of physical health assessments and to support colleagues in undertaking physical health assessments. You will work collaboratively with primary health, develop and maintain links with GP practices and establish strong working relationships with other specialist services and signpost service users as required. As part of this role you to have accountability and responsibility for implementation of physical health pathways which offers physical health monitoring and intervention alongside medication administration. You will be providing service user groups to further assist in the process of promoting physical well-being of patients you will work as a specialist across the treatment and assessment interventions, overseeing the process of implementing physical health strategies and undertaking supportive roles in complex cases where physical health needs are identified. It is essential you have a Valid Driving License and access to a vehicle.

This role is to commence asap with the shift patterns being a mix of shifts over 7 days

The Hourly Rate for this role is:

Monday to Friday: £21 Per Hour
Saturday/Nights: £26 Per Hour
Sunday/Bank Holidays: £31 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

Proud member of the Disability Confident employer scheme

Senior Triage Clincian (RGN)

Opportunity available for a Registered General Nurse to work within the WARD Based , Based in Hereford and Surrounding Areas.

The team sits within the Ward Based team with the role predominately providing and undertaking a wide range of physical health assessments and to support colleagues in undertaking physical health assessments. You will work collaboratively with primary health, develop and maintain links with GP practices and establish strong working relationships with other specialist services and signpost service users as required. As part of this role you to have accountability and responsibility for implementation of physical health pathways which offers physical health monitoring and intervention alongside medication administration. You will be providing service user groups to further assist in the process of promoting physical well-being of patients you will work as a specialist across the treatment and assessment interventions, overseeing the process of implementing physical health strategies and undertaking supportive roles in complex cases where physical health needs are identified. It is essential you have a Valid Driving License and access to a vehicle.

This role is to commence asap with the shift patterns being Monday to Friday

The Hourly Rate for this role is: £26 Per Hour

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new nurses that register with our agency. We also offer a £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact Scott Marsh on 01772 208963 or send your CV to scott.marsh@service.org.uk

Proud member of the Disability Confident employer scheme

Never has there been a more important time for trees and forests to help tackle the climate emergency and provide a much-needed sanctuary for people and wildlife. We aim to at least treble tree planting rates in England by the end of this Parliament, reflecting England’s contribution to meeting the UK’s overall target of planting 30,000 hectares per year by the end of this Parliament. This acceleration in current planting rates in England will contribute to meeting the net-zero by 2050 ambitions, and to government’s wider environmental targets. This is supported by the £640m Nature for Climate Fund announced in the March 2020 budget.

The Department for the Environment, Food & Rural Affairs (Defra) and the Forestry Commission have set up a joint NCF tree programme for England to support the forestry sector, landowners and communities in the delivery of these ambitions.

Forestry Commission leads the delivery of the following parts of the tree planting programme:

- developing sector capacity
- woodland creation on public land
- woodland creation on private land
- promotion and engagement

If you are passionate about the role of forestry in creating a better future for England, and want to play a key part in realising that, we want to hear from you.

By joining the Forestry Commission, you will become part of a team of passionate, committed colleagues, and be able to build on a wealth of expertise to take this ambitious work forward. You will be able to make your mark by helping the Forestry Commission meet these ambitious targets as part of the Development Woodland Officer programme.

The Development Woodland Officer programme is an exciting new career pathway into the Forestry Commission, the programme is a development focused opportunity for those seeking a career in forestry who many not have a wide ranging or indeed any forestry or land management experience and/or qualifications. This 3-year development programme has been developed to lead and coach those on the programme through a wide range of forestry and silvicultural experiences and learning activities to build on individuals own forestry experience and knowledge, not just from within the Forestry Commission but across the entire forestry sector.

Job description
The Development Woodland Officer role is a new and exciting career pathway into the Forestry Commission for people from all backgrounds and abilities looking to start/continue their journey to becoming a professional Forester. We are seeking ambitious, driven individuals who are eager to support our ambitious tree planting plans and protect and enhance our current woods and forests.

As part of Forest Services, Development Woodland Officers will build the skills and experience needed to be carry out incentives and regulation work, provide guidance to woodland owners and managers in Areas and promote sustainable woodland management in England. Playing a key role in helping to deliver of the Government’s current priorities for forestry in addition to the England Tree Planting Programme.

The role is development focused which will see Development Woodland Officers engaged on a formal learning programme supported by Area staff and a central programme delivery team. Development Woodland Officers will spend 20% of the normal working hours engaged in off-the-job learning lead by the National School of Forestry at the University of Cumbria, this off-the-job learning will consist of bi-monthly residential blocks delivered at one of the University Campuses within Cumbria or at the Forestry Commission training Centre at Cannock Chase. The remaining 80% of time will be spent consolidating skills in a real-life working environment including potential of wider sector work placements to further build on the consolidation and expansion of skills and experiences.

On completion of the programme, successful graduates will earn a Professional Forester Apprenticeship (equivalent to Level 6), a BSc (hons) as Professional Forester and the potential to gain Chartered Forester status with the Institute of Chartered Foresters, in addition to gaining 3 years work experience. Providing the building blocks to continue a career in the forestry sector as a professional forester, planning, advising, managing, and supervising forestry activities and/or operations.

You will be responsible for undertaking general office duties, e.g. typing, data inputting, filing, scanning/copying, in line with Trust Policies and Procedures. Arranging and confirming appointments and meetings and dealing with both telephone and email enquiries. For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job Title: Income & Payments Assistant
Hours: 37.5
Type: Temporary Ongoing
Location: Kidderminster, DY11
Start Date: ASAP

As an Income & Payments Assistant, you are an integral part to our Finance team, handling day-to-day administrative tasks related to income and payments. Your role includes accurately inputting transactions, processing direct debit cases, and maintaining a meticulous audit trail. Collaborating with colleagues, you address customer inquiries, ensuring compliance with financial regulations. Your adaptability to change, attention to detail, and commitment to deadlines contribute to the efficient functioning of our financial processes, supporting the overall success of our Finance department.

Key Duties and Responsibilities:

Transaction Management:

• • Input income and payment transactions into financial and housing applications.
  • Process direct debit cases, including amendments and cancellations.
  • Download daily income and payment files and reconcile inputs to outputs.

Customer Interaction and Support:

• • Act on instructions from various sources related to individual customer accounts.
  • Respond to queries from colleagues, tenants, suppliers, and outside agencies.
  • Process bank takings for non-card transactions.
  • Prepare and action customer refunds as needed.

Financial Record Keeping:

• • Process income and payment transactions on appropriate financial ledgers.
  • Maintain a strong audit trail for all transactions.
  • Adhere to policies, procedures, Standing Orders, and Financial Regulations.

Team Collaboration:

• • Foster constructive relationships with colleagues, stakeholders, and partner organizations.
  • Build effective, constructive, and professional relationships within the Finance department to promote a One Team culture.

Administration and Reporting:

• • Maintain and file system reports as required.
  • Run income and payment reports and execute approved transfers.

Annual Task Support:

• • Assist colleagues with annual tasks, including rent increases, concessionary TV licenses, annual invoices, and direct debit recalculations.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Proud member of the Disability Confident employer scheme

Heart of Worcestershire (HoW) College is passionate about developing employability prospects by delivering a wide range of vocational, professional and technical qualifications. Located across four different campuses, Worcester, Redditch, Bromsgrove and Malvern, HoW College is a thriving organisation with a vast and diverse community of learners. Our learners and staff benefit from a range of modern facilities and some of the best employee development and training opportunities in the area.
We are offering an exciting opportunity to join our Learning Centre team as an Apprentice within Heart of Worcestershire College based in our Redditch Campus.
A training role designed to allow the post-holder to undertake a modern apprenticeship in Level 2 Customer Services, to support students with their learning and to help them succeed in their qualification aims.
The purpose of the role is to complete a course of study and obtain work related qualifications through work experience, studying, training and development. The role should be carried out effectively within a set timeframe.
To be considered for this role you must have (at least) a Level 1 qualification, accuracy and attention to detail and a good understanding of the importance of confidentiality.
In return we offer a friendly, modern working environment, a diverse employee reward scheme, pension scheme, continued professional development and a generous holiday allowance, along with many other benefits.
Our Vision is:
To be the provider of choice for education, training and learning, delivering across Worcestershire, the West Midlands and nationally within our areas of specialism.
To be recognised as a college that makes a difference by delivering services through innovation, partnership, co-creation and connectivity.
To continue to inspire and enable our learners to be successful. We will raise attainment and meet aspirations by developing the knowledge, skills and abilities needed to ensure that everyone meets their full potential.
To create the skills to advance the economic and social prosperity, adding value to the communities we serve.
We want our dynamic workforce to share our passion and enthusiasm. We are also committed to working with key stakeholders to enhance the economic prospects in the area. Our values of inclusivity, integrity, partnership and trust shine through in all that we do allowing us to provide responsive and informed services within our local community and beyond.
As one of the largest employers in the area we actively support and invest in our workforce. We pride ourselves on our progressive and flexible approach to both personal and professional development. We promote equality and diversity through inclusive practice and work with honesty and probity; placing the interests of our students and staff at the heart of all activities.
With a growth strategy that aims to further developing the quality of our offer and develop our partnerships with employers, educational institutions, and other stakeholders, there has never been a better time to join our thriving workforce.