Total 134 customer service job vacancies in Exeter, EX2 4NU

Customer Service Executive / Agent / No Experience Required

IS THIS YOU?

• Are you a natural communicator with a passion for helping others?

• Do you have excellent written and verbal communication skills?

If so, we have an exciting opportunity for you to join a team as a Customer Service Executive / Agent based in Exeter, South West England.


NO EXPERIENCE REQUIRED – FULL TRAINING PROVIDED
If you have worked as a Customer Service Executive / Agent within an office or customer facing environment, then great. If not, don’t worry the company will provide full training and support to get you up to speed.


SALARY: up to £25,000 per annum + Benefits

LOCATION: Exeter, South West England

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for someone who has a friendly and helpful manner that wants to work as a Customer Service Executive / Agent who also has great listening skills with the ability to go that extra mile to support customers.

Working as a Customer Service Executive / Agent you will be the first point of contact for customers, providing outstanding service and support.

As the Customer Service Executive / Agent your role will involve handling customer enquiries, resolving issues, and ensuring a smooth and positive experience for everyone you assist. This role is ideal for someone who enjoys interacting with people and has a genuine desire to help.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Once trained your duties as a Customer Service Executive / Agent include:

• Responding to customer enquiries via phone, email, and live chat

• Resolving customer issues efficiently and professionally

• Maintaining accurate records of customer interactions

• Providing product information and guidance

• Collaborating with other departments to ensure customer satisfaction

• Upholding the company's high standards of service


CANDIDATE REQUIREMENTS

• No previous experience required – full training will be provided

• Excellent written and verbal communication skills

• A positive attitude and a customer-first mindset

• Ability to work effectively in a fast-paced environment

• Strong problem-solving skills and attention to detail

• Willingness to learn and develop new skills


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12746

Full-Time, Permanent Trainee / Entry Level Jobs, Careers and Vacancies. Find a new job and work in Exeter, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

Job Advert

INTERNAL CANDIDATES ONLY

About LED Group:

LED Group stands as a premier provider of leisure facilities and hospitality venues throughout East Devon, deeply committed to
enhancing community well-being and delivering unforgettable experiences for our patrons. Comprising LED Community Leisure, a
charitable trust overseeing 12 leisure centres, and LED Enterprise, our subsidiary managing three hospitality venues, we take
pride in fostering exceptional customer experiences and promoting health and fitness for all. With a rich array of activities and
programs, LED Group offers exciting opportunities to join a team dedicated to making a positive impact in our communities.

Why Join Us:

Working with LED means being part of a supportive, health-focused community where you’ll have opportunities for personal and
professional growth. This role offers a flexible schedule and the chance to make a real difference in community well-being.

Our Mission: Help people feel better and get more out of life

Our Vision: Creating brilliant leisure experiences and active communities

About the role:

As the Customer Engagement Team Leader, you will effectively lead 13 team members across Exmouth Tennis Centre and Honiton Leisure
Centre to consistently deliver exceptional customer service to every member. You will be responsible for overseeing daily
operations, addressing any issues that arise and supporting team members to achieve their targets and goals. You will collaborate
with centre teams and the Membership & Customer Engagement Manager to develop weekly outbound activity programmes aligned with
company objectives and brand standards.

This is a 9-month fixed term contract to cover maternity leave, which may be extended. The role is full time, but may be covered
as a job share. Please note, the role will commence in January 2025.

You will be based at either Exmouth Tennis Centre or Honiton Leisure Centre, but there may be a requirement to work from the
Support Services office in Woodbury and within both centres, therefore a full driving licence is a requirement for the role.

What You Can Bring to the Role:

You are passionate about customer engagement and leading others to succeed in their roles. You also have practical experience in
delivering exceptional customer service and building positive relationships. You will possess strong communication skills, a
proactive attitude, and a genuine desire to make a difference. As a Customer Engagement Team Leader, you'll play a vital role in
leading a team to ensure that every member feels welcomed, valued, and supported throughout their fitness journey. With your
ability to identify member needs, address enquiries, and promote memberships and programs, you'll contribute to creating a
positive and inclusive environment for all.

How you can excel in this role:

To excel in this role, embrace the opportunity to lead the team to effectively engage with members both by email and over the
phone. Familiarise yourself with the multiple centre’s different facilities, programs, and membership options to assist members
and address enquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take
advantage of training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a
commitment to delivering exceptional customer service, a positive attitude, and a willingness to go above and beyond, you'll
thrive in our dynamic team environment.

Team benefits:

* Up to 30 Days Annual Leave PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service to a
maximum 13 weeks’ full pay
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme




We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something brilliant. Apply today!

Please note: 1st interviews will take place on Friday 15th November and 2nd interviews on Monday 18th November.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: You will be pivotal to the communication between our patients and our clinical staff - answering patient calls and queries, nurse queries, liaising with consultants, validating patient pathways, planning the consultants theatre lists and booking surgical procedures for patients. We are looking for someone who can work independently and thrives on building relationships with clinicians, staff and patients. We actively encourage you to reach out for an informal chat about the role, or to arrange a visit to the department. Working Pattern: 30 hours per week. To be discussed at interview. Interview Date: Thursday 21st November 2024. For further information please contact: Lydia Fairman, Admin Line Manager on 01392 406127 or Lydia.fairman@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are seeking a Service Administrator to work as part of an Administrative Appointments team, to support the delivery of a high quality administration service, a positive patient experience and the highest levels of customer service to a multidisciplinary clinical service for the department of Clinical Genetics across the South West. Working Pattern: 37.5 hours per week. 08:30 to 16:30, Monday to Friday Interview Date: To be confirmed. For further information please contact: Charlotte Carpenter, Admin Service Manager on charlotte.carpenter1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for someone who enjoys working as part of a busy and vibrant team to join us full-time in our Ear, Nose & Throat Admin team as a Service Administrator (previously known as a Medical Secretary role). The successful candidate must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will have excellent communication and interpersonal skills, and proven experience in dealing with Patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a busy team yet have the ability to use your own initiative to meet the changing needs of the department. Our team is made up of dedicated, patient focused individuals, who communicate well and have great interpersonal skills. Theyre organised problem solvers with strong attention to detail. If you feel you would be able to meet the needs of this challenging and rewarding role, then we would be delighted to hear from you. Visits to the department are welcome and encouraged. Working Pattern: Monday - Friday, 8:00-16:00 Interview Date: Friday 22nd November 2024 For further information please contact: Charlotte Moore, Admin Line Manager on charlotte.moore29@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator (Medical Secretary) to join the Neurology Team, based in Bowmoor House, Royal Devon and Exeter Hospital Wonford. We have an exciting role working as the main administrative secretarial support for the Botox service within Neurology. As an individual we are looking for someone who enjoys working as part of a busy and vibrant team, who is able to prioritise their workload, and can remain calm under pressure. Excellent communication and interpersonal skills will be an essential, proven experience in dealing with service users/patients on the telephone. You will be flexible and adaptable with excellent IT skills. You will need to enjoy the challenge of working as part of a team yet have the ability to use your own initiative to meet the changing needs of the department and Neurology service. As a team we are encouraging of personal and professional development, full training and support would be provided to help you learn and develop within this role. Working Pattern: 37.5 hours per week. Monday to Friday. Interview Date: To be confirmed. For further information please contact: Ashleigh Stevens, Admin Line Manager on 01392 406475 or ashleigh.stevens3@nhs.net This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For further information about this role please see the attached job description and person specification.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The successful candidate will support the leadership of the administrative and clerical staff within the Nightingale Hospital Exeter team. Your duties will also include providing a comprehensive administrative support service to the Nightingale Leadership team. This involves scheduling and organisation of services, as well as rota management and coordination. You will therefore need to have excellent planning and organisation skills. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person. A flexible and calm approach to staff and patients will be a necessity alongside the ability to support staff with the on-going development of the Nightingale site. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged. Working Pattern: 37.5 hours per week or 26.5 hours per week, Monday to Friday, flexible working considered. This role will be based within Osprey House and Nightingale Hospital so hybrid working would not be possible. Interview Date: To be confirmed For further information please contact: Charlie May, Admin Line Manager, on charlie.may@nhs.net or Helen Bowmer, Admin Services Manager, on helen.bowmer@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For further information about this role please see attached the job description and person specification.

Service Manager Vacancy
Location: DExeter
Ref: OC19027
Salary: up to £45,000 basic + Bonus

We are currently recruiting for a Service Manager for our clients main dealer site in the Exeter area.

This is a superb opportunity for a Service Manager to work for a busy and well established main dealer site, working for a strong brand. We can look at Senior Service Advisors or Workshop Controllers looking for that next step in their career.

You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: From day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring.

You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets.

You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department and someone who will make the department their own. This is a busy department with a strong reputation within the area.

We will look at some from either a prestige or volume background as it's individual and proven qualities that we are looking for.

A proven and solid Aftersales/Service Management background is essential as we need the individual to be of the highest calibre

Main Dealership experience is essential. At least 3 years

Relevant systems experience such as Kerridge, Pinnacle and 1 Link would also be advantageous

INDSR

Octane Recruitment
Jack Adams

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat.

Service Advisor
Basic Salary - £27,000 to £29,000
OTE - £39,000
Location - Exeter

Benefits -
Car Benefit Scheme
Free MOT Test
Staff Discounts
Life Assurance
Cycle to Work Scheme

Are you an enthusiastic, team player, hard working Vehicle Technician looking for a new opportunity or challenge within a Car Dealership?

Responsibilities of a Vehicle Technician
·Work in ranges from servicing a vehicle to general vehicle repair.
·Good technical skills.

Skills and Qualifications of a Vehicle Technician
·MUST HOLD an NVQ Level 2/3 in Vehicle Maintenance and Repair
·Previous Vehicle Technician experience within the automotive industry
·Hold your own tools and toolbox
·Full manual UK Driving Licence

If you are interested in this Vehicle Technician role, please contact Ryan McArthur @ Auto Skills and quote job number: 49529

Service & Repair Technician - Exeter - Permanent £30,000 - £40,000 per annum - Dependent on experience

Acorn by Synergie is recruiting a Service and Repair Technician for our client based at their Exeter depot.

Hours of work:

37.5 hours a week

Monday - Friday 8.30am- 5.00pm

Job Role:

To service and repair the full range of Professional and Home & Garden cleaning equipment in a workshop environment, as well as perform onsite customer repairs when necessary.

Key Responsibilities:

• Service and repair the full range of Professional cleaning equipment in both workshop and field environments.
• Record all work performed, complete relevant service reports, and liaise with customers and internal office staff.
• Promote and sell maintenance contracts and other accessories.
• Maintain tools, equipment, and vehicle in a satisfactory and safe condition at all times.
• Control inventory of van spares.
• Uphold and promote the brand at all times.
• Carry out additional duties as requested by management to meet business requirements.
• Attend training, meetings, and company events.

Qualifications and Experience:

• 3 GCSEs at Grade C or equivalent, including English and Maths.
• Preferably qualified in mechanical/electrical engineering.
• Preferable knowledge of the service and cleaning industries.
• Experience in a workshop engineering role and/or working with cleaning equipment.
• IT literate.
• Ability to find, diagnose, and resolve technical problems.
• Good communication skills, both internally and externally with customers.
• Ability to work on your own initiative.
• Full UK driving license.
• Willingness to travel.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

For more information on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for someone who enjoys working as part of a busy and vibrant team to join us as a Service Administrator/Medical Secretary. The successful candidate must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. You will have excellent communication and interpersonal skills, and proven experience on the telephone. You will be flexible and adaptable with excellent IT skills. Working Pattern: Monday to Friday 37.5 hours Interview Date: Thursday 31 October 2024 For further information please contact: Casey Bennett, Admin Line Manager on casey.bennett@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will be a BACP, or equivalent, Accredited Practitioner with substantial experience of a wide range of clients and time-limited work along with training and experience in CBT and specialist areas. It is preferable that you have sound knowledge and experience of work-place counselling, related research and the challenges and ethical dilemmas present in this area of work. Supported by a team of experienced counsellors, the day to day management and delivery of the service requires working across sites and both face to face and remotely via online or telephone working. Personal time management, ongoing development is essential along with continuing professional development goals and aims. Main duties of the job To manage and deliver a comprehensive staff counselling and support service to Trust staff and other organisations at all levels. This includes assessment, counselling, training, group work, facilitation and case management. To develop the service and be flexible to changing demands in the service. To promote the service across the Trust and work with the health and wellbeing team to deliver a comprehensive health and wellbeing service. To maintain your own continuing professional development and supervision requirements. To contribute to maintaining and developing relevant Trust policies. To work confidentially, collaboratively and sensitively with managers and staff with highly sensitive personal information. Working Pattern: 15 hours per week. These hours will be over two days Interview Date: To be confirmed For further information please contact: Jane Slee Head of Staff Support and Counselling Service jane.slee@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Devon and Somerset Fire and Rescue Service are looking for a Recruitment Administration Assistant to enhance our team based at our Service Headquarters in Exeter. You'll join us on a full-time (37 hours per week), Permanent contract, and in return you will receive a competitive salary of £28,624

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

As our Recruitment Administration Assistant, you will work closely with other members of our Recruitment and People Services Team to deliver an exceptional administrative service across all aspects of the recruitment and selection activities carried out on behalf of the Service, ensuring that all elements of the process are high quality, effective, efficient and supporting colleagues in the team to deliver the best possible service and candidate experience.

Find out more
Key responsibilities of the Recruitment Administration Assistant:

The role involves administering recruitment and selection activities for all employee categories throughout the whole life cycle of the process including:

Post recruitment adverts to job sites and post on social media about live roles.
Arrange interviews with the applicant and panellists.
Administer work related and psychometric tests.
Administer vetting checks for applicants and current employees.
Support the onboarding process for all new employees.
Help manage the recruitment inboxes and go back to potential applicants with answers to queries.
Liaise regularly with recruiting managers and providing guidance on using the Service e-recruitment system.
In addition to this you’ll:

Be responsible for maintaining and updating essential spread sheets, databases, and systems.
Provide clerical and administrative support to other members of the team where required.
The ideal Recruitment Admin Assistant should have:

Experience of working in an office environment in an administrative role
Strong IT and proven keyboard skills
A good level of education
Knowledge of basic office systems and procedures
Effective communication skills both written and verbal.
Strong attention to detail
Excellent organisational skills
Proven ability to work to tight deadlines.
Knowledge of recruitment procedures is desirable however not essential.
Closing date: Sunday 24th November – midnight

Interview date – Friday 6th December 2024

How to apply
If you feel you have the skills and experience to become our Recruitment Administration Assistant please click 'apply' today, we would love to hear from you.

The successful candidate must, by the commencement of employment, have the right to work in the UK.

How to apply:

You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification.

We are not able to shortlist for interview from a CV so please answer the following questions in full, demonstrating how you meet each criteria.

Experience of working in a busy environment where priorities can change and demonstrates the ability to remain under calm under pressure
Excellent planning, organisational and time management skills.
Experience of working with and advising on Recruitment policies and procedures
A high level of self-motivation with an ability to work effectively on own initiative as well as a member of a busy team.
To help you complete this part of the application form please find attached below the word document “essential criteria for completion” for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application. Please note there is a maximum word count of 2000 words (excluding titles) applied to your evidence document.

Evidence submitted in relation to the essential criteria above will be used for shortlisting applications received.

Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy.

We are proud to help
We are honest
We are respectful
we are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme